Data Scientist role @ Zolvit

What you'll do

Greetings from Trigent Software!!

Hiring for Customer Support Executive -International Process

**Only candidates who have excellent communication can apply**

Role: Customer Support Representative

Process: Voice

Mode of Work: Work from Office

Location: Bangalore

Working Days: 5 days

Shift: US Shift

Qualification: Graduates (Fresher) & Grads and Undergrads (Exp)

Salary: 0 months to 7 months - 3 LPA

8 months to 5 years - 4.8 LPA

Responsibility:

Identify and conduct communications activities to improve agent effectiveness and increase customer satisfaction.

Create focused communications to reinforce existing processes or introduce new ones.

Help manage the tools used for agent communications.

Good verbal and written communication Minimum 0 - 4 yrs voice customer service experience (not just any customer service), having been part of escalation desk in the past would be an added benefit Work from client location in bengalore on the basis of US shift.

Rounds of Interview: VERSANT > CD > OPS

Preferred Candidates Profiles:

* Candidate should be comfortable working in US Shift

* Candidate should be comfortable working in a Contractual role

Perks and Benefits:

* 2 way cab facility

Regards,

Trigent Software

We are currently hiring for an Admission Counsellor role with our client in the EdTech sector for Bengaluru and Mumbai locations.

The role involves counselling professionals on UG and PG programs (BBA, BBA LLB, B.Com, BCA, MBA/PGDM), engaging with prospective candidates through calls and other channels, and guiding them toward suitable programs. Candidates should have minimum 1 year of experience in selling UG/PG programs, strong communication skills, and the ability to work in a target-driven environment.

Working Days: Monday to Saturday

Languages Required: English, Kannada, Hindi

Job Summary:

We are looking for a proactive Relationship Manager to drive retail insurance sales through client acquisition and agent management. The role involves recruiting and supporting agents, achieving monthly sales targets, and maintaining strong client relationships.

Key Responsibilities:

• Acquire new clients and meet GWP/sales targets.
• Recruit, train, and manage agents for business growth.
• Provide accurate quotations and ensure policy completion.
• Maintain regular follow-ups and ensure compliance.

Skills:

Insurance knowledge, communication, negotiation, relationship building, and target orientation.

• Write clear, concise, and compelling content for various platforms, including website copy, blog posts, articles, social media updates, email newsletters, marketing materials, and more.
• Develop engaging and informative content that aligns with our brand voice and target audience.
• Research industry-related topics to develop original content.
• Edit and proofread content for accuracy, grammar, and style.

Content Strategy & Planning:

• Collaborate with the marketing team to develop content calendars and strategies.
• Brainstorm and pitch content ideas.
• Analyze content performance and make recommendations for improvement.
• Understand and implement SEO best practices to optimize content for search engines.

Collaboration & Communication:

• Work closely with designers, marketers, and other team members to ensure content consistency and quality.
• Communicate effectively with stakeholders to understand project requirements and deadlines.

Key Responsibilities:

• Interact with team-mates and customers to identify problems and solutions in working toward completion of project goal. • Develop technical specifications based on functional requirements • Initiator and communicator – Drive communication with potential customers through effective product demonstrations, understand their needs, and provide feedback to product teams. • Develop components of the technical solution • Help/co-ordinate with teammates in the creation of custom components and applications • Perform tests according to a given test plan and documents results • Perform basic support and debugging in test and production environment • Identify and escalate problems • Maintain and repair existing applications

Desired Skills:

• Work Experience in Sitecore's latest version • Good experience with .Net 4.5, HTML, JavaScript, CSS, MVC, Web services, SQL Server • Good knowledge of Sitecore CMS Strong knowledge of Visual Studio, TFS, and at least one of the .NET languages (Vb.Net, C#, ASP.NET) • Hands-on experience in .Net Core. • Deep understanding of the web: protocols, architecture, infrastructure, servers (IIS), proxies, load balancing, high availability, and databases, etc. • Deep understanding of modern patterns and practices: unit testing, inversion of control, repository, MVC and continuous integration, etc. • Good to have- Knowledge in Sitecore 10.0/ Sitecore Headless Architecture 

Designation- L1 Tech Support 

Location – Kharghar

Experience -  2 to 5 years

L1 Tech Support: BE/Btech only.

• Must have minimum 2-3 years of support Experience on Financial transactions system
• Monitor and verify program execution, identification and communication of processing variances(e.g. run time, record counts, etc.) and potential issues
• Manage Production alerts and take necessary action as per the run-book
• Creation of incident tickets, and follow-up until closure as per Standard Operational Procedure
• Maintain and adhere production schedules to include ad-hoc requests
• Stopping and starting system processes
• Troubleshoot failures and determine best course of action
• Internal Stakeholder communications with respect to the daily production cycles
• Documenting all Operational activities (Known Error Database, reports, Troubleshooting steps, Operation manual, important mail communications)
• SLA Adherence.
• Good Understanding of SQL and scheduling.
• Familiarity/Experience with UNIX, LINUX, Windows environments
• Familiarity with scheduling and job monitoring tools
• Must be able to do work in all 3 shifts (morning/afternoon/night

If interested, kindly share updated resume, current CTC and Expected CTC.

1. Application Developer -API

• Experience: 2-5 years
• Experience in Design, build and configure applications to meet business process and application requirements using AZURE API development.
• Design, Build, Test and deploy the APIs using Microsoft Azure.
• Needs to support and handle the production APIs.
• Should have knowledge in Design Patterns.

Summary of the role: 

As an Analytics Engineer, you will work closely with internal team members to implement Adobe Analytics/Google Analytics on clients’ websites. In this role, you will use front-end technologies such as HTML, CSS, JavaScript, jQuery to support the development and implementation of web analytics tracking. You will also set up and maintain successful Adobe Analytics/Google Analytics deployments and identify and solve complex and interesting tracking problems. Using JavaScript/jQuery, you will design analytics solutions by understanding the client’s business and online marketing goals, gathering requirements, defining project scope, and providing technical guidance.

Qualification:

• Bachelor’s degree from an accredited university
• Strong technical aptitude and expertise with JavaScript, HTML,CSS
• Expertise in Adobe DTM/Adobe Launch and Adobe Analytics implementation through other tag management solutions

Experience:

• 3+ years of relevant experience in Adobe Analytics implementation using DTM/Adobe Launch
• Web Development experience is a plus as it relates to the development, configuration and implementation of Web Analytics solutions
• Experience with other web platforms like Google Analytics, Tealium, Tealeaf, etc. is a plus

Responsibilities:

• Understand client business requirements and how to map those requirements to specific digital measurement tactics
• Development of documentation, deliverables and solutions requirements for web analytics tracking
• Work closely with account management and development teams to oversee the implementation, configuration and debugging of web analytics code, both on-site and through tag management systems
• Support digital marketing teams (paid search, SEO, conversion rate optimization, digital media, etc.) to implement customized tracking for campaign initiatives

Key Skills:

• Strong understanding of web analytics implementation tools - Adobe Analytics Implementation Experience
• Ability to use Adobe DTM/Adobe Launch to implement changes suggested by web analytics team
• Hands on experience in writing DTM rules and troubleshooting the existing implementations
• Expert-level knowledge in Adobe DTM/ Adobe Launch and Adobe Analytics is a must
• Knowledge and experience in Google Analytics/Google Tag Manager or other web analytics platforms is a plus
• Knowledge of web development technologies - JavaScript, HTML, CSS etc.
• Experience in producing technical specifications, solution design reference documents, reference manuals, developer guides, and/or code requirements
• Excellent ability to read and debug HTML, JavaScript to successfully test tags
• Presents results in a manner that the business partners can understand, ensuring interpretation, appropriate detail and usability
• Excellent written skills and the ability to write for both technical and non-technical users
• Willingness to travel for client discoveries and other off-site meetings
• Experience with developing analytics testing processes
• Ability to effectively communicate with clients and colleagues at all levels

Looking for a Application Engineer - Fullstack. 

Job type – Full time employment

Job location – Pune

Work schedule – Monday to Friday, 10am to 7pm

Minimum qualification – Graduate.

Years of experience –  3 to 8 years
No of position - 3

Reporting to –  Technical Architect

Travel opportunities - On need basis within/outside India. Candidate should have valid passport

Roles and responsibilities:

• Work across the stack from a code commit to running it in production, with the end goal of delivering the best possible experience for the user
• Design, develop and test features from inception to rollout
• Write high quality code that is scalable, testable, maintainable and reliable
• Independently own and drive new features from scratch
• Work in an Agile environment and facilitate agile practices
• Champion best practices and cross-functional skill development
• Mentor and guide junior team members
• Cultivate talent and bring out the best in your team members
• Continuously improve by working on and providing feedback

• Experience working with NodeJS on the backend and ReactJS on the frontend
• Strong knowledge of creating scalable REST APIs
• Some experience with alternative protocols like GraphQL, GRPC, etc is preferred
• Experience with Typed programming languages like TypeScript or Flow is preferred
• Experience with frameworks like ExpressJS, NestJS, Redux, Redux Saga, Storybook etc is preferred
• Practices TDD
• Experience writing test automation
• Working experience with databases like MongoDB, Redis and Relational databases
• Strong understanding of Object Oriented Programming and/or Functional Programming concepts
• Experience with setting up and maintaining CI/CD pipelines
• Strong understanding of containerization technologies like Docker
• Experience practicing Agile software development methods is preferred.

If you are an analytical problem solver with a strong Web Development knowledge and a passion for teamwork and innovation, we have the perfect job for you!

We are looking for a Web Developer to join our award-winning, talented team, building the next generation automated drone applications for our global customers.

As a front-end developer, you will implement a complete user interface in the form of a web app. A thorough understanding of all of the components of FlytBase platform and infrastructure is required. You will need to take ownership of your projects, which involves detailing requirements after discussion with the Product Owner, building user interfaces, developing and maintaining web apps with a focus on user experience. 

We offer an outstanding team environment, flexible working hours, and various opportunities to advance your career. We are looking for a long-term relationship and committed individuals to join our team. This position is based out of our development centre in Pune, India.

Responsibilities

• Work as part of a team developing applications and services using Agile development methods
• Contribute to team and organizational improvements in process and infrastructure
• Effectively use tools and ingenuity to identify and fix defects before they become a problem
• Creating self-contained, reusable, and testable modules and components
• Learn about the domain and competitors to propose new drone apps as well as improvement for existing apps
• Collaborate on projects with a closely knit team

As a Front End Developer

• Delivering a complete front end application
• Ensuring high performance on mobile and desktop
• Writing tested and documented TypeScript/JavaScript, HTML and CSS
• Coordinating the workflow between the graphic designer, the backend developers, and yourself
• Cooperating with the back-end developer in the process of building the RESTful APIs
• Make design and technical decisions for Angular projects.
• Communicating with external web services
• Develop and maintain web apps using our FlytAPIs

As a Back End Developer

• Integration of user-facing elements developed by front-end developers with server side logic
• Design and implementation of low-latency, high-availability, and high-performance applications
• Implementation of security and data protection
• Writing reusable, testable, and efficient code

Skills/Experience

• 1-4 yr experience as an Angular 2+ or React or Ionic Developer.
• Strong expertise with NodeJS, HTML5, CSS, JSON, jQuery, Bootstrap and writing cross-browser compatible code.
• Knowledge of NodeJS frameworks such as ExpressJS etc.
• Knowledge of Creating RESTful services with Node.js and Experience with Socket.io
• Good understanding of HTML Dom manipulation Techniques
• User authentication and authorization between multiple systems, servers, and environments
• Understanding of fundamental design principles behind a scalable application
• Proficiency working with source control (git) / versioning systems, continuous integration in an agile development setup
• Strong analytical skills and problem solving aptitude
• Attention to details
• Team player
• Good time-management skills
• Great interpersonal and communication skills

Good to Have

• Understanding of how to deploy Mean stack applications in AWS/Azure deployment environment, considering security, reliability, etc.
• Knowledge of other python-based server side frameworks such as Flask or Django.