Account Manager-Chennai location

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that

wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL,

Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Location: On-site – Bengaluru

Duration: 3 Months (Full-Time Internship)

Stipend: ₹15,000 per month

Role Overview:

As a Content Creator Intern, you'll be responsible for ideating, creating, and delivering content that engages audiences across platforms—especially around tech and long-format narratives. You’ll be featured in some on-camera content, so we are currently looking for a male candidate for role-specific requirements.

Key Responsibilities:

● Conceptualize and create engaging long-format content, particularly in the tech space.

● Script, shoot, and edit videos for social media, YouTube, and other digital platforms.

● Be comfortable appearing on camera as a presenter or host for certain video formats.

● Collaborate with designers, editors, and marketing teams to bring creative ideas to life.

● Stay updated with trends across YouTube, Instagram, and LinkedIn.

Requirements:

● Male candidate (role involves on-camera presence requiring a male host).

● Experience in creating or scripting tech-related or long-format content.

● Basic knowledge of tools like Adobe Premiere Pro, After Effects, Canva, or Figma is a plus.

● Strong storytelling and communication skills.

● Comfortable in front of the camera and presenting ideas clearly.

● Available to work full-time on-site in Bengaluru for the internship duration.

Perks & Benefits:

● Stipend of ₹15,000/month

● Hands-on experience with real brand campaigns and content creation.

● Creative mentorship and professional development.

● Certificate and letter of recommendation on successful completion.

Position Overview:

We are seeking a proactive and detail-oriented Sales Development Representative (SDR) to join our dynamic team remotely. The ideal candidate will be responsible for identifying potential clients, generating leads, and nurturing relationships to drive business growth. This role requires excellent communication skills, a high level of creativity, and a thorough understanding of sales processes and market trends.

Key Responsibilities:

Prospecting and Lead Generation:

• Conduct comprehensive market research to identify potential clients and target industries.
• Utilize various tools and platforms (e.g., LinkedIn, CRM software, industry databases) to source and qualify leads.
• Develop and implement lead generation strategies to attract and engage potential clients.
• Monitor and analyze lead generation campaigns to optimize performance and effectiveness.

Client Consultation and Needs Analysis:

• Engage with potential clients to understand their business needs and challenges.
• Conduct detailed needs analysis to identify opportunities for the company’s products or services.
• Tailor solutions to meet the specific needs and requirements of each potential client.
• Provide insights and recommendations based on client consultations.

Sales Presentations and Pitching:

• Develop compelling sales presentations and pitches tailored to the needs of prospective clients.
• Present product/service features and benefits to potential clients through virtual meetings and calls.
• Highlight unique selling points and value propositions to differentiate from competitors.
• Use storytelling and persuasive techniques to engage and convince potential clients.

Relationship Management:

• Maintain regular follow-up with leads and clients to ensure ongoing engagement and satisfaction.
• Serve as a point of contact for client inquiries and provide exceptional customer service.
• Identify opportunities for upselling and cross-selling additional products or services.

Qualifications:

• Strong knowledge of CRM software and lead generation tools.
• Excellent written and verbal communication skills.
• Ability to work independently and manage time effectively in a remote work environment.
• Strong analytical and problem-solving skills.
• High level of attention to detail and organizational skills.
• Familiarity with digital marketing techniques and social media platforms is a plus.

Skills:

• Proficiency in Microsoft Office Suite and Google Workspace.
• Ability to multitask and handle multiple lead generation campaigns simultaneously.
• Strong interpersonal skills with the ability to build relationships and network.
• Self-motivated with a proactive approach to identifying opportunities.

Benefits:

• Competitive salary and performance-based Incentives.
• Opportunities for professional development and career growth.
• Access to company-sponsored training and resources.

Job Summary:

We are looking for a highly motivated and skilled Service Desk Analyst with expertise in call handling and ticket management. The ideal candidate should possess strong troubleshooting skills, experience with ITSM tools, and familiarity with US customer support in a 24x7 operational environment. Retail domain knowledge and certifications such as ITIL, Google, or AWS will be an added advantage.

Key Responsibilities:

• Handle inbound calls and manage IT service requests and incidents efficiently

• Create, update, and resolve tickets using tools such as ServiceNow, BMC Remedy, etc.

• Provide support for client environments including AVDI, Citrix, and Windows-based systems

• Perform basic Windows OS and network connectivity troubleshooting

• Update and maintain Knowledge Base (KB) articles

• Ensure shift adherence and active participation in shift handovers and team huddles

• Collaborate with cross-functional teams for issue resolution

• Support retail technologies such as POS systems, pin pads, MDM, and virtual interfaces

• Maintain high levels of customer satisfaction through professional communication and timely resolution

Required Skills:

• Proven experience in a service desk/call center role handling US customers

• Hands-on experience with ITSM tools like ServiceNow, BMC Remedy

• Familiarity with Citrix, AVDI, and Windows troubleshooting

• Basic understanding of network connectivity (LAN/Wi-Fi/IP-related issues)

• Excellent verbal and written communication skills

• Ability to work in a night shift and rotational 24x7 schedule

• Strong team collaboration and time management skills

Job Description:

We are looking for a proactive Business Development Executive with experience in B2B sales to drive growth in our e-commerce operations. The ideal candidate will focus on acquiring new business clients, managing vendor relationships, and supporting sales through digital marketing initiatives.

Key Responsibilities:

• Generate and convert B2B leads for e-commerce partnerships
• Onboard and manage vendors/suppliers on the platform
• Build and maintain strong client relationships
• Support digital marketing campaigns to boost product visibility and sales
• Monitor market trends and competitor activities
• Achieve monthly sales and business targets

Key Skills:

• B2B sales and client acquisition
• Knowledge of e-commerce operations
• Understanding of digital marketing (SEO, SEM, social media)
• Strong communication and negotiation skills
• CRM and lead management tools proficiency
• Self-motivated and target-driven

Fynd is India’s largest omnichannel platform and a multi-platform tech company specializing in retail technology and products in AI, ML, big data, image editing, and the learning space. It provides a unified platform for businesses to seamlessly manage online and offline sales, store operations, inventory, and customer engagement. Serving over 2,300 brands, Fynd is at the forefront of retail technology, transforming customer experiences and business processes across various industries.

What will you do at Fynd?

• Run the production environment by monitoring availability and taking a holistic view of system health.
• Improve reliability, quality, and time-to-market of our suite of software solutions
• Be the 1st person to report the incident.
• Debug production issues across services and levels of the stack.
• Envisioning the overall solution for defined functional and non-functional requirements, and being able to define technologies, patterns and frameworks to realise it.
• Building automated tools in Python / Java / GoLang / Ruby etc.
• Help Platform and Engineering teams gain visibility into our infrastructure.
• Lead design of software components and systems, to ensure availability, scalability, latency, and efficiency of our services.
• Participate actively in detecting, remediating and reporting on Production incidents, ensuring the SLAs are met and driving Problem Management for permanent remediation.
• Participate in on-call rotation to ensure coverage for planned/unplanned events.
• Perform other task like load-test & generating system health reports.
• Periodically check for all dashboards readiness.
• Engage with other Engineering organizations to implement processes, identify improvements, and drive consistent results.
• Working with your SRE and Engineering counterparts for driving Game days, training and other response readiness efforts.
• Participate in the 24x7 support coverage as needed Troubleshooting and problem-solving complex issues with thorough root cause analysis on customer and SRE production environments
• Collaborate with Service Engineering organizations to build and automate tooling, implement best practices to observe and manage the services in production and consistently achieve our market leading SLA.
• Improving the scalability and reliability of our systems in production.
• Evaluating, designing and implementing new system architectures.

Some specific Requirements:

• B.E./B.Tech. in Engineering, Computer Science, technical degree, or equivalent work experience
• At least 3 years of managing production infrastructure. Leading / managing a team is a huge plus.
• Experience with cloud platforms like - AWS, GCP.
• Experience developing and operating large scale distributed systems with Kubernetes, Docker and and Serverless (Lambdas)
• Experience in running real-time and low latency high available applications (Kafka, gRPC, RTP)
• Comfortable with Python, Go, or any relevant programming language.
• Experience with monitoring alerting using technologies like Newrelic / zybix /Prometheus / Garafana / cloudwatch / Kafka / PagerDuty etc.
• Experience with one or more orchestration, deployment tools, e.g. CloudFormation / Terraform / Ansible / Packer / Chef.
• Experience with configuration management systems such as Ansible / Chef / Puppet.
• Knowledge of load testing methodologies, tools like Gating, Apache Jmeter.
• Work your way around Unix shell.
• Experience running hybrid clouds and on-prem infrastructures on Red Hat Enterprise Linux / CentOS
• A focus on delivering high-quality code through strong testing practices.

What do we offer?

Growth

Growth knows no bounds, as we foster an environment that encourages creativity, embraces challenges, and cultivates a culture of continuous expansion. We are looking at new product lines, international markets and brilliant people to grow even further. We teach, groom and nurture our people to become leaders. You get to grow with a company that is growing exponentially.

Flex University: We help you upskill by organising in-house courses on important subjects

Learning Wallet: You can also do an external course to upskill and grow, we reimburse it for you.

Culture

Community and Team building activities

Host weekly, quarterly and annual events/parties.

Wellness

Mediclaim policy for you + parents + spouse + kids

Experienced therapist for better mental health, improve productivity & work-life balance 

We work from the office 5 days a week to promote collaboration and teamwork. Join us to make an impact in an engaging, in-person environment!

Requirements

Must have 1.5 years of experience in front end development in an internet startup

Deep knowledge of Angular practices and commonly used modules based on extensive work experience

Proficiency with javascript and html5

Extensive knowledge of CSS and JS methods for providing performance visual effects and keeping the frame rate above 30 fps at all times

Thorough understanding of the responsibility of the platform, database, API, caching layer, proxies and other web services used in the system

Creating custom general use modules and components which extend the elements and modules of core Angular

Ability to understand business requirements and translate them in to technical requirements

Roles and responsibilities

Delivering a complete front end application

Ensuring high performance on mobile and desktop

Writing tested, idiomatic and documented Javascript, HTML, CSS

Co-ordinating the workflow between graphic designer, HTML coder and yourself

Cooperating with the back end developer in the process of building restful API

Communicating with external webservices

Ensure high quality graphic standards and high consistency

Stay up to date on emerging technologies

Write functional requirement documents and guides

Must have skills (Angular 6, CSS, HTML, Javascript (ES5 and ES6), rest ful API, Product company / startup experience)

What You'll Do:

• Understand the upcoming development requirement of product in depth.
• Design product architecture as per vision, insights and concurred direction.
• Design and develop the APIs using Java, Spring, and Hibernate required for the product and expose them to be used by the front-end developers.
• Design the database and tables in MySQL/PostGreSQL/NoSQL (whichever is suitable for the need of the product) and guide the team to utilize them in the best possible way.
• Get involved in continuous maintenance of the product and get the bugs fixed in time.
• Coordinate the workflow between the UX Designers and front-end developers.
• Work on integrating flows with external tools - Segment, Branch, Clevertap.

Ideal Profile:

• Proficiency in Core Java & Spring framework.
• Expertise in Web Service technologies.
• Experience in building the architecture as per the product’s need.
• Experience in building REST APIs using Java/Spring.
• Excellent knowledge in Databases and code integrations such as Postgres SQL, SQL Server, MySQL.
• Experience in full life cycle development of a product (specifically mobile products) is a plus.
• Experience with Java/Spring-Boot, Hibernate Cloud Services, AWS.
• Experience with security principles and frameworks.
• Knowledge of modern authorization mechanisms, such as JSON Web Token and OAuth2 - Familiarity with code versioning tools (primarily Git).
• Essential skills are Core Java/J2EE, functional aspects, Spring Framework, Tomcat, SVN, Git, Postman/Newman.
• Should have worked in Agile methodologies.
• Good object-oriented and problem-solving skills.
• Strong communication skills along with the ability to work in a highly collaborative environment.

Job description 

• Lead design, development, implementation and maintenance of applications & back-end  services demonstrating service-oriented architecture. 
• Design, build, test, and maintain scalable APIs, services, and systems within the  platform. 
• Choose the right Data Structures, tools, and tech stacks and do high-level design with guidance. 
• Build, develop, mentor, review code and coach junior team members. 
• Extensive programming experience with cross-platform development: Java/SpringBoot,  Javascript/Node.js, Express.js or Python 
• Extensive knowledge of ElasticSearch, MongoDB or Cassandra, Redis, SQS and data  streaming (Spark, Flink, Kafka streams, storm, etc.). 
• Well versed in Kafka Understanding cloud native technologies such as Docker and  Kubernetes, capable to cover full development lifecycle including CI/CD 
• Experience in use of source code management system like GIT, bitbucket and build tools  like ant, maven, Gradle or make. 
• Take great pride in Code quality and developer productivity. 
• Put in Microservcies architecture in place that paves road for scalability, efficiency,  observability, and availability. 
• Build (and open source) data processing, storage and fetch systems at the petabyte scale  with the lowest cost/GB while still responding in milliseconds at the 99th percentile. 
• Write algorithms and services to influence personalisation and recommendation from a  real-time recommendation engine for both home feed to surface most viral videos +  video e-commerce 
• Build machine learning pipelines using Kinesis,Spark/Flink/TensorFlow etc 
• Agile methodologies, Sprint management, Roadmap, Mentoring, Documenting, Software  architecture 
• Proven experience in handling large infrastructure and distributed systems Liaison with Product Management, DevOps, QA, Client and other teams Your Experience Across The Years in the Roles You’ve Played 

• Have total or more 7 - 9 years of experience with 2-3 years in a startup. Have B.Tech or M.Tech or equivalent academic qualification from premier institute. Experience in Product companies working on Internet-scale applications is preferred 
• Thoroughly aware of cloud computing infrastructure on AWS leveraging cloud native  service and infrastructure services to design solutions.
• Follow Cloud Native Computing Foundation leveraging mature open source projects  including understanding of containerisation/Kubernetes. 

We Value Engineers Who Are :

• Customer-focused: We believe that doing what’s right for the creator is ultimately what  will drive our business forward. 
• Obsessed with Quality: Your Production code just works & scales linearly 
• Team players. You believe that more can be achieved together. You listen to feedback  and also provide supportive feedback to help others grow/improve. 
• Pragmatic: We do things quickly to learn what our creators desire. You know when it’s  appropriate to take shortcuts that don’t sacrifice quality or maintainability 

Chingari Benefits 

The glory. Almost too much responsibility. 

A fun-life balance 

A ticket on our rocket ship to the moon. �� 

Headquartered in Silicon Valley, Gupshup is a global leader in cloud messaging, enabling businesses to build engaging conversational experiences, seamlessly across 30+ messaging channels, using a globally available cloud API.

Gupshup handles over 4.5 billion messages per month and has processed over 225 billion messages, enabling over 36,000 businesses to engage nearly a billion users across channels including SMS, WhatsApp, Facebook Messenger, Twitter, WeChat, Viber, Slack, Android RCS, Mobile App and Mobile Web.

Gupshup offers a comprehensive product portfolio that includes an easy to use omni-channel messaging API, advanced bot building platform and mobile marketing tools. Gupshup has also forged strategic partnerships with Facebook, WhatsApp, Google and Cisco to offer innovative mobile messaging solutions with broad reach.

You could log on to https://www.gupshup.io/developer/home">https://www.gupshup.io/developer/home for more information.

Location: Mumbai (Goregaon East )

Roles and Responsibilities:

• Experienced in Java and associated technologies.
• Should have worked with highly scalable web applications
• Good debugging capability
• Should be able to search through logs on server and narrow down to root cause of functional issue from stack trace or performance issue from logs of latency of different components.
• Product development experience in agile environment will be a big plus though not mandatory.
• Highly Tech Savvy and hands-on. Good exposure into design patterns
• Good understanding of OOPS concepts.
• Experience of working with open source technology and tools.

Regards,
Tina Dsouza