Hardware sales

About SalesMonk.ai

SalesMonk.ai is on a mission to revolutionize sales and marketing with cutting-edge AI agents that empower teams to close deals faster and smarter. We are a fast-growing startup, backed by a passionate team of innovators, problem-solvers, and builders.

We are looking for a Senior Full Stack Engineer to join our core engineering team and play a pivotal role in building scalable, high-performing applications for our next-gen platform.

Why join

As a small team, we work in a highly collaborative environment and you'll have the opportunity to participate in every part of the business from idea to production.

• Impact: Build the foundation and shape engineering practices, team, and company culture.
• Excellence: Practice your craft with other ICs and founders in a well-organized, fast-paced environment.
• Ownership: Influence the direction of product and strategy — we care about your opinions.
• Leadership: Mentor the next generation of the team that comes in raw and hungry.
• We’re AI geeks: We use AI not just for our product, but also to code, do reviews, control our browsers, play Spotify…and we’re just getting started 🤓

What you'll do (responsibilities)

We're looking for an experienced individual contributor who enjoys working alongside other experienced engineers and designers to quickly build and iterate on the frontend and backend.

• Build AI agents that change the game. You'll build the infrastructure for SalesMonk from the ground up, having a huge and direct impact by shipping your work to users on prod daily.
• Use modern web tech and influence the stack. The frontend is React/Next.js, the backend Node(and a bit of Python) , and we use TypeScript across the full stack. As we build out our stack, you get to make critical choices and lay the foundations.
• Self-direct your work and co-own the product. You're a technical founder type and will have autonomy and responsibility. You'll be involved in shaping the roadmap and will own the problems, not just the code.
• Create a robust and scalable backend. Build multi-agent AI systems, PostgreSQL database models, performant REST API with Rediscache, 3rd party integrations, product analytics, transactional email, and service monitoring. We currently deploy to Render and Vercel to keep DevOps simple and will be looking for you to establish viable long-term cloud infrastructure and operations.
• Build UI components. You'll implement UI based on our design system. For a lot of our product, we build UI directly using codegen. Design sense is a must!
• Solve interesting technical problems. Bring your full creativity to solve super-challenging technical problems: from complex backend architecture, non-deterministic LLM behaviours, 3rd party integrations, syncing app state, to real-time collaboration.

What we're looking for (qualifications)

You're a senior IC that has built such systems before and this is not an area you have to ramp up on. We don't require any formal qualifications but value learning new skills — especially from one another. We are looking for someone that feels a sense of duty to the users of their work.

• Startup experience. Working in a startup requires a level of hustle that isn’t for everyone. If you’ve been through this before (ideally running your own startup) then you’re going thrive in our energy. ****
• Highly productive while producing quality code. You enjoy pushing out features in a pragmatic and maintainable way. You know when to use duct tape and when to lay a foundation.
• AI wizard. We’re leaning hard into optimising our engineering processes with code. You should have a strong understanding of coding best practices, and be keeping up to date with the latest in the field.
• Curious and quick learning. We don't expect you to have experience in every technology we use, but to learn and be productive quickly. Owning several repos and jumping into all of them doesn't scare you.
• Design sensibility. While you'll co-craft the interface with top designers and frontend engineers, we expect you to have a knack for great UX, such that you feel if something is off and can flag it, or better yet, polish it.
• Attention to detail while pragmatic. We strive for few slips in code, Git hygiene, and clear written communication — all while remaining low-ego and simply focusing on solutions.
• Good heart. We don't tolerate jerks and are generally just friendly people!

What we offer (compensation & benefits)

We'll treat you well. If there are any other benefits that are important to you, we'd like to hear.

• Competitive salary and equity — multiple options based on your desire for ownership.
• Remote-friendly culture — while the role is primarily in office, you can work remotely if a need arises.
• Premium co-working space — work from a WeWork in the heart of Gurgaon.
• Hardware setup — MacBook Pro if you need it, big display, and accessories.

Title: Senior VDI Consultant – Citrix/Azure/VMware

Location: Pune,balewadi

Shift: 3:30 PM – 12:30 AM IST (Aligned to US ET support window)

Fill time role

About:Join the core team delivering 24x7 operational support for a large-scale Virtual Desktop and Applications environment supporting 90,000–100,000 users and 50,000+ VMs across Citrix, Azure, and VMware platforms.

Key Responsibilities

• Provide advanced support, monitoring, and maintenance for Citrix Virtual Apps and Desktops, Azure Virtual Desktop, and VMware environments.
• Lead efforts to enhance image management, patching, provisioning, and migration processes.
• Manage incident triage, root cause analysis, and documentation within ITSM tools.
• Create and maintain PowerShell scripts and other automation solutions for routine tasks.
• Collaborate with US and offshore teams for seamless 24x7 support operations.
• Prepare daily and weekly operational reports summarizing key metrics, incidents, and improvement opportunities.
• Participate in client review meetings to discuss performance and backlog reduction.

Required Skills & Qualifications

• 7+ years in End User Compute (EUC) operations with 5+ years on Azure, Citrix, and VMware platforms.
• Proven experience in Citrix Virtual Apps and Desktops, Azure Virtual Desktop, VMware Horizon, and Windows OS troubleshooting.
• Strong proficiency in PowerShell scripting for automation and reporting.
• Familiarity with ITIL processes (Incident, Problem, Change Management).
• Hands-on experience with ITSM tools (ServiceNow, Remedy, etc.).
• Excellent communication skills for collaboration in distributed teams.
• Ability to work independently and drive technical improvements.

Preferred Skills

• Expertise in Citrix Cloud, Citrix Studio, MCS/PVS, and advanced troubleshooting.
• Experience supporting large-scale enterprise virtual desktop environments (50k+ users).
• Exposure to automation and orchestration frameworks in VDI environments.

Reporting

• Submit daily operational summaries and weekly performance reports covering trends, incidents, and process improvements.
• Collaborate with the Domestic CVS Operations Manager (US) for review meetings and escalation handling.

Why Join

• Opportunity to be part of a flagship virtualization project from its foundation phase.
• High-visibility role with potential to grow into a team lead as the project scales to 15–20 members in 2026.
• Work with a global team managing one of the largest Citrix/Azure VDI environments.

• Excellent written and verbal skills
• Ability to sell work and ideas, and respond positively to feedback.
• Candidates with 1+ years of agency work experience can apply. Prior experience in social media and Account Management will be preferred
• Candidate with Prior mandatory experience with copywriting, content, social media Management experience with a focus on creative direction,
• Strong communication & presentation skill along with client handling skill set is a must.
• Knowledge of Facebook,Instagram, Twitter, linkedin social media platforms

• Create and execute paid media strategy and establish priorities & tactics for achieving MQLs/KPIs
• Research competition, keywords, create ad copies, monitor performance, conversions, A/B Testing
• Build and optimize keywords lists with a continuous test & learn practice to deliver a strong ROAS
• Manage paid search campaigns, paid social campaigns & display campaigns across LoBs
• Understand campaign objectives and optimize ads for conversions and lead generation
• Manage the service and product websites paid search budgets and monitor ROAS closely
• The report paid analytics with actionable insights to identify gaps and adjust ad campaign spends

Position Requirements

• PPC Campaigns Management Google Ads/FB
• Research Keywords & Competition Tracking
• Campaign Strategy & Execution
• Performance Tracking & Optimizing
• Analytics & Reporting

Experience:

•  7-10 years of experience with online marketing, B2B experience is preferred
• Hands-on experience in the execution of PPC - Google Ads/FB/Insta campaigns
• Ability to develop and execute marketing strategies using online channels and tools
• Detailed understanding of Google Analytics, Google Ads, SEM, and Facebook/Insta Ads
• Ability to write ad/landing page copy as per best practices for Google Quality Scores
• Strong analytics, Data Visualization, and Excel skills

Primary Duties

• Build a broad knowledge across various systems and processes via knowledge transfer and capture any missing information on the wiki

• Gather software requirements by talking to various stakeholders and document them

• Implement software solutions after discussing the requirements and taking direction from the Technical lead and talking to other colleagues within and outside the team

• Provide necessary effort and time estimates for tasks to aid scheduling and prioritization

• Provide necessary 3rd line support to the Operations teams including software fixes as needed

• Work on any BAU development activity including on-boarding new data sets and delivering new markets into the system

• Work with external vendors from time to time to gather necessary requirements for new data or changes to existing data specifications

• Maintain pro-active communication with relevant stakeholders and keep them updated on progress

General

• Any other duties commensurate with the post holder’s position and seniority; and
• All employees should understand that it is their personal responsibility to comply with all organisational, statutory and regulatory policies and procedures.

Experience, Knowledge & Skills

Essential

• 4+ years’ experience of programming in Java.
• 4+ years’ experience working with SQL including complex queries, stored procedures, views, database design and solid understanding of database concepts (preferably SQL Server)
• Experience of both Linux and Windows environments, scripting and tools
• Willing to carry out operational data tasks alongside developing new solutions
• Well organised with the ability to prioritise and manage multiple streams of work
• Excellent communication skills

Beneficial

• Experience working with Cloud environments (preferably AWS)
• Experience in handling financial data sets and familiarity with financial instruments (equities, futures, FX)
• Experience working with data pipelines and building ETL solutions
• Experience working with tools like Flink, Kafka and Tableau

Educational & Professional Qualifications

• Educated to degree (or equivalent) level or higher.
• A degree with mathematical and computing content (e.g. Computer Science, Maths, Physics)