
About the Role
Kim.cc is building the AI-powered BPO of the future. As a Prompt Engineer, you will design,
refine, and optimize prompt systems that power our LLM-driven features—across agent
assistance, QA automation, ticket summarization, customer insights, routing, and voice/chat
workflows.
You will work at the intersection of language, product logic, and AI behaviour, shaping
how our AI systems reason, respond, and perform in real-world customer support
environments.
Key Responsibilities
Prompt Design & Optimization
● Craft high-quality prompts, instructions, workflows, and agent behaviours for
LLM-based features.
● Build, iterate, and optimize prompts for reliability, accuracy, tone, safety, and cost.
● Develop evaluation frameworks to test performance across edge cases, failure
modes, and regressions to ensure robustness.
LLM System Development
● Work closely with AI engineers to integrate prompts into chains, RAG systems, or
hybrid models.
● Create prompt-based pipelines for tasks like:
○ Chat/voice summarization
○ Classification & tagging
○ QA automation
○ Disposition prediction
○ Agent-assist suggestions
○ Multi-step reasoning & workflows
Data & Evaluation
● Analyze call/chat transcripts to identify patterns and refine prompt logic.
● Run A/B tests, prompt benchmarks, and track quality metrics (accuracy,
hallucinations, latency).
● Document prompt changes, rationale, and performance deltas.
Cross-functional Collaboration
● Partner with product, ops, and engineering teams to understand workflows and
problem statements.
● Translate business requirements into robust prompt systems.
● Build internal frameworks, libraries, and best practices for prompt engineering.
What You Should Bring
● Strong command over language, reasoning, and structured communication.
● Experience working with LLMs, prompt engineering, or NLP-based products.
● Familiarity with OpenAI APIs, Anthropic, HuggingFace, LangChain, or similar
ecosystems.
● Analytical mindset with the ability to test, measure, and improve AI outputs.
● Ability to think through real-world workflows and edge cases.
● Comfort working in a fast-paced startup environment.
Nice to Have
● Experience with Python for prototyping or evaluation automation.
● Understanding of customer support workflows or BPO operations.
● Exposure to RAG, embeddings, or LLM fine-tuning.
● Prior work in conversational AI, chatbots, or dialogue design.

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mail updated resume with salary details-
email: etalenthire[at]gmail[dot]com
satish: 88 5 1 O 1 816 2
About the Role
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Nice-to-Have:
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🚀 Join Altruist Technologies Pvt. Ltd.
Role: Tele Sales – Customer Care Executive (Inbound + Cross-Selling)
📍 Location: Sector 127, Noida | 🕘 Shift: Day Shift
📌 Work Type: On-Site | 💼 Employment: Full-Time
👥 Openings: 600 | ⏳ Notice Period: Immediate
✨ About the Role
We’re hiring enthusiastic individuals to be part of the Axis BPO Process at Altruist Technologies. If you’re passionate about customer service and have a knack for communication and cross-selling, this is your chance to kick-start a rewarding career.
🔹 Key Responsibilities
- Handle inbound calls and resolve customer queries
- Promote and cross-sell relevant products/services
- Maintain accurate call records & reports
- Adhere to company processes and quality standards
🔹 Eligibility
- Education: Graduation (10+2+3)
- Age: 18–30 years
- Experience: 0–3 years (Freshers welcome!)
- Languages: Fluent in English & Hindi
- Skills: Excel, Communication, Calling
💡 Why Join Us?
✅ Growth-focused environment
✅ Skill development & career opportunities
✅ Energetic, modern workplace in Noida
- 1-5 years of experience in a full stack software development role.
- Experience in technologies - PHP, Bootstrap, Vuejs and MySQL.
- Knowledge of Cloud services (GCP/AWS), MongoDB and Nodejs is a plus.
- Experience of working in an Agile environment
- Ability to design for scale and performance
- Ability to do peer code reviews
- Solid problem-solving skills
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As Azure Lead Data Engineer, you will have to take over the key activities of designing, coding, and implementing data solutions in the platform. With a focus on leveraging DBT for data transformation and modelling, as well as expertise in MDM tools, you will play a pivotal role in architecting scalable and performant data pipelines and warehouses. You will collaborate closely with cross-functional teams to understand business requirements, architect data solutions, and ensure successful project delivery. You will be leading a team of skilled engineers who will collectively deliver scalable, highly dependable data solutions that can cater to the customers.
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- Lead the design, development, and implementation of data solutions on the Microsoft Azure platform.
- Architect data pipelines, data warehouses, and data lakes using Azure services such as Azure Data Factory, Azure Databricks, Azure Synapse Analytics, and Azure Blob Storage.
- Design and implement ETL processes to extract, transform, and load data from various sources into Azure data platforms, utilizing DBT for data transformation.
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- Mentor and coach junior team members, providing guidance on best practices, technical expertise, and professional development.
- Collaborate with stakeholders to understand business requirements and translate them into technical solutions.
- Stay abreast of emerging technologies and industry trends in data engineering and cloud computing.
Qualifications:
- BE Computer Science or a related field.
- ~10 years of experience in data engineering, designing, and implementing data solutions on the Microsoft Azure platform.
- Deep understanding of Azure services such as Azure Data Factory, Azure Databricks, Azure Synapse Analytics, and Azure Blob Storage.
- Proficiency in DBT (Data Build Tool) for data transformation and modelling.
- Experience working with any Master Data Management (MDM) tools.
- Experience with data governance and metadata management tools such as Azure Purview or similar.
- Proficiency in programming languages such as Python, Scala, or Java.
- Experience with big data technologies such as Hadoop, Spark, and Kafka.
- Strong leadership skills with the ability to lead and mentor a team of engineers.
Required Skills
Excellent PHP skills
Good knowledge of relational databases with emphasis on MySQL
Good understanding of JavaScript including AJAX (using jQuery 2.x/1.x) and experience developing client-side JavaScript MVC applications (Backbone.js / AngularJS) is a plus.
- Bachelor/Master's in computer science or relevant fields
- 10+ years of Relevant Experience
- Strong sense of ownership
- Excellent Java and object-oriented development skills
- Experience in building and scaling microservices
- Strong Knowledge in RDBMS & NoSQL databases
- Strong problem-solving skills, technical troubleshooting and diagnosing
- Expected to be a role model for young engineers, have a strong sense of code quality, and enforce code quality within the team
- Excellent understanding of Debugging performance and optimization techniques
- Experience in Java, Mongo, MySQL, AWS technologies, ELK stack, Spring boot, Kafka
- Experience in developing any large scale Experience in cloud technologies
- Demonstrated ability to deliver in a fast-paced environment
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- Reviewing software requirements and preparing test scenarios.
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- Preparing reports on all aspects related to the software testing carried out and reporting to the design team.
- Interacting with clients to understand product requirements.
- Participating in design reviews and providing input on requirements, product design, and potential problems.
Job Requirements:
- A bachelor's degree in computer science or related field.
- Up-to-date knowledge of software test design and testing methodologies.
- Working knowledge of test techniques and compatibility with various software programs.
- Working knowledge of programming.
- Excellent communication and critical thinking skills.
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Minimum Graduate, Design Course diploma or degree preferred
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