Sr Python Developer - AI & Chat bot Integration Specialist

What is WoCo and why should you join?

WoCo is a go-to HRTech solution for new age and fast-growing businesses, built by a team of innovators, technologists, product scientists, outliers, business leaders and people's people. WoCo is truly poised to lead the People, Payroll and Productivity space with some of the best minds in the industry.

 

Location

Onsite. Gurugram.

 

What will you do every day?

We are on the lookout for dynamic individuals in the Customer Success Team who can work closely with clients helping them achieve their Digital Transformation goals.

 

What do you need to ace your role?

• Business Advisor to our clients working towards achieving their digital transformation goals and success metrics. Ability to manage client relationships and expectations
• Act as a techno-functional consultant and provide recommendations on process
• Goal-oriented and data-driven to actively track performance and drive metrics like CSAT, NPS, Adoption and Usage for clients. Analyze customer data to improve the end-user experience
• Experience with metrics like Net Revenue Retention (Upselling), Churn, Customer References & reviews. Work closely with product, sales and other cross-functional teams, (internal and external) with ease to drive these goals
• Devise engagement plans that consider customer business goals and map product capabilities to achieve these goals
• Support clients during critical HR events like Appraisal, Increments etc.
• Support clients to resolve queries or bugs, as and when required
• Gather feedback on product experience during the entire customer lifecycle via targeted surveys
• Identify prime targets for up-sell/cross-sell and engage Sales team to execute on those opportunities
• Share best practices with clients on how to achieve product success with WoCo
• Identify risks proactively, mitigate and escalate as deemed appropriate
• Passionate about Customer Experience and ability to be the customer's voice in guiding the Product Roadmap
• Excellent communication and presentation skills.
• Excellent relationship-building skills
• Be a cultural champion and energy driver

 

Requirements

• 2-4 years of experience in Customer Success in SaaS
• Exceptional communication and presentation skills, coupled with excellent listening skills
• Analytical and data-driven with ability to work with multiple stakeholders
• Demonstration of good product and consumer thinking during his/her career
• Hands-on and a quick learner. Comfortable with learning new technology
• Basic tech skills especially knowledge of python, Power BI will be a plus
• This role provides you access to PII for which you will abide to follow secure data handling practices to safeguard and protect such data.
• We don’t necessarily expect to find a candidate that has done everything listed, but you should be able to make a credible case that you’ve done most of it and are ready for the challenge of adding some new things to your resume.

Primary skills:

· Strong knowledge of .NET web framework.
· Proficient in {C# and/or VB.NET}, with a good knowledge of their ecosystems
· Strong understanding of object - oriented programming
· Skill for writing reusable libraries
· Familiar with various design and architectural patterns
· Familiarity with Microsoft SQL Server.
· Experience with web application frameworks
· Familiarity with Windows Presentation Framework
· A knack for writing clean, readable, and easily maintainable code
· Understanding of fundamental design principles for building a scalable application
· Experience creating database schemas that represent and support business processes
· Basic understanding of Common Language Runtime (CLR), its limitations, weaknesses, and workarounds
· Proficient understanding of code versioning tools {such as Git, SVN}

Responsibilities:
· Design, build and maintain efficient, reusable, and reliable code
· Integrate data storage solutions.
· Engage in SQL Version upgrade and Windows upgrade activities
· Ensure the best possible performance, quality, and responsiveness of applications
· Identify bottlenecks and bugs, and devise solutions to mitigate and address these issues
· Help maintain code quality, organization, and automatization

What does the role look like?

We are looking for a high-energy, detail-oriented, and technically-savvy Quality Assurance Engineer (QAE). Should be an excellent individual contributor capable of understanding and driving test execution with minimal help. Who can work towards understanding application performance, functionality, and features to great depth enabling them to report issues, take ownership and drive them to closure.

What will you be doing?
 Develop and execute automated tests and test plans
 Efficiently execute test cases across all functional areas of the products(API and App)
 Review product user interface for conformity to design guidelines
 Find, isolate, document, regress, and track bugs through resolution
 Interpret and report testing results, and be a vocal proponent for quality in every phase of the development process
 Work with Engineering and product to understand the overall product requirements and technical architecture and how each feature is implemented
 Ensure the highest quality product delivery with security.
 Evaluating and integrate open source and in house developed toolsets

What will you need ?
 Bachelor/Master degree in CS or related field from a reputed college
 Experience in manual testing for Application and APIs
 Experience in automation testing using available framework.
 Strong knowledge of QA methodologies, testing frameworks and tools
 Demonstrated experience in test planning, test design, test execution and reporting.
 Excellence in technical communication with peers and non-technical partners.
 Understanding & experience with software design pattern, restful APIs and microservice architecture
 Prior experience in start-ups or health-tech will be a plus

Minimum 5 years of coding experience in Swift in creating Enterprise Mobile Applications of high
performance and global at scale
Hands on experience in performance tuning, debugging, monitoring
Experience designing clean and maintainable APIs
Working experience with popular thid party libraries for networking, async image loading
Experience building complex applications and g Objective-C / C++/SWFIT with Cocoa and other
frameworks
Strong understanding of iOS application architecture and Implementation (MVC, MVVM)
Experience with multithreaded programming, reusable frameworks, UI components, iOS SDK performance
tools and optimization techniques
Knowledge on UIKit, Core Animation, Autolayout, Size Classes, SnapKit
Knowledge on Core Location, MapKit, AVFoundation, StoreKit, Extensions, AddressBook, EventKit, CAllKit,
SiriKit, Core Bluetooth
Knowledge on Spatial Reasoning
Experience in following best Coding, Security, Unit testing and Documentation standards and practices
Experience in Agile methodology.
Ensure quality of technical and application architecture and design of systems across the organization.
Effectively research and benchmark technology against other best in class technologies.
Previous experience of developing VoIP based solution, live streaming/video calling based application
DevOps understanding is a plus.
Previous experience of working in Product/Solution development or Start-ups will be added advantage
Domain Knowledge: Health care
Good Communication skill

• Hands-on experience in creating innovative campaigns to engage with the public and media.
• Exposure to marketing campaigns and media relations.
• Learning how to organize, multitask and manage time.
• Learn on the job regarding the best practices in public relations.
• Exposure to the field of public relations and its various responsibilities.

 

• Create with innovative and engaging public relations and media campaigns.
• Collaborate with other teams such as marketing and designers to create promotional content.
• Write, edit and review all media content and press releases.
• Handle any PR related issue that may arise.
• Maintain good relationships with media houses.
• Organize PR activations to promote the company’s image and serve as the spokesperson.
• Focus on marketing the company through partnerships and advertising.
• Keep up with media and audience opinions regularly.
• Study PR trends and use best practices.
• Regularly submit PR reports.

 

• Prior experience with media or public relations.
• Experience with PR campaigns and media management.
• Excellent writing, oral presentation and communication skills.
• Basic knowledge of computers and writing software (MS Office).
• A strong presence of mind and analytical skill.
• Keen attention to detail.
• Calm mind in a sometimes stressful environment.

• A Golang developer role is to build optimized, scalable, and modular software using required technologies. You are tasked with developing and coding back-end components and connecting applications to other web services.

• Research and test new technologies
• Collaborating with others to build and develop a quality
• Monitoring and Oversee company’s data
• Managing users and user roles
• Detecting, announcing, and correcting errors
• Proposing alternative solutions

• To cooperate with other stakeholder to design, develop, test, release and improve services
• Maintain development standards, practices & principles
• Build scalable and maintainable software
• Analytical approach on what and how

• At least 4 years of experience with Golang.
• Have expertise in implementing micro services (using tools and technologies for messaging, RPC, containerization, etc.)
• Experience working with SQL/NoSQL databases, ability to write complex queries and optimize them
• Understanding of containerization technologies (Docker, RKT, Kubernetes, etc.)
• Basic experience with CI/CD systems (Jenkins, TeamCity, GoCD, Concourse, etc.)
• Basic experience working with AWS/Google Cloud

UI-UX Designer

http://www.nymbldigital.com/" target="_blank">http://www.nymbldigital.com

Full-time

Nymbl Digital is a content marketing and design agency based out of Bangalore catering to clients in Mumbai and Bengaluru. We are a small, young team of 6 and within 1.6 years of operations, we have catered to 20+ clients.

On the sidelines, we are working on a product, for which we are looking to add illustrators, creative artists and designers in our team. If you know someone, please do refer them to us.

Remote

Yesterday.
(Means we're looking for someone who can possibly join us ASAP or within 1 month at max)

Monday-Friday and alternate Saturdays. Sundays Off.

• Experience: 1-3 yrs in a UI/UX, designing or a similar role
• A prior client servicing experience will earn you brownie points!
• Strong understanding of modern mobile and website design principles.
• Strong UI/UX design portfolio - with design examples of website, landing page, emails/newsletters, banners, logo designs and other digital collaterals.
• Experience with Mobile & Web Apps is an add-on.
• Knowledge of wireframe tools (e.g. Balsamiq, http://wireframe.cc/" target="_blank">Wireframe.cc and InVision)
• Software skills - Photoshop, Figma, XD, InDesign, Sketch, Illustrator, After Effects, Origami Studio, Affinity Photo, Affinity Designer.
• Proficiency in verbal and written communications.
• Experience in handling multiple clients as a point of contact across various business verticals.
• Should be able to guide, mentor & manage a team.
• Strong in communication & client relationship building.

• We don't care for your marks - we care for what you learnt there.
• Impeccable, out of the box communication & writing skills. If wit and sarcasm runs through your blood then we're looking at the right person.
• Have you created a design interface that "you" wanted without caring if the world would need it? Then you're the kind of person who's selfish yet a charming one. ;)
• Independent, Responsible & Entrepreneurial.

We believe, these are some of the most under-rated skills in the professional world. A skill that takes a person from the associate table to the executive one.

> "An executive is the one who can think independently, figures out ways to get shit done and makes quick decisions along the way."

• Empathy + Kindness + Willingness to put in the work = Nymbl’s culture fit. If your ego writes off cheques your body can't cash - then it’s better you watch Suits at home. (Only legends will understand this)
• Dekho boss - thoda pressure toh hoga. Nahi toh heera kaise banoge? (Look bud, at times you’ll be under pressure. How else will a diamond come into being?)

• Undertaking user research, market research and competitor analysis whenever required.
• Designing of UI elements such as - websites, landing pages, emails, banners, navigation menus, search boxes, tabs, widgets and other digital assets.
• Illustrate design ideas using storyboards, process flows and sitemaps.
• Strategising and conceptualising a comprehensive UI/UX design strategy for the clients.
• Testing UI elements such as CTAs, banners, page layouts, page designs, page flows, and target links for landing pages.
• Producing high-quality UX design solutions through wireframes (both low and high fidelity), visual-graphic designs, flow diagrams, storyboards, site maps, and prototypes.
• Collaborating with the project coordination team and fellow designers to ensure the creation and delivery of tailored experiences for the client.
• Providing consultation on the implementation of UX research methodologies and testing activities in order to analyze and predict user behaviour.
• Adhering to style standards of the brand, inclusive of their typography and graphic design.
• Identify and troubleshoot UX problems (e.g. responsiveness, flow, complexity).
• Conduct layout adjustments and create responsive designs based on user feedback.

1. Competitive remuneration with yearly bonuses.
2. Work from anywhere. We intend to be remote - at least for the next few months.
3. Individual health insurance.
4. Bi-weekly chit-chat sessions: This is where a team member picks one topic of their choice and speaks for about an hour on it. It can be anything but shouldn’t be related to digital marketing. Come on? We do that shit every day, it’s time we learnt something new!
5. Personal Finance: Our team consists of finance aficionados and we kinda love to blabber about it. Just in case you need some help with planning your investments, insurance or just wish to know how to manage money - we’ll help you out.
6. Courses: We know tons of free but kick-ass courses out there to help you get to the next level. In case a course is paid & you think it will add value to your learning curve, it’s on the house.

Desired Candidate Profile

 

• Minimum 3 years of hands-on development experience
• Experience with VoIP based technologies based on SIP protocol.
• Solid C, C++ experience, Python
• Experience in developing multi-threaded and client server application
• Experience in Linux/Unix environment
• Experience/Knowledge in at least three of the following technical areas is also required:
• Object oriented design and methodologies
• Experience developing cloud-based services (e.g. SaaS, PaaS)
• Knowledge and development background in web services, or web based technologies using REST.
• Experience with highly available/redundant softwer.
• Strong communication skills required.
• Strong writing skills required.
• Ability to multi-task and handle changing priorities.
• Knowledge of software development methodology, build tools and product life cycle; experience in agile development is a plus.
• Excellent team skill, can-do attitude, focus on quality.

Skill:-

• Candidate must be strong in logic and programming
• Perform all phases of software development life-cycle, including application design, programming, testing (unit and system level), internal documentation of code.
• Strong knowledge Native Android APIs
• Experience with internet technologies such as JSON, XML, HTTP, REST, AWS, MySQL
• Experience with analytics, crash reporting and other
• Core Data and integration with downstream REST APIs & services
• Familiarity with JavaScript frameworks like jQuery, AngularJS is plus
• Ability to work in a variety of client settings and in a team-oriented, collaborative environment
• Strong communication and client-facing skills with the ability to work in a consulting

Skills Required:1+ years of in-depth experience in JavaScript.UI: Good expertise in ReactJS, Redux, Mobx. Experience in React-Native is a plus.NodeJS: Strong expertise in Express, Passport. Experience in Loopback is a plus.NoSQL: Strong expertise in MongoDB and Redis. Experience in other NoSQLs like PouchDB, Cassandra is a plus.Tooling: Bundlers: Strong experience in configuring and managing Webpack with Babel plugins.TDD: Good experience in setting up and maintaining TDD frameworks like Jest, Mocha, Chai, Karma.Concepts: In-depth understanding of designing and implementing Rest API. Familiarity with OpenID/OAuth 2.0 flows, in context of integrating nodejs applications with it. Prior work with compilers, language processors, ASTs is a definite plus.