Prompt Engineer at KimCC Services Pvt Ltd · Bengaluru (Bangalore) · 2 - 3 years · ₹10L - ₹15L / yr · Raised funding · Posted 22 Jan 2026

About the Role
Kim.cc is building the AI-powered BPO of the future. As a Prompt Engineer, you will design,
refine, and optimize prompt systems that power our LLM-driven features—across agent
assistance, QA automation, ticket summarization, customer insights, routing, and voice/chat
workflows.
You will work at the intersection of language, product logic, and AI behaviour, shaping
how our AI systems reason, respond, and perform in real-world customer support
environments.
Key Responsibilities
Prompt Design & Optimization
● Craft high-quality prompts, instructions, workflows, and agent behaviours for
LLM-based features.
● Build, iterate, and optimize prompts for reliability, accuracy, tone, safety, and cost.
● Develop evaluation frameworks to test performance across edge cases, failure
modes, and regressions to ensure robustness.
LLM System Development
● Work closely with AI engineers to integrate prompts into chains, RAG systems, or
hybrid models.
● Create prompt-based pipelines for tasks like:
○ Chat/voice summarization
○ Classification & tagging
○ QA automation
○ Disposition prediction
○ Agent-assist suggestions
○ Multi-step reasoning & workflows
Data & Evaluation
● Analyze call/chat transcripts to identify patterns and refine prompt logic.
● Run A/B tests, prompt benchmarks, and track quality metrics (accuracy,
hallucinations, latency).
● Document prompt changes, rationale, and performance deltas.
Cross-functional Collaboration
● Partner with product, ops, and engineering teams to understand workflows and
problem statements.
● Translate business requirements into robust prompt systems.
● Build internal frameworks, libraries, and best practices for prompt engineering.
What You Should Bring
● Strong command over language, reasoning, and structured communication.
● Experience working with LLMs, prompt engineering, or NLP-based products.
● Familiarity with OpenAI APIs, Anthropic, HuggingFace, LangChain, or similar
ecosystems.
● Analytical mindset with the ability to test, measure, and improve AI outputs.
● Ability to think through real-world workflows and edge cases.
● Comfort working in a fast-paced startup environment.
Nice to Have
● Experience with Python for prototyping or evaluation automation.
● Understanding of customer support workflows or BPO operations.
● Exposure to RAG, embeddings, or LLM fine-tuning.
● Prior work in conversational AI, chatbots, or dialogue design.

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Shape the future of Generative AI by designing intelligent prompts and RAG systems for enterprise applications.
What you'll do:
- Engineer advanced prompts for GPT-4o, Claude 3.5, Llama 3
- Build Retrieval-Augmented Generation (RAG) pipelines
- Fine-tune open-source LLMs on domain-specific datasets
- Create AI agents with tool calling and memory
- A/B test prompts for accuracy, bias, and response quality
- Develop chatbots for e-commerce, healthcare, legal use cases
What we need:
- Python proficiency, basic ML concepts
- Experience with ChatGPT/Claude APIs
- Strong logical reasoning and writing skills
- Curiosity about LLMs (no PhD required!)
Outcomes:
- Published AI research papers (co-authored)
- Live chatbot deployments in portfolio
- Interview-ready for Prompt Engineer roles
About the role
We are seeking an AI Engineer to build and implement AI systems for content production at scale. You'll work at the intersection of engineering and content designing prompt pipelines, integrating generative models, and building the tooling that turns source material into finished creative output. The ideal candidate is technically strong but also has taste: someone who understands story and craft, and can tell the difference between output that's technically correct and output that's actually good.
Responsibilities
- Build and iterate on prompt pipelines and multi-agent workflow components
- Design and integrate agentic workflows orchestrate multi-step, tool-using agents that plan, call models, and hand off between stages in production
- Deploy and serve open-source models set up inference endpoints, manage GPU compute, and optimize for latency and cost
- Write evals compare outputs against references, quantify quality, and feed results back into the pipeline
- Work on data pipelines: structured extraction from messy source text, localization, similarity/dedup
- Debug and maintain pipeline stages in production
What you bring:
- (1+/3+) years of engineering experience, or a strong portfolio of shipped projects
- Solid Python fundamentals clean, working, readable code
- Hands-on experience with LLM APIs and prompt engineering (personal projects count)
- Comfort with Git, REST APIs, and working in a Linux environment
- A feel for content and narrative you can judge whether generated output is actually good, not just valid
- Curiosity and clear communication you ask good questions and don't stay stuck silently
Preferred
- Exposure to agent/orchestration frameworks (LangGraph, LangChain, CrewAI)
- Familiarity with vector databases, embeddings, or RAG (Qdrant, pgvector)
- Hands-on work with open-source generative media models Flux, LTX, Wan, or similar
- Experience deploying open-source models for inference (vLLM, ComfyUI, Replicate/Cog, Docker + GPU)
- Experience writing evals or LLM-as-judge scoring
- Node.js and Fastapi familiarity, or experience deploying on AWS
About the role
We are seeking an AI Engineer to build and implement AI systems for content production at scale. You'll work at the intersection of engineering and content designing prompt pipelines, integrating generative models, and building the tooling that turns source material into finished creative output. The ideal candidate is technically strong but also has taste: someone who understands story and craft, and can tell the difference between output that's technically correct and output that's actually good.
Responsibilities
- Build and iterate on prompt pipelines and multi-agent workflow components
- Design and integrate agentic workflows orchestrate multi-step, tool-using agents that plan, call models, and hand off between stages in production
- Deploy and serve open-source models set up inference endpoints, manage GPU compute, and optimize for latency and cost
- Write evals compare outputs against references, quantify quality, and feed results back into the pipeline
- Work on data pipelines: structured extraction from messy source text, localization, similarity/dedup
- Debug and maintain pipeline stages in production
What you bring:
- (1+/3+) years of engineering experience, or a strong portfolio of shipped projects
- Solid Python fundamentals clean, working, readable code
- Hands-on experience with LLM APIs and prompt engineering (personal projects count)
- Comfort with Git, REST APIs, and working in a Linux environment
- A feel for content and narrative you can judge whether generated output is actually good, not just valid
- Curiosity and clear communication you ask good questions and don't stay stuck silently
Preferred
- Exposure to agent/orchestration frameworks (LangGraph, LangChain, CrewAI)
- Familiarity with vector databases, embeddings, or RAG (Qdrant, pgvector)
- Hands-on work with open-source generative media models Flux, LTX, Wan, or similar
- Experience deploying open-source models for inference (vLLM, ComfyUI, Replicate/Cog, Docker + GPU)
- Experience writing evals or LLM-as-judge scoring
- Node.js and Fastapi familiarity, or experience deploying on AWS
We are hiring a Generative AI Engineer to build production LLM applications.
Responsibilities
- Build RAG pipelines with LangChain or LlamaIndex
- Design prompts and evaluate model outputs
- Manage embeddings in vector databases such as Pinecone, Weaviate or FAISS
- Deploy and monitor LLM features in production
Requirements
- 1+ years building LLM-powered applications
- Hands-on with LangChain or LlamaIndex and vector databases
- Experience with the OpenAI, Anthropic or open-source model APIs
The Role
You own AI systems end to end. From the speech-to-text models that turn audio into text, to the diarization that separates and identifies speakers, to the agentic layer that turns conversation into memory and action, to the observability and evaluation that keep all of it honest in production. This is a wide role by design. You will own model selection, serving, and production reliability. If you want to tune one model and ignore the system around it, this is not the role.
What You Will Own
• Speech-to-text. Evaluate, integrate, and optimize STT models across cloud and self-hosted. Drive accuracy and cost trade-offs with ground-truth metrics.
• Speaker diarization and identification. Push accuracy on hard, real-world, multi-speaker audio.
• Agentic AI. Build the memory and retrieval pipeline, LLM orchestration, and the agent workflows that sit on top of captured conversation.
• Model serving and infrastructure. Stand up and optimize self-hosted serving (vLLM, Triton class). Own latency, throughput, and cost per user.
Observability
An always-on wearable means models run in production every second, on messy real-world audio. You own the visibility into that.
• Instrument the full audio-to-memory pipeline: STT, diarization, retrieval, and LLM calls.
• Define and track model-quality SLOs in production: transcription drift, diarization error over time, retrieval relevance, latency, throughput, and cost per user.
• Build dashboards and alerting so model degradation is caught before users feel it.
• Trace failures across a distributed, always-on system using metrics, logs, and traces.
• Close the loop. Production signals feed back into evaluation and model selection.
Evaluation
We do not ship what we cannot measure. You own the systems that prove a model is actually better, not just newer.
• Build and own ground-truth evaluation harnesses for every model in the stack.
• Measure with real metrics: WER for transcription, DER for diarization, Recall and F1 for retrieval and speaker identification.
• Build and maintain labeled benchmark datasets that reflect real, messy, multi-speaker audio.
• Run regression and A/B evaluations on every model swap, prompt change, or pipeline update. Nothing ships on a vibe.
• Reject anecdotal proxies, single confidence scores, and cherry-picked examples as evidence of quality.
What We Are Looking For
• 3 to 5 years as an AI/ML engineer with production systems behind you. Engineering and production experience is non-negotiable.
• Depth across the modern AI stack: LLMs, speech models, vector retrieval, model serving.
• Strong software engineering. You write code that ships and survives contact with real users.
• Fluency in Python and the production ML ecosystem.
• Comfort with cloud infrastructure (GCP a plus) and containerized deployment on Kubernetes.
• A working command of observability and evaluation. You measure first and trust metrics over intuition.
• First-principles reasoning and metric discipline.
Nice to Have
• Research background or publications. A strong signal, not a substitute for production work.
• Audio and speech ML experience (STT, diarization, voice).
• Experience self-hosting and optimizing open models.
• Experience with LLM gateway and agent orchestration patterns.
• Experience building eval harnesses or production model-monitoring systems.
Requirements
Agentic work is must. Audio is good to have
. Self hosting models is a must
Experience with LLM gateway and agent orchestration is a must have
Product Engineer — Role Summary
We are looking for a Product Engineer to build user-facing products that combine AI capabilities with practical applications. You will work at the intersection of software engineering and AI, developing autonomous, agent-driven systems that solve complex educational and research problems.
Key Responsibilities:
- Product Development: Design, build, and deploy production-ready applications powered by LLMs and AI agents.
- Data Engineering: Build scalable ETL/ELT pipelines to process structured and unstructured data, including text and audio, for RAG and model fine-tuning.
- Agentic Workflows: Develop multi-step AI agents with tool calling, APIs, databases, search, reasoning, and memory.
- Rapid Prototyping: Turn ideas and research concepts into interactive, production-ready applications.
- AI Integration: Use frameworks such as LangChain, LlamaIndex, AutoGen, or custom orchestrators to integrate AI into scalable systems.
- User Experience: Transform raw AI outputs into reliable, intuitive, and responsive user experiences.
- Collaboration: Work closely with ML researchers and data engineers to integrate custom and fine-tuned models.
- Observability: Monitor agent behavior, manage edge cases, reduce hallucinations, and improve reliability in production.
The ideal candidate combines strong software engineering, AI/LLM expertise, data engineering, and product thinking, with the ability to take an AI concept from prototype to production.
About Us
Invorto is our Voice AI product, bringing intelligent voice agents to real-world customer and operational use cases. Our voice pipeline is built in Python, running an STT → LLM → TTS architecture on top of the Pipecat framework.
This is a chance to work on hard problems in voice AI — latency, accuracy, naturalness, and reliability — building zero-to-one, owning your area end-to-end, and shipping to production at scale.
Note: This is a customer-facing role, and strong communication skills are essential.
About the Role
We're looking for a Voice AI Research Engineer to join the Invorto team and help build and continuously improve the voice AI systems that power our intelligent voice agents. This role is focused on the specialized craft of voice AI — designing evaluation and automation frameworks that ensure our STT, LLM, and TTS pipeline performs reliably in real-world, production conditions.
What You'll Do
- Design and build automated testing and quality frameworks for our STT → LLM → TTS voice pipeline, built on Pipecat
- Evaluate and benchmark STT, LLM, and TTS/ASR components on accuracy, latency, naturalness, and robustness across accents, languages, and real-world audio conditions
- Work hands-on with STT, TTS, and ASR models — fine-tuning, evaluating, and improving them for production use cases
- Identify failure modes and edge cases across the pipeline (background noise, accents, interruptions, turn-taking, latency, pipeline-stage handoffs) and build systems to catch them before production
- Collaborate closely with engineering to integrate quality checks and automation into the voice agent development lifecycle within the Pipecat-based architecture
- Research and stay current with advances in voice AI, and bring in new techniques, models, and tools to improve pipeline performance
- Work directly with customers to understand real-world voice use cases and translate them into evaluation criteria and quality benchmarks
- Partner with product and engineering to define what "production-grade quality" means for voice agents and drive the team toward it
What We're Looking For
- 4–6 years of experience, with a specialization in voice AI systems and automated quality evaluation
- Hands-on experience with STT (Speech-to-Text), TTS (Text-to-Speech), and ASR (Automatic Speech Recognition) models
- Experience designing and building automated testing/evaluation frameworks for voice or speech systems
- Strong understanding of what drives voice AI quality — accuracy, latency, naturalness, and robustness to real-world variability
- Strong programming skills in Python; familiarity with Pipecat or similar voice pipeline/orchestration frameworks is a plus
- Understanding of STT → LLM → TTS pipeline architectures and the trade-offs involved at each stage
- Research mindset — comfortable exploring new models, techniques, and tools and translating them into practical improvements
- Excellent communication skills — this is a customer-facing role, and you'll regularly engage directly with customers to understand needs and validate quality expectations

Job Summary
We are looking for an experienced AI/ML Engineer to design, develop, deploy, and maintain machine learning and AI solutions that address complex business problems. The ideal candidate should have strong hands-on experience in Python, Machine Learning, Generative AI, LLMs, and AI/ML deployment, with the ability to work across the complete AI/ML lifecycle.
Key Responsibilities
- Design, develop, and deploy scalable Machine Learning and AI models for real-world business use cases.
- Build and optimize ML pipelines covering data preparation, feature engineering, model development, evaluation, and deployment.
- Develop solutions using Generative AI, Large Language Models (LLMs), NLP, and deep learning.
- Work with LLMs, prompt engineering, embeddings, vector databases, and Retrieval-Augmented Generation (RAG) architectures.
- Integrate AI/ML models with enterprise applications and APIs.
- Fine-tune and evaluate ML/LLM models based on business requirements.
- Implement MLOps practices for model versioning, deployment, monitoring, and continuous improvement.
- Collaborate with Data Scientists, Software Engineers, Architects, Product Managers, and business stakeholders.
- Conduct model performance evaluation, optimization, and troubleshooting.
- Ensure AI solutions meet requirements around security, scalability, reliability, responsible AI, and data privacy.
- Stay current with emerging AI/ML technologies, frameworks, and industry best practices.
Required Skills
- Strong programming experience in Python.
- Strong understanding of Machine Learning algorithms, statistics, and data structures.
- Hands-on experience with ML frameworks such as TensorFlow, PyTorch, Scikit-learn, or equivalent.
- Experience with Generative AI and LLMs such as OpenAI, Azure OpenAI, Claude, Gemini, or open-source models.
- Strong knowledge of Prompt Engineering, RAG, embeddings, vector databases, and AI agents.
- Experience with NLP, deep learning, or computer vision is an advantage.
- Experience developing and consuming REST APIs and microservices.
- Working knowledge of SQL and NoSQL databases.
- Experience with cloud platforms such as Azure, AWS, or GCP.
- Understanding of Docker, Kubernetes, CI/CD, and MLOps.
- Familiarity with Git and modern software development practices.
Preferred Qualifications
- Bachelor's or Master's degree in Computer Science, Artificial Intelligence, Data Science, Engineering, or a related field.
- 4 years of relevant experience in AI/ML engineering or a related field.
- Experience building and deploying production-grade AI/ML solutions.
- Enterprise application development experience.
- Experience with Azure OpenAI, AWS Bedrock, Vertex AI, or similar managed AI platforms.
- Experience with LangChain, LlamaIndex, Semantic Kernel, or comparable AI frameworks is a plus.
- Experience with AI/ML model monitoring, evaluation, and optimization.
What You Bring
- Strong problem-solving and analytical skills.
- Ability to translate business requirements into practical AI/ML solutions.
- Strong software engineering and debugging capabilities.
- Ability to work independently as well as collaboratively in a cross-functional environment.
- Good communication skills with the ability to explain complex AI concepts to technical and non-technical stakeholders.
Keywords
AI Engineer | ML Engineer | Machine Learning | Generative AI | LLM | Python | NLP | Deep Learning | RAG | Prompt Engineering | AI Agents | Azure OpenAI | AWS Bedrock | MLOps | TensorFlow | PyTorch | Scikit-learn | Vector Database | Cloud AI
Location: Gurugram
Work mode: Hybrid
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
KEY RESPONSIBILITIES:
•Build agents with persistent context & memory
•Design self-learning feedback loops
•Implement RAG pipelines for domain knowledge
•Manage conversation state & orchestration
•Integrate with LLM APIs (OpenAI, Claude, open-source)
Iterate fast — ship daily, measure weekly
MUST-HAVE SKILLS
•Python / TypeScript proficiency
•LangChain, CrewAI, AutoGen or custom frameworks
•Experience with vector DBs (Pinecone, Weaviate, Qdrant)
•Prompt engineering & evaluation pipelines
•Understanding of agent architectures (ReAct, tool-use)
Git, CI/CD, containerization basics
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
About MyOperator
MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount
Role Summary
We’re hiring a Front Deployed Engineer (FDE)—a customer-facing, field-deployed engineer who owns the end-to-end delivery of AI bots/agents.
This role is “frontline”: you’ll work directly with customers (often onsite), translate business reality into bot workflows, do prompt engineering + knowledge grounding, ship deployments, and iterate until it works reliably in production.
Think: solutions engineer + implementation engineer + prompt engineer, with a strong bias for execution.
Responsibilities-
Requirement Discovery & Stakeholder Interaction
- Join customer calls alongside Sales and Revenue teams.
- Ask targeted questions to understand business objectives, user journeys, automation expectations, and edge cases.
- Identify data sources (CRM, APIs, Excel, SharePoint, etc.) required for the solution.
- Act as the AI subject-matter expert during client discussions.
Use Case & Solution Documentation
- Convert discussions into clear, structured use case documents, including:
- Problem statement & goals.
- Current vs. proposed conversational flows.
- Chatbot conversation logic, integrations, and dependencies.
- Assumptions, limitations, and success criteria.
Customer Delivery Ownership
- Own deployment of AI bots for customer use-cases (lead qualification, support, booking, etc.). Run workshops to capture processes, FAQs, edge cases, and success metrics. Drive the go-live process: requirements through monitoring and improvement.
Prompt Engineering & Conversation Design
- Craft prompts, tool instructions, guardrails, fallbacks, and escalation policies for stable behavior. Build structured conversational flows: intents, entities, routing, handoff, and compliant responses. Create reusable prompt patterns and "prompt packs."
Testing, Debugging & Iteration
- Analyze logs to find failure modes (misclassification, hallucination, poor handling). Create test sets ("golden conversations"), run regressions, and measure improvements. Coordinate with Product/Engineering for platform needs.
Integrations & Technical Coordination
- Integrate bots with APIs/webhooks (CRM, ticketing, internal tools) to complete workflows. Troubleshoot production issues and coordinate fixes/root-cause analysis.
What Success Looks Like
- Customer bots go live quickly and show high containment + high task completion with low escalation.
- You can diagnose failures from transcripts/logs and fix them with prompt/workflow/knowledge changes.
- Customers trust you as the “AI delivery owner”—clear communication, realistic timelines, crisp execution.
Requirements (Must Have)
- 2–5 years in customer-facing delivery roles: implementation, solutions engineering, customer success engineering, or similar.
- Hands-on comfort with LLMs and prompt engineering (structured outputs, guardrails, tool use, iteration).
- Strong communication: workshops, requirement capture, crisp documentation, stakeholder management.
- Technical fluency: APIs/webhooks concepts, JSON, debugging logs, basic integration troubleshooting.
- Willingness to be front deployed (customer calls/visits as needed).
Good to Have (Nice to Have)
- Experience with chatbots/voicebots, IVR, WhatsApp automation, conversational AI platforms with at least a couple of projects.
- Understanding of metrics like containment, resolution rate, response latency, CSAT drivers.
- Prior SaaS onboarding/delivery experience in mid-market or enterprises.
Working Style & Traits We Value
- High agency: you don’t wait for perfect specs—you create clarity and ship.
- Customer empathy + engineering discipline.
- Strong bias for iteration: deploy → learn → improve.
- Calm under ambiguity (real customer environments are chaotic by default).





