

About Digit88
Digit88 empowers digital transformation for innovative and high growth B2B and B2C SaaS companies as their trusted offshore software product engineering partner!
We are a lean mid-stage software company, with a team of 75+ fantastic technologists, backed by executives with deep understanding of and extensive experience in consumer and enterprise product development across large corporations and startups. We build highly efficient and effective engineering teams that solve real and complex problems for our partners.
With more than 50+ years of collective experience in areas ranging from B2B and B2C SaaS, web and mobile apps, e-commerce platforms and solutions, custom enterprise SaaS platforms and domains spread across Conversational AI, Chatbots, IoT, Health-tech, ESG/Energy Analytics, Data Engineering, the founding team thrives in a fast paced and challenging environment that allows us to showcase our best.
The Vision: To be the most trusted technology partner to innovative software product companies world-wide
The Opportunity:
As the Data Science Lead, you will own and drive the company's data initiatives, managing a team of data scientists, and ensuring the
As a Data Scientist II, you will be part of the Product Risk Operations team that owns the development of AI-powered technology that helps our clients make communities safer and more resilient. Our technology helps our customers in reducing carbon emissions, reducing infrastructure risk and avoiding fatalities, a fact that we pride ourselves in.
As a part of the Risk Operations team, you will be working on a wide range of activities related to end-to-end Machine Learning (ML) deployments, research and development of ML product features to support internal and external stakeholders. This is a great role for someone who enjoys variety and is also looking to expand their skill set in a structured fashion.
What You’ll Do
- Become a subject matter expert on products, including understanding how AI can be used in the utilities industry to enable our clients desired outcomes.
- Work closely with cross-functional teams to identify opportunities, design experiments and deploy repeatable and scalable machine learning solutions that drive business impact.
- Lead design of experiments and hypothesis tests related to machine learning product features development.
- Lead design, implementation, and deployment of machine learning models to support existing as well as new customers.
- Communicate findings and recommendations to both technical and non-technical stakeholders through clear visual presentations.
- Monitor and analyze machine learning model performance and data accuracy.
- Mentor junior staff members.
- Stay current with best practices in data science, machine learning and AI.
Who You Are
- 3-5 years of experience building and deploying machine learning models
- Master’s or PHD in statistics, mathematics, computer science or another quantitative field
- Strong problem solving skills with emphasis on product development.
- Well versed in programming languages such as R or Python with experience using libraries such as pandas, scikit-learn, tensor flow .
- Experience with SQL and relational databases for data extraction and manipulation.
- Experience using a variety of Machine Learning techniques for Predictive Modeling, Classification, Natural Language Processing (including Large Language Models), Content Recommendation Systems, Time Series Techniques
- Passionate about being up-to-date with the latest developments in Machine Learning
- Strong organizational, time management, and communication skills
- High degree of accountability
- Utility, Infrastructure or Energy related field experience is a plus
Benefits/Culture @ Digit88:
- Comprehensive Insurance (Life, Health, Accident)
- Flexible Work Model
- Accelerated learning & non-linear growth
- Flat organisation structure driven by ownership and accountability.
- Opportunity to own and be a part of some of the most innovative and promising AI/SaaS product companies in North America and around the world.
- Accomplished Global Peers - Working with some of the best engineers/professionals globally from the likes of Apple, Amazon, IBM Research, Adobe and other innovative product companies
- Ability to make a global impact with your work, leading innovations in Conversational AI, Energy/Utilities, ESG, HealthTech, IoT, PLM and more.
You will work with a founding team of serial entrepreneurs with multiple successful exits to their credit. The learning will be immense just as will the challenges.
This is the right time to join us and partner in our growth!

About Digit88
About
At Digit88, our team brings together over 40 years of collective experience in product development and offshore operations, collaborating with both multinational corporations (MNCs) and startups. We take pride in our track record of numerous successes and achievements. Our expertise lies in crafting high-performing teams and delivering well-engineered products that exceed expectations.
Operating within a fast-paced and agile environment is where we thrive. Our adaptability and commitment to excellence enable us to stay ahead in an ever-evolving tech landscape. At Digit88, we are passionate about pushing boundaries, embracing innovation, and delivering outstanding results to our clients. Join us on our journey of continuous growth and impactful solutions!
Connect with the team
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Job Purpose
• Responsible for managing and driving a team of Virtual Relationship Managers (VRM) handling
portfolio of eligible Imperia & Preferred customers in order to achieve the targets set and that all
guidelines and regulatory requirements are followed.
• Ensuring that customers get world-class services and their needs are understood and met through
financial products that the Bank has to offer.
• Consistently meet portfolio objectives defined Viz. sales, income, group product holding etc.
• Ensure adherence to Operations process aimed at zero defect transaction processing & meeting the
Audit & Compliance guidelines.
• Responsible for managing, training and motivating staff.
• All of the above parameters consistently met by the team of VRMs.
• Income generation through a right blend of enhancement of CASA balance and through cross sell of appropriate products. So that the VRM becomes the top of the mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the VRMs also achieves the key performance parameters set
Job Responsibilities(JR) : 6 – 8 Areas
Business Achievement and Development for VRM & Team
• Ensure proper scoping is done and target / niche customers identified with ACTIVE collaboration from concerned Product/Sales Support Teams
• Ensure that the targets on liability accounts, through the channel (Branch and direct sales), are met under all parameters specified.
o Meet value target for Liability Balances of the customers
o Ensure quality of sourcing is maintained and depletion rates are controlled.
o Ensure that Salary credits reach or exceed the expect Salary Credit targets
• Ensure that all managed portfolios are effectively managed through VRMs and that set targets on each of the portfolios is reached.
• Also, Team Manager has to ensure seamless servicing of customers.
• VRMs are made aware of the Scorecard targets & Portfolio Benchmark.
• Ensure that the High Net worth individuals are persuaded to avail the private banking products and services (advisory, etc.)
• Ensure that there is cross sell to the customer on asset products as offered by the Bank.
• Ensure that the customers get credit cards and start using the same for all their transactions- credit card activation push.
• Income to be generated at a customer level.
• Ensure that cross sell targets on Third Party Products is met for the Unit
• Ensure Staff are trained on product knowledge and requisite certifications
• Engaging with bottom 20% performers and identifying ares of improvement and demonstrating the How.
• Review Daily Sales Report of the staff and provide guidance on ways to improve on the same
• Managing and monitoring performance of all the sales resources
o Productivity of Liability and Non Liability sales staff
• Attrition control of customers
o Includes persuading the customer to continue and if required renew FD’s
§ Monitor large amount movements / account closure from the deposit accounts and ensure that customer does not attrite
o Ensure that the marketing analytics list on possible attrite, is called and retained
• Ensure that there is no revenue leakage
Customer Service / Customer engagement
• Plan monthly/ weekly/ daily contacts for the team of VRMs basis the contact policy & track implementation
of the interaction plan.
• Effective planning & implementation of event based trigger, birthday calls, campaign calls and other defined
objectives for customer contacts.
• Ensure that VRMs offers highest quality of service to the customers and meets expected Service Quality standard by educating the customers to use the Digital Banking mediums for their banking transactions /
needs. This is measured iva call evaluations and Sup
Reviews
• To review contact attempts versus successful contacts and analyze reasons for non-contactable customers.
• Ensure VRMs make regular contact with customers for service as well as business updates.
• Adequate logging of complaints, Reviewing & Resolving all complaints received (VRM, self, branch, other units) within the stipulated TAT
o Monitor all complaints received and ensure that they are closed within TAT
o Improve customer communication on closures
o Check with customers if the process of complaint has been managed well
o Ensure no escalations happen
o Preventive complaint management
o Asking for feedback from customers, who are not complaining
o Discussing with staff the importance of getting feedback from customers on a regular basis
• Periodic review of customer base i.e. Contactibility,
Eligibility, Product penetration & profitability. Take appropriate action to activate every customer / improve
the product penetration & profitability of the customer to become a Primary Banker for the customer.
• Carry out VoC to assess strengths and to ascertain possible improvement areas of the VRMs basis customer feedback. Take appropriate action- reward the VRM for appreciations/ corrective actions as required.
• Monitoring implementation of Sales Process.
Business Generation / Sales Tracking
• Track business generation and income for each VRM in the team on a daily basis, and take due steps.
• Review leads generated by each VRM and ensure real time lead status availability.
• Ensure VRMs actively track their leads, keep customer regularly updated on the lead status & complete the lead closure within a reasonable timeline, basis product.
• Tracking and highlighting possible customer issues on account of improper lead management.
Supervisory Reviews frequency to assess effectiveness of customer interactions by the VRM.
• Check profiling done by the VRM to ascertain effectiveness.
• Basis interaction logs captured by the VRM & discussions with the VRM, provide directional inputs on customer interactions & business generation.
• Demonstrate “how”.
• 220 Sup Reviews per month
Operations
• Conduct internal checks on a regular basis & share a feedback with VRMs on time to time.
o Lead file maintained by VRMs
o Requests captured by VRMs
o CRM Interaction
• Ensure seamless handling of operations areas such as customer requests, transactions, reversals etc.
• Handling queries of VRMs on floor and provide resolution.
• Ensure timely responses to customers through call out/ e-mail as applicable.
• Handle 1st level escalations and ensure satisfactory resolution to the grievances.
• Ensure judicious utilization of financial and non- financial authority.
• Carry out periodic checks to ensure team adheres to Audit & Compliance guidelines.
Audit and Service Quality
• Ensure all laid down system and process are followed as stipulated by Audit and Senior Management
• Monthly / Periodic Verification of Auditable items.
• Review of CRM Interactions & Lead Quality
MIS - Reporting and Analysis :
• Ensure timely and accurate updates of all portfolio
performance parameters.
• Maintain track of VRM performance w.r.t leads, conversions, income, achievement of portfolio parameters etc.
Staff Management
• Ensure that all VRMs are adequately trained on the
Products of the bank and sales process
• Ensure that all VRMs are trained on the process to be followed (including amendment with new circulars)
• Be aware and make VRMs aware of various policies of the bank with regard to customer service and compliance
• Monitor productivity and give guidance on improving the same in conjunction with the Line Manager / Unit Head.
• Ensure that all VRMs are sent for class room training on a regular basis
• Ensure that nominated VRMs attend training sessions conducted by HR, without fail.
This is a build role and so our ideal candidate has the passion and experience to create the best possible people strategy for our team, using a combination of best practices, insight and innovation with an understanding of the needs of a growth stage company.
Job responsibilities include, but are not limited to:
People Management & Leadership: Lead the P& C team to continue developing People & Culture processes as outlined below. Continue to develop the existing team of People leaders through coaching, mentorship, and leadership. Recruit and hire new P& C staff as needed.
Employee Lifecycle Management: Oversee the end-to-end employee lifecycle from onboarding and development, through to transitions and exits, creating a positive experience for all employees and driving engagement. This will include the development of a data-driven framework for continuous improvement in all aspects of the employee experience.
Talent Acquisition and Recruitment: Partner with talent acquisition team on strategies including job description creation, vacancy advertising, candidate screening, interviewing, and hiring processes - ensuring the adoption of best practices in inclusive hiring.
Compensation and Benefits: Develop and implement a competitive compensation philosophy and benefits strategy that motivates employees, supports retention, and attracts new talent.
Talent Management and Succession Planning: Implement comprehensive talent management strategies that ensure the right people are in the right roles, manage performance, provide career development opportunities, develop skills matrices, and oversee promotions and transitions. Develop and execute succession-planning strategies that ensure business continuity and support our future growth.
Learning and Development: Develop and implement comprehensive learning and development programs, focusing on the skills and knowledge that employees need to excel in their roles. Develop a strategic L& D program to support Parachute's leaders to help the company level up and scale.
Diversity, Equity, and Inclusion (DEI):Champion DEI by fostering a work environment that values diverse perspectives, promotes equal opportunities, and is inclusive of all employees. Develop policies and procedures that reflect the company's DEI-B Values.
Employee Relations: Create and support a program that strengthens relationships between employees and the organization, resolving workplace conflicts, handling disciplinary procedures, and promoting employee well-being. Use metrics to address systemic issues, define root problems of employee-relation issues, and create programs to systematically address them. Support existing P& C team currently responsible for this function.
Legal Compliance: Ensure all HR policies and practices comply with local, state, and federal labor laws and regulations.
Organizational Development, Design, and Change Management:Drive organizational development and design efforts, working in collaboration with senior leaders across the organization to develop key HR staffing plans for new and existing departments.
HR Metrics, Analytics, and Strategic Investment:Implement a comprehensive HR dashboard that tracks key metrics across all HR functions. Utilize data analytics to inform strategic decision-making and guide investment in new full-time employees (FTEs), thereby maximizing profitability and optimizing capital deployment.
Future-of-Work Thought Leadership:Be a strategic thinker on how to position Parachuters to help the company achieve its 3-5-7+ year ambitions. Have well-researched and thoughtful stances on topics such as hybrid, remote-first, time-off, flexible time, sabbatical programs, comp philosophy, etc. to fully leverage the People & Culture function as a differentiator for the company.
What will set this person apart:
- Proven business leader with 3+ years of leadership or management experience, in a leadership role within Human Resources.
- Experience working in a high-growth tech startup or similar fast-paced industry is strongly preferred.
- Demonstrated expertise in various aspects of HR management, including but not limited to talent management, learning & development, compensation strategy, and legal compliance.
- Experience managing the end-to-end employee lifecycle and succession planning.
- Proven track record of strategic thinking and decision-making ability, with the capacity to manage a critical function within the company.
- Experience leading a team of HR professionals and working closely with senior leaders and executives in an organization.
- Strong understanding of HR metrics and data-driven decision-making.
- Excellent communication, negotiation, and presentation skills.
Benefits
- 21 days of paid vacation, 7 days sick leave, 3 days of no questions asked leave
- Encouraged time off on your birthday
- Flexibility for remote work on a case by case basis
- Comprehensive insurance plans (from Plum) and commuter benefits
- Rewards for every work anniversary
- One month paid sabbatical after your five year Skimm'versary as a full-time employee. and more.
-Sell insurance policies and provide loans to potential clients/stakeholders.
-Seek out leads and new clients.
-Sell policies that protect individuals and businesses from financial loss
-Proven experience as an Insurance Sales Representative would be highly appreciated.
- Must be a target-oriented
- Take the extra mile to attract clients.
Requirement:
-Completed Bachelor's degree, good communication & problem-solving attitude. Knowledge about insurance plans.
-Need to have own vehicle
Requirement:
Own vehicle required
Our client is a unique hygiene products manufacturing and distribution company. They provide easy to use, portable and disposable items for women and babies that are required during travel or on a day-to-day basis.
Founded in 2014, this company aims to enhance the quality of life and make it easier for women across the country. Recommended by best of doctors, their products are available across wellness stores and e-commerce websites, and selling like hotcakes - having sold over 20000 packs in their first year itself.
- Monitoring and analyzing accounting data and producing financial reports or statements
- Managing and overseeing the daily operations of the accounting department including:
- month and end-year process
- accounts payable/ receivable
- cash receipts
- general ledger
- payroll and utilities
- treasury, budgeting
- cash forecasting
- revenue and expenditure variance analysis
- capital assets reconciliations
- trust account statement reconciliations,
- check runs
- fixed asset activity
- debt activity
- Establishing and enforcing proper accounting methods, policies and principles
- Coordinating and completing annual audits
- Providing recommendations
- Improving systems and procedures and initiating corrective actions
- Assigning projects and directing staff to ensure compliance and accuracy
- Meeting financial accounting objectives
- Establishing and maintaining fiscal files and records to document transactions
- Must have working experience on tally ERP.
- Having good knowledge of GST TDS is a must
- Should be able to create and maintain Balance sheet and P&L Accounts
- Must be able to join immediately


We are looking for a Python Developer to join our engineering team and help us
Python Developer responsibilities include writing and testing code, debugging programs
Responsibilities :
Requirements :
1. To write on a variety of topics related to education and courses offered by the colleges and institutions in India and educational news and updates etc.
2. Knowledge of writing articles, blog posts, descriptions, page titles etc. for digital media.
3. Create content which gives website readers access to information in a simple, easy to understand language.
4. The content writer should know the target audience and write content to engage and draw visitors.
5. Generate content, making smart use of keywords. The text should have relevant keywords and variations for better search engine ranking and indexing.
6. Creating stories from in-house reports/surveys monthly.
7. Developing new ideas for web content.
8. Work with team members to enhance content pieces.
9. Candidates handled a team will be given preference.
Desired Profile
1. Freshers with impressive writing skills are welcome.
2. As a web content writer, ability to write engaging content for websites.
3. Knowledge in writing content for websites/print/company blogs.
4. Good written and communication skills.
5. Awareness of Search Engine Optimization (SEO), internet marketing trends is a plus.
6. Excellent time management skills.
Personal Traits:
1. Excellent written and oral communication skills.
2. Excellent problem solving skills.
3. Should be excellent in Time Management, Planning Skills & Organizing Skills.


Job Description
We are looking for a user experience (UX) designer able to understand our business requirements and any technical limitations, as well as be responsible for conceiving and conducting user research, interviews, and surveys, and translating them into sitemaps, user flows, customer journey maps, wireframes, mockups, and prototypes.
Responsibilities
- Translate concepts into user flow, wireframes, mockups, and prototypes that lead to intuitive user experiences.
- Facilitate the product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products.
- Design and deliver wireframes, user stories, user journeys, and mockups optimized for a wide range of devices and interfaces.
- Identify design problems and devise elegant solutions.
- Take a user-centred design approach and rapidly test and iterate your designs.
- Collaborate with other team members and stakeholders.
- Ask smart questions, take risks and champion new ideas.
Requirements
- (3+ Yr.’s) three or more years of UX design experience. Preference will be given to candidates who have experience designing complex solutions for complete digital environments.
- Expertise in standard UX software such as Sketching, Design, Photoshop, Wireframing, User Research, Prototype, UX UI Designer,(Added Advantage OmniGraffle, Azure RP, In Vision, UX Pin, )etc
- Ability to understand detailed requirements and design complete user experiences that meet the product’s needs and vision.
- Ability to iterate designs and solutions efficiently and intelligently.
- Ability to clearly and effectively communicate design processes, ideas, and solutions to teams and clients.
- A clear understanding of the importance of user-centred design and design thinking.
- Ability to work effectively in a team setting including synthesizing abstract ideas into concrete design implications.
- Be excited about collaborating and communicating closely with teams and other stakeholders via a distributed model, to regularly deliver design solutions for approval.
- Be passionate about resolving user pain points through great design.
- Be open to receiving feedback and constructive criticism.

