Data Scientist-I

Department: Customer Service

Employment Type: Full-Time

Shift Type: Rotational Shifts with Weekly Offs

Role Overview:

We are looking for a dedicated and articulate CRM Executive (Voice Process) to handle customer service queries and deliver high-quality support over voice calls. The ideal candidate will have prior experience in a voice-based customer support role and possess excellent communication skills in English.

Key Responsibilities:

• Handle inbound and outbound voice calls professionally.
• Resolve customer queries and complaints with empathy and efficiency.
• Maintain accurate call records and update CRM tools regularly.
• Ensure customer satisfaction by providing prompt and effective support.
• Work collaboratively with team members to meet daily service metrics.

Requirements:

• Minimum 1 year of experience in a Customer Service (Voice Process) role.
• Excellent verbal communication skills in English.
• Customer-focused attitude with problem-solving ability.
• Comfortable working in rotational shifts and with weekly offs.
• Basic knowledge of CRM tools and systems is a plus.

Role:  Product Marketing Manager

Experience:  5 to 12 years

Job Location: Chennai

About us:

OJ Commerce (OJC), a rapidly expanding and profitable online retailer, is headquartered in Florida, USA, with a fully functional office in Chennai, India. 

We deliver exceptional value to our customers by harnessing cutting-edge technology, fostering innovation, and establishing strategic brand partnerships to enable a seamless, enjoyable shopping experience featuring high-quality products at unbeatable prices. Our advanced, data-driven system streamlines operations with minimal human intervention. 

Our extensive product portfolio encompasses over a million SKUs and more than 2,500 brands across eight primary categories. 

This role involves driving the marketing efforts for a product line with a compound annual growth rate (CAGR) of 70% to achieve the targeted revenue run rate of US$ 200 million in three years. 

With a robust presence on major platforms such as Amazon, Walmart, Wayfair, Home Depot, and eBay, we directly serve consumers in the United States. 

As we continue to forge new partner relationships, our flagship website, www.ojcommerce.com, has rapidly emerged as a top-performing e-commerce channel, catering to millions of customers annually.

Responsibilities:

The successful candidate will manage all aspects of pricing, promotions, channels, and advertising for the product line, with responsibilities including: 

• 1.Assessing the strengths and weaknesses of our product line, promoting it across all major channels 
• 2.Identifying essential product features to be promoted and tracking the effectiveness of the campaigns across channels to boost the product line against competitors. 
• 3.Recognizing opportunities for expanding the product line by pinpointing consumer gaps, search trends, and competitors' strengths 
• 4.Collaborating with key channel managers to ensure alignment with budgets, fostering success in both ad-driven and organic growth to achieve sales targets within the product line's cost budgets. 
• 5.Developing and maintaining relationships with stakeholders in online marketplaces and digital channels 
• 6.Comparing products against competitors in terms of features, pricing, and listing quality 

Skills

• 1.Demonstrated experience in e-commerce, including listing, digital ads, and organic search across one or more major channels. 
• 2.Proven expertise in digital marketing strategies that drive sales, such as paid advertising across various media and channels, email marketing, and affiliate marketing. 
• 3.Experience in launching new products and comprehensive knowledge of product marketing, including managing listings, pricing, promotions, and positioning. 
• 4.Exceptional qualitative and quantitative analytical skills 
• 5.Ability to navigate a dynamic and complex ecosystem 
• 6.Adept at building relationships with both internal and external stakeholders 
• 7.Advanced proficiency in Excel and outstanding written and verbal communication skills 

What we Offer

       1.A fast-paced startup environment with limitless opportunities for impact 

       2.A supportive culture that encourages personal growth and development 

       3.Competitive salary 

       4.Medical benefits and accident coverage 

       5.Flexible office working hours 

Your Roles and Responsibilities:

Business Development is a critical aspect of our platform business.

1. Actively seeking out new sales opportunities through cold calling, networking, and social media.

2. Calling 65-70 leads every day

3. Setting up meetings with potential clients (parents)

4. Generating Trial Classes - Pitch Parents to take PlanetSpark Trial Classes

5. Negotiate/close deals and handle complaints or objections

6. Follow and achieve the department’s sales goals on a monthly, quarterly, and yearly basis (3L revenue per month)

7. “Go the extra mile” to drive sales

What you need to have:

Executive/ Senior Executive - Recruitment, Pelatro Solutions Pvt Ltd, Bangalore

https://www.naukri.com/jobs-in-bangalore">Bangalore/Bengaluru (Kammanahalli)

Job description

We are Hiring for Senior Executive - Recruitment for Pelatro Solutions Pvt Ltd, Bangalore

Roles and Responsibilities -

- Understanding JD/Requirement from the Hiring Managers.

- End to End Recruitment, Vendor Management, Campus Hiring etc

- Closing Positions within TAT

- Salary Negotiations, Offer Release

- Candidate Connects/Engagement from Offer to Joining

- Coming up with various strategies wrt hiring and reducing No Shows

- Team handling, Database and reporting

- Handling Employee Referrals

- Proper Job advertising, Job postings, Careers page etc.

• A job at this level is likely to be an individual contributor, with proven interpersonal skills. Communication with direct colleagues and the business about design and coordination services rendered. Provides informal guidance to new team members. Explains complex information to others in straightforward situations.

Desired Candidate Profile

• This role requires min 1 to 7 years of recruitment exp. Having demonstrated passive and some niche recruiting domain expertise .
• Strong oral and written communication skills. Reports & Dashboards
• Aware of industry landscape and market trends to bring new ideas to clients and team.
• Use highly engaging messaging techniques to improve passive talent conversion
• Demonstrated ability to analyze and resolve problems.
• Ability to document, plan, market, and execute programs. Established project management skills. Talent Mapping & Headhunting.
• Team player, drive execution at self and Team level.
• Build reputation as being reliable TA partner and of having strong business ethics.

The Role

We are looking foran Information Security Analyst – Compliance to primarily strengthen our practice towards compliances such as HIPAA, HITRUST,etc. and ensure highest levels of security around sensitive data.

• Identifying new risks and performing risk assessments.
• Performing continuous gap analysis.
• Auditing the applications, configurations, and internal practices against standards such as HIPAA, HITRUST etc.
• Providing advice and implementing forward-thinking information security policies, procedures, and standards.
• Assisting several teams (internal and external) with best practicesand security consultations.
• Supporting with other information security activities as assigned.
• Ensuring the organizational compliance during audits and certification efforts.

Requirements:

• Demonstrated experience in implementing and maintaining security standards such as HIPAA, HITRUST, SOC2, ISO 27001 etc.
• Ability to understand and interpret legal, regulatory, and contractual compliance requirements.
• Experience in InfoSec policy creation and documentation.
• Ability to understand technology and pertaining risks.
• Knowledge on IT, Servers, SDLC, Database, etc.
• Experience working with / securing cloud-based applications is an add-on.
• 2+ years of experience.
• Excellent written and verbal communication skills.
• Relevant Security Certifications will be a good add-on.

We are looking for candidates who are comfortable with -

• P&L preparation
• MIS Reporting
• GST and Taxation
• Income Tax
• Vendor Management
• Reconciliation
• Journal Entries
• Invoicing
• Should be comfortable with Tally ERP and Advanced Excel

Requirements:

• B Com or M Com with a specialisation in Accounting