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Job Description
We are looking for a Customer Integration Engineer to help new and existing customers with all aspects of implementing our solution. You will work closely with our sales team to get onboard our new clients.
Responsibilities
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You will be the main point of contact for the new customer’s technical and implementation teams to get new customers live or existing customers live with new projects
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You will guide the client’s tech team through the entire integration process
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Ensure continuity between sales and customer success
Skills & Requirements
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1 to 3 years of experience in customer integration with SaaS companies
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Experience with frontend web development is must
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Experience and understanding of REST APIs
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Exposure to mobile app technologies is a plus
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SaaS and B2B experience is a must
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Comfortable with communicating with all levels of team members internally and
externally
Join us
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To work on one of the few world class DevTools SaaS companies in India
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To work with a global team which delivers 1 Bn optimized media files each day.
(Google answers 6Bn queries / day)
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For the opportunity to work in a dynamic team that is async first and remote
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For an open learning environment with a lot of freedom
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For the leadership opportunities in a very transparent, result oriented and fast
growing team
Job description
Company Description
Realsta is an investment management and asset management company located in Gurugram. With approximately 400 crores in funds under advice and 1 lakh sq ft of assets under management, we focus on investing in real estate with a disciplined methodology. We align our interests with our clients and bring our operational expertise, on-ground insights, and large-scale capital to bear on every transaction.
Admin and Office Management:
- Manage office supplies, equipment procurement, and vendor relations.
- Organize and maintain leasing documentation and records.
- Coordinate meetings, appointments, and events for internal and external stakeholders.
- Handle correspondence via emails, calls, and letters.
- Oversee facility management to ensure office spaces are clean and organized.
- Manage the travel desk, petty cash, and promptly resolve administrative issues.
- Maintain administration reports, vendor invoices, and reconciled ledgers.
Operations and Leasing Management:
- Coordinate property showings, tours, and inspections for prospective tenants.
- Manage lease agreements, ensuring all necessary documents are prepared, signed, and filed.
- Facilitate lease negotiations and follow up on lease renewals.
- Track leasing inquiries and maintain a database of potential tenants.
- Maintain communication with management, staff, and vendors for smooth operations.
- Manage client relationships and act as a point of contact for operational needs.
- Monitor budgets, forecasts, and implement checks to mitigate operational risks.
- Negotiate contracts, monitor vendor performance, and ensure compliance with company policies.
Fitout and Facility Management:
- Collaborate with tenants and contractors for office fitouts.
- Ensure compliance with building codes and tenant improvement guidelines.
- Oversee construction, installation, and inspection of tenant improvements.
- Schedule and oversee property maintenance, repairs, and service contracts.
- Handle tenant requests promptly to maintain satisfaction and compliance with regulations.
Vendor and Pantry Management:
- Identify, evaluate, and manage relationships with vendors, contractors, and suppliers.
- Obtain bids, negotiate contracts, and ensure timely delivery of services.
- Manage pantry supplies, inventory, and vendor coordination to optimize costs and efficiency.
- Ensure cleanliness and organization of pantry and office spaces after meetings and events.
Tenant Relations and Customer Service:
- Build and maintain strong relationships with tenants.
- Address tenant inquiries, concerns, and complaints effectively.
- Conduct regular meetings and feedback sessions to improve service delivery.
- Support tenant onboarding and retention efforts throughout the lease term.
Qualifications:
- Bachelor's degree in Business Administration, Management, or related field.
- Proven experience in administrative and operational roles, preferably in a client-facing positions.
- Strong communication, organizational, and multitasking skills.
- Ability to manage budgets, negotiate contracts, and resolve conflicts effectively.
- Proficiency in MS Office Suite and familiarity with administrative software.
- Attention to detail and ability to prioritize tasks in a fast-paced environment.
- Strong leadership qualities and ability to work independently as well as part of a team.
- Writing, editing and proofreading website content.
- Write Articles, Blogs, Social media, Forum and other SEO best practices.
- Develop content to support SEO strategies to drive traffic to the site and improve website Ranking.
- Understanding of Web publishing requirements.
- Experience in creating content for the web and growing a social audience.
- Editorial mindset with an ability to predict audience preferences.
- Expertise in social media platforms.
- Collaborate with multiple teams to develop compelling content plans.
- Ability to deliver high-quality documentation paying attention to details.
- Basic Knowledge of technical terminologies.
- Excellent communication skills in English both written and spoken.
Identify relationships and converting to
sales force custom objects, lookup
relationships, junction objects, master-
detail relationships.
Expertise in Force.com technology stack:
APEX, Visual Force, SOQL,SOSL.
Extensive experience of using declarative
features like validation rules, workflows,
approval processes, sharing rules
automation for satisfying
complex business process automations.
Worked extensively on various
salesforce.com standard objects like
Accounts, Contacts, Opportunities,
Products, Cases, Leads, Campaigns,
Reports and Dashboards
• Hand on experience with Apex Language,
Apex Trigger, Apex Class, Asynchronous
Apex and Visual Force (Page, Component
& Controllers) .
• Good exposure of designing Lightning
components, Lightning Design System
• Good exposure of Salesforce Integrations
using SOAP and REST APIs
• Working knowledge of SQL
• Salesforce Certified candidates shall be
preferred
• Understanding of the DevOps model
• Understanding of the CI/CD pipeline for
deployments

Intro
EAGLE Power Holdings aims to launch a portfolio of new energy retail brands, all of which enjoy the efficiency of a single technology platform. We want to do more than offer cheap "green" tariffs, and believe that our range of engaging brands can identify with shifts in consumer preferences (e.g. growth of EV usage), with the value of local communities, and with proactive support of broader ESG causes.
Our long-term strategy is technology-driven, and involves unlocking value through the digitalisation of processes around customer acquisition, engagement, and retention.
Developers at EAGLE flourish in an agile process where collaboration and ego-free communication is valued. We believe in developing working software throughout the entire product development process. We engage in product thinking as a team and cross-functionality among product managers, designers, and domain experts is promoted.
How you fit in
Engineering is the executional function of EAGLE's software delivery wing. As a server-side developer at Eagle, you will take the lead on implementing various software services of our core energy retail infrastructure. Not only are you expected to write clean, tested, and maintainable code, you will also be a central part of a product team that iterates constantly, ships regularly, and learns continuously. You will have the creative freedom for learning, experimenting, and responsible risk-taking in a startup environment.
What your role consists of:
- Develop enterprise-scale backend services using Golang
- Collaborate with engineers, UI/UX designers, and product owners to build & ship new features and maintain/enhance existing ones
- Independently come up with extensible low-level software design. Write modular, tested, readable and performant code
- Debug production issues across services and multiple levels of the stack
- Help inform product prioritisation and scoping decisions by evaluating technical complexity and risk
- Improve engineering standards, tooling, and processes
- Maintain technical documentation
What you bring to this role:
- At least 1-3 years of demonstrated ability to rely on an iterative process to maintain momentum on projects in a distributed, collaborative, agile environment
- An ownership mindset: you should look not only at what you’re asked to do, but ask why you’re doing it and how it impacts on the rest of the product, our customers, and whether it makes sense
- Comfort with low-level engineering and ability to write efficient, performant and tested code
- Think deeply about systems and services and write high-quality code. We work mostly in Golang, with AWS Cloudformation. However, languages can be learned: we care much more about your general engineering skill than - knowledge of a particular language or framework.
- Excellent communication skills and ability to give and receive constructive feedback
- Passion for the whole product process. You will have your specific areas of focus, but we find those that are passionate about the bigger picture collaborate best with cross-functional teams
Where we are
While the company is registered in the UK, the software delivery wing is built to be remote-first. Whether you prefer to be in situ or a digital nomad (or anything in between), you are welcome. We are not inclined to support relocation to London for candidates that are not already based there, as we are a remote-first company.
What’s in it for you
We offer competitive salaries based on prevailing rates in your local employment market, but there is further room to negotiate if you are the right candidate. In addition to your basic package, you can expect to receive the following benefits:
- Flexible working hours
- Unlimited annual leave
- On-the-job coaching, and access to mentorship by industry and domain thought leaders
- Full or partial sponsorship for professional/skill development courses, certifications, and other learning opportunities (evaluated on a case-by-case basis)
- Monthly allowance package for remote working (coworking membership or cash allowance)
About EAGLE Power Holdings
In a nutshell: Transforming energy retail and supply through cutting-edge software and AI technology
The venture is in ‘stealth mode’ as we lay the foundations for blast-off. It has been launched by a team with a history of entrepreneurial successes. These include one in the climate change space which services the Californian and North America carbon markets, and another which provides highly refined machine learning software to the energy arena in Asia. Both companies were acquired last year.
This start-up was launched in London at the end of 2020, and will focus on the deregulated energy market in GB. The mission is to discover, or invent, a viable business and operational model for energy retail within the near-zero-cost energy ecosystem that the world is moving towards. This transformation is driven by the ever-decreasing prices of renewables/alternative generation, and by the exponentially growing volumes of national energy system data. We believe these factors have yet to truly disrupt the market, and intend to accelerate the sharing of value back to consumers.

- Strong knowledge of WordPress Platform
- Expertise in WordPress Custom Theme Development and Plugin Development
- Expertise in WP Plugin Integration (WooCommerce, WPML, Membership plugins etc)
- Should understand how to make WordPress manageable from admin panel
- Understands WP architecture and knows how to perform database and code optimization for WordPress
- Expertise in HTML5, CSS3, JavaScript
- Proficiency in PHP/MYSQL and AJAX
- A thorough understanding of cross-browser compatibility issues
- Strong understanding of responsive web design techniques
- An ability to work on multiple projects and tasks at the same time
- Great attention to detail, highly organized
- A positive and upbeat attitude with the ability to learn quickly
- Minimum 4 years of experience in WordPress Development
- Experience with Magento, and Shopify (preferred)
- Excellent written and spoken English
- The ability to adapt to a diverse and multicultural environment
- A reliable workstation with a fast computer, microphone and speakers, reliable internet and power for working remotely
YOUR DUTIES AND TASKS:
- Developing and providing maintenance support for WordPress sites
- Developing custom themes and plugins
- Migrating websites from other platforms to WordPress
- Integrating and setting up plugins like WPML, WooCommerce, Membership, etc.
- Optimizing page speed of WordPress sites
- Implementing SEO/CRO best practices in WordPress sites
- Transforming complex PSD layouts into pixel-perfect presentation layer HTML5/CSS3 templates
- Creating responsive website designs
- Working under tight deadlines
- Handling multiple projects at the same time
- Producing high-quality work with a strong focus on detail




