
Machine Learning Engineer
at Contact Center software that leverages AI to improve custome




As a machine learning engineer on the team, you will
• Help science and product teams innovate in developing and improving end-to-end
solutions to machine learning-based security/privacy control
• Partner with scientists to brainstorm and create new ways to collect/curate data
• Design and build infrastructure critical to solving problems in privacy-preserving machine
learning
• Help team self-organize and follow machine learning best practice.
Basic Qualifications
• 4+ years of experience contributing to the architecture and design (architecture, design
patterns, reliability and scaling) of new and current systems
• 4+ years of programming experience with at least one modern language such as Java,
C++, or C# including object-oriented design
• 4+ years of professional software development experience
• 4+ years of experience as a mentor, tech lead OR leading an engineering team
• 4+ years of professional software development experience in Big Data and Machine
Learning Fields
• Knowledge of common ML frameworks such as Tensorflow, PyTorch
• Experience with cloud provider Machine Learning tools such as AWS SageMaker
• Programming experience with at least two modern language such as Python, Java, C++,
or C# including object-oriented design
• 3+ years of experience contributing to the architecture and design (architecture, design
patterns, reliability and scaling) of new and current systems
• Experience in python
• BS in Computer Science or equivalent

Similar jobs
Key Responsibilities:
- Deliver hands-on training in Core Java, Advanced Java (JSP/Servlets), and frameworks (Spring, Hibernate).
- Design and update course content based on industry trends.
- Conduct assessments, code reviews, and provide personalized feedback.
- Mentor students/professionals in real-world Java applications.
Requirements:
- Strong expertise in Java, OOPs, JDBC, and Spring Framework.
- Prior experience in technical training or mentoring.
- Excellent communication and presentation skills.



Job Title -Data Scientist
Job Duties
- Data Scientist responsibilities includes planning projects and building analytics models.
- You should have a strong problem-solving ability and a knack for statistical analysis.
- If you're also able to align our data products with our business goals, we'd like to meet you. Your ultimate goal will be to help improve our products and business decisions by making the most out of our data.
Responsibilities
Own end-to-end business problems and metrics, build and implement ML solutions using cutting-edge technology.
Create scalable solutions to business problems using statistical techniques, machine learning, and NLP.
Design, experiment and evaluate highly innovative models for predictive learning
Work closely with software engineering teams to drive real-time model experiments, implementations, and new feature creations
Establish scalable, efficient, and automated processes for large-scale data analysis, model development, deployment, experimentation, and evaluation.
Research and implement novel machine learning and statistical approaches.
Requirements
2-5 years of experience in data science.
In-depth understanding of modern machine learning techniques and their mathematical underpinnings.
Demonstrated ability to build PoCs for complex, ambiguous problems and scale them up.
Strong programming skills (Python, Java)
High proficiency in at least one of the following broad areas: machine learning, statistical modelling/inference, information retrieval, data mining, NLP
Experience with SQL and NoSQL databases
Strong organizational and leadership skills
Excellent communication skills

The client is an industry leader in CRM messaging solutions on SAS platform. They work with global customers across many industries including contact centers, financial services, higher education, retail, staffing, wellness, and more. Our customers range from small and mid-size businesses to large global enterprises.
As a Director of Information Systems , you will oversee and manage the organization's information technology (IT) and information systems operations. You will leverage Information systems, tools, data and analytics to support stakeholders across Product, Sales, Marketing, Operations, and Finance.
You will lead and directly manage a team of data analysts, while partnering with other teams across the organization and directly report to the COO.
Key Responsibilities:
● Collaborate with senior management to understand their data requirements and develop data management strategy aligned with the organization's goals and objectives. Define KPI around data and lead the initiatives.
● Develop and implement data architecture, which is a blueprint for how data is organized and stored within an organization. Provide necessary interventions to ensure critical business decisions are taken well in time.
● Implement master data management (MDM) processes and solutions to establish a single source of truth for critical data entities. Define data hierarchies, data models, and data stewardship responsibilities. Oversee the maintenance and synchronization of master data across systems.
● Work with other departments to identify data trends and patterns that support the organization’s objectives. This will include using data visualization tools, such as dashboards and charts, to help identify trends and insights.
● Evaluate, select, and manage vendors and service providers to ensure effective delivery of services and solutions.
● Build and manage a high-performing systems and information team.Set clear goals, performance expectations, and KPIs for the team, conducting regular performance reviews and providing guidance/feedback.
Qualifications and Skills:
● Bachelor's degree in computer science, information systems, or a related field.
● Experience ( 7-10 years) in systems management, information technology, or a related role within the SaaS industry.
● Strong knowledge of data analysis methods, tools, and best practices. Experience in Salesforce and Power BI is a must.
● Ability to do requirements analysis of business processes for efficiency, data accuracy, data control, and make data-driven recommendations
● Excellent problem-solving and decision-making skills, attention to detail, with the ability to prioritize tasks and manage multiple projects simultaneously.
● Knowledge of industry best practices and emerging trends in systems management and information technology.
● Demonstrated ability to lead and manage cross-functional teams, fostering collaboration and driving results.
● Strong communication and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical stakeholders.

Requirements:
- Strong C/C++ programming and debugging skills in a Linux environment.
- Experience with Design Patterns, ACE Framework, and Socket Programming.
- Experience in Multi-threaded software development for Multicore Architectures.
- Experience in VOIP application development, preferably on client/server platforms.
- Understanding of system performance and scaling.
- Experience in embedded software development.
- Excellent problem solving/debugging skills design, develop, troubleshoot and debug.
- Software programs for databases, applications, tools, networks etc.
Job Title: Customer Service Executive
Job Description:
As a Customer Service Executive, you will play a crucial role in delivering excellent customer experiences. You will be responsible for handling customer inquiries, resolving issues, and ensuring overall satisfaction. Strong communication skills, empathy, and a solution-oriented mindset are key to success in this role.
Must-Have Skills:
- Communication Skills: Exceptional verbal and written communication skills to interact effectively with customers.
- Customer Focus: A customer-centric approach with the ability to understand and meet customer needs.
- Problem-Solving: Strong problem-solving abilities to address customer issues and find satisfactory resolutions.
- Empathy: Ability to empathize with customers and provide support in a compassionate manner.
- Multitasking: Capacity to handle multiple tasks efficiently in a fast-paced environment.
- Adaptability: Flexibility to adapt to changing situations and customer requirements.
- Team Collaboration: Ability to collaborate with cross-functional teams to achieve customer satisfaction.
Good-to-Have Skills:
- Product/Service Knowledge: Familiarity with the company's products or services.
- Previous Customer Service Experience: Prior experience in a customer service role is advantageous.
- Technical Proficiency: Basic technical skills to navigate systems and assist customers with online platforms.
- Time Management: Efficient time management skills to prioritize and meet deadlines.
- Language Proficiency: Additional language proficiency may be beneficial, depending on the customer base.
- Actively engage in Lead response management and communication to make them sales- ready
- Co-ordinate for Digital Marketing activities like LinkedIn Posts, Cold emails etc.
- Participate in sales meetings & maintain sales tracker
- Maximize business opportunities by promoting services offered by the company to existing clients
- Identify & Onboard new reseller partners
- Plan Business Development Activities
- Co-ordinate with Vendors
- Demonstrate solution to the clients
- Achieve quarterly Sales targets
Candidates with Enterprise IT sales or have prior work experience in an IT company would be preferrable.
We are looking for teammates who are
- As 'weird' as possible - someone who is itching to change the status quo, to take risks, to build a story that everyone talks about, and to make everyone sit up and take notice
- Always keeping an eye out for 'meaningfulness' - every campaign, every strategy, every creative idea should never be superficial beyond a degree and should work towards genuinely and meaningfully connecting with audiences
'Weird + Meaningful' is our core belief, and we are craving to find people who really get it. :)
www.thesound.party
If your middle name is networking and if you day (or night) dream about sniffing out a client, sashaying into their cubicle-riddled life and stunning them with your personality, say Hi to us. In short, if you can break that ice, come break bread with us.
If you can join immediately, then we'll break premium sourdough (and not just plain bread) with you.
Working hours: Flexible
Location: Remote
Joining: Immediate
Responsibilities:
- Familiarizing yourself with all the services offered by theSound
- Procuring new clients through direct contact, social media, word-of-mouth, collaboration with team members and other avenues and channels
- Suggesting upgrades or added services that would genuinely add value to clients aka up and cross-selling
- Crafting pitches and concept notes to convert prospective clients
- Presenting the prepared pitches and concept notes to the prospective client
- Negotiating with clients to secure the most attractive prices
- Reviewing clients' feedback and implementing necessary changes
- Remaining in tune with trends and updates to ensure that our offerings remain relevant
- Follow a structured, time-bound and efficient process to coordinate and rally the team in the entire lead nurturing process
- Ensure all prospective clients develop a great perception about theSound
- Develop street-smart and innovative ways of identifying prospective clients
- Have a natural knack of breaking the ice and hyper-personalizing communication with cold prospective clients
- Follow up and nurture the prospective client in a timely and proactive manner
- Meet weekly and monthly goals of warm leads and client converts consistently
Functional requirements:
- Minimum 2-4 years of relevant work experience
- Great communication skills and a pleasant personality (as close as possible to being a ray of sunshine)
- Capable of approaching problems through a mix of the left and the right brain
- Dependable and efficient (this makes a huge difference on how clients perceive you and the company)
- Proactive and crazy about driving results (a duh statement but we're reiterating it, just in case)

The ideal candidate is a highly resourceful and innovative developer with extensive experience in the Laravel framework. We use GIT for version control and the candidate must have experience in working in a team environment using tools like Github, Gitlab, etc.
- Perform a mix of maintenance, enhancements, and new development as required.
- Work cross-functionally to convert business needs into technical specifications.
- Help with database and backend architecture.
- Create API endpoints
Required Qualifications:
- 2+ years of experience in web development and software design
- Expertise in Laravel Framework, and MySQL databases.
- Working knowledge of GIT and Github.
- Experience with creating REST-based API endpoints
About Mudrantar Solutions Private Limited
Mudrantar Solutions Pvt. Ltd. Is wholly owned subsidiary of US based startup Mudrantar Corporation. Mudrantar is a well-funded startup focused on disruptive changes in the Accounting Software for Small, Medium as well as large businesses in India. Our state-of-the-art OCR + Machine Learning technology allows customers to simply take photo and our software does the rest of the heavy lifting. Our strategy for Small and Medium businesses is realized through freely available mobile app. We also work for automation of Accounts Payable for large corporations through our channel partners in India.
Full Stack JavaScript Developer Position
We are looking for an expert Full Stack JavaScript developer who is highly skilled with Vue.js. Your primary focus will be developing user-facing web applications and components. You’ll implement them with the Vue.js framework, following generally accepted practices and workflows. You will ensure that you produce robust, secure, modular, and maintainable code. You will coordinate with other team members, including back-end developers and UX/UI designers. Your commitment to team collaboration, perfect communication, and a quality product is crucial.
Position
- Full time employment
Key Responsibilities
- Front end UI/UX technologies such as tailwinds, vuex router and similar
- Developing user-facing applications using NodeJS (HapiJS, ExpressJS ), Vue.js
- Building modular and reusable components and libraries
- Optimizing your application for performance
- Implementing automated testing integrated into development and maintenance workflows
- Staying up to date with all recent developments in the JavaScript
- Keeping an eye on security updates and issues reported and all project dependencies
- Proposing any upgrades and updates necessary for keeping up with modern security and development best practices
Skills
- Highly proficient with the JavaScript language and its modern ES6+ syntax and features
- Highly proficient with backend frameworks like HapiJS, ExpressJS
- Highly proficient with Vue.js framework and its core principles such as components, reactivity, and the virtual DOM
- Familiarity with the Vue.js ecosystem, including Vue CLI, Vuex, Vue Router, and NuxtJS
- Good understanding of HTML5 and CSS3
- Understanding of server-side rendering and its benefits and use cases
- Knowledge of functional programming and object-oriented programming paradigms
- Ability to write efficient, secure, well-documented, and clean JavaScript code
- Familiarity with automated JavaScript testing, specifically testing frameworks such as Jest or Mocha
- Proficiency with modern development tools, like BitBucket, Babel, Webpack, and Git
- Working knowledge of one or more of the following: NodeJS, Angular, ReactJS
- Experience with both consuming and designing RESTful APIs
- Relevant technical certifications a plus.
Qualifications
- Bachelor's Degree and/or equivalent Computer Science course
- 2-4 years programming experience
- Demonstrable track record of projects, applications
- Strong written and verbal communication skills

