About the Role
Kim.cc is building the AI-powered BPO of the future. As a Prompt Engineer, you will design,
refine, and optimize prompt systems that power our LLM-driven features—across agent
assistance, QA automation, ticket summarization, customer insights, routing, and voice/chat
workflows.
You will work at the intersection of language, product logic, and AI behaviour, shaping
how our AI systems reason, respond, and perform in real-world customer support
environments.
Key Responsibilities
Prompt Design & Optimization
● Craft high-quality prompts, instructions, workflows, and agent behaviours for
LLM-based features.
● Build, iterate, and optimize prompts for reliability, accuracy, tone, safety, and cost.
● Develop evaluation frameworks to test performance across edge cases, failure
modes, and regressions to ensure robustness.
LLM System Development
● Work closely with AI engineers to integrate prompts into chains, RAG systems, or
hybrid models.
● Create prompt-based pipelines for tasks like:
○ Chat/voice summarization
○ Classification & tagging
○ QA automation
○ Disposition prediction
○ Agent-assist suggestions
○ Multi-step reasoning & workflows
Data & Evaluation
● Analyze call/chat transcripts to identify patterns and refine prompt logic.
● Run A/B tests, prompt benchmarks, and track quality metrics (accuracy,
hallucinations, latency).
● Document prompt changes, rationale, and performance deltas.
Cross-functional Collaboration
● Partner with product, ops, and engineering teams to understand workflows and
problem statements.
● Translate business requirements into robust prompt systems.
● Build internal frameworks, libraries, and best practices for prompt engineering.
What You Should Bring
● Strong command over language, reasoning, and structured communication.
● Experience working with LLMs, prompt engineering, or NLP-based products.
● Familiarity with OpenAI APIs, Anthropic, HuggingFace, LangChain, or similar
ecosystems.
● Analytical mindset with the ability to test, measure, and improve AI outputs.
● Ability to think through real-world workflows and edge cases.
● Comfort working in a fast-paced startup environment.
Nice to Have
● Experience with Python for prototyping or evaluation automation.
● Understanding of customer support workflows or BPO operations.
● Exposure to RAG, embeddings, or LLM fine-tuning.
● Prior work in conversational AI, chatbots, or dialogue design.
Shubham Vishwakarma
Full Stack Developer - Averlon
About KimCC Services Pvt Ltd
About
Company social profiles
Similar jobs
iOS App Development
Swift
Objective CIntroduction :
iOS is one of the world’s leading mobile platforms, which makes Aertrip’s iOS app supremely important. Millions of users worldwide shall access Aertrip via the iOS app. You will have the opportunity to build one of the most amazingly designed apps in the world. The app shall be a benchmark - not just in the field of travel but for app developers worldwide across categories. So far, we've built a reasonably-sized, high-powered team and are always striving to be the best place to work we can be.
Our Tech Deck :
Architecture
Linux
Docker
HAProxy
Nagios
Munin
Backend & Servers
PHP
MySql
MongoDB
Redis
Memcached
Frontend
JavaScript
jQuery
Sass/Less
GruntJs
Bower
NPM
Repositories
Git
Collaboration
Slack
Evernote
Google Drive
Your Part :
You would be responsible for the complete development and continuous improvement of our iOS app.
Preferred Qualification & Experience :
Bachelor's Degree in Computer Science or equivalent experience/knowledge
5+ years of software engineering
3+ years of IOS platform experience, with strong background in algorithms.
Proficient with Swift, Objective-C, and Cocoa Touch
Experience with iOS frameworks such as X Code, Core Data, Core Animation, etc.
Familiarity with RESTful APIs to connect iOS applications to back-end services
Understanding of Apple’s design principles and interface guidelines
Knowledge of third party SDK integrations.
Hands-on technical experience with scalable Architecture.
Unit-test code for robustness, including edge cases, usability, and general reliability
Experience with performance and memory tuning
Familiarity with cloud message APIs and push notifications
Knowledge of other web technologies and UI/UX standards
Proficient understanding of code versioning tools such as Git
Preferred Skills & Abilities :
As a Developer:
Write clean, manageable code and maintain proper documentation
Capable of designing large applications with stabllity and performance
Continuously discover, evaluate, and implement new technologies and frameworks to maximise development efficiency
Excellent command over Data Structures and Algorithms
Familiarity with continuous integration
Strong problem solving and analytical skills
Knack for benchmarking and optimization
Passion for quality and innovation
An eye for detail
As a team player
Collaborate with cross-functional teams to define, design, and ship new features
Ability to manage and drive small teams
Ability to work independently in small teams
Estimate timelines and deliver as per schedule
Responsible and capable of meeting tight deadlines
Thrive in a variable and demanding startup environment
Collaborate with multiple disciplines like product, engineering, marketing, research and support, and enjoy working in a collaborative environment
Understand technical and business needs and fulfil them
Google AnalyticsRole Overview:
Are you passionate about reshaping the digital landscape and optimizing conversion journeys? If so, your journey begins with us at Astra! We're on the lookout for a Conversion Rate Optimization (CRO) Specialist who thrives on data-driven strategies and relentless optimization.
Join our team, armed with cutting-edge tools and technologies, as we embark on a mission to redefine success.
About us:
Astra is a cyber security SaaS company that makes otherwise chaotic pentests a breeze with its one of a kind Pentest Platform. Astra's continuous vulnerability scanner emulates hacker behavior to scan applications for 8300+ security tests. CTOs & CISOs love Astra because it helps them fix vulnerabilities in record time and move from DevOps to DevSecOps with Astra's CI/CD integrations.
Astra is loved by 650+ companies across the globe. In 2023 Astra uncovered 2 million+ vulnerabilities for its customers, saving customers $69M+ in potential losses due to security vulnerabilities.
We've been awarded by the President of France Mr. François Hollande at the La French Tech program and Prime Minister of India Shri Narendra Modi at the Global Conference on Cyber Security. Loom, MamaEarth, Muthoot Finance, Canara Robeco, ScripBox etc. are a few of Astra’s customers.
Your mission:
- Craft and implement data-driven CRO strategies, elevating website performance and boosting conversion rates.
- Collaborate with SEO & PPC teams, breathing life into underperforming blogs/landing pages for improved SERP and MQLs.
- Conduct qualitative & quantitative research, uncovering insights to enhance website metrics and MQLs.
- Team up with Content, Sales, & PMM to align messaging with customer pain points and keyword intent.
- Bring design/layout changes to life with the designer and developer, optimizing user flows.
- Execute A/B and multivariate tests, recording experiments and tracking their impact on conversion metrics.
- Collaborate with the sales team to revolutionize downstream conversions, devising creative plans for MQLs to SQLs and enhanced closed-won percentages.
Requirements for the role:
- 1-4 years of CRO experience in B2B SaaS marketing.
- Strong communication & interpersonal skills.
- A/B testing and optimization proficiency.
- Understanding of user experience and content flow.
- Readiness for remote work.
- Project management skills, mastering multitasking and meeting deadlines.
- Strong analytical & presentation skills.
- Critical thinking & problem-solving abilities.
- A relevant marketing degree or CXL certification in CRO is a plus.
Benefits of joining the Astra Squad:
- Embrace the cosy remote work lifestyle.
- Feel the startup adrenaline pumping through your veins.
- Your brilliance showcased to thousands of eager readers and users.
- Revel in our open, growth-centric ambiance; it's like a digital playground.
- Dive deep into the captivating world of cybersecurity.
- And yes, get ready for some unforgettable workcations—think Chikmagalur & Jim Corbett.
C++
Go Programming (Golang)
Ruby on Rails (ROR)
RubyWe are looking for candidates with:
- Skills: C++ experience with real-time analytics
- Experience: 5-10 years
- Domain: Manufacturing
- Requirement: 5 resources
Javascript
HTML/CSS
jQuery
AngularJS (1.x)
Android Development
Kotlin
JavaCompany Name: Petpooja (www.petpooja.com)
Designation: Sr. Software Developer (Depends on Experience)
Experience: 1 to 5 Years
Job Location: Hybrid
We are looking for an Android Developer to join our team of developers! We want a developer that possesses a passion for pushing mobile technologies to the limits.
Job responsibilities:
- Design and develop high-volume, low-latency applications, delivering high-availability and performance
- Contribute in all phases of the development lifecycle: concept, design, build, deploy, test, release to app stores and support.
- Diagnose performance issues, fix bugs (including crashes and ANRs) to increase the functionality of the application
- Write well designed, testable, efficient code
- Ensure designs are in compliance with specifications
- Prepare and produce releases of software components
- Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review
- Collaborate with team members (product managers, developers, designers) to brainstorm about new features and functionalities.
About the company
Currently we are hiring for a VC backed startup a fast growing fintech startup based in Bangalore.
It is a super app to digitize India’s 50M+ sales agents where they can get access to relevant products & services, receive training through interactive videos on “how to sell, what to sell and whom to sell”, and earn money. For businesses, we help them save a huge effort in managing and training these agents and help them increase their reach to every nook and corner of the country.
India is a trust deficit market which cannot be accessed through Internet Marketing on Facebook and Google as the majority of the customers need training, push, motivation and a primer on why and how to use a product.
To solve this problem, traditional industries like BFSI, Telecom, Automobile, Real Estate etc. use 50M+ frontline sales executives to drive distribution. We believe that not just for these traditional industries but also for emerging companies in FinTech, EdTech etc these agents will play a pivotal role in accessing trust deficit customers.
They have grown to a 100,000+ agent network across India (growing 50% MoM) & are funded by tier1 VC’s and angels in India.
Summary of Role
As a lead of the consumer products software engineering division, you will take an active role in the definition and evolution of standard practices and procedures. You will be responsible for defining and developing software for tasks associated with the developing, designing and debugging of the software applications.
Responsibilities:
- Overlook development of all consumer products in JAVA
- Lead a team of 4-5 developers
- Optimize components for maximum performance across a vast array of web-capable devices and browsers
- Focus on code maintainability and performance of application
- Provide technical advice and assists in solving programming problems
- Continuously create new and interactive features that would help to improve user experience and user engagement.
- Assist with troubleshooting of issues as needed
- Lead the design and architecture of software solutions
- Assist in developing and maintaining continuous integration pipelines
Required Skills for this Role:
- JAVA
- Spring/Spring Boot
- Hibernate
- Linux
- REST
- Kafka
- Mysql
- AWS
- ELK Stack (Elasticsearch)
- CI/CD Pipelines
- Team Leadership experience of at least 3 year
Qualifications:
- 4+ years of experience in Java based technologies
- Experience in designing databases and system architecture
- Experience in building products from scratch at well funded start-ups
- Team Lead/Team Manager experience of at least 3 years
Our client is the Health-tech initiative of India's largest business house. Started in 2015, it empowers healthcare providers and consumers in India. All healthcare monitoring services are made available through an app that will help connect doctors, hospitals, pharmacies, laboratories and consumers, enabling preventive and predictive healthcare. It helps the care-givers to track the entire patient journey from the initial appointment and maintaining their records, generating lab test reports to providing virtual consultation and home-care solutions. It is expected that this futuristic guide will strengthen doctor-patient relationship and enhance the in-clinic experience.
What you need to do:
- Taking brand ownership and devising the brand strategy, including the setting of style guides, brand guidelines, brand vision and value proposition for the short as well as the long term
- Translating brand strategy into brand plan and go-to-market strategy
- Planning and execution of communications and media actions across offline, online and social media
- Participating in product development, pricing and supporting new product launches
- Ensuring that marketing and communications efforts adhere to agreed timelines and managing expectations with various stakeholders
- Keeping up to date with market developments and analysing consumer insights as well as competitor strategies
- Guiding the advertising and promotion budget
- Conducting consumer and market research
- Measurement and reporting on success of marketing campaigns
Desired Candidate Profile
What you need to have:- MBA from Tier-1 colleges (IIMs, XLRI, SPJain, FMS etc)
- Min 7 years of marketing experience. Out of 7 years of Marketing experience, minimum 3 years in handling brand profile
- E-comm, Health Tech, Ed Tech, Fin Tech, FMCG, Telecom background preferred
- Expertise in running ATL / BTL led marketing campaigns
- A go-getter with ownership and commitment
- Strong communication and interpersonal skills
- Ability to work cross-departments to achieve results
React.jsJavaJavascript
Python
MongoDB1. Strong knowledge in Front end scripting like EJS, JavaScript, Jquery
2. Proficiency with fundamental front-end languages such as HTML, CSS.
3. Familiarity with JavaScript frameworks such as Angular JS, React, and Amber.
4. Proficiency with server-side languages such as Python / Ruby / Java / PHP/ .Net
5. Good Understand with database technology such as MySQL, Oracle, and MongoDB.
Vue.jsAngularJS (1.x)
Angular (2+)React.jsJavascriptResponsibilities of the role:
- Develop Web/App based solutions in PHP and PHP based frameworks (CodeIgniter/Laravel) having a Service Oriented Architecture (REST/SOAP)
- Work on integration of 3rd Party libraries as required by the product
- Unit-testing code for robustness, including edge cases, usability, and general reliability
- Ensure the quality of the end product while adhering to quality norms
- Creating Technical documentation wherever applicable
- Collaborate with cross-functional teams to define, design, and ship new features
- Take part in requirement understanding and contribute to solution of the requirement
HTML/CSS
PHP
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon