Digit88
https://digit88.comAbout
At Digit88, our team brings together over 40 years of collective experience in product development and offshore operations, collaborating with both multinational corporations (MNCs) and startups. We take pride in our track record of numerous successes and achievements. Our expertise lies in crafting high-performing teams and delivering well-engineered products that exceed expectations.
Operating within a fast-paced and agile environment is where we thrive. Our adaptability and commitment to excellence enable us to stay ahead in an ever-evolving tech landscape. At Digit88, we are passionate about pushing boundaries, embracing innovation, and delivering outstanding results to our clients. Join us on our journey of continuous growth and impactful solutions!
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Jobs at Digit88
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Conversation Designer
The Opportunity
Digit88 is establishing a new product development team for its US based partner and helping multiple clients achieve their AI and automation goals by designing effective, innovative, and delightful conversational experiences.
Job Profile:
Digit88 is looking for an enthusiastic, self-motivated, hands-on Conversational Designer to help kickstart the offshore conversational design team for our partner. Candidates must be responsible for designing the user experience of a virtual assistant. They ensure that the virtual assistant is conversationally engaging, impactful for the end-user, and matches the voice of the brand. Experience with a fast-paced India/US product start-up or a product engineering/design company who is capable of making user-centric design, having knowledge of NLP & customer journeys is desired. Applicants must have a passion for AI, be highly motivated and organized, able to work as part of a team, and also possess the ability to work collaboratively in a dynamic environment.
Roles and Responsibilities:
- Design effective, innovative, and delightful conversational experiences using user-centric design methodologies
- Work with major enterprise brands to understand their business goals, their customer personas and intents to define an automation roadmap
- Research and analyze intents and the associated customer journeys. Evaluate when bots are appropriate and in what form
- Create bot design documents, including bot personas, example dialogs, conversation flow diagrams, error handling patterns
- Define the intent portfolio for natural language understanding and how it maps in to conversation designs ● Review customer transcripts to identify gaps in the conversation design; modify design patterns to bridge those gaps
- Write copy suitable for automated conversations in the messaging medium
- Interpret bot performance metrics to hypothesize where design changes can be made and tested to drive specific goals
- Review and give feedback on designs from peers, including mentoring colleagues who may or may not be designers
- Create and evangelize conversation design best practice standards, reusable design patterns and processes ● Should be comfortable in a client-facing role, advising customers and evangelizing non-design team members on conversation design best practices, processes, and reusable patterns.
- Demonstrate effective verbal and written communication to internal executives, C-level clients, partners, and team members
Skills Requirements:
- To be successful in this role, you should possess:
- Bachelor’s Degree with experience in design, human-computer interaction (HCI), or equivalent
- professional experience
- At least 1 year prior experience in bot strategy, conversation design, and AI optimization.
- We consider diverse backgrounds - prior UX Content Strategy, Information Architecture, or UX Writing
- experience
- Strong prioritization skills.
- Excellent mastery of verbal and written english language.
- Knowledge of Natural Language Understanding technologies and platforms such as Dialog Flow, Watson,
- LUIS, etc. and how it impacts conversation designs
- Knowledge of messaging channels such as web messaging, SMS, Whatsapp, etc. and what the advantages
- and disadvantages are of each
- Contact center and/or customer service experience a plus
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Data Science
Machine Learning (ML)About Digit88
Digit88 empowers digital transformation for innovative and high growth B2B and B2C SaaS companies as their trusted offshore software product engineering partner!
We are a lean mid-stage software company, with a team of 75+ fantastic technologists, backed by executives with deep understanding of and extensive experience in consumer and enterprise product development across large corporations and startups. We build highly efficient and effective engineering teams that solve real and complex problems for our partners.
With more than 50+ years of collective experience in areas ranging from B2B and B2C SaaS, web and mobile apps, e-commerce platforms and solutions, custom enterprise SaaS platforms and domains spread across Conversational AI, Chatbots, IoT, Health-tech, ESG/Energy Analytics, Data Engineering, the founding team thrives in a fast paced and challenging environment that allows us to showcase our best.
The Vision: To be the most trusted technology partner to innovative software product companies world-wide
The Opportunity:
As the Data Science Lead, you will own and drive the company's data initiatives, managing a team of data scientists, and ensuring the
As a Data Scientist II, you will be part of the Product Risk Operations team that owns the development of AI-powered technology that helps our clients make communities safer and more resilient. Our technology helps our customers in reducing carbon emissions, reducing infrastructure risk and avoiding fatalities, a fact that we pride ourselves in.
As a part of the Risk Operations team, you will be working on a wide range of activities related to end-to-end Machine Learning (ML) deployments, research and development of ML product features to support internal and external stakeholders. This is a great role for someone who enjoys variety and is also looking to expand their skill set in a structured fashion.
What You’ll Do
- Become a subject matter expert on products, including understanding how AI can be used in the utilities industry to enable our clients desired outcomes.
- Work closely with cross-functional teams to identify opportunities, design experiments and deploy repeatable and scalable machine learning solutions that drive business impact.
- Lead design of experiments and hypothesis tests related to machine learning product features development.
- Lead design, implementation, and deployment of machine learning models to support existing as well as new customers.
- Communicate findings and recommendations to both technical and non-technical stakeholders through clear visual presentations.
- Monitor and analyze machine learning model performance and data accuracy.
- Mentor junior staff members.
- Stay current with best practices in data science, machine learning and AI.
Who You Are
- 3-5 years of experience building and deploying machine learning models
- Master’s or PHD in statistics, mathematics, computer science or another quantitative field
- Strong problem solving skills with emphasis on product development.
- Well versed in programming languages such as R or Python with experience using libraries such as pandas, scikit-learn, tensor flow .
- Experience with SQL and relational databases for data extraction and manipulation.
- Experience using a variety of Machine Learning techniques for Predictive Modeling, Classification, Natural Language Processing (including Large Language Models), Content Recommendation Systems, Time Series Techniques
- Passionate about being up-to-date with the latest developments in Machine Learning
- Strong organizational, time management, and communication skills
- High degree of accountability
- Utility, Infrastructure or Energy related field experience is a plus
Benefits/Culture @ Digit88:
- Comprehensive Insurance (Life, Health, Accident)
- Flexible Work Model
- Accelerated learning & non-linear growth
- Flat organisation structure driven by ownership and accountability.
- Opportunity to own and be a part of some of the most innovative and promising AI/SaaS product companies in North America and around the world.
- Accomplished Global Peers - Working with some of the best engineers/professionals globally from the likes of Apple, Amazon, IBM Research, Adobe and other innovative product companies
- Ability to make a global impact with your work, leading innovations in Conversational AI, Energy/Utilities, ESG, HealthTech, IoT, PLM and more.
You will work with a founding team of serial entrepreneurs with multiple successful exits to their credit. The learning will be immense just as will the challenges.
This is the right time to join us and partner in our growth!
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Java
Spring BootDigit88 is looking for an enthusiastic, self-motivated, hands-on Java/J2EE platform engineer to join the
back-end platform engineering team for our partner. Experience with a fast-paced India/US product
start-up or a product engineering services company in a developer role, building a high-performance
real-time system is mandatory. Applicants having experience in developing and maintaining large scale
messaging platforms are preferred. Applicants must have a passion for engineering with accuracy and
efficiency, be highly motivated and organized, able to work as part of a team, and also possess the ability
to work independently with minimal supervision.
To be successful in this role, you should possess
● Bachelor's degree in Computer Science or a related field with 7-9 years hands-on experience with
Java based open source tech stack
● Expertise in Core Java, Data Structures, J2EE with proven expertise in Spring MVC, Spring boot,
Microservices architecture, Web Services (Rest) in distributed systems
● Practical experience with MySQLand/or NoSQL databases like Couchbase, DynamoDB,
Cassandra
● Practical experience with Caching frameworks Memcached/Redis, Message Queues (JMS,
RabbitMQ)
● Practical hands-on experience in JavaScript and NodeJS
● Experience in building high performance, high availability REST APIs and REST clients
● Expertise with log file analysis using one or more of ELK, Splunk, Kibana
● Prior experience with CI/CD, Container architecture - Docker/Jenkins and build scripts Maven/Ant
● Experience with Kubernetes
● Prior experience in transformation to cloud platforms is preferred
● Experience with Kafka is a definite plus
● Experience with building analytics pipeline and analytics DB is a plus
● Strong practical experience in applying design patterns, multithreading concepts to solve complex
problems, strong problem solving skills
You are someone who would easily be able to
● Study and learn the latest in AI/NLP/Chatbots domain and the messaging platform
● Work closely with the US and India engineering teams to help build the Java/Spring based backend
and REST APIs.
● Closely collaborate with the principal engineer in the India engineering team in technical excellence
and ownership of critical modules; own the development of new modules and features
● Troubleshoot live production server issues; assume leadership responsibilities in the production
issue resolution lifecycle
● Handle client coordination and be able to work as a part of a team, be able to contribute
independently and drive the team to exceptional contributions with minimal team supervision
● Perform Unit Testing and Integration testing in a Continuous Deployment scenario
● Follow Agile methodology, JIRA for work planning, issue management/tracking
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