Data Science Engineer

Job Title: Content Marketer

Location: Jayanagar, Bengaluru

About WarpDrive:

We're a Salesforce Platinum Partner that caters to large enterprises and We're a bootstrapped, motivated bunch where people have found lifelong friends. And guess what? There's no cap on the number of holidays you can take!

Who You Are:

You can strike up a conversation with anyone. You don't just ask questions—you ask the right questions to get to the heart of any matter—and come away with insights that others might miss. 

You think clearly, can structure problems, and know what separates great content from good. 

You've got a background in building the visual language of B2B brands. Familiarity with Salesforce is a big plus!

What You'll Be Doing:

• Putting on your detective hat: With over 200 teammates and dozens of customers, you'll know who to talk to and what questions to ask to get the best information. 
• Thinking strategically: Decide where to focus our content efforts for the biggest impact. You'll be marketing to CXOs and working closely with our Head of Growth.
• Shaping our voice: We know (and so do you) that IT services providers have some of the more boring branding and content. We’ll be relying on you to change that; to turn complex ideas into content
• Having fun with it: You’ll be coming up with a fun spin on everything, and then work with our amazing design team to bring your vision to life.

Why You'll Love Working with Us:

• We’re your kinda people: We’re not family. But many of us have found lifelong friends here.
• Unlimited holidays: If we’re hiring you, we trust you to get the job done. There's no cap on the number of holidays you can take!
• Ladder up fast: As the first content marketer, you’ll have the freedom to shape the strategy. The more results-driven you are, the faster you’ll grow. 
• You like transparency and honesty: We believe in open communication. You'll always know where the company is headed and how your contributions are making a difference.
• Growth opportunities: We're invested in your growth. Whether you want to deepen your expertise or broaden your skills, we'll support your professional journey every step of the way.

Ready to Join Us?

Forget the oxford comma and the cover letter—we won't read it, and we'll know you didn't read this if you send one!

Instead, show us you can think clearly. You could choose either of these prompts :

• Ask Us Thoughtful Questions: As a content marketer, what would you want to know about WarpDrive that you can't find on Google?
• Share a Creative Idea: Make a 1-min video about a content idea you have for us.
• Show Your Strategy: Outline how you'd approach making content work for WarpDrive.

We want you to have fun with this assignment. Be as creative as you'd like!

How to Apply:

Send your resume and your creative assignment. We can't wait to see what you come up with!

Looking forward to potentially welcoming you to the WarpDrive family!

Responsibilities:

• Contact potential customers via telephone to promote products or services.
• Utilize scripts to engage customers in conversation and persuade them to purchase our offerings.
• Understand customer needs and requirements to recommend the most suitable products or services.
• Provide accurate information about product features, pricing, and after-sales services.
• Keep detailed records of calls and customer interactions, including recording sales and lead information.
• Follow up with customers to ensure satisfaction, resolve any issues, and maintain strong customer relationships.
• Meet or exceed sales targets and performance goals on a weekly and monthly basis.
• Stay updated on product knowledge and industry trends to effectively communicate with customers.
• Collaborate with the sales team to identify opportunities for cross-selling or upselling products.
• Handle objections and complaints professionally and escalate issues as needed to the appropriate department.
• Maintain confidentiality of customer information and adhere to company policies and procedures.
• Participate in training sessions and meetings to improve skills and knowledge.

Requirements:

• Bachelor’s degree or equivalent work experience.
• Proven experience as a telecaller or similar sales/customer service role is preferred.
• Excellent communication and interpersonal skills.
• Ability to effectively engage customers and build rapport over the phone.
• Strong persuasive and negotiation skills.
• Good listening skills and attention to detail.
• Ability to work independently and as part of a team.
• Proficiency in using CRM software and basic computer applications.
• Flexibility to work in shifts and adapt to changing priorities.
• Positive attitude and willingness to learn and grow in a dynamic environment.

Your Roles and Responsibilities:

Business Development is a critical aspect of our platform business.

1. Actively seeking out new sales opportunities through cold calling, networking, and social media.

2. Calling 65-70 leads every day

3. Setting up meetings with potential clients (parents)

4. Generating Trial Classes - Pitch Parents to take PlanetSpark Trial Classes

5. Negotiate/close deals and handle complaints or objections

6. Follow and achieve the department’s sales goals on a monthly, quarterly, and yearly basis (3L revenue per month)

7. “Go the extra mile” to drive sales

• Make Business Trend Analysis based on past trends & current market conditions

• Working on Effective Budgeting of the Company

• Scheduling – Operational process improvisation.

• To Provide Business data Analysis & Intelligence support including to the Management.

• Identify Gaps, identify the problems, Analyse root cause and then suggest solutions which should increase the efficiency of the business process. Monthly Business transfer report.

• Ensure proper maintenance of historic data which can be made easily available for any reference & Trend Study

• Introduce / modify the business reports basis business dynamics and the requirement to develop effective reporting.

• Pricing Strategies and Rate Management

• Competition Mapping and Analysis

• Planning Events and special Initiatives to drive incremental business apart from Regular advertising.

• To keep a track on Rate Approval, Deal, Rate Contract, State centric Events & Initiatives
  
  

  TECHNICAL SKILLS

  • MS-Office 365 (Excel, Word, PowerPoint).

  • Google Doc/Google Sheet/G Suite, Google Slides.

  • Advanced Excel & Power Pivot, Power BI.

  • Data Visualization on Excel

   

• Managing organizational sales by developing a business plan that covers sales, revenue and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. 

About the team 

Commercial Lending provides a key ingredient in determining a Bank’s / FI’s profitability. The business is quite dynamic and posed with many challenges around Automation, Decisioning, Workflows and disconnected Processes to name a few. Solving these real-world problems with best of the breed technology stack, the team is quite dynamic, versatile and self-equipped with a variety of skills. The Job might be the right fit for you if:

You enjoy solving problems and create solutions

If you don’t know the answer, you will dig until you find it

You love learning about processes and ideating them

What you will be doing 

• Configure, test and implement workflows supporting configuration and business features in FIS Loan Origination System.
• Coordinate with business experts (Business Analysts, Product Owners, Product Managers) to gather functional specifications and accordingly get them designed and build in product using native workflow tool and by harvesting CMMN and BPMN
• Formulate and define system scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements.
• Build the executable processes with limited requirement to showcase business.
• Work with architects and team leads to design & implement appropriate technical solutions.
• Collaborate with testers to analyze defects, verify behavior, and resolve issues.
• Identify, re-engineer and document business processes and metrics and identify improvement opportunities where existing processes / workflows may be streamlined or improved to deliver greater effectiveness and efficiency.
• Develop, maintain and distribute business process workflows documentation to stakeholders.
• Assess and project the impact of system changes on users and internal and external clients or stakeholders.
• Be a SPOC for managing and maintenance of these Processes, Workflows while building and contributing to these within Product in an Agile manner. Attend all the relevant scrum ceremonies.
• Tailors user screens for each process activity to enable end users to interact with Application.
• Work as an independent team member, capable of applying judgment to plan and execute your tasks.
• Isolate and resolve complex configuration issues.
• Train internal employees or external clients on processes, BPMN and CMMN principles or practices. Conduct one-on-one or classroom training depending upon the size or desire of the audience.

What you bring: 

Skills

• Good database skills with excellent query writing skills.
• Deep Understanding of case life cycle management, business process management (BPM).
• Exposure to form design including Java, HTML, CCS, XML, JSON and Angular.
• Knowledge of APIs (REST & SOAP).
• Excellent analytical, decision-making, problem-solving, and time management skills.
• First-rate verbal and written communication skills to technical and non-technical audiences of various levels in the organization (e.g. executive, management, individual contributors).
• Ability to meet deadlines and communicate status appropriately and timely.
• Ability to travel.
• Desirable to have exposure towards to prominent workflow tools like

Qualifications

• Degree or equivalent

Competencies

• Fluent in English
• Excellent communicator – ability to discuss technical and commercial solutions to internal and external parties and adapt depending on the technical or business focus of the discussion

• Able to create clear technical specifications from business requirements

• Organized approach – manage and adapt priorities according to client and internal requirements

• Excellent co-ordination and management skills
• Enthusiastic, highly motivated and detailed oriented with "can do" attitude

• Innovative Contributor – able to identify & suggest & drive improvements with team (locally & globally)
• Must be able to perform under pressure
• Willing to work in Flexible schedule, as the role is part of a global team

What we offer you 

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A broad range of professional education and personal development possibilities – FIS is your final career step!
• A competitive salary and benefits
• A variety of career development tools, resources and opportunities

With a 50-year history rooted in the financial services industry, FIS™ is the world's largest global provider dedicated to financial technology solutions.  We champion clients from banking to capital markets, retail to corporate and everything touched by financial services. Headquartered in Jacksonville, Florida, our 53,000 worldwide employees help serve more than 20,000 clients in over 130 countries. Our technology powers billions of transactions annually that move over $9 trillion around the globe.  FIS is a Fortune 500 company and is a member of Standard & Poor’s 500® Index.

• Experience working with HTML5, CSS3 in user interface design.
• Understanding of web technologies including one or more of the following:, Javascript (React, Angular, Node, D3, etc.)
• Expert knowledge on CSS preprocessors like Sass and LESS
•  Experience on  RESTful API.
• Strong typography, layout and visual design skills.

• Good exposure to databases, SQL queries
• Good analysis skills in order to troubleshoot and resolve the problems.
• Creative to suggest ways to simplify the UI workflows