Senior Account Manager

Dear Candidate,

We have an urgent requirement for Technical Support Engineer at Bhopal Location.

Experience: 2-4 yrs

Location: Bhopal, MP

Work Mode : WFO only

CTC: Best in Industry (25% Hike on Current ctc not the offered one)

Education: UG: Any Graduate PG: Any Postgraduate

Department : Product Support

Designation: Technical Support Engineer

Notice Periods: Immediate to 15 days Joiner

Priority: Only Males (1 Sr and 2 Jr)

Job Description: CPaas - Product operations(1 Technical Project Manager + 2 CPaaS).

Best Regards,

Minakshi Soni

Executive - Talent Acquisition (L2)

Worldwide Locations: USA | HK | IN 

Responsibilities

• Identify new sales opportunities and handle inbound calls to follow up
• Make cold calls and emails to explore sales opportunities
• Achieve quarterly milestones and close sales
• Regularly study accounts and identify important players
• Collaborate with digital marketing/ other teammates and to work towards closing deals
• Maintain a detailed database with all information on the prospects
• Provide product demos and participate in events, etc.

Requirements

• Prior experience as an Inside Sales Representative in B2B/B2C space
• Should have done a similar role in the past with a Software company, with at least 1+ years’
• experience in Technology/ SaaS product Sales
• Strong sense of communication in English is mandatory and phone skills
• Preferably an MBA or an Engineer (not a must though)
• Great sales acumen with excellent communication and presentation skills
• Go-getter, or a self-motivated person
• B2B / B2C outbound cold calling experience is an added advantage, preferably in APJ and Middle East market

• Participate in the implementation of AEM related features. Including design, definition, and development of AEM content type models, workflows, templates, components, and user permissions.
• Building AEM components and templates as needed while working closely with UX, Design and other developers.
• Implement rapid updates to fulfil changing business and marketing requirements.
• Develop functional and technical documentation and designs for assigned projects.
• Work within a team environment, supporting the team goals, and improving development engineering practices.
• Develop code consistent with A&F standard coding practices.
• Ensuring that implementations meet the required scalability and reliability required for A&F eCommerce operations.
• Ensure the entire stack is crafted and built for scalability, security, performance.
• Solid problem-solving skills, with a focus on understanding overall business issues and figuring out innovative solutions.

• Serving as a go-between the candidates and hiring managers
• Coordinating the hiring process end-to-end
• Building and reporting on quarterly and annual hiring plans
• Creating and publishing job ads in various portals
• Networking with potential hires through professional groups on social media and during events
• Collaborating with hiring managers to set qualification criteria for future employees
• Screening resumes and job applications
• Conducting initial phone screens to create shortlists of qualified candidates
• Interviewing candidates in person for a wide range of roles (junior,senior, and executive)
• Tracking hiring metrics including time-to-hire, time-to-fill, and source of hire
• Designing, distributing and measuring the results of candidate experience surveys
• Training and advising hiring managers on interviewing techniques and assessment methods
• Hosting and participating in job fairs
• Following up with candidates throughout the hiring process
• Maintaining a database of potential candidates for future job

What you need to have:

• Excellent communication skills
• Compliance knowledge
• Time management skills
• Organizing & Relationship building skills

• Experience in testing web-based applications.
• Experience in developing test cases and scenarios based on PRD/BRD/Use cases.
• Experience in testing Web Services
• Logging defects/bugs in the defect management tool
• Tracking the defects and retire them with appropriate test execution
• Good analytical and problem-solving skills
• Excellent written and verbal communication skills

Tools and Technologies:

• Should have strong knowledge and hands-on with SQL, Java, and Selenium
• Good/Fair knowledge of angular framework and Protractor with JavaScript/TypeScript
• Hands-on with any of the defect management tools like Jira/Bugzilla
• Knowledge of J-meter, Soap UI is a plus

About us: Nexopay helps transforming digital payments and enabling instant financing for parents, across schools and colleges world-wide.

Responsibilities:

• Work with stakeholders throughout the organisation and across entities to identify opportunities for leveraging internal and external data to drive business impact
• Mine and analyze data to improve and optimise performance, capture meaningful insights and turn them into business advantages
• Assess the effectiveness and accuracy of new data sources and data gathering techniques
• Develop custom data models and algorithms to apply to data sets
• Use predictive modeling to predict outcomes and identify key drivers
• Coordinate with different functional teams to implement models and monitor outcomes
• Develop processes and tools to monitor and analyze model performance and data accuracy

Requirements:

• Experience in solving business problem using descriptive analytics, statistical modelling / machine learning
• 2+ years of strong working knowledge of SQL language
• Experience with visualization tools e. g., Tableau, Power BI
• Working knowledge on handling analytical projects end to end using industry standard tools (e. g., R, Python)
• Strong presentation and communication skills
• Experience in education sector is a plus
• Fluency in English

Job Description:

In this role, you will:

• Be responsible for building APIs, coding, documenting and maintaining scalable web/mobile applications in a fast-paced environment
• Be involved in conceptualization of IOT product features & AI Model Integrations, designing, development and debugging in the real-time environment
• Collaborate with multiple stakeholders to deliver products in an agile environment
• Continuous Integration and Continuous Deployment

Required Skills :

• Good understanding of Data Structures &Algorithms with strong analytical skills.
• Deep understanding of javascript and web fundamentals like HTML, CSS3, Boostrap 3, SDKs, cookies, Sockets,
• Experience in programming languages: nodejs, python, java, Angular/React JS,
• Knowledge of Relational and Non-relational Databases and Cache like MySQL, Mongo, Elasticsearch, Redis etc
• Knowledge of RESTful paradigms and to experience building/consuming APIs, microservices & system design architecture
• Experience in client side technologies like JavaScript, jQuery, Typescript and React JS.
• Good in Building UI/UX of web application and integration of backend and frontend
• Capable of hosting AI model on AWS cloud by developing APIs

Desired Skills:

• Ability to break complex projects into modules and propose effective solutions in view of capabilities of existing platforms and infrastructure.
• Experience in managing build/deployment pipelines for continuous integration and continuous delivery to improve the quality and availability of products & services.
• Understanding of cloud architecture and cloud deployments - AWS SQS, Lambda, EC2, S 3, Azure, other cloud technologies