Associate Manager - Senior Data Scientist

Job Summary

We are looking for an experienced ServiceNow Developer with 6+ years of hands-on experience in ServiceNow development, ITSM, HRSD, Service Catalog, integrations, and platform customization. The ideal candidate should have strong JavaScript skills and practical experience with Business Rules, Client Scripts, ACLs, REST APIs, and ITIL processes.

Key Responsibilities

• Develop, configure, customize, and maintain ServiceNow applications and modules.
• Work extensively on ITSM and HRSD implementations and enhancements.
• Design and maintain Service Catalog, Catalog Items, Record Producers, and Workflows/Flow Designer.
• Develop and maintain Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, and ACLs.
• Build and support REST API integrations with external applications.
• Troubleshoot ServiceNow issues, perform root-cause analysis, and provide technical solutions.
• Translate business requirements into scalable ServiceNow technical solutions.
• Follow ServiceNow development best practices and maintain code quality.
• Collaborate with functional consultants, business stakeholders, and other technical teams.
• Support upgrades, deployments, testing, and production releases.
• Apply ITIL principles while designing and implementing ITSM solutions.

Required Skills

• 6+ years of hands-on experience in ServiceNow development.
• Strong experience in ServiceNow ITSM and HRSD.
• Excellent knowledge of JavaScript and ServiceNow scripting.
• Strong experience with Service Catalog.
• Hands-on experience with REST API integrations.
• Strong knowledge of Business Rules, Client Scripts, ACLs, Script Includes, UI Policies, and UI Actions.
• Good understanding of ITIL processes and ITSM best practices.
• Experience in troubleshooting, debugging, testing, and deployment activities.
• Strong communication and problem-solving skills.

Preferred

• ServiceNow certifications such as CSA, CIS-ITSM, or CIS-HRSD.
• Experience with Flow Designer, IntegrationHub, and modern ServiceNow development practices.
• Experience working in enterprise ServiceNow environments.

Notice Period

Immediate joiners to candidates with a maximum 15-day notice period preferred.

Job Sector: IT , Software

Job Type: Permanent

Location: Chennai

Experience: 8 -10 Years

Salary: 12 – 14 LPA

Education: Any Graduate with relevant experience

Notice Period: Immediate or max 30days NP

Key Skills: Business Analysis, Requirement gathering

CV submission closing date: 15/07/2021

Contact at triple eight two zero nine four two double seven

Required Skills:

1. Strong BA with presentation skills
2. US Customer Engagement experience
3. Self-driven – should be able to independently work towards business objective
4. Should have past experience of program management
5. Strong communication skills
6. Must be flexible to work in overlapping times with US PST timezone

About the job

     As the AGM - Retention, you will be responsible for developing and implementing our marketing strategy for player retention on the platform. You will consistently execute, learn, and iterate result-oriented marketing campaigns to ensure player retention on the platform and optimum utilization of all resources. Ideate and execute innovative campaigns for player retention on the platform. You will need to strategize and implement various promotional offers and bonus offers to increase deposits and ARPU. Leading a team of marketing specialists, you will work with senior leadership across functions and ensure we achieve industry-leading revenue and budget targets consistently.

Responsibilities

• Develop and implement a cohesive marketing plan for player retention through various platforms.
• Create aggressive monthly and quarterly retention plans and ensure we meet them.
• Ideate and execute innovative campaigns for player retention on the platform. Strategizing and implementing various promotional offers and bonus offers to increase deposits and ARPU.
• Track the effectiveness of ongoing campaigns through regular reporting that includes details of customer behavior, usage, and spend.
• Analyse the customer journey and identify key touchpoints in the customer's interaction to optimize customer activation and retention. 
• Prepare regular reports and presentations on marketing metrics.
• Conduct market analysis to identify challenges and opportunities for growth.
• Provide guidance and ideas to organize effective marketing events.
• Conduct thorough competitive analysis to stay informed and ahead of the competition.

Requirements

Qualifications

• Demonstrable experience in a senior role leading customer retention as well as designing and implementing successful marketing campaigns.
• Thorough knowledge of SEM, Facebook and CRM tools like CleverTap, Web-engage, etc.
• Advanced Excel skills, and knowledge of SQL and tableau is preferable.
• Ability to creatively solve business problems through strategic and innovative approaches.
• Ability to work with various teams in a complex environment, ensuring timely delivery of multiple projects.
• Highly analytical with the ability to collate, analyse, and present data and drive clear insights into decisions that improve KPIs.
• Ability to effectively communicate and manage relationships with senior management, company divisions, and partners.
• Ideally, should have gaming or e-commerce industry experience.

About BLITZPOKER

BLITZPOKER is part of one of the largest poker networks in the world with over a million registrations and 100,000 active users.

In India, majority- owned by i3 Interactive Inc. BLIZTPOKER brings together all the fun and class in the world of online poker games in India with its exciting poker tournaments and promotions. It offers varieties of games in poker like Texas Hold’em, Omaha, Open Face Chinese Poker among others for professional and recreational players.

Description

We are looking for a stellar Mobile App developer to help us build our next Android app for our IoT Devices/Application.

Responsibilities:

• Build our Android app for our IoT Devices/Applications
• Work with product owners to spec the requirements.
• Design, code, test and deliver various features in our product roadmap
• Fix customer issues as needed.
• Integration with Amazon Alexa, Google Home Kit and other third party platforms.

Requirements

Required Skills:

• 4+ yrs experience in building Mobile apps for Android for Phone and tablet using Java
• 2+ yrs experience in building Mobile apps for Android using Kotlin
• Strong UI development skills in terms of design
• 2+ yrs in building/consuming APIs
• Hands on knowledge of IoT
• Hands on knowledge of Unix/Linux.
• Knowledge of any of the Application servers like Apache/ NginX
• Good oral and written communication skills in English

Preferred Skills:

• 2+ yrs in building IoT/Embedded devices.
• 2+ years experience in HTML, JS, AJAX, and related browser side web technology
• 2+ yrs in Python, Php, Java, Node.js is desirable
• Strong networking knowledge.
• Experience with scrum development, Jira & Git

We are looking for a senior React.js developer who can guide the current team and also work on our project. The requirement could be for 3-4 months or at max 6 months. Hence a full-time remote consultant is preferred with about 4-5 years of experience in React.

This position is for a ReactJS developer. Since we are a start-up this position will have a lot of exposure to other verticals such as product management as well. There is no limit to learning for a person who is willing to take responsibility.