MindTickle Careers

Job Brief:

 

You'll be joining Mindtickle’s InfoSec and Compliance team, which is responsible for various functions related to Security, Privacy, and Compliance around Mindtickle's rapidly growing cloud platform. You'll play a crucial role in all our compliance & information security initiatives, including but not limited to those arising from regulations (e.g., GDPR, CCPA, UK DPA 2018, FINRA), audit requirements (e.g., SOC 2, HIPAA), and customer/ prospects requests (typically large enterprises).

 

As Data Privacy & Compliance Manager, you will champion the highest data privacy standards and drive forward compliance across all of Mindtickle. Crucial to this role will be an expert knowledge of international data protection laws and a proactive and pragmatic approach towards data privacy and compliance. 

 

Key Responsibilities:

• Act as the single point of contact for all privacy-related topics, including communication with customers and prospects, including RFPs, emails, or privacy calls

• Closely working with the internal legal team and external legal counsel to support the review of third parties/customer data processing addendums (DPAs), standard contractual clauses, contracts, and other data protection agreements

• Maintain the data protection terms agreed with customers in a contract management software

• Perform due diligence of new third parties and periodic risk review of existing third parties, including processes around sub-processors

• Support in other industry compliance projects such as ADA, Section 508, WCAG, FINRA, 21 CFR Part 11, etc.

• Lead the assessment of new legislation or other regulatory changes (GDPR, CCPA, UK DPA 2018, LGPD, PIPEDA, Swiss FDAP) and make recommendations as necessary to ensure that risks are mitigated as well as ongoing compliance

• To work flexibly and collaboratively across all teams in the organization while driving privacy & compliance-related projects, including sales, customer success, product, and engineering

• Own internal and external privacy audit projects, including planning, scoping, need analysis, ongoing project management, and communications with all relevant stakeholders

• Onboard privacy solutions, design, build and deploy data privacy programs on the solutions to ensure compliance with privacy requirements

• Maintain Records of Processing Activities (ROPA) and ensure Privacy By Design for new features/changes in the platform

• Undertake all other reasonable and related tasks associated with this role
  
  

Desired Qualification:

• 5-10 years of experience in data privacy and compliance, with exposure to cloud software platforms

• Extensive experience in data protection and knowledge of relevant legislation, including GDPR, Standard Contractual Clauses, Transfer Impact Assessment, CCPA, UK DPA 2018, LGPD, PIPEDA, Swiss FDAP, etc.

• Certifications such as CIPP/E, CIPP/US, CIPM, CIPT, etc., are preferred

• Specialist knowledge in a relevant area, e.g., data security and individual rights requests

• Excellent communication, interpersonal, project management, and issue resolution skills

• Excellent analytical skills, organizational skills, ingenuity, and the ability to work as part of a team

• Experience in managing privacy audits and risk management processes

• Demonstrated ability to learn quickly, take the initiative, and drive complex projects

 

We are looking for people who are have good analytical thinking, a well-defined approach, and an eye for detail.
As an QA in MindTickle you will be required to:
• The role will include working on web and mobile application.
• Be keen on finding loopholes, bugs in systems and should be able to think out of the box.
• Have good communication skills and be a good team player as well as an individual contributor.
• Own responsibility and handle ownership of assignments.
• Role will gradually grow from Manual to a full stack QA (Manual + Automation).
• Good programming skills.

Job Description We are looking for a rockstar technology evangelist for the engineering team who will be building maintaining & scaling platform at MindTickle with rightly selecting the most appropriate architectur, such that it suits the business needs, and achieves the desired results under given constraints. Strategic Responsibility: Design & Build - Designing and developing high-volume, low-latency applications for mission-critical systems and delivering high-availability and performance Collaborate - Collaborating within your product streams and team to bring best practices and leverage world class tech stack Measurable outcome - You will need to set quantifiable objectives that encapsulate quality attributes of a system. The fitness of the application is measured against set marks. DevOps - You will need to set up every essentials(Tracking/alerting) to make sure the infrastructure/software you built is working as expected Personality: Requires excellent communication skills – written, verbal, and presentation. You should be a team player. You should be positive towards problem solving, have very structural thought process to solve problems. You should be agile enough to learn new technology if needed. Qualifications: BTech / BS / BE / MTech / MS / ME in CS or equivalent from IITs or Top Tier Engineering Colleges 1-3 years of strong software(application or infrastructure) development experience and software engineering skills (Java/Scala,Node, and javascript preferred) Deep expertise and practical knowledge of operating systems, MySQL and NoSQL databases(Redis or couchbase or mongodb or ES or any graphDB) Working knowledge of amazon web services(AWS) Experience with Docker(docker.io) will be a plus Self motivated and team player

Funded by Accel Partners, MindTickle is part of the elite club of startups that are creating and leading a new product category. Recognized as top 50 innovative companies globally in 2015 by TiE, MindTickle's Saas technology helps hyper growth companies such as Cloudera, Nutanix, AppDynamics, Qualtrics and Couchbase accelerate and scale their sales engine. MindTickle does that by offering best-in-the-market "sales readiness platform" that combines the power of social, mobile, cloud, analytics and gamification. MindTickle awarded "Coolest Startup to work for" by Business Today in 2013, and recognized as the second most promising startup by Financial Express. MindTickle was recognized as a "Cool Vendor" by Gartner in 2014. This is a great time to join the MindTickle team. MindTickle's readiness platform is the only comprehensive sales readiness solution in the market that provides onboarding, The product has found a market fit and hockey stick has kicked in. A great learning experience and memorable journey is guaranteed!!

Job Description We are looking for a rockstar technology evangelist for the core engineering team. You are responsible for building maintaining & scaling Products at MindTickle with rightly selecting the most appropriate architecture for a system (or systems), such that it suits the business needs, and achieves the desired results under given constraints Credibility: You must have built, manage & scale large scale Application or infrastructure. You have ability to directly connect business problem to Technical problem Strategic Responsibility: Design & Build - Designing and developing high-volume, low-latency applications for mission-critical systems and delivering high-availability and performance Collaborate - Collaborating within your product streams and team to bring best practices and leverage world class tech stack Measurable outcome - You will need to set quantifiable objectives that encapsulate quality attributes of a system. The fitness of the application is measured against set marks. DevOps - You will need to set up every essentials(Tracking/alerting) to make sure the infrastructure/software you built is working as expected Personality: Requires excellent communication skills – written, verbal, and presentation. You should be a team player. You should be positive towards problem solving, have very structural thought process to solve problems. You should be agile enough to learn new technology if needed. Qualifications: BTech / BS / BE / MTech / MS / ME in CS or equivalent from IITs or Top Tier Engineering Colleges 3-8 years of strong software(application or infrastructure) development experience and software engineering skills (Java/Scala,Node, and javascript preferred) Deep expertise and practical knowledge of operating systems, MySQL and NoSQL databases(Redis or couchbase or mongodb or ES or any graphDB) Working knowledge of amazon web services(AWS) Experience with Docker(docker.io) will be a plus Self motivated and team player

To help MindTickle’s global customers use our products with ease by resolving queries and support requests. • Implement Product Integrations. • Managing Customer Relationships and Expectations. • Undertake small enhancements to the product (development). • Strong understanding of HTML • Comfortable with Linux environment • Strong Written & Communication skills • Ability to empathize with customers • Ability to work independently and plan tasks • Experience of interacting with US clients will be a plus. Package:

MindTickle is looking for miracle workers, aka, Instructional Designers! If you've got a flair for writing, an ability to bring content to life and an eye for detail, we want you to be a part of our Instructional Design Team. As an Instructional Designer, your prime responsibility will be to bring to life and transform our customer's linear content into engaging and interactive enablement modules on MindTickle's Sales Readiness Platform. We expect you to step into the shoes of the learners, identify the best content formats, design and develop learning modules that will enable our customer's workforce to meet their targets.

Company Description Funded by NEA and Accel Partners, MindTickle is part of the elite club of startups that are creating and leading a new product category. Recognized as top 50 innovative companies globally in 2015 by TiE, MindTickle's Saas technology helps hyper growth companies such as Cloudera, Nutanix, AppDynamics, Qualtrics and Couchbase accelerate and scale their sales engine. MindTickle does that by offering best-in-the-market "sales readiness platform" that combines the power of social, mobile, cloud, analytics and gamification. MindTickle awarded "Coolest Startup to work for" by Business Today in 2013, and recognized as the second most promising startup by Financial Express. MindTickle was recognized as a "Cool Vendor" by Gartner in 2014. Job Description - Own product documentation. Ensure that the MindTickle users as well as prospects get a clear understanding of the product and it's functionality. - Author MindTickle Knowledge base. Ensure that the articles and tutorials are easy to find, easy to use and always up-to-date with the product. - Ensure that product terminologies, UI messages and instructions are grammatically flawless, user-friendly, effective and consistent throughout. - Design and develop release documentation for product updates and feature release information. - Participate in usability studies with the product design team to ensure product terminology and UI instructions are making the product easy to use. - Co-own MindTickle Academy with marketing team which would have courses, tips and tricks on how to create great online courses.