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● Onboarding & Engagement: Assist in the onboarding of new customers, guiding them through the platform features and functionality to ensure they can quickly gain value from the product. ● Customer Support: Respond to customer inquiries, troubleshoot issues, and provide timely assistance via email, chat, or phone to resolve basic questions and technical challenges.
● Customer Education: Help create and maintain knowledge base articles, FAQs, and user guides to help customers navigate the platform independently.
● Data Collection & Feedback: Collect and analyze customer feedback to identify pain points, common requests, and trends, sharing insights with the Customer Success team for ongoing improvement.
● Churn Reduction Support: Identify early signs of customer dissatisfaction and collaborate with the team to proactively address potential issues, helping improve retention rates.
● Metrics & Reporting: Track and report on customer success metrics such as engagement rates, NPS scores, and churn/renewal statistics.
● Process Improvement: Work with the team to streamline customer success processes, suggesting new ideas to improve customer experience and satisfaction. Learning & Development Opportunities
● Customer Success Fundamentals: Gain exposure to core principles of customer success and lifecycle management.
● Tools & Software: Hands-on experience with CRM and customer success tools like Salesforce, Zendesk, Intercom, or similar platforms.
● Data Analytics: Learn how to analyze customer success metrics and identify actionable insights.
● Cross-functional Collaboration: Work closely with sales, product teams.
female only, presentable
Facebook / instagram / linked posts
Prepare creatives as well,
graphics Knowledge and experience of BRAVO software is must
send emails to clients, promotional mails, prepare flyers, collaterals, to increase the reach of indo nippon among the clients and increase footfall through social media, prepare PPT
Experience - 1-2 years
Salary - 25 - 30K
Timing - 10 - 6 PM Mon to saturday (2nd and 4th saturday -work from home)


Job Description: As a .NET + Angular Developer, you will be responsible for developing and maintaining web applications using .NET technologies and Angular. You will work on a variety of projects, including the design and implementation of RESTful APIs, microservices, and front-end components. Your role will involve applying best practices in software development, including test-driven development (TDD) and automated unit testing, to ensure the delivery of high-quality software solutions.
Key Responsibilities:
- Develop and Maintain Applications: Design, develop, and maintain web applications using .NET, C#, ASP.NET, and Angular.
- RESTful API Development: Create and manage RESTful APIs to enable seamless integration between front-end and back-end systems.
- Microservices Architecture: Work on microservices-based architectures to enhance scalability and maintainability of applications.
- Automated Unit Testing: Implement automated unit tests to ensure code quality and reliability.
- Test-Driven Development (TDD): Apply TDD principles to write efficient and effective code.
- Database Management: Design and manage databases using MSSQL, ensuring data integrity and performance.
- Collaboration: Work closely with cross-functional teams, including front-end developers, UX/UI designers, and product managers, to deliver high-quality software solutions.
- Documentation: Maintain comprehensive documentation for code, APIs, and system architecture.
Required Skills and Qualifications:
- Proficiency in .NET Technologies: Strong experience with .NET, C#, and ASP.NET.
- Front-End Development: Expertise in Angular for building dynamic and responsive user interfaces.
- RESTful APIs: Experience designing and consuming RESTful APIs.
- Microservices: Knowledge of microservices architecture and implementation.
- Database Skills: Proficiency in MSSQL for database design and management.
- Automated Unit Testing: Experience with automated unit testing frameworks and tools.
- Test-Driven Development: Familiarity with TDD methodologies and best practices.
- Problem-Solving: Strong analytical and problem-solving skills with the ability to troubleshoot and resolve issues efficiently.
- Communication: Excellent verbal and written communication skills.
Preferred Qualifications:
- Experience with additional front-end frameworks or libraries.
- Knowledge of DevOps practices and tools.
- Familiarity with Agile methodologies.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Collaborative and inclusive work environment.
- Flexible working hours and remote work options (if applicable).


What will your job look like?
- Develop product modules and enhancements as per functional specs
- Assist in preparing functional and technical design specifications
- Work with business analysts, QA, and IT departments as required
All you need is…
- Strong analytical abilities and problem-solving skills applying software engineering principles
- Ability to work in a collaborative team environment while also being able to execute work independently
- Ability to write modular, clean, efficient code
- Eagerness to learn and interest in new technologies
- Ability to work in a fast-paced, start-up environment
- Diligence in all aspects of work performed
Must Have
Technical Skills
- Backend languages/frameworks:
- J2EE (Java, JSP, Servlets)
- Spring Framework ecosystem and micro-services
- Tag Libraries
- UI layer programming:
- HTML
- DHTML
- JavaScript
- cascading style sheets (CSS)
- React/Angular
- Databases:
- SQL queries, indexing, views
Work Experience
- 3+ years of relevant software development experience
- Usage of SVN or similar SCM system
- Usage of Eclipse or similar IDE
Educational Experience
- Bachelor's degree in Computer Science or a related field
Responsibilities
- Understand existing business operations tool used by customer support and business teams.
- Work with Engineering Manager to upgrade the system to improve system stability and response times.
- Independently lead design and implement new features as per business requirements provided by Product Management team.
- Develop elegant, modular and maintainable solutions. Document all design, operations steps for knowledge sharing purposes.
- Guide junior team members on feature implementation and provide relevant training on existing modules.
Must-know Technologies
- Java EE
- Java Server Facelets (JSF)
- Java Persistence API (JPA), Hibernate
- SQL
- HTML, CSS, JavaScript
- Payara/GlassFish/similar application server environments
Preferred Skills
- 2-8 years of overall experience in software design and development.
- Ability to analyze existing application, implement new features and re-architect the application in case of inefficiencies.
- Strong object-oriented skills and ability to apply design patterns.
- Experience mentoring junior engineers on development, code review, project planning.
- Coordinate with the management to research, identify, analyse, and execute new business initiatives.
- Lead and manage large RFP responses to ensure corporate objectives for profitability, sustainability, and operational delivery objectives are meet
- Plan, execute and evaluate ROI of all BD initiatives to attract, retain and expand a loyal client base. Help businesses accelerate their social media presence by utilizing online tools to maximize brand visibility to develop strong relationships and engagement.
- Manage the project teams to achieve business goals.
- Work with the internal departments and external partners to execute business plans and strategies.
- Evaluate customer requirements and develop business plan to meet these requirements.
- Create business development strategies to increase the company revenue and brand value.
- Research the market trends to identify the customer demand for the proposed products and services.
- Communicates the strategy and tactical plans to the sales and marketing teams
- Develops financial plans for the year, including forecast, gross margins, direct expenses, contribution to operating income
- Reports out to management team on progress, financials, and business issues each month
Preferred Qualifications:
- MBA from a tier one institution
- Proven business leader with at least 4+ years of high-tech Strategic Partner Management, / Sales Operations
- Strong communications skills and proven track record of creating and delivering presentations to C and board level audiences (Microsoft Office, CRM


We are looking for “Backend Developer " for Goregaon (Mumbai)/ Lucknow location.
Experience: 3 - 5 Years
Notice Period: up to 30 days
Location:Goregaon (Mumbai)/ Lucknow
Job description:
Should have 3+ years of experience in Python and Django/Django REST Framework
Candidate need to perform the role of the Python/Django Developer who has to build high-quality, innovative, and fully performing software that complies with coding standards and technical design.
Design and develop secure and scalable code with unit tests, and documentation.
Strong understanding of engineering best practices, requirement gathering and analysis.
Excellent detail-oriented, problem-solving skills and the ability to quickly learn and apply new concepts, principles and solutions.
Technologies:
Django, Python
Nginx, Gunicorn, MySQL/Oracle
Shell Commands, SSH, SSL Certificate, HTTP/HTTPS
Skills Required:
- Expert in Python, with expert-level knowledge of Django REST Framework
- Strong understanding of ORM (Object Relational Mapper) libraries
- Strong knowledge of building RESTful APIs using Python (Django Rest Framework)
- Proficient understanding of code versioning tools Github
- Experience working in Linux and shell scripting
- Experience with developing user authentication and authorization solutions and knowledge of security compliance is a plus
- Good to have knowledge about front-end technologies (like JavaScript and HTML5)
- Strong unit test and debugging skills
- Must have good communication skills (verbal and written)
- Ability to work in a fast-paced environment with minimal supervision
Please provide the following details:
- Current Location:
- Present CTC
- Expected CTC
- Notice Period

Hiring Frontend developer (Angular)
Exp: 5+
ctc: as per company standard
noticeperiod: Immediate to max 7 days
Location: Bangalore, Banashankari 2nd stage
Position type: Permanent
JD:
Should have good experience in HTML, CSS, JavaScript with Angular.
Knowledge on Spring, databases (mysqlwill be added advantage
Roles & Responsibility:
- Need to work on projects
- should have good experience in frontend
- html, css, javascript, bootstrap, angular


