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Job Title: Customer Support Executive
Job Details
- Job Type: Full-time (Work from Office)
- Location: Ghitorni, New Delhi
- Salary: Competitive, based on experience
- Working Days: 5.5 Days (with rotational weekly offs)
Role Overview
The Customer Support Executive will be responsible for managing customer queries, providing solutions, and ensuring a seamless customer experience across multiple channels (phone, email, chat, etc.). The ideal candidate should have excellent communication skills, patience, and the ability to handle pressure while maintaining professionalism.
Key Responsibilities
- Handle customer inquiries via phone, email, and chat in a timely and professional manner.
- Resolve customer complaints by identifying issues and providing effective solutions.
- Maintain records of customer interactions and update internal databases.
- Escalate complex issues to the appropriate department for resolution.
- Provide accurate information about products, services, and policies.
- Ensure customer satisfaction and build long-term customer relationships.
- Meet performance targets including response time, resolution rate, and customer satisfaction scores.
Required Skills & Qualifications
- Bachelor’s degree or equivalent (preferred but not mandatory).
- Proven experience as a Customer Support Executive or in a similar role.
- Strong verbal and written communication skills.
- Ability to multitask, prioritize, and manage time effectively.
- Problem-solving attitude and customer-centric approach.
- Proficiency in MS Office and familiarity with CRM systems is a plus.
Sales Executive – 1C (1Charging)
Location: Prayagraj /Ayodhya/Lucknow/Kanpur
Job Type: Full-Time
About Massive Mobility
Massive Mobility is building the future of clean transportation by creating advanced EV charging infrastructure. Our flagship product, 1C (1Charging), is a smart and reliable EV charging solution designed for homes, businesses, and public spaces. Along with our Charging Management System (CMS) and EV app, we make EV adoption smoother, smarter, and more accessible across India and beyond.
Role & Responsibilities
As a Sales Executive, you will drive business growth for 1C by:
- Selling franchise opportunities for 1C charging stations.
- Driving sales of 1C EV chargers to residential, commercial, and institutional customers.
- Identifying and building relationships with RWAs, fleet operators, real estate developers, and businesses.
- Managing the full sales cycle from lead generation to deal closure.
- Achieving monthly sales targets and reporting performance metrics.
Qualifications
- Bachelor’s degree in business, Marketing, or related field (preferred).
- 1–3 years of sales experience (franchise, B2B, or channel sales preferred).
- Strong communication, negotiation, and relationship-building skills.
- Target-driven, self-motivated, and comfortable with field sales.
- Experience in EV, energy, or tech products is a plus.
What You’ll Gain
- Opportunity to drive India’s EV revolution by selling a flagship product, 1C (1Charging).
- High earning potential with an attractive incentive and commission structure.
- Autonomy to own your territory and make a real impact on business growth.
- Work in a dynamic, fast-paced environment with a team passionate about clean mobility.
- Hands-on experience in scaling a high-impact, innovative product across multiple markets.
Job Type: Full-time
Position: Full Stack BlockChain Developer
Location: Remote ( Work from Home)
Job Details:-
- Expert with DeFi, NFT and latest Crypto Concepts. Should have working experience on these concepts
- Strong knowledge with Smart Contract best practices
- Experience with React JS & Node JS Required (We prefer MERN Stack). Having TypeScript experience would an advantage
- If you have an understanding of AWS and how setup and deployment of Project elements work, would be an advantage.
- Knowledge of GitHub is must.
Roles & Responsibilities:
- Handle the solidity
- Should be able to write smart contracts
Specfic Skill set required: Exp. In working polka dot & binance smart chains will be advantage.
If you posses the above mentioned required skill sets & want to grow along with our fast paced growing Organisation then please share your updated CV.
Job Title: Mulesoft Lead/Architect
Location: Hyderabad/ Pune
Prolifics, a pioneering technology solutions provider, is seeking a talented and inventive Mulesoft developer to join our dynamic team. At Prolifics, we believe in empowering our employees to push the boundaries of innovation, think outside the box, and deliver game-changing solutions to our clients.
To excel in this role, you should have:
- 5+ years of hands-on experience with MuleSoft and API Management with Excellent knowledge of SOA, ESB concepts.
- Configure APIs, proxy endpoints, API portals and API analytics based on technical specifications with MuleSoft API manager.
- Deep understanding of VPC and DLB’s.
- Deep understanding of REST, HTTP, MQ, JSON, XML and SOA Design and develop enterprise services using RAML in Mule, REST based APIs, SOAP Web Services and use of different mule connectors.
- Strong understanding and experience with security implementations (e.g. SSL/mutual SSL,mTLS SAML, Auth, OAuth).
- Strong understanding and experience with Mule 4 & Dataweave Language
- Ability to interface with clients, technology partners, testing, architecture, and analysis groups.
- Implement Policies in API Manager
- Deep experience with Any point Platform, Flow Design, API Design. Data weave, Cloud Hub, Runtime Fabric, API Management
- Knowledge of Jenkins / CICD Process, AZURE/AWS CICD Process.
- Prior Experience in integration with different applications like SOAP, REST WS, SAP, Salesforce, DB, etc. through Mule soft connectors.
- Creation of Mapping document by working with source and target systems
- Deploy APIs to Cloud hub, Runtime Fabric, On-prem workers, etc.
- MuleSoft RTF Deployment experience a plus
- Prior Experience in Munit, Automation Testing using JMeter.
- SonarQube experience is a plus.
- Anypoint MQ experience is must.
- Understand / apply reusable code design, leverage application architecture / patterns, framework capabilities and functionality, and design / develop solutions that are highly reliable, scalable, and perform to meet business-defined service levels.
- Experiences with Splunk/ELK is a plus.
- Experience in working in Micro services development preferably in API implementation in MuleSoft.
- Excellent communication skills
- Excellent interpersonal and analytical skills
- Excellent attention to detail ability
- Must be a quick learner to gear up in the MuleSoft technology and architectural standards.
- Flexibility in being able to adapt to newer trending stacks.
- Communicate with the backend, frontend, and computer vision developers to make sure that the application pipeline works and push changes to the staging environment.
- Refactoring code and ensuring MVC architecture is followed.
- Work with technologies such as Docker, MongoDBCompass, Git, and Figma.
- Co-Review pull requests with the lead developer and merge the code to the appropriate branch.
- To be able to follow deadlines and work with the development team to ensure that the product pipeline is working smoothly.
- Write clear and consistent code that is easily readable and understandable.
- Willingness to learn and master new concepts.
Do Your Thng is a creator-first tech platform gunning to democratise influence and help creators build the strongest online communities. We’re looking for enthusiastic and dynamic professionals with the urge to take responsibility & ownership and drive the task to completion.
- Participate in the influencer outreach for DYT – On-board top influencers from YouTube, Instagram, Celebrities and KOL, etc. for brand campaigns on the DYT Platform
- Be on top of the latest influencer/ social media trends
- Technology friendly in order to get maximum output from the DYT App for running campaigns and onboarding processes
- Facilitate seamless operations, challenge existing ways of problem-solving and ensure identification and remediation of real root causes
- Develop strong working relationships with other divisions such as Client Success, Support, Finance, Operations, etc.
Roles and Responsibilities :
- Design, Develop, test and maintain software applications with MVC architectures, Microservices and scalable cloud-native apps.
- Perform hands-on coding and provide thoughtful code reviews
- Mentor and lead team members to continuously improve the quality and productivity of deliverables
- Demonstrate ability to work within an agile team as well as collaborate with many other teams on design and implementation strategies. Follow SCRUM Agile Development methodology
- Effective Communication Skills- An ability to express your ideas to the recipient & Co-ordinate and communicate with the cross-functional team along with the client's team
- Problem Solving, Hustler - Get Stuff Done, Self-Disciplined Open-minded, User-Focused, Adaptive
- Lean Principles & Analytical Thinking
- Project planning, timelines and milestones for execution and deliverables
- Participate in the Evaluation Review of your team member
Primary Skills
- Expert in Python with experience on Django.
- Expert in server programming, you should be able to implement complex business logic.
- Good understanding of the threading limitations of Python, and multi-process architecture.
- Good understanding of fundamental design principles behind a scalable application.
- Knowledge of event-driven programming in Python.
- Experience with python packages like Numpy, pandas, flask, Pyspark, pymongo, os, logging, re, pyyaml.
- Experience with swagger io module to expose API
- Strong unit test and debugging skills.
- At least 2 years of experience in RESTful API/HTTP/JSON`
- Knowledge of AWS cloud and python Boto lib.
- Proficient understanding of code versioning tools Like Git.
- Good understanding of Linux OS.
Secondary Skills:
- AWS Kinesis
- Web Sockets
- RAbbitMQ
- AWS Cloud formation
- Prior Proven Experience in growing organic traffic and generating leads.
- Create a Content Strategy in accordance with the Marketing Funnel Stages.
- Hard-core Expertise in SEO Strategies like Competitor Research, Keyword Research, Content Strategy, Link Building, and Technical SEO, etc.
- Lead a team of SEO Executives, Content Writers, and Web Developer.
- Collect data and Present reports on traffic, keyword rankings, and other SEO aspects to Top Management.
- Needs to have a good command of English
- Basic Finance knowledge is preferred.











