Sr. Data Scientist

ABOUT INCRUITER

InCruiter is a fast-growing AI-powered Stack Interview Intelligence Platform helping organizations hire smarter and faster using automation and AI-driven intelligence. With six products spanning interviewing, assessment, and hiring automation, we’re redefining how companies recruit at scale.

InCruiter is a market leader and one of India’s Top 3 players in this segment, with a wide range of clients across domestic and international markets. Our major clientele includes some of the large enterprises and Startups like EXL, Welspun, Dentsu, Manhattan Associates, ArcelorMittal, Telstra, Siemens, and so on.

ROLE OVERVIEW

We are looking for an experienced Customer Success Manager (CSM) to join our team. The ideal candidate will be responsible for key account management, upselling, cross-selling, handling escalations, and ensuring customer satisfaction. 

Roles and Responsibilities: 

● Key Account Management: Serve as the primary point of contact for assigned key accounts, ensuring smooth communication and excellent service delivery. 

● Upselling & Cross-Selling: Identify opportunities to expand product adoption within existing accounts and drive revenue growth. 

● Customer Retention & Satisfaction: Build strong, long-term relationships with clients, ensuring they derive maximum value from our products/services. 

● Handling Escalations: Act as a problem-solver by addressing client concerns promptly and effectively, ensuring a seamless resolution process. 

● Client Advocacy: Serve as the voice of the customer within the organization, providing feedback to internal teams to enhance the customer experience. 

● Data-Driven Insights: Monitor key customer success metrics and proactively take measures to improve engagement and satisfaction. 

● Collaboration: Work closely with sales, product, and support teams to enhance overall customer experience and drive business growth. 

WHAT WILL YOU NEED TO SUCCEED? 

● Experience: 10+ years of experience in a Customer Success, Account Management, or Client Relations role in a B2B or SaaS environment. 

● Communication Skills: Exceptional verbal and written communication skills with the ability to engage and influence key stakeholders. 

● Client Handling Expertise: Proven track record of managing enterprise clients, resolving escalations, and driving business value. 

● Sales Acumen: Experience in upselling, cross-selling, and identifying new opportunities within existing accounts. 

● Problem-Solving Skills: Ability to think critically and address client concerns efficiently. ● Tech-Savvy: Familiarity with CRM tools and customer success platforms is a plus. 

● Team Handling: Experience in managing and mentoring a team to ensure high performance and effective client service. 

Responsibilities

1.     End to end sales (Lead generation, Follow ups, Demo Presentation, Lead Closure, Client Facing) of company products and services

2.     Drive sales efforts within assigned accounts, identifying opportunities for upselling additional products or services and cross-selling complementary offerings to maximize revenue

3.     This is a critical role, and the person must possess a thorough knowledge of the organizations products/ services, working across all types of industries & building a cross-industry understanding. Initially this will be an individual contributor role but can be scaled up as per the demand & growth of the business.

4.     As a part of the Key Accounts Team of an assigned territory & Business, you will be charged up for the entire State.

5.     You must have specialized B2B knowledge, bias towards action and strive towards getting things done.

1. Ensure brand matrix productivity through effective business planning & market updates

1. Ensure timely follow-up on customer feedback, communicating progress and updates to clients and demonstrating our commitment to continuously improving their experience.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Computer Science, or related field; MBA preferred.
• Proven experience in key account management, sales, or business development within the software industry.
• Strong understanding of software products and services, including SaaS, PaaS, and enterprise solutions.
• Excellent interpersonal and communication skills, with the ability to build rapport and influence decision-makers at all levels.
• Strategic thinker with a proactive approach to problem-solving and a track record of driving results.
• Ability to work collaboratively in a cross-functional team environment and thrive in a fast-paced, dynamic organization.
• Proficiency in CRM software and other relevant tools for account management and sales tracking.

If you are a motivated and customer-focused professional with a passion for technology and a drive for sales success, we invite you to apply for this exciting opportunity. Join us in delivering innovative software solutions and driving growth for our key accounts.

Top of Form

A Business Development Executive (BDE) typically has the following job duties:

1. Identifying new sales leads, through business directories, client referrals, and participation in industry events.

2. Researching and analyzing sales options, and then pursuing the most promising leads.

3. Building and maintaining relationships with clients, both existing and new.

4. Negotiating deals and agreements with clients and closing sales.

5. Keeping accurate records of all sales activities and results, using customer relationship management software.

6. Maintaining regular communication with upper management, providing information on the status of sales efforts and reporting on any issues or opportunities that arise.

7. Continually seeking new ways to improve sales performance and reach targets.

8. Education and experience required for BDE role varies across different organizations, typically a bachelor's degree in marketing, business, or a related field is desired. Relevant experience in sales, marketing, or a related field, as well as excellent communication and negotiation skills, are also important.

Key Responsibilities:

·       Study design briefs and determine requirements          `

·       Create and define the brand profile of MHFA India

·       Conceptualize visuals based on requirements

·       Prepare rough drafts and present ideas

·       Develop illustrations, logos, social media posts, and other designs collaterals using software or by hand

·       Use the appropriate colors and layouts for each graphic

·       Work with copywriters and creative director to produce final design

·       Test graphics across various media

·       Amend designs after feedback

·       Ensure final graphics and layouts are visually appealing and on-brand

About Anar:

Funded by top VCs - Accel and Elevation Capital - we are building a LinkedIn + Alibaba kind of platform for small businesses in India to help them grow. 

You will have an immense amount of freedom. Empathy is ingrained in Anar’s culture. We value individuality. We don’t allow micromanagement. We aim to keep it fun while we build Anar together.

We are helping small businesses build their digital identity (business profiles are similar to our LinkedIn profiles), helping them stay updated about the latest products and trends and helping them grow their income. Check this tweet by our founder, Nishank.

To know a bit on Anar - anar.biz

To know why we are doing what we are doing - click  here

Profile - Sales Executive

Work Type -  Work from office, 6 days a week

Job Location - Jogeshwari East, Mumbai

Shift timings - 9:30 am to 7 pm

About the job 

We are looking for passionate and results-driven Sales Executive to join our dynamic team. The ideal candidate will play a critical role in achieving our ambitious revenue growth objectives, focusing on promoting our innovative subscription and silver membership plans.

Your typical day at Anar

• Work on showcasing the value proposition and benefits of subscription plans and other monetization instruments to inquiring & interested client leads
• Create and execute sales plans to secure new customers, achieve sales goals, and grow profitability
• Utilize effective communication, market knowledge, and creative problem-solving to drive customer satisfaction
• Develop, and maintain positive user relationships to uphold user retention and encourage recurring adoption of plans.
• Achieve agreed-upon sales targets and outcomes within the scheduled timeline.
• Communicate proactively to keep sellers in the loop with regular updates, addressing their questions and concerns.
• Maintain accurate records of all transactions, interactions, and important information.

Need to Succeed! 

• Proficiency in Google documents, Google sheets and Google meet
• Intermediate or more in Hindi and English
• Drive to meet daily deal targets
• Proven sales experience, preferably in B2B model.
• Familiarity with CRM practices and ability to build productive business relationships.
• Strong communication, negotiation, and interpersonal skills.
• Preference is given to candidates with 6 to 36 months of experience talking to people, addressing their queries

Take the next step in your career with us and be part of an exciting journey!

• Salary: 20,000 - 35,000 / month
• Incentive - Target based

Contract Period:  

• 6 - 12 months

Location:- Andheri East (Marol Maroshi Road, Mumbai)

Employment Type:- Full Time (Starts at 12 noon daily)

Company size: 35 employees + several third parties for various functions

Type: Privately Held

USA: 32 Mallard Cove, Barrington, RI 02806, USA

Mumbai: 3th Floor, 369, Sarla Park, Above Bank of Baroda, Marol Maroshi Road, Opp Seven Hill Hospital, Andheri (E), Mumbai - 400059

Office is 10 mins from Marol Metro Station

Note: Please only apply if you have mobile app development experience.

Must have skills:

iOS

• Good Knowledge of Apache Cordova.
• Strong OO design and programming skills in Objective-C.
• Familiar with iOS SDK (UIKit, Cocoa Touch, Core Data, Core Location, etc).
• Familiar with xcode.

Android

• Strong OO design and programming skills in Java (J2EE J2ME).
• Familiar with the Android SDK.
• Knowledge of SQLite, MySQL or similar database management system.
• Familiar with Developer IDE Android Studio.

Common

• Understanding of other compiled languages
• Experience on web service integration (SOAP, REST, JSON, XML)
• Experience of development using web technologies
• Good understanding of OO programming and design patterns
• Good understanding of HTML5, JavaScript, jQuery, Ajax and PHP
• Experience building web and native apps
• Experience using social media APIs
• Ads integration using a 3rd party ad server (DART)
• Using version control (e.g. SVN)
• Excellent debugging and optimisation skills

Good to have skills:

• LAMP development experience
• PHP frameworks (e.g. Zend)
• PHP template engines (e.g. Smarty)
• Creative design skills
• Working with a content management system
• Working in a media publishing environment

Role: Project Manager

Department: Marketing - Software

Employment Type: Full-Time, Permanent

Role Category: Software Development

• You will be having 3+ years of experience of writing optimized Code in Javascript/Typescript and working with Advanced NodeJs frameworks targeting Latest NodeJs version.
• Design, build, and maintain efficient, reusable, and reliable codes by setting expectations and features priorities throughout the development life cycle.
• Understanding of basic RDBMS using relational databases like PostgresSQL, MySQL, or MSSQL
• API development (Rest/GraphQL)
• You will participate in regular design sessions, code reviews and agile ceremonies.
• You will work closely with the Product Owner and scrum team to help deliver high quality features inside of agreed timescales
• You will Provide technical mentorship and upskilling to scrum team members and across functional boundaries where appropriate
• You will Identify areas for modification or refactoring inside our code-base and champion their improvement.
• You will lead by example, contributing to a culture of high quality, personal ownership and customer focused execution

Design, create and weave web apps using AEM.

- Your work will include structuring websites, building custom components, workflows, JAVA APIs, and unit testing.

- Design, build and configure web CMS with Adobe Experience Manager and other technologies like Java, HTML/DHTML, XML, JavaScript, web services, etc.

- Meet and exceed strategic business objectives using technology solutions and take on the mantle of Senior AEM full stack developer

What do you need:

- 4 plus years of experience in developing websites built with the help of Adobe Experience Manager and related web technologies.

- Additional advantage if there is an experience in Sightly (HTL), Core Java/J2EE (JSP + Servlets).

- Expert level experience with AEM and AEM 6.3+ in production is the must.

- Experience working with Adobe Managed Services

- Strong knowledge of the AEM DAM

- Experience implementing Applications as OSGi Modules

- Experience developing RESTful applications using the Sling Servlets

- AEM 6.3/6.4 Experience: 6 months - 1 year

- AEM 6.0 version and above Experience: Minimum 3 years

Additional Skills :

- Experience managing AEM ACL's is a plus

- Experience working with and integrating other products in the Adobe Marketing Cloud is a plus

- Experience with eCommerce is a plus

- Knowledge of command-line tools and scripting is a plus

- Familiarity with OWASP and other relevant security practices is a plus

Know your work :

This role of Adobe AEM Developer focuses on technical responsibilities and day-to-day key activities for this role can be as below :

- Work on project development or support projects or implement fixes for application support projects using technologies mentioned above in the experience section

- Discussing critical issues with AEM Architect

- Discussion about the implementation approach for fixing an issue

- Releasing fixes on QA, UAT using automation tools

- For Production release coordinate with the Release Manager

- Code review and refactoring fixes

- Ensure professionalism is maintained in terms of code quality, code performance, maintainability, and reusability

- Estimates work stream-related activities accurately with Team Lead or Project Manager or Service Delivery Manager and reports anticipated deviations, clearly and at the earliest possible opportunity.

- Ensure work is completed as per the project plan/timeline shared by PM or SDM

- Ensure regular updates on tasks to Team Architect or PM or SDM based on which they can handle product expectations.

What you get as our Senior AEM Developer:

- Amazing workplace and colleagues in the IT corridor of Bangalore

- Competitive salary at par with the best in the industry

- Immense exposure to new technologies

#AEMDeveloper #AdobeExperienceManager #SeniorAEMDeveloper #AdobeAEMDeveloper #AEMfullstackdeveloper #SeniorAEMDeveloper

Notice Period & Location :

Notice Period - Immediately

Location - Bangalore