
About the Role
Kim.cc is building the AI-powered BPO of the future. As a Prompt Engineer, you will design,
refine, and optimize prompt systems that power our LLM-driven features—across agent
assistance, QA automation, ticket summarization, customer insights, routing, and voice/chat
workflows.
You will work at the intersection of language, product logic, and AI behaviour, shaping
how our AI systems reason, respond, and perform in real-world customer support
environments.
Key Responsibilities
Prompt Design & Optimization
● Craft high-quality prompts, instructions, workflows, and agent behaviours for
LLM-based features.
● Build, iterate, and optimize prompts for reliability, accuracy, tone, safety, and cost.
● Develop evaluation frameworks to test performance across edge cases, failure
modes, and regressions to ensure robustness.
LLM System Development
● Work closely with AI engineers to integrate prompts into chains, RAG systems, or
hybrid models.
● Create prompt-based pipelines for tasks like:
○ Chat/voice summarization
○ Classification & tagging
○ QA automation
○ Disposition prediction
○ Agent-assist suggestions
○ Multi-step reasoning & workflows
Data & Evaluation
● Analyze call/chat transcripts to identify patterns and refine prompt logic.
● Run A/B tests, prompt benchmarks, and track quality metrics (accuracy,
hallucinations, latency).
● Document prompt changes, rationale, and performance deltas.
Cross-functional Collaboration
● Partner with product, ops, and engineering teams to understand workflows and
problem statements.
● Translate business requirements into robust prompt systems.
● Build internal frameworks, libraries, and best practices for prompt engineering.
What You Should Bring
● Strong command over language, reasoning, and structured communication.
● Experience working with LLMs, prompt engineering, or NLP-based products.
● Familiarity with OpenAI APIs, Anthropic, HuggingFace, LangChain, or similar
ecosystems.
● Analytical mindset with the ability to test, measure, and improve AI outputs.
● Ability to think through real-world workflows and edge cases.
● Comfort working in a fast-paced startup environment.
Nice to Have
● Experience with Python for prototyping or evaluation automation.
● Understanding of customer support workflows or BPO operations.
● Exposure to RAG, embeddings, or LLM fine-tuning.
● Prior work in conversational AI, chatbots, or dialogue design.

Similar jobs (10)
Job Title: Chief Marketing Officer (CMO)
Location: Trivandrum, Kerala
Employment Type: Full-Time
Experience: Up to 7 years
Role Overview
We are looking for a strategic and results-driven chief marketing officer (CMO) with approximately 7 years of progressive experience in marketing. The candidate will be responsible for leading the company’s marketing initiatives, brand positioning, and customer acquisition strategies to drive business growth and market expansion.
Key Responsibilities
• Develop and execute comprehensive marketing strategies aligned with business objectives
• Lead brand management, positioning, and communication strategies across channels
• Drive digital marketing initiatives including SEO, SEM, social media, email marketing, and performance marketing
• Oversee market research and competitor analysis to identify trends and opportunities • Manage customer acquisition, retention, and lifecycle marketing strategies
• Plan and execute integrated marketing campaigns (online & offline)
• Monitor and optimize marketing budgets, ROI, and campaign performance metrics
• Collaborate with sales, product, and leadership teams to align marketing goals
• Build and lead a high-performing marketing team
• Manage relationships with agencies, vendors, and external partners
Required Qualifications
• MBA in Marketing / Business Administration or equivalent qualification • Minimum 7 years of relevant marketing experience, preferably in an MNC or high-growth organization
• Proven track record in developing and executing successful marketing campaigns
• Strong understanding of Indian and global market dynamics
• Experience in digital marketing tools and analytics platforms (Google Analytics, CRM tools, automation platforms)
• The BQP Certificate is mandatory. In case the individual does not hold the certificate, they are required to undergo 50 hours of prescribed training and thereafter clear the examination with a minimum of 50% marks.
Key Skills & Competencies
• Strategic Thinking & Leadership
• Brand Management & Positioning
• Digital & Performance Marketing
• Data-Driven Decision Making
• Market Research & Consumer Insights
• Budgeting & ROI Optimization
• Stakeholder & Team Management
• Excellent Communication & Presentation Skills
Regards,
Radhika Sharma
HR Manager
Estabizz fintech private limited
- Strong B2B Tech Sales profiles
- Mandatory (Experience 1): Must have a minimum 4+ YOE in B2B SaaS / Enterprise Tech sales, preferably in ERP, CAD, or Factory Automation tools.
- Mandatory (Experience 2): At least 3+ YOE selling ERP solutions or CAD Softwares.
- Mandatory (Experience 3): Proven track record in offline / field sales and experience in selling complex solutions.
- Mandatory (Tools): Proficient in CRM systems (HubSpot, Zoho, Salesforce, etc.) and lead generation tools (LinkedIn Sales Navigator, Apollo, ZoomInfo, etc.)
- Mandatory (Company): Experience in B2B SaaS Product companies or IT/Tech Services companies.
- Mandatory (Note 1) - Total experience should not be more than 7 Years.
- Mandatory (Note 2) - Overall Expected CTC should not be more than 16L
Preferred
- Preferred (Industry Fit) : Prior exposure to the Manufacturing sector (highly preferred – Garment / Textile Manufacturing).
- Preferred Companies (Competitors): Candidates from Solvei8, Zilingo, Centric Software, Gofrugal, Ginesys (or similar players in ERP/CAD/Manufacturing Saa
Key Performance Areas / Deliverables:
- Timely finalization and submission of financial accounts & statutory reports.
- Accurate cash flow management and working capital control.
- Robust internal control systems and compliance with statutory and regulatory requirements.
- Effective budgeting, forecasting and financial planning.
- Smooth audit cycles (internal & external) with minimal audit findings.
- Effective management of receivables/debtors’ ageing and payables.
- Team performance, development and retention.
Qualifications & Experience:
- Chartered Accountant (CA) — preferably with ~5+ years of relevant experience; OR non-CA with ~10+ years of experience in finance & accounting roles (experience in social or non-profit organisations will be a plus).
- Strong understanding of accounting principles, statutory compliance, tax laws and financial reporting standards.
- Proven ability in financial analysis, budgeting, forecasting, cash flow management, and financial controls.
- Leadership skills — team management, mentoring, performance management.
- Excellent analytical, problem-solving, communication, stakeholder-management, and decision-making skills.
- Ability to handle pressure, meet deadlines, and work collaboratively in a dynamic environment.
● You need to be excited about the problem that we are trying to solve
● 4+ years of experience building applications in Native Android
(JAVA/Kotlin)
● Build pixel-perfect, buttery smooth UIs across both mobile platforms.
● Strong Js fundamentals - You should be able to contribute partially to
our existing React Native development as well
● Ability to give clarity and communicate well with the team, including
Product, Backend and Dev-Ops (if and when needed)
● Ability to use profiling tools well, getting to root causes of bugs fast
● Ability to pick and work on adjacent technologies if and when
required (Eg: If the best performance monitoring solution needs a
basic firebase setup, that should not be a blocker for you to go ahead
and do so)
● Maintain code and write automated tests to ensure the product is of
the highest quality.
● Reach out to the open-source community to encourage and help
implement mission-critical software fixes
● You need to be comfortable working in a remote environment (Good
internet connection and availability on phone is needed)
● Deep understanding of android architecture
● Understanding of inter app communication
● System design thinking
Good to have:
● Experience with React Native or similar Hybrid Frameworks
● Experience in Test Driven Development
● Ability to tell Product what creates better User Experience, ability to
tell backend what API responses will help the user get a faster load
time
● Inquisitiveness to understand the system as a whole, and not only be
stuck to your domain of expertise (Eg: Asking questions like why does
this particular response take so much time as compared to others,
and brainstorming with the backend engineer on how to improve on
it)
Perks:
● Competitive Salary
● Health insurance for you and your family
● Work timings - You are the master of your time. However, with great
freedom comes great responsibility. If you have committed
something to the team, we expect that you will give it your best to
make sure that commitment is done and is done on time
● Leave policy - Take a leave whenever for whatever reason you want.
No questions asked!
● Work remotely
Responsibilities and Duties
- Should have technical knowledge of Web and Mobile App Development.
- To design, develop, manage and update attractive yet professional mobile-friendly website UI for the company and its clients.
- Powerful skills in Bootstrap, reactjs, HTML5, CSS & JavaScript are required.
- Knowledge of Bootstrap, Materialize or some other responsive front-end framework.
- To design logos, posters and banners using Photoshop and Corel draw.
- To use latest technologies for developing mobile friendly websites with faster loading speeds.
- To coordinate closely with website development team to manage all websites.
- To must have to knowledge about HTML, CSS, Photoshop, Corel Draw, Bootstrap, Java Script etc.
- Understanding of web services technologies like HTTP & REST.
- Can transform design mockups into working software.
- Worked on JSON, jQuery & AJAX.
Required Experience, Skills, and Qualifications
- JavaScript
- Web Design
- Wire framing
- UI/UX Design
- HTML5 & CSS3
- AngularJS
- Saas
- jQuery & AJAX.
The Platform Data Science team works at the intersection of data science and engineering. Domain experts develop and advance platforms, including the data platforms, machine learning platform, other platforms for Forecasting, Experimentation, Anomaly Detection, Conversational AI, Underwriting of Risk, Portfolio Management, Fraud Detection & Prevention and many more. We also are the Data Science and Analytics partners for Product and provide Behavioural Science insights across Jupiter.
About the role:
We’re looking for strong Software Engineers that can combine EMR, Redshift, Hadoop, Spark, Kafka, Elastic Search, Tensorflow, Pytorch and other technologies to build the next generation Data Platform, ML Platform, Experimentation Platform. If this sounds interesting we’d love to hear from you!
This role will involve designing and developing software products that impact many areas of our business. The individual in this role will have responsibility help define requirements, create software designs, implement code to these specifications, provide thorough unit and integration testing, and support products while deployed and used by our stakeholders.
Key Responsibilities:
Participate, Own & Influence in architecting & designing of systems
Collaborate with other engineers, data scientists, product managers
Build intelligent systems that drive decisions
Build systems that enable us to perform experiments and iterate quickly
Build platforms that enable scientists to train, deploy and monitor models at scale
Build analytical systems that drives better decision making
Required Skills:
Programming experience with at least one modern language such as Java, Scala including object-oriented design
Experience in contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems
Bachelor’s degree in Computer Science or related field
Computer Science fundamentals in object-oriented design
Computer Science fundamentals in data structures
Computer Science fundamentals in algorithm design, problem solving, and complexity analysis
Experience in databases, analytics, big data systems or business intelligence products:
Data lake, data warehouse, ETL, ML platform
Big data tech like: Hadoop, Apache Spark
What is expected from you:
● Strong Corporate Training selling skills including excellent relationship-building, networking, and time-management skills
● Excellent in Business communications and email etiquette
● Exposure to LinkedIn and other portals
● Ability to generate B2B leads
● Experience in Lead Research and Prospecting
● Experience in cold calling, email campaigns, and using social media to generate leads.
● Data Maintenance and organization skills
● MBA qualification or Experience in Business development is preferred ● Any exposure to IT Training & Talent Acquisition will be an added advantage
● Previous sales experience in a B2B environment.
What will you be doing?
● Conduct Market Research on the company and understand the need of the training needs
● Acquire new clients through networking, direct contact, or marketing campaigns
● Sending 40 to 50 emails customizing to each client
● Good at researching the email id, and contact number of the concerned person
● Close sales and achieve quarterly quotas.
● Build and nurture client relationships via various channels
● Coordinating with multiple internal stakeholders on daily basis
● Develop and implement marketing plans designed to maintain and increase existing business and capture new opportunities
👋🏼We're Nagarro.
We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (19000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in.
REQUIREMENTS:
- Must Have: Salesforce Workflow
- Should have strong technical background with Java (Strong), Microservices architecture (MSA) (Strong), DevOps, AWS, Java, Cloud, Micro Services, DevOps
- Sound knowledge of project management, agile and software development practices
- Ability to communicate effectively in both technical and non-technical terms
- Well versed with PM tools essentially MS Project and MS Excel
- Experience in frontend and mobile apps
- Ability to conduct code reviews and ensure quality compliance
- Financials Management dealt with PL of various accounts
- Design and develop complex mappings, performance tuning of mappings, Process Flows
- Hands on experience on System designing, Event sourcing and message broker architecture
- Requirement gathering and analysis
- Define, understand, and analyse non-functional requirements for project
- Lead the technical team
- Should be able to compare technologies to find best fit for project requirements
- Should be able to troubleshoot complex or unusual bugs
RESPONSIBILITIES:
- Ensuring client satisfaction above all
- Showcasing a consulting mindset by acting as a solution provider rather than an order taker
- Identifying project/service stakeholders at an early stage and working with them to ensure that the deliverables are in sync with the benefits defined in the business case.
- Planning, organizing, and monitoring the project to deliver high quality business solutions.
- Defining the scope of the project/service, managing goals, risks, issues, and resources throughout the project lifecycle.
- Mentoring and managing team members, by giving constant on the job feedback, and by providing guidance
- Ensuring project quality of work meets defined governance, process standards and best practices.
- Reporting the status of all key metrics (eg: risk, scope, schedule, quality, customer satisfaction) from inception through closure
- Assisting the account management team in responding to new project requests
- Identifying opportunities in the current engagement to cross sell or up sell Nagarro’s offerings.
We are seeking a skilled PHP Developer to join our dynamic team. The successful candidate will be responsible for developing and maintaining web applications using PHP, MySQL, HTML, CSS, and JavaScript.
Responsibilities:
- Design, develop, and maintain web applications using PHP and MySQL
- Create and maintain code documentation
- Collaborate with cross-functional teams to identify and prioritize new features
- Ensure the performance, security, and scalability of the web applications
- Troubleshoot and debug issues as they arise
- Stay up-to-date with new web technologies and programming languages
- Develop and integrate APIs with third-party applications
- Participate in code reviews and provide feedback to other developers
Requirements:
- Bachelor's degree in Computer Science or a related field
- At least 3 years of experience in PHP development
- Strong knowledge of PHP, MySQL, HTML, CSS, and JavaScript
- Familiarity with MVC frameworks such as Laravel, CodeIgniter, or CakePHP
- Experience with version control systems such as Git or SVN
- Understanding of responsive design principles and mobile development
- Knowledge of RESTful API design and implementation
- Ability to work independently and in a team environment
- Excellent problem-solving and analytical skills
- Strong communication skills
If you are a passionate and talented PHP Developer looking for an exciting opportunity to work with cutting-edge technologies, please submit your application today.
Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails
Understanding customer needs and requirements
Routing qualified opportunities to the appropriate sales executives for further development and closure.
Responsibilities:
Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
Understand customer needs and requirements
Route qualified opportunities to the appropriate sales executives for further development and closure
Close sales and achieve quarterly quotas
Research accounts, identify key players and generate interest
Maintain and expand your database of prospects within your assigned territory
Team with channel partners to build pipeline and close deals
Perform effective online demos to prospects










