Prompt Engineer at KimCC Services Pvt Ltd · Bengaluru (Bangalore) · 2 - 3 years · ₹10L - ₹15L / yr · Raised funding · Posted 22 Jan 2026
About the Role
Kim.cc is building the AI-powered BPO of the future. As a Prompt Engineer, you will design,
refine, and optimize prompt systems that power our LLM-driven features—across agent
assistance, QA automation, ticket summarization, customer insights, routing, and voice/chat
workflows.
You will work at the intersection of language, product logic, and AI behaviour, shaping
how our AI systems reason, respond, and perform in real-world customer support
environments.
Key Responsibilities
Prompt Design & Optimization
● Craft high-quality prompts, instructions, workflows, and agent behaviours for
LLM-based features.
● Build, iterate, and optimize prompts for reliability, accuracy, tone, safety, and cost.
● Develop evaluation frameworks to test performance across edge cases, failure
modes, and regressions to ensure robustness.
LLM System Development
● Work closely with AI engineers to integrate prompts into chains, RAG systems, or
hybrid models.
● Create prompt-based pipelines for tasks like:
○ Chat/voice summarization
○ Classification & tagging
○ QA automation
○ Disposition prediction
○ Agent-assist suggestions
○ Multi-step reasoning & workflows
Data & Evaluation
● Analyze call/chat transcripts to identify patterns and refine prompt logic.
● Run A/B tests, prompt benchmarks, and track quality metrics (accuracy,
hallucinations, latency).
● Document prompt changes, rationale, and performance deltas.
Cross-functional Collaboration
● Partner with product, ops, and engineering teams to understand workflows and
problem statements.
● Translate business requirements into robust prompt systems.
● Build internal frameworks, libraries, and best practices for prompt engineering.
What You Should Bring
● Strong command over language, reasoning, and structured communication.
● Experience working with LLMs, prompt engineering, or NLP-based products.
● Familiarity with OpenAI APIs, Anthropic, HuggingFace, LangChain, or similar
ecosystems.
● Analytical mindset with the ability to test, measure, and improve AI outputs.
● Ability to think through real-world workflows and edge cases.
● Comfort working in a fast-paced startup environment.
Nice to Have
● Experience with Python for prototyping or evaluation automation.
● Understanding of customer support workflows or BPO operations.
● Exposure to RAG, embeddings, or LLM fine-tuning.
● Prior work in conversational AI, chatbots, or dialogue design.
Shubham Vishwakarma
Full Stack Developer - Averlon
About KimCC Services Pvt Ltd
About
Company social profiles
Similar jobs (10)
Data AnalyticsMost product manager roles optimise screens.
This one optimises what happens on the ground.
We’re hiring a Product Manager to own a core product area end to end — from strategy and roadmap to execution and outcomes.
You’ll build software that improves real-world execution quality: whether a booked job gets fulfilled, starts and ends on time, meets standards, and happens at the right cost.
If you like building at the intersection of product, ops, and field reality — this is that role.
→ Own the vision, strategy, and roadmap for a core product area
→ Tie product decisions to business metrics like fulfilment, timeliness, variance, rework, and cost
→ Work closely with Supply, Demand, and City Ops to turn messy ground problems into scalable systems
→ Lead a pod of engineers and designers, make trade-offs, and ship continuously
→ Build dashboards, escalation systems, exception management, and software-driven SOPs
→ Spend time in the field with farmers, supervisors, and mukadams to make better product decisions
• 2–7 years in product with ownership of a meaningful product area
• Strong track record of taking products from problem to launch to measurable impact
• Systems thinker who can balance supply, demand, operations, and economics
• Comfortable with data, dashboards, and SQL/Sheets
• Strong stakeholder management across cross-functional teams
• High respect for on-ground reality in field-heavy environments
Bonus if you bring experience in rural India, agriculture, informal labour markets, new city launches, or 0→1 builds.
📍 Bangalore (on-site; regular field travel expected) | Reporting to CPO
Know someone who’d thrive in a role where product decisions show up in the real world, not just on a dashboard?
Tag them below or DM if this sounds like you.
#Hiring #ProductManager #ProductJobs #BangaloreJobs #OperationsTech #BuildInIndia
Position: Presales Consultant
Location: Andheri, Mumbai (May involve travel or client site placements)
Experience: 2-5 years
CTC: Up to 11 LPA
About the Role:
We’re seeking a Presales Consultant with a strong background in the insurance domain to support our sales team. You’ll play a critical role in demonstrating our solutions, managing the bid process, and collaborating with clients to understand their needs and craft tailored proposals.
Key Responsibilities:
- Support the sales team through the entire sales journey and lead qualification.
- Conduct product demos and participate in client discussions on functional and technical solutions.
- Lead proof-of-concept workshops with customers and partners.
- Design compelling business proposals, RFPs/RFIs, and cost estimations.
- Serve as a subject matter expert on the C2L BIZ suite of solutions.
What We’re Looking For:
- 2-5 years of experience in the insurance industry (Life or General Insurance).
- Ability to understand technical product specifications and work with tech teams.
- Great communication skills and proficiency in Microsoft Office.
- Male candidates only, due to field visit requirements.
- Educational Qualification: BE/MBA/MMS/PGDBA with first class throughout academics.
Why Join Us?
- Work with senior architects on transformative solutions.
- Opportunity to grow through certifications (e.g., FLMI, ALMI).
- Exposure to global insurance markets and best practices.
Ruby
Ruby on Rails (ROR)
Vue.js
HTML/CSSWhat Makes You A Great Fit:
● 3+ years of experience in a full stack development environment.
● Good understanding of data structures and algorithms.
● Experience with deployments.
● PostgreSQL or any other RDMS.
● Experience in project management, and documentation
Skills: Ruby on Rails, Vue JS, HTML, CSS
Work Mode: Work from home
Salary: Negotiable
Some of your key responsibilities would be:
1. Write simple, understandable, testable, and efficient code with a focus on solid
technical stability and performance.
2. Drive technical improvement by applying software craftsmanship in everyday work
as well as by identifying and executing larger refactoring/improvement
initiatives.
3. Contribute in the implementation of complex features and design work within the
team.
4. Being part of cross-team technical initiatives
5. Participate in and contribute to the team's Agile practices.
6. Take responsibility in maintaining high engineering standards, commitment to the
product and respect and attitude towards others.
We would love to hear about:
1. Hands-on experience with modern Ruby on Rails practices and development.
2. Experience with writing clean, maintainable and scalable code
3. Good awareness of the Ruby on Rails ecosystems and being in touch with the latest developments in this area
4. Experience in developing backend APIs/services, and micro-service architecture. APIs for mobile apps in particular is a bonus.
5. Have a clear understanding of database technologies, with previous experience with PostgreSQL being a bonus
6. A high-performance mindset to deliver good quality code and also an understanding of the product
Why Join us:
● Flexible timings
● Flexibility to work remotely
● We are looking for like-minded individuals who are passionate about code and are
enthusiastic about building great software.
● Work with founders closely
Our Values:
Ownership | Invest in Employees | Trust | Long Term | Meritocracy | Growth mindset
1. 2+ yrs of manual testing exp in web & mobile applications
2. Exp in automation of web testing / mobile testing technologies like Selenium, jasmine etc.
3. Working exp of Performance and security testing of applications
JD:
1. Review requirements, specifications and technical design documents to provide timely and meaningful feedback
2. Create detailed, comprehensive and well-structured test plans and test cases
3. Estimate, prioritize, plan and coordinate testing activities
4. Design, develop and execute automation scripts using open source tools
5. Identify, record, document thoroughly and track bugs
6. Perform thorough regression testing when bugs are resolved
7. Develop and apply testing processes for new and existing products to meet client needs
8. Liaise with internal teams (e.g. developers and product managers) to identify system requirements
9. Monitor debugging process results
10. Investigate the causes of non-conforming software and train users to implement solutions
11. Track quality assurance metrics, like defect densities and open defect counts
12. Stay up-to-date with new testing tools and test strategies
-
4+ years of experience in IT and infrastructure
-
2+ years of experience in Azure Devops
-
Experience with Azure DevOps using both as CI / CD tool and Agile framework
-
Practical experience building and maintaining automated operational infrastructure
-
Experience in building React or Angular applications, .NET is must.
-
Practical experience using version control systems with Azure Repo
-
Developed and maintained scripts using Power Shell, ARM templates/ Terraform scripts for Infrastructure as a Code.
-
Experience in Linux shell scripting (Ubuntu) is must
-
Hands on experience with release automation, configuration and debugging.
-
Should have good knowledge of branching and merging
-
Integration of tools like static code analysis tools like SonarCube and Snky or static code analyser tools is a must.
Skills
- Tally experience is must
- Account Receivable
Location - Pune
Experience - 1-3 years
Go Programming (Golang)Ruby on Rails (ROR)
Python
React.jsJob Location : Bangalore
Expereince : 3 to 9 Years
JD :
● Work break-down and orchestrating the development of components for each sprint
● Developing “Zero Defect Software” which is secured, instrumented, and resilient.
● Building Cloud-Native Application which runs on Cloud Platforms such as GCP / AWS.
● Creating design artifacts before implementation.
● Developing Test Cases before or in parallel with implementation.
● Ensuring the software developed passes static code analysis, performance, and load tests.
● Developing various kinds of components(such as UI Components, APIs, Business Components, Image Processing, etc.)
● Inventing new approaches to detecting existing fraud.
● Staying ahead of the game by predicting future fraud techniques and building solutions to prevent them.
golang, Elixir, Ruby on Rails, Python, react,
Must have
● An understanding of Product Development Methodologies
● Strong design skills in defining API Data Contracts / OOAD / Microservices / Data Models
● In-depth knowledge of either Elixir, GoLang, or Python, with a good understanding of OOPs and Concurrency concepts.
● Sound knowledge for User Interface development using modern Web Frameworks such as React.
● Experience in developing software in the Cloud such as GCP / AWS
● A passion to explore new technologies and express yourself through
technical blogs
Java
Spring BootDesign Client/Server Side componenets
Develop API's Using Json or XML formats for other applications
Development of unit tests for the developed application component
Collaborate with the Lead and other development team members on architecture, technical design, release planning and deployment
Develop scripts and components to support continuous integration and delivery pipelines.
Follow enterprise best practices in coding, design principles , secure coding practices while developing backend services and user experience
Perform Code Reviews
Design and develop Proof of Concepts
Create mockup / prototypes as needed
Provide daily, weekly updates and corresponding status reports to management
Python
DjangoResponsibilities
Writing reusable, testable, and efficient code
Design and implementation of low-latency, high-availability, and performant applications
Integration of user-facing elements developed by front-end developers with server-side logic
Implementation of security and data protection
Skills And Qualifications
Developing an end-to-end application with the latest technologies like python, Django, MySQL and using Python Libraries like Sympy, Numpy, Scipy.
Working with front-end web development technologies like HTML, CSS, Bootstrap, JavaScript, Ajax, Jquery, etc.
Analyze and customize the source code as per business requirements.
Integrate the day-to-day develop code with a version control tool (we use git and GitHub)
Co-ordinate in development, deployment activities.
Expert in Python, with knowledge of at least one Python web framework (such as Django, Flask, etc depending on your technology stack)
Familiarity with some ORM (Object Relational Mapper) libraries
Able to integrate multiple data sources and databases into one system
Understanding of the threading limitations of Python, and multi-process architecture
Good understanding of server-side templating languages (such as Jinja 2, Mako, etc depending on your technology stack)
Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
Understanding of accessibility and security compliance (depending on the specific project)
Knowledge of user authentication and authorization between multiple systems, servers, and environments
Understanding of fundamental design principles behind a scalable application
Familiarity with event-driven programming in Python
Understanding of the differences between multiple delivery platforms, such as mobile vs desktop, and optimizing output to match the specific platform
Able to create database schemas that represent and support business processes
Strong unit test and debugging skills
Proficient understanding of code versioning tools (such as Git, Mercurial or SVN)
Android DevelopmentAndroid Testing
Kotlin
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon