KimCC Services Pvt Ltd
https://kim.ccAbout
Company social profiles
Jobs at KimCC Services Pvt Ltd
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
About the Role
Kim.cc is building the AI-powered BPO of the future. As a Prompt Engineer, you will design,
refine, and optimize prompt systems that power our LLM-driven features—across agent
assistance, QA automation, ticket summarization, customer insights, routing, and voice/chat
workflows.
You will work at the intersection of language, product logic, and AI behaviour, shaping
how our AI systems reason, respond, and perform in real-world customer support
environments.
Key Responsibilities
Prompt Design & Optimization
● Craft high-quality prompts, instructions, workflows, and agent behaviours for
LLM-based features.
● Build, iterate, and optimize prompts for reliability, accuracy, tone, safety, and cost.
● Develop evaluation frameworks to test performance across edge cases, failure
modes, and regressions to ensure robustness.
LLM System Development
● Work closely with AI engineers to integrate prompts into chains, RAG systems, or
hybrid models.
● Create prompt-based pipelines for tasks like:
○ Chat/voice summarization
○ Classification & tagging
○ QA automation
○ Disposition prediction
○ Agent-assist suggestions
○ Multi-step reasoning & workflows
Data & Evaluation
● Analyze call/chat transcripts to identify patterns and refine prompt logic.
● Run A/B tests, prompt benchmarks, and track quality metrics (accuracy,
hallucinations, latency).
● Document prompt changes, rationale, and performance deltas.
Cross-functional Collaboration
● Partner with product, ops, and engineering teams to understand workflows and
problem statements.
● Translate business requirements into robust prompt systems.
● Build internal frameworks, libraries, and best practices for prompt engineering.
What You Should Bring
● Strong command over language, reasoning, and structured communication.
● Experience working with LLMs, prompt engineering, or NLP-based products.
● Familiarity with OpenAI APIs, Anthropic, HuggingFace, LangChain, or similar
ecosystems.
● Analytical mindset with the ability to test, measure, and improve AI outputs.
● Ability to think through real-world workflows and edge cases.
● Comfort working in a fast-paced startup environment.
Nice to Have
● Experience with Python for prototyping or evaluation automation.
● Understanding of customer support workflows or BPO operations.
● Exposure to RAG, embeddings, or LLM fine-tuning.
● Prior work in conversational AI, chatbots, or dialogue design.
Similar companies
About the company
StampMyVisa is a B2B Visa Processing Travel-Tech Platform. Since 2017, we've been on a mission to build a hassle free Visa processing experience for Travel businesses.
Our journey? We've processed over 5,00,000+ Visas worldwide for 4k+ Travel Agencies, Online Travel companies, MICE Companies & Corporations.
Here’s a bit about our team: We are a vibrant mix of talents from different walks of life. Our team members come from diverse backgrounds. Our founders bring a unique blend of core Travel experience and the hustle culture of a high-growth startup. https://www.linkedin.com/in/rahulborude/ & https://www.linkedin.com/in/pravin-wadekar-a8201691/
On recent developments - StampMyVisa has acquired Teleport, a new-age travel tech startup having presence in South India and backed by top Indian startup founders including Kunal Shah (CRED), Vidit Aatrey (Meesho), and Phanindra Sama (RedBus).
This strategic acquisition marks a significant milestone in SMV’s mission to simplify and scale visa services across India and Southeast Asia, combining Teleport’s digital-first, young travelers focussed product DNA with StampMyVisa’s operational strength and B2B depth.
Jobs
6
About the company
Timble technology is the fastest growing IT company dealing in Artificial Intelligence, Speech Recognition, Facial Recognition, Cyber Security, Bespoke Solutions in Delhi. Timble technology is achieving success and getting more and more reputation in the field of IT
Jobs
17
About the company
Welcome to Neogencode Technologies, an IT services and consulting firm that provides innovative solutions to help businesses achieve their goals. Our team of experienced professionals is committed to providing tailored services to meet the specific needs of each client. Our comprehensive range of services includes software development, web design and development, mobile app development, cloud computing, cybersecurity, digital marketing, and skilled resource acquisition. We specialize in helping our clients find the right skilled resources to meet their unique business needs. At Neogencode Technologies, we prioritize communication and collaboration with our clients, striving to understand their unique challenges and provide customized solutions that exceed their expectations. We value long-term partnerships with our clients and are committed to delivering exceptional service at every stage of the engagement. Whether you are a small business looking to improve your processes or a large enterprise seeking to stay ahead of the competition, Neogencode Technologies has the expertise and experience to help you succeed. Contact us today to learn more about how we can support your business growth and provide skilled resources to meet your business needs.
Jobs
365
About the company
Jobs
28
About the company
India hosts 25M+ events every year, but ordering food is still a nightmare—unreliable vendors, inconsistent pricing, and no seamless way to book catering. We’re fixing this."
Craft My Plate is a vertically integrated food marketplace where customers can instantly customize menus, place orders, and get it delivered conveniently —without dealing with vendors.
Jobs
6
About the company
Jobs
9
About the company
Jobs
3
About the company
Jobs
6
About the company
AI & Digital Transformation Company | The Nexora Group The Nexora Group is a leading AI and Digital Transformation Company providing AI solutions, web
Jobs
1
