Senior Machine Learning Engineer

6+ Years of development in Database technologies preferably DB2, Sybase or Oracle.

Python Scripting, Database/SQL, Databricks/Cloud experience

Strong understanding of RDBMS databases, JDBC, and database access technologies (Sybase, DB2 preferred but not required).

Strong SQL and database programming skills; including creating Views, Stored Procedures, Triggers, implementing Referential Integrity.

Experience with Database concepts, Data Analysis, Database Design, Data Warehousing concepts and working knowledge of Dimensional Modelling.

Excellent problem solving skills & good communication skills.

Willingness to take lead, own & drive things end to end independently

Desired Skills.

Knowledge of Financial domain.

Scripting languages like Perl, Python.

Prior knowledge of working in Agile model

• Developing marketing plans: Create annual marketing plans and objectives for products and services 
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• Managing campaigns: Oversee marketing campaigns, including social media, email, and direct marketing 
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• Building brand awareness: Manage the company's brand image and reputation across all marketing channels 
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• Conducting market research: Use customer questionnaires and focus groups to understand the target audience 
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• Collaborating with other departments: Work with sales, product development, and customer service to ensure a cohesive marketing strategy 
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• Analyzing data: Analyze data from marketing campaigns to measure performance 

Job Title: Social Media Intern

Responsibilities:

• Create engaging content for various platforms.
• Manage community interactions and respond promptly.
• Support campaign planning and execution.
• Conduct research on industry trends.
• Assist with administrative tasks as needed.

Qualifications:

• Enrolled in a Bachelor’s program, preferably in Marketing or related field.
• Strong written and verbal communication skills.
• Passion for social media and digital marketing.
• Familiarity with major social media platforms.
• Ability to work independently and in a team.
• Basic understanding of social media analytics.

Greetings!!

We are looking for an Oracle HCM Functional consultant for one of our premium clients for their Chennai location.

Requirement:

• Provide Oracle HCM Cloud Fusion functional consulting services by acting as subject matter expert and leading clients through the entire cloud application services implementation lifecycle for Oracle HCM Cloud Fusion projects.

• Experience in Core HR, Time and labour, Talent Management, Recruiting, Payroll, Absence module (any 3 module).

• Identify business requirements and map them to the Oracle HCM Cloud Fusion functionality.

• Identify functionality gaps in Oracle HCM Cloud Fusion, and build extensions for them.

• Advise the client on options, risks, and any impacts on other processes or systems.

• Configure the Oracle HCM Cloud Fusion Applications to meet client requirements and document application set-ups.

• Write business requirement documents for reports, interfaces, data conversions and application extensions for Oracle HCM Cloud Fusion projects.

• Assist client in preparing validation scripts, testing scenarios and developing test scripts for Oracle HCM Cloud Fusion projects.

• Support clients with the execution of test scripts.

• Effectively communicate and drive project deliverables for Oracle HCM Cloud Fusion projects.

• Complete tasks efficiently and in a timely manner.

• Interact with the project team members responsible for developing reports, interfaces, data conversion programs, and application extensions.

• Provide status and issue reports to the project manager/client on a regular basis.

• Share knowledge to continually improve implementation methodology for Oracle HCM Cloud Fusion projects.

• Over +7 years of professional experience in analyzing, designing, developing and deploying client server web applications using .NET Core, C#, ASP.NET MVC and WEB API.

• Responsible for lead, develop and maintain .NET Core web applications and coordinate with other developers to maintain efficient, reusable, and reliable coding standards.

• Experience in writing .NET Core Web API using JWT tokens with a deep understanding of how to streamline data payloads for mobile and low bandwidth devices.

• Worked on .NET design patterns such as MVC including Dependency Injection (DI), and any custom/hybrid framework as designed by the Architects.

• Proficient developing real-time project, modern UI technology experience in Blazor (Web Assembly / Server) using with Dapper and MudBlazor.

• Extensive experience in conceptual data modeling, build out database design and schema, performing SQL query optimization and stored procedures using Microsoft SQL Server.

• Hands on experience in creating, deploying and managing reports using Crystal Reports. Participate in unit test and integration testing. Familiarity with Agile (Scrum) methodologies.

• CA or MBA qualification
• Minimum 8 years post-qualification Experience in Finance (preferably in NBFC for few years)
• Ability to understand the intricacies of Finance, Ind-AS, Tax and Regulations
• Able to work with CEO and Senior management
• Manage the finance & accounts team, to deliver high-performance

Key Skills:

• Communication: Clarity, Articulation and English
• Conceptual & Critical thinking
• Positive Attitude and Positive Energy
• Self-starter, self-motivated and aspirational
• Attention to Detail
• Outcome orientation & Execution skills handling multiple priorities
• Financial analysis & financial concepts
• Good understanding of Finance operation process and Month end close reporting

Other Good To Have Skill:

• Domain skills on Banking, NBFC, etc
• Understanding of Risk Management              

What Will You Be Doing?

• Closely work with CEO and provide finance support to achieve business goals
• Responsible for the Finance Team of NFS (as a Head of Finance) – set aspiring goals, continuously connect & provide feedback to bring out the best from the team
• Insightful BU reporting (Internal) to highlight the deviation from plan & scope for improvement
• Timely and reliable submission of Statutory reporting and drive 100% compliance
• Create value through cost savings champion and tax optimization
• Present financial performance and other matters, to CEO and Board
• Timely audit of accounts (as per companies act), RBI and Taxation
• Responsible for managing Internal Audit and continuously monitor controls & efficiency
• Responsible to manage banking relationship for the operational banking
• Drive systems & process improvements and ensure robust internal controls

If you are passionate about your data and analytics, love integrating SaaS platforms, and enjoy talking to customers, you'll have a great time here at CutsomerSuccessBox! We recognize both the opportunities and the challenges that come along. 

We're looking for a great Implementation Engineer to assist our customers in integrating with 3rd party tools, help them get the data via APIs, JavaScripts or other analytics tools so that the customers can start getting value from CustomerSuccessBox (CSB) product. This is a great role for someone who loves data & to build their career in Customer Success domain & work with the world-class team.

Implementation Engineer’s role is a key part of the Product & Customer Success team. As an Implementation Engineer, you will be responsible for guiding customers in getting the data from various 3rd party tools & make sure you are helping the Customer Success team to onboard customers. You will act as a trusted advisor. You will become an integral part of the company and our customers.

Your Primary Responsibilities

• Understand Customer Operations Tech Stack. What platforms are they using for CRM, Support, Billing, Analytics, etc) 
• Handhold customer in syncing all the data sources with CSB. Many of which are pre build native integrations which are activated by a simple click through flow. 
• Devising smart engineering solutions for each customer's unique enterprise stack (CRM/Billing/Support/Analytics).
• You will get opportunities to learn & develop on different technologies and platforms. 
• Understand the business requirement as to prioritize data sources and objects.
• Conduct workshops with customers to break the requirement in smaller & achievable format.
• Create an implementation framework to capture and decide what are all the data that is required
• Plan meetings with customers & their developers to understand how their data is structured. Consult them the best practices of sending that data to CSB.
• You will always be connected to the CSB technical team, so that you can leverage them to drive customer implementation.
• Resolve customer issues, with or without collaboration with other teams; 
• Build strong customer relationships by maintaining high levels of engagement and communication.
• Collaborate on creating best practices guide for developers, Update API documentation & update & maintain the Integration documentation.
• Work with CustomerSuccess Team to share insights with customers & prepare Customised reports on BI tools
• Pass Feedback to Product Management
• Work with the Support & CustomerSuccess team to coordinate and prioritize open items.  

What experience will you gain?

• Tech – Learning about huge enterprises tech stack
• Tech – Understanding enterprise technical architecture and implementation
• Tech - Understanding of APIs/JS/analytics
• Business / Tech - Use of enterprise platforms like Business Intelligence (BI) / SaaS platforms like CRM (Salesforce, Hubspot), support (Zendesk, Intercom, Freshdesk), Billing (Chargebee, Stripe, Quickbooks), etc.
• International Customer exposure – Talking to industry leaders

What Makes You The Right Fit

• Any experinece where you have done some Customer facing role. 
• Is hands on with BI tools. (good to have)
• Has an understanding of the B2B SaaS ecosystem & tools usually companies use. 
• Strong communication and interpersonal skills, both written and verbal; This is a must have since we have an international customer base that you will be working with.
• Undergraduate degree (BE/B.Tech) in Computer Science or Information Technology
  
  

What This Is Not

• This is NOT a 9 to 5 job.
• We don't offer or encourage any hierarchical structure.
  
  

Compensation

• Among the best in the industry.
• Cash, Incentives

Why CustomerSuccessBox?

CustomerSuccessBox is the leading AI powered Enterprise Customer Success platform. It helps global B2B SaaS businesses to get to 130%+ MRR Retention, unlock 3X upsell opportunities and double LTV.

In SaaS, 95% of the Lifetime value (LTV) is locked in as ‘Future’ Recurring Revenue. BUT businesses don't know who will Renew / Buy-more / At-Risk until it’s too LATE.

CustomerSuccessBox technology tracks real time product adoption and customer engagement. It’s AI Powered ‘Early Warning System’ uncovers the blind spots for Proactive Interventions. It's advanced automation leads to a faster time to value, higher product adoption and reduced cost of customer success.

Leading customer-centric global enterprises such as Headset - Seattle, Aislelabs - Toronto, Locus - Bangalore and Raken - San Diego.

People and Culture

CustomerSuccessBox is a B2B SaaS customer success platform, Venture backed (https://inc42.com/buzz/customersuccessbox-funding-pi-ventures-axilor/) by pi Ventures and Axilor in venture funding. CustomerSuccessBox is founded and run by CEO, Puneet Kataria, recognized by LinkedIn as a Global Top Voice of 2019. 

At CustomerSuccessBox, you will become part of a passionate team that works together to create value for our customers and their customers.

As a member of the CustomerSuccessBox team, you will own the problems and will enjoy both authority and accountability over deliverables. You will be rewarded for business results delivered. All the credit of the success is yours to take, but it will come with the responsibility of owning up to the failures too, we call them ‘failed experiments’.

In return, we are committed to providing you with every opportunity to learn, grow and reach the highest level of your ability and potential.

CustomerSuccessBox is an equal opportunity employer. All candidates for employment will be considered without regard to race, color, religion, gender, ethnicity, national origin, disability, or sexual orientation.