ML Ops Engineer

Position: Area Sales Executive/Manager

(Designation will be based on the candidate’s last held position. If the candidate’s previous role was Senior or Manager level, they will be offered the Manager designation; otherwise, the Executive designation will be offered.)

Compensation Details:

·      Fixed Monthly CTC up to ₹50K (Only PT and other mandatory deductions as per government norms) + Attractive Monthly Incentives & TA.

Open Locations & Coverage Areas:

·      Mumbai: Candidate must be open to covering the entire Maharashtra region as needed. The selected candidates will report to the NSM.

·      Lucknow: Candidate must be open to covering the entire UP region as needed. The selected candidates will report to the RSM.

Role Description:

We are looking for a dynamic and results-driven Area Sales Executive/Manager to join our team. The role involves promoting and selling medical devices in the assigned region. This is a full-time position with some flexibility for remote work. The selected candidate will be responsible for developing and executing sales strategies to drive revenue growth and expand market share.

Key Responsibilities:

·      Drive sales growth for microscopes within the assigned region.

·      Identify and explore new business opportunities in Pathology Labs, Diagnostic Centers, Hospitals, Medical Colleges, Universities, Agricultural Labs, FSL, and Industrial sectors.

·      Approach and promote our products to both government and private sector institutions.

·      Arrange and attend appointments with doctors, either through pre-scheduled meetings or regular outreach.

·      Provide product demonstrations, training, and technical support to customers.

·      Achieve monthly, quarterly, and yearly sales targets for volume growth and productivity.

·      Implement sales and marketing strategies as assigned by the Regional Sales Manager (RSM) or National Sales Manager (NSM).

·      Ensure daily reporting and provide feedback on customer interactions.

·      Manage area sales, collect outstanding payments, address customer complaints, and conduct visits to hospitals and doctors.

·      Analyze regional market potential, track sales performance, and maintain strong customer relationships.

·      Engage with customers daily, weekly, or monthly as required.

·      Learn product functionalities and effectively troubleshoot issues.

·      Prepare and submit weekly reports to management.

·      Complete task assigned by the reporting manager

Qualifications & Skills Required:

·      Bachelor’s or Master’s degree in any relevant field.

·      1.5 to 3 years of experience in sales or business development, preferably in medical devices, microscopes, scientific instruments, or laboratory products.

·      Strong sales acumen with high energy levels.

·      Excellent business awareness and market orientation skills.

·      Strong communication and interpersonal skills.

·      Ability to work independently and collaboratively in a team environment.

·      Strong organizational and problem-solving skills.

·      Adaptability to a fast-paced work environment.

A Chat Support Agent plays a crucial role in delivering real-time assistance and exceptional customer service through online chat platforms. The primary responsibility is to address customer inquiries, troubleshoot issues, and provide product or service information efficiently and professionally. This role requires strong communication skills, the ability to multitask, and a customer-focused mindset. Chat Support Agents must also be adept at using various software tools to manage support tickets, track interactions, and ensure prompt resolution of customer concerns, all while maintaining a positive and helpful demeanor.

Requirements

- High school diploma or equivalent; college degree preferred.

- Proven experience in a customer service role, preferably in a chat support environment.

- Excellent written communication skills, with a focus on grammar and spelling.

- Strong problem-solving abilities and attention to detail.

- Ability to multitask and manage multiple chat conversations simultaneously.

- Proficiency in using customer support software and ticketing systems.

- Basic understanding of technical troubleshooting for common issues.

- Strong interpersonal skills and ability to work effectively in a team environment.

- Flexibility to work various shifts, including nights, weekends, and holidays.

- Ability to remain calm and professional under pressure.

- Strong organizational skills and ability to prioritize tasks.

- Familiarity with company products and services, or the ability to quickly learn and adapt.

- Empathy and patience when dealing with customer inquiries and complaints.

- High level of reliability and punctuality.

- Ability to follow company policies and procedures.

- Prior experience in e-commerce or a related industry is a plus.

- Willingness to participate in ongoing training and development initiatives.

Responsabilities

- Respond to customer inquiries via chat promptly and professionally.

- Troubleshoot technical issues and provide appropriate solutions.

- Escalate complex or unresolved issues to a higher level of support.

- Guide customers through website navigation and troubleshooting steps.

- Maintain customer interaction logs and update relevant information in the system.

- Communicate product information and updates to customers.

- Assist in processing orders, cancellations, and refunds as needed.

- Collaborate with team members to improve customer support processes.

- Follow up with customers to ensure their issues have been resolved.

- Stay up to date with company products and services.

- Monitor and manage multiple chat conversations simultaneously.

- Analyze customer feedback and report recurring issues to management.

- Provide product recommendations based on customer needs and preferences.

- Adhere to company policies and procedures in resolving customer complaints.

- Participate in regular training sessions to enhance product knowledge and customer service skills.

- Identify opportunities for improving customer experience and share insights with the team.

Role Overview

We are looking for a dynamic Sales Associate with strong experience in digital sales and

platform-led brand solutions. The individual will be responsible for onboarding up to 10 new

brands each month, driving revenue growth, and building long-lasting partnerships with key

decision-makers, including CMOs and marketing leaders.

Key Responsibilities

● Drive platform and inventory sales, focusing on brand partnerships and alliances.

● Onboard new brands and manage end-to-end digital sales cycles across multiple

sectors.

● Create and deliver customized online and offline marketing solutions aligned with

client objectives.

● Identify new business opportunities and design solutions that support brand and

marketing goals.

● Engage closely with senior stakeholders (CMO-level and above) to build strategic

relationships.

● Manage and grow accounts with sizeable marketing budgets.

● Deliver impactful presentations and communicate value propositions clearly.

● Collaborate with internal teams to ensure seamless execution and client satisfaction.

Requirements

● 3–5 years of experience in Sales (Digital/Influencer/Tech/Martech preferred).

● Post-graduate degree preferred.

● Prior experience selling technology products or digital solutions to large B2B and B2C

brands.

● Strong communication, relationship-building, and presentation skills.

● Proven ability to multitask and manage multiple client conversations simultaneously.

● Proficiency in MS Office (Word, Excel, PowerPoint) and understanding of Business

Process Modelling.

● Excellent analytical, problem-solving, and interpersonal skills.

Fluent in English.

Adobe Workfront SME – Role Summary

Looking for a Subject Matter Expert in Adobe Workfront to lead solution design, client education, and technical execution across various projects. This role demands strong client interaction skills, in-depth technical proficiency in Workfront and Workfront Fusion, and the ability to translate business needs into scalable solutions.

Key Responsibilities

• Act as a recognized expert in Adobe Workfront solutions.
• Educate clients on best practices and industry standards.
• Analyze complex project challenges and recommend optimal solutions.
• Handle multiple client engagements simultaneously.
• Keep up with the latest Adobe Workfront developments.
• Maintain accurate records and proactively communicate project updates.
• Support enablement and coaching for clients and partners.
• Collaborate closely with internal and external stakeholders.

Requirements

• Strong command of Adobe Workfront and Workfront Fusion (module setup, scenario development, troubleshooting).
• Proven ability to turn business requirements into architectural and technical solutions.
• Skilled in integrations and communicating technical concepts to non-technical stakeholders.
• Excellent facilitation, communication, and presentation skills.
• Self-driven, adaptive, and solution-oriented with a collaborative mindset.
• Strong organizational and client management capabilities.

Job Description:

· Mechanical Engineer with 7+ years of relevant experience

· Strong Knowledge of injection Molding simulation (Cool+Fill+Pack+Warp) using Autodesk Moldflow.

· Strong Knowledge on selection of gate location, 2k and insert Molding Analysis.

· Working knowledge on Plastic Injection Mold design.

· Strong knowledge in plastic material selection and able to suggest alternate material.

· Experience in Good knowledge of injection Molding process.

· Experience in solving injection Molding issues (weld lines, sink marks, warpage, etc).

· Able to find optimized process parameters for Injection Molding process Engineer.

· Strong analytical skills and results interpretation skills.

· Working understanding of CAD software like SolidWorks, CATIA etc.

· Working experience in Product design

· Good exposure to manufacturing process

· Good Knowledge of DFMEA, DFM and DFA

Service Engineer

No of Opening 3

Job Location: Ahmedabad

Responsibilities for Service Engineer

·        Customer Complaint Resolution.

·        Solving the technical problems of the customers by calls, video call or remote diagnosis (team viewer).

·        Establishing programs/seminar in the areas allocated for promotion of car scanner.

·        Register the diagnosis tool and generate the ID PWs Diagnostic Tools & Equipments.

·        Responsible for Trouble shooting of various faults arising. For example trouble shooting of AUDI, BMW, MAHINDRA, MERCEDECES etc.

·        Provide technical training to our customers, engineers and co-ordinates.

·        To visit field (workshop) for new diagnosis tool update and create report of the same.

·        Preparing and submitting service and customer feedback reports (Daily report).

·        Generate revenue from aftersales.

·        Handling overall sales and aftersales equipment warranty claims.

 Qualifications for Service Engineer

·        Must be equivalent Degree or Diploma in Automobile.

·        Must be fluent in English and Hindi.

·        Additional language will be an advantage.

·        Minimum of 2 to 3 years of experience in Automobile workshop.

·        Knowledge of Excel and Power point presentation.

Salary & Perks:

·        Salary 25000 to 35000 Per month plus insurance plus incentive

·        Insurance facilities.

·        Petrol allowances.

Age for Service engineer

24 years to 30 years

About Us:

Developed in formal collaboration with the University of Cambridge in May 2000, HeyMath! is an Ed-Tech company whose mission is to Raise the Game in Maths for school systems around the world. We do this using technology to deliver engaging teaching methodologies and personalised learning paths for students. HeyMath! has been successfully adopted by CBSE schools since 2004, with positive outcomes for the entire ecosystem.

Check us out at www.heymath.com

We plan to work mainly from home in 2022 and the virtual office atmosphere is collegiate, informal and friendly, with small high-impact teams making a difference to customers.

What we are looking for:

Experience in building and re-engineering cloud based solutions on AWS.

Strong knowledge of Object Oriented Programming(OOPS) and design patterns is a must. Hands-on development on Spring MVC framework.

Experience working on Java 8 or above.

Must have very good knowledge of RDBMS such as MySQL and performance tuning of the same.

Exposure to server-side and client-side caching mechanisms. Ability to debug the applications and provide instant workable solutions.

Experience working on Elastic Search / Kafka / Kubernetes or all is a nice to have.

Responsibilities :

Build awesome web experiences using React.js
Plan and accommodate all mediums, screen sizes and device types
Build in flexibility and customization from the start
Internalize the user and promote good usability and accessibility in every experience
Be nimble and react quickly to changing business conditions
Work with product managers, content producers, QA engineers and release engineers to own your solution from development to production

Qualifications :

5+ years building web and/or mobile experiences with evidence of exceptional ability
Bachelor’s Degree in Computer Science or related field, or equivalent experience or other evidence of exceptional ability
Solid understanding of fundamental web technologies such as HTTP, REST, AJAX and JSON.
Strong proficiency in JavaScript / ES6, including DOM manipulation and the JavaScript object model
Thorough understanding of React.js and its core principles
Unit Testing with Jest/Enzyme
Experience with Redux
Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
Experience working with RESTful APIs
Experience with Nodejs, Expressjs or NextJs
Excellent mastery of web standards, cross-browser compatibility, accessibility and SEO.
Strong CSS skills w/ experience building responsive applications across a variety of browsers and devices using modern CSS3 techniques
Ability to identify tasks which require automation and automate them
Expert knowledge of maintaining and debugging live software systems
Prior experience with Symfony MVC frameworks desirable.

• Research and write industry-related content
• Create new content to assist marketing campaigns
• Promote content through multiple channels
• Update website content as needed
• Optimise content using SEO best practices

• Expertise in using content management software, social media platforms and SEO techniques
• Must have written and published blog articles and social media content
• Knowledge about personal finance and investment opportunities is a plus

• Identifying, qualifying, and securing business opportunities; coordinating business generation activities; developing customized targeted sales strategies
• Building business relationships with current and potential clients
• Understanding client needs and offering solutions and support; answering potential client questions and follow-up call questions; responding to client requests for proposals (RFPs)
• Creating informative presentations; presenting and delivering information to potential clients at client meetings, industry exhibits, trade shows, and conferences, to grow business
• Creating and maintaining a list/database of prospect clients; maintaining a database of prospective client information
• Cold calling; making multiple outbound calls to potential clients; closing sales and working with the client through the closing process
• Meeting all quotas for cold, active, inactive calls, appointments, and interviews; meeting or exceeding annual sales goals
• Maintaining a pipeline of all sales administration using appropriate CRM software
• Collaborating with management on sales goals, planning, and forecasting; maintaining short- and long-term business development plans  

• Experience with lead generation and prospect management
• Excellent verbal and written communication skills; the ability to call, connect, and interact with potential customers
• Persuasive and goal-oriented
• Possesses an energetic, outgoing, and friendly demeanor
• Able to professionally and confidently communicate with C-Level Executives
• High school degree or equivalent
• Four years of cold calling experience; previous experience in an outbound call center, inside sales experience, or related sales experience; knowledge of sales process from initiation to close
• Excellent analytical and time-management skills
• Demonstrated and proven sales results
• Ability to work independently  and achieve targets