Machine Learning Engineer

Number of Openings - 3

Experience - 3 to 6 Years

Qualifications - BS or MS degree in Computer Science or a related technical field.

Location - Bangalore

Job Responsibilities

• Build microservices that provide REST APis to the web front end code
• Deploy microservices using a common deployment framework on AWS and GCP
• Implement reusable code libraries which can be utilized in various products
• Build exemplary code that meets the security standards of current web technologies for top US banks
• Routinely inspect server code for speed optimization
• Conceptualize and implement solutions for optimized data storage
• Participate in code reviews to ensure the code meets quality standards

Required Qualifications and Skills 

• 3+ years hands-on experience with J2EE, Spring Boot, Java, JavaScript and other programming languages
• Server-side experience with SASS and LESS
• Experience working with recent front-end frameworks (react.js, redux.js, node.js or similar technologies)
• Experience with JavaScript, Webpack, Mocha, Jest and other programming languages
• In-depth understanding of HTML5, CSS3 and Content Management Systems
• Ability to perform clean RESTful API design and understand the impact of the design on client side application code
• Familiarity with front side platforms such Javascript, HTML5 and CSS3

• Working knowledge of Databases, Cloud Platform and Cloud Security  

• Experience working using Agile and Scrum methodology.

Requirements:

• Proven work experience of 6 M or more as a quota carrying individual into Software/Web Development Services Domain.
• Has adequate knowledge of technology and jargons required for sales discussions.
• Highly motivated and target driven with a proven track record in sales.
• Excellent selling, negotiation and communication skills.
• Prioritizing, time management and organizational skills.
• Ability to create and deliver presentations tailored to the audience needs.
• Relationship management skills and openness to feedback.
• Hands on experience with tools like HubSpot/Salesforce would be an added advantage.
• Should be comfortable with Background Verification of previous employment

• Industry Type: IT Software Development
• Department: UX, Design & Architecture
• Employment Type: Internship
• Role Category: Video Editing, Design & Multimedia

Overview:

We are seeking a highly creative and motivated Video Editing and Motion Graphics Intern to join our dynamic IT and consulting firm. The ideal candidate will have a passion for video storytelling, and motion design, and the ability to bring innovative ideas to life through engaging video content. This role is perfect for someone enthusiastic about utilizing the latest in video editing software and motion graphics to create compelling videos for a variety of channels including social media, websites, and promotional campaigns.

Responsibilities:

• Video Editing: Trim, edit, and manipulate video footage to produce high-quality content. Includes editing raw footage into final videos for platforms such as YouTube and enhancing video and sound quality with various software tools.
• Motion Graphics Design: Develop and integrate visually striking motion graphics and animations into projects, including promotional videos, advertisements, and product presentations, to enhance storytelling and viewer engagement.
• Creative Collaboration: Work closely with cross-functional teams, including graphic designers and content creators, to understand project objectives and translate ideas into compelling visual stories.
• Software Proficiency: Demonstrate expert proficiency in Adobe Premiere Pro, with strong skills in Adobe After Effects, Adobe Illustrator, and Adobe Photoshop. The ability to use additional video editing and motion design tools is a plus.
• Quality Control and Enhancement: Responsible for ensuring the highest quality of video content, including color correction, sound enhancement, and integrating visual effects.
• Learning and Innovation: Stay updated with the latest trends in video editing, motion graphics, and emerging technologies to continually bring fresh, innovative ideas to the team.

Basic Skills Required:

• Creative Thinking: Ability to generate creative solutions and translate ideas into visually compelling stories.
• Communication: Strong English communication skills, with the ability to articulate ideas effectively to team members and stakeholders.
• Time Management: Excellent organizational skills, with the ability to multitask, prioritize, and meet deadlines in a fast-paced environment.
• Educational Background: Currently pursuing or recently graduated with a Bachelor's Degree in Art, Animation, Multimedia Design, or a related field. Fresher and experienced candidates are welcome to apply.

Why Join Us?

• Be part of a creative, innovative team that values fresh ideas and creative thinking.
• Opportunity to work on diverse projects across various domains, enhancing your portfolio and gaining invaluable experience in the IT and consulting industry.
• Receive mentorship and training on the latest software and design techniques from experienced professionals in the field.

Website Link: https://www.feedants.com

1. AWS Cloud Solutions: We expect you to have a strong understanding of AWS services and how to architect solutions using them.
2. Use of DynamoDB, S3, Vault, Lambda, or other AWS infrastructure components.
3. Design scalable, highly available, and fault-tolerant cloud architectures.
4. Continuous Integration and Deployment (CI/CD): Understanding CI/CD pipelines and tools like AWS CodePipeline, CodeCommit, and CodeDeploy is essential. 
5. Advanced concepts in React Native. 

• 2.5+ year of experience in Development in JAVA technology.
• Strong Java Basics
• SpringBoot or Spring MVC
• Hands on experience on Relationl Databases (SQL query or Hibernate) + Mongo (JSON parsing)
• Proficient in REST API development
• Messaging Queue (RabitMQ or Kafka)
• Microservices
• Any Caching Mechanism
• Good at problem solving

Good to Have Skills:

• 3+ years of experience in using Java/J2EE tech stacks
• Good understanding of data structures and algorithms.
• Excellent analytical and problem solving skills.
• Ability to work in a fast paced internet start-up environment.
• Experience in technical mentorship/coaching is highly desirable.
• Understanding of AI/ML algorithms is a plus.

Roles and Responsibilities

As an Escalation Associate, you will be at the front of handling and resolving customer complaints and Grievances from various touchpoints (Not Limited to Complaints, Social Media Escalations, Consumer Forum complaints, etc.). You will work with other departments and ensure closure and recovering a customer’s experience.

• Tracking all Customer complaints/escalations in real-time.
• Acknowledge all customer complaints, connect with customers (Over emails as well as on calls), understand the problem clearly, and assure a timely resolution.
• Coordinate and follow up internally for an end-to-end closure on each complaint handled.
• Proactively escalate cases that are about to breach standard TAT.
• Work on RCAs (Root Cause Analysis), of complaints, handled, to facilitate process improvement internally.
• Liaison with team members and team leads on a regular basis.
• Publish MIS on Escalation Cases and follow up steps to be shared with Team Leaders for Agent coaching and improvement.
• Adhere to compliance policies.

Required Skills & Experience

• A strong Customer-centric approach.
• Can work under pressure and handle difficult conversations.
• Can understand problems clearly.
• Ownership and solution-oriented approaches should understand and deliver end-to-end resolutions.
• A team player can coordinate and liaise with internal and other departments seamlessly.
• Fluent in written and conversational English. Regional Language Hindi, Kannada, Tamil, Telugu is a strong plus.
• Academic Qualifications- Bachelor’s Degree preferred or equivalent experience considered.
• 1 -2-year experience in customer service (or related fields), fresher’s can be considered who matches above criteria.

Preferred Skills

• Background in customer service, escalations/complaints handling, social media handling.
• Experience in email handling, inbound calls.

• Lead a full product development lifecycle from ideation, design, development, to roll out and support
• Own the delivery of multiple features of the product end to end while hands-on in development as well
• Advocate best development practices such as continuous integration/continuous delivery, automation (testing and infrastructure)

1. 7+ Years’ of experience, managing teams of 5+ people
2. Must have excellent programming, debugging and scripting skills with a solid understanding of Object Oriented Design principles.
3. Proficiency in at least two of the following: Java, NodeJS, Go, JavaScript, Python programming stacks, and passion for software engineering and craftsman-like coding prowess
4. Knowledge of software practices like refactoring, clean code, domain driven design, Encapsulation etc
5. Hands on experience managing databases like MongoDB, Cassandra, Redis.
6. Exposure to event driven systems and event streaming engines like Kafka
7. Good knowledge of DevOps tooling like docker, kubernetes, ansible/chef, AWS.