KimCC Services Pvt Ltd
https://kim.ccAbout
Company social profiles
Jobs at KimCC Services Pvt Ltd
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
About the Role
Kim.cc is building the AI-powered BPO of the future. As a Prompt Engineer, you will design,
refine, and optimize prompt systems that power our LLM-driven features—across agent
assistance, QA automation, ticket summarization, customer insights, routing, and voice/chat
workflows.
You will work at the intersection of language, product logic, and AI behaviour, shaping
how our AI systems reason, respond, and perform in real-world customer support
environments.
Key Responsibilities
Prompt Design & Optimization
● Craft high-quality prompts, instructions, workflows, and agent behaviours for
LLM-based features.
● Build, iterate, and optimize prompts for reliability, accuracy, tone, safety, and cost.
● Develop evaluation frameworks to test performance across edge cases, failure
modes, and regressions to ensure robustness.
LLM System Development
● Work closely with AI engineers to integrate prompts into chains, RAG systems, or
hybrid models.
● Create prompt-based pipelines for tasks like:
○ Chat/voice summarization
○ Classification & tagging
○ QA automation
○ Disposition prediction
○ Agent-assist suggestions
○ Multi-step reasoning & workflows
Data & Evaluation
● Analyze call/chat transcripts to identify patterns and refine prompt logic.
● Run A/B tests, prompt benchmarks, and track quality metrics (accuracy,
hallucinations, latency).
● Document prompt changes, rationale, and performance deltas.
Cross-functional Collaboration
● Partner with product, ops, and engineering teams to understand workflows and
problem statements.
● Translate business requirements into robust prompt systems.
● Build internal frameworks, libraries, and best practices for prompt engineering.
What You Should Bring
● Strong command over language, reasoning, and structured communication.
● Experience working with LLMs, prompt engineering, or NLP-based products.
● Familiarity with OpenAI APIs, Anthropic, HuggingFace, LangChain, or similar
ecosystems.
● Analytical mindset with the ability to test, measure, and improve AI outputs.
● Ability to think through real-world workflows and edge cases.
● Comfort working in a fast-paced startup environment.
Nice to Have
● Experience with Python for prototyping or evaluation automation.
● Understanding of customer support workflows or BPO operations.
● Exposure to RAG, embeddings, or LLM fine-tuning.
● Prior work in conversational AI, chatbots, or dialogue design.
Similar companies
About the company
We design and develop the most innovative solutions for your users!
Navtech offers a full range of software development services to make things better for the enterprises and companies we work with. No matter how diverse or complex the needs are, we've got you covered. We turn your ideas into practical solutions using the most advanced technology stack available for mobile and web.
Jobs
7
About the company
Timble technology is the fastest growing IT company dealing in Artificial Intelligence, Speech Recognition, Facial Recognition, Cyber Security, Bespoke Solutions in Delhi. Timble technology is achieving success and getting more and more reputation in the field of IT
Jobs
31
About the company
Jobs
20
About the company
The Wissen Group was founded in the year 2000. Wissen Technology, a part of Wissen Group, was established in the year 2015. Wissen Technology is a specialized technology company that delivers high-end consulting for organizations in the Banking & Finance, Telecom, and Healthcare domains.
With offices in US, India, UK, Australia, Mexico, and Canada, we offer an array of services including Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation.
Leveraging our multi-site operations in the USA and India and availability of world-class infrastructure, we offer a combination of on-site, off-site and offshore service models. Our technical competencies, proactive management approach, proven methodologies, committed support and the ability to quickly react to urgent needs make us a valued partner for any kind of Digital Enablement Services, Managed Services, or Business Services.
We believe that the technology and thought leadership that we command in the industry is the direct result of the kind of people we have been able to attract, to form this organization (you are one of them!).
Our workforce consists of 1000+ highly skilled professionals, with leadership and senior management executives who have graduated from Ivy League Universities like MIT, Wharton, IITs, IIMs, and BITS and with rich work experience in some of the biggest companies in the world.
Wissen Technology has been certified as a Great Place to Work®. The technology and thought leadership that the company commands in the industry is the direct result of the kind of people Wissen has been able to attract. Wissen is committed to providing them the best possible opportunities and careers, which extends to providing the best possible experience and value to our clients.
Jobs
518
About the company
Building quality products are a challenge !
Taking up challenges is our way of upscaling our performance.
Unico Connect is a digital product development company based in Mumbai, India, that comprises of a team of young enthusiastic nerds who thrive on great ideas and exciting projects that look to bring innovative changes in the world. We ideate, create and execute exceptional digital products that revolutionizes the face of modern business.
Jobs
8
About the company
Quantiphi is an award-winning AI-first digital engineering company driven by the desire to reimagine and realize transformational opportunities at the heart of the business. Since its inception in 2013, Quantiphi has solved the toughest and most complex business problems by combining deep industry experience, disciplined cloud, and data-engineering practices, and cutting-edge artificial intelligence research to achieve accelerated and quantifiable business results.
Jobs
11
About the company
Jobs
5
About the company
At 10XScale.ai, we are building AI-first solutions for exponential growth, helping individuals and organizations unlock their full potential through intelligent automation and data-driven platforms. Founded with a vision to bridge the gap between talent, technology, and opportunity, we focus on creating AI-powered products across hiring, career development, workforce training, resume optimization, interview preparation, and lead generation.
Our ecosystem includes platforms like Hire10X, IndustryPilot, CareerPilot, ResumePilot, InterviewPilot, and Leads10X — each designed to simplify decision-making and accelerate professional growth. We empower professionals to master their careers with IndustryPilot training, navigate their career journeys with CareerPilot, and optimize their resumes with ResumePilot. Alongside working with businesses, we also collaborate on workforce upskilling and digital transformation initiatives, with the goal of making AI-driven growth accessible, practical, and impactful.
Jobs
6
About the company
At AltInvest, we are on a mission to democratize wealth creation by providing investors access to institutional-quality alternative investment opportunities. Through our technology-enabled platform, we offer curated investment options across REITs, InvITs, commercial real estate, private credit, global real estate, and other alternative asset classes that have traditionally been accessible primarily to institutional investors.
Backed by global institutional investors and led by a team with deep expertise in investing and financial services, we have built one of India's leading alternative investment platforms. Today, we serve over 300,000 users and manage more than $250 million in assets, helping investors diversify their portfolios and achieve long-term wealth creation through alternative investments.
Jobs
2
