Data Scientist - R & D

Job Overview:

We are looking for a seasoned Senior Backend Engineer (SDE III) with over 5 years of experience to lead, mentor, and grow a high-performing engineering team. The ideal candidate will have extensive hands-on experience in software development, deep technical expertise, and a proven track record of successfully leading large-scale engineering teams and projects. This role requires strategic leadership, the ability to manage complex technical challenges, and the ability to drive innovation while ensuring operational excellence.As a Backend Lead, you will collaborate with key stakeholders across the business, product management, and operations to ensure alignment with the organization’s goals and play a critical role in shaping the technology roadmap and engineering culture.

Key Responsibilities:

• Leadership and Team Development: Lead and inspire a team of engineers, fostering a culture of innovation, accountability, and continuous improvement. Manage the hiring, training, and career development of engineering staff.
• Strategic Planning: Work closely with senior leadership to develop and implement engineering strategies that support business objectives. Define technology roadmaps and ensure alignment with organizational goals.
• Technical Excellence: Guide the team in designing and implementing scalable, robust software systems. Drive the adoption of best practices in architecture, coding standards, and software testing to ensure high-quality product delivery.
• Project and Program Management: Oversee the successful delivery of engineering projects, ensuring deadlines, quality standards, and budget constraints are met. Use agile methodologies to manage the development process and resolve bottlenecks.
• Cross-functional collaboration: Collaborate with Product Management, Design, Business, and Operations teams to define project requirements and deliverables. Ensure the smooth integration of engineering efforts across the organization.
• Risk Management: Anticipate and mitigate technical risks and roadblocks. Proactively identify areas of technical debt and drive initiatives to reduce it.
• Stakeholder Communication: Act as the technical point of contact for stakeholders, providing regular updates on project progress, resource allocation, and performance metrics. Communicate complex technical concepts to non-technical stakeholders.

Required Qualifications:

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience in software engineering
• Proven track record of successfully delivering large-scale, high-impact software projects.
• Strong understanding of software architecture, design patterns, and scalable system design.
• Expertise in multiple programming languages and modern development frameworks For this role we require expertise in Python/Django and API Development
• Experience with cloud infrastructure (AWS), microservices, and distributed systems.
• Good experience with MySQL and ElasticSearch. Slight experience with other NoSQL and SQL databases.
• Experience in DevOps, CI/CD pipelines, and infrastructure automation.
•  Experience in delivering full-stack B2B/SaaS applications including mobile applications, web frontend, and a scalable backend.
• Excellent problem-solving skills, with the ability to diagnose and resolve complex technical challenges.
• Strong communication and interpersonal skills, with the ability to influence and inspire teams and stakeholders at all levels.

Looking for dynamic, proactive and inventive Business Development Managers to join our professional team. The opportunity is perfect for those who know the traits of bringing quality business for organization by converting potential sales streams into a revenue source.

Industry Type: IT Software

Experience: 3-5 yrs (With CRM, HRMS & IT Software Sales)

Location: Mumbai (localite from Mumbai will be preferred)

Job Type: Full Time

Job responsibilities includes-

• Discover new business opportunities for sales & marketing of software solutions offered by the organization.
• Develop new clients for Company’s ERP (process manufactuiring)/SFA/ SaaS based software products and services
• Understand client requirements and educate them about the suitable solution that can meet their specific requirements and Responsible for end-to-end sales cycle, right from lead generation to deal closure with BANT Approach
• Create and implement a structured plan to achieve set targets.
• Negotiate with clients to drive maximum business.
• Manage and update company database and customer relationship management systems (CRM)
• Present the product demo and elaborately describe the introduction, benefits & features of the same.
• Management of entire sales cycle.
• Depending on business requirements, BDM may be required to travel across country for developing the existing or newer opportunities.
• Actively and successfully manage the sales process: lead generation; credentials pitch; asking questions; solution pitch; negotiation; close; handover to the account management

Qualifications

• Bachelor's degree in Business Administration, Marketing, Computer Science, or related field; MBA preferred.
• Proven experience in key account management, sales, or business development within the software industry.
• Strong understanding of software products and services, including SaaS, PaaS, and enterprise solutions.
• Excellent interpersonal and communication skills, with the ability to build rapport and influence decision-makers at all levels.
• Strategic thinker with a proactive approach to problem-solving and a track record of driving results.
• Ability to work collaboratively in a cross-functional team environment and thrive in a fast-paced, dynamic organization.
• Proficiency in CRM software and other relevant tools for account management and sales tracking.

If you are a motivated and customer-focused professional with a passion for technology and a drive for sales success, we invite you to apply for this exciting opportunity. Join us in delivering innovative software solutions and driving growth for our key accounts.

Preferred

• ERP, CRM and Cloud Experience and Internet Promotions and Sales.
• Area of Expertise :- Customer Development, Public Relation, Customer Service, Lead Generation

1. Client Acquisition and Management: Identifying potential clients, reaching out to them, and establishing relationships. This often involves networking, cold calling, or using digital platforms for lead generation.
2. Sales Planning and Strategy: Developing sales strategies and setting sales targets. This could involve market research to identify sales opportunities and tailoring sales approaches to different clients.
3. Presentation and Pitching: Creating and delivering presentations or pitches to potential clients. This requires a deep understanding of the product or service being sold and the ability to communicate its value effectively.
4. Negotiation and Closing Deals: Negotiating terms with clients and closing sales deals. A sales executive needs to be adept at persuasion and handling objections while maintaining positive relationships.
5. Customer Service and Support: Providing ongoing support to existing clients, addressing their needs, and ensuring customer satisfaction. This might include after-sales services or resolving any issues that arise.
6. Market Analysis: Keeping up to date with industry trends, competitor activities, and market conditions. This information can be crucial for adapting sales strategies and identifying new opportunities.
7. Reporting and Administration: Maintaining records of sales, revenue, invoices, and client feedback. Sales executives often use Customer Relationship Management (CRM) software for this purpose.
8. Collaboration and Teamwork: Working closely with other departments, such as marketing and product development, to ensure alignment of strategies and goals.
9. Training and Development: Continuously improving their sales skills and product knowledge. This may involve attending training sessions or workshops.
10. Meeting Sales Targets: Ultimately, a sales executive is responsible for meeting or exceeding the sales targets set by their organization.

We, at GlobalShiksha, are on a mission to Make Learning Fun for the K-12 segment by delivering high-quality, affordable supplementary educational products. The GlobalShiksha team of 150+ people works out of offices in Bengaluru. We’re backed by the top investor of the world, Accel Partners. Founded in 2011 by an IIT Graduate, GlobalShiksha is among top five Ed-tech companies of India and has the trust of 1 million parents. The opportunity as the Team Leader- Tele Sales process, you will take care of the telesales team as well as work as an individual performers to deliver on the company’s revenue goals.

Responsibilities-

• As Team leader- TeleSales, you will have the responsibility of delivering on the sales strategy & revenue goals of the company.
• Train Tele Sales Representatives to deliver their best in every call that they do & adhere to Company’s promises & call flow.
• Work closely with the recruitment team to find exceptional talents for the telesales team.
• Focus on finding out the key tracking metrics for performance improvement and implementing them.
• Engage with internal stakeholders viz. Marketing, operations etc. for smooth operations and improvements.

Who Would Be a Best Fit-

• 3+ years of experience relevant experience.
• Has very strong communication and convincing skills.
• Must be target-oriented and handled 20-30 executives.
• Must be a graduate.

Working with us, you’ll enjoy competitive compensation, a generous learning budget and an opportunity to impact thousands of lives alongside a fun, dedicated and mission-driven team. To learn more about our team and culture, follow us on social media! We are an equal opportunity employer and value diversity at our company.

• Be a passionate advocate for customers and help ensure thorough and intuitive customer journeys.
• Targeting customers with better customer segmentation, hypotheses, testing with experiments, campaign analytics, communication process ,automation, and competitive benchmarking.
• Working closely with Product, Analytics, Business and Design teams
• Owning one or more key traffic channels for a category (Personal Loans,
• Home Loans, Health Insurance and Mutual Funds) and build the optimum funnel for the business.
• Conceptualize, design and execute initiatives through extensive experiments.
• Work on new product, features and scheme launches, and making the successful by targeting customers through various channels
• Analyse traffic patterns and optimize for seasonality, relevance, and selection
• Regularly develop, test and analyse new tactics that sell products across all categories and increase conversion rates, documenting the results and sharing best practices with the team
• Own projects with considerable scope and/or complexity with significant impact on customer experience

BASIC QUALIFICATIONS

• 1-3 years of experience in roles requiring high analytical skills
• Experience using data and metrics to measure impact and determine improvements
• Experience in making data-driven decisions, developing customer insights from data and creating strategies to improve conversion and sales.
• Understanding of product funnel and journeys.
• Excellent written and oral communication skills, with the ability to communicate effectively in reviews and meetings

Roles and Responsibilities-Technical support and sales of our software products.

• Identifying hardware and software solutions.
• Troubleshooting technical issues.
• Diagnosing and repairing faults.
• Resolving network issues.
• Installing and configuring hardware and software.
• Speaking to customers to quickly get to the root of their problem.
• Providing timely and accurate customer feedback.
• Talking customers through a series of actions to resolve a problem.
• Following up with clients to ensure the problem is resolved.
• Replacing or repairing the necessary parts.
• Supporting the roll-out of new applications.
• Providing support in the form of procedural documentation.
• Managing multiple cases at one time.
• Testing and evaluating new technologies.
• Conducting electrical safety checks on equipment.

Only Female

  Qualification - B.Com  (commerce graduate) with basic computer knowledge. All our product are taxation related, so, commerce background is must and its software product, so basic of computer and basic working with internet is required. 

Experience - Fresher - 1year

Location-Guwahati preferably but for experienced candidate work from home can be considered(Can be relocate in PAN India)

Mode of Interview-Telephonic and Webinar