Corporate Relationship Manager

Who we are:

MangoApps is a modern, cloud-based platform that unifies content, communication, training, and operations for the entire organization in one single platform. Unlike tens of point solutions, our integrated approach provides a unified employee experience that saves time and company costs.

As large enterprises invest in MangoApps, we need strategic and high-energy techno-functional talent, who will create, develop, and maintain one-on-one relationships with our enterprise customers. In this role, you will be responsible for onboarding large enterprise accounts on to MangoApps platform. Driving ongoing implementation and providing world class support would be one of your key KRA's. You will also partner closely with other cross-functional team members to translate business needs and product requirements into new solutions for these customers.

The Opportunity:

• You will be an expert on MangoApps platform driving the end-to-end implementation to meet the customer technical and business requirements. You will also serve as the primary point of contact for the customer, managing customer expectations and ensuring high-level customer satisfaction.
• You will work like a Forward Deployed Engineer (FDE), with an ability to work directly in customer environments to diagnose, troubleshoot, and implement solutions in close to real time by collaborating closely with Engineering, DevOps, QA and Product teams.
• You will translate customer-specific requirements into scalable product improvements and engineering inputs.
• You will participate in project-based, architectural and design discussions to ensure solutions are optimal for customers. You will ensure timely response and resolution to technical and product related incidents.
• You are expected to own support escalations and investigate technical issues and coordinate with engineering and product teams to diagnose problems and take corrective actions for customers.
• Conducting regular status calls and business reviews would be part of your responsibilities as a TAM on the Mango team. You will assess the health of the account by identifying risks and preparing risk mitigation plans to avoid and minimize churn.
• You will proactively update customers about product enhancements, upgrade and ensure necessary action to maintain availability and customer satisfaction.
• You will be responsible for enabling our customers with sound product knowledge. You will be conducting live training sessions for customers in onboarding phase.

What makes you a great fit for our team:

• 5+ years of experience leading technical implementations and ongoing technical relationships requiring ownership and execution of complex, client-facing enterprise projects with senior internal and external stakeholders.
• Effective communication skills including active listening skills, understanding non-verbal signs (even over zoom! ) storytelling and rapport building. Strong exposure with handling US customers.
• Strong customer orientation with an eagerness and ability to tune, tweak and improve a rapidly evolving client engagement process.
• Solid Understanding of Cloud & SaaS Architecture, with Working knowledge of: Cloud environments (AWS/Azure/GCP basics) and System integrations, authentication (SSO, APIs).
• Strong Hands-On Technical Debugging skills with ability to diagnose and troubleshoot issues in live customer environments working with APIs, logs, integrations and cloud environments. You should be adept at Breaking down complex issues, Identify root cause (not just symptoms) and propose practical, implementable fixes.
• Excellent problem-solving skills with an ability to manage multiple, complex, high-priority tasks, and situations across multiple accounts.
• Strong conflict resolution and negotiation skills with a sense of urgency in driving to closure escalations and open technical issues.
• Highly efficient team player, with the ability to work independently to juggle multiple priorities in a fast-paced and fluid environment.
• You thrive in a fast-paced and dynamic environment and are a self-starter who gets things across the finish line.
• Ability to curate training contents and presentations for Product training sessions.
• Prior experience in architecting, developing and seeding customer facing intranets with high value content to drive user adoption is highly desirable.

Why work with us:

• We take delight in what we do, and it shows in the products we offer and ratings of our products by leading industry analysts like IDC, Forrester and Gartner OR independent sites like Capterra

• Be part of the team that has a great product-market fit, solving some of the most relevant communication and collaboration challenges faced by big and small organizations across the globe.

• MangoApps is highly collaborative place and careers at MangoApps come with a lot of growth and learning opportunities. If you're looking to make an impact, MangoApps is the place for you.

• We focus on getting things done and know how to have fun while we do them. We have a team that brings creativity, energy, and excellence to every engagement.

• A workplace that was listed as one of the top 51 Dream Companies to work for by World HRD Congress in 2019

• As a group, we are flat and treat everyone the same.

Benefits:

We are a young organization and growing fast. Along with the fantastic workplace culture that helps you meet your career aspirations, we provide some comprehensive benefits.

• Comprehensive Health Insurance for Family (Including Parents) with no riders attached.
• Accident Insurance for each employee.

About You:

• Self-motivated: You can work with a minimum of supervision and be capable of strategically prioritizing multiple tasks in a proactive manner.
• Driven: You are a driven team player, collaborator, and relationship builder whose infectious can-do attitude inspires others and encourages great performance in a fast-moving environment.
• Entrepreneurial: You thrive in a fast-paced, changing environment and you're excited by the chance to play a large role.
• Passionate: You must be passionate about online collaboration and ensuring our clients are successful; we love seeing hunger and ambition.
• Thrive in a start-up mentality with a whatever it takes attitude.

Job description:

Job Description for Business Development Executive

Modicle Studios is one the fastest growing 360 degree Marketing Communication Organisation based in Bhandup Mumbai.

For this expansion we are looking at a young dynamic Business Development Executive.

Roles and Responsibilities:

1. Be part of the Business Development function so as to increase the Client Base and Revenue

2. Currrent Lead Management to convert them to prospective clients

4. Engagement of prospects on Linkedin. Work on Linkedin Navigator for generating new leads and keep engaging with them.

5. Organise Seminars/Webinars for prospective clients

6. Attending and Presenting Modicle Studios in Networking and Business Forums

Who can apply?

1. 3-5 Years’ Sales or Business Development experience preferably in a Service Industry

2. Great Written and Verbal Communication Skills

3. Willingness to travel and meet prospects in and around Mumbai

4. Women wanting to start/restart their career can also apply

5. Should be willing to travel for client meetings and seminars

6. Knowledge of CRM software would be handy

Job Type: Full-time

Benefits:

• Cell phone reimbursement

Ability to commute/relocate:

• Mumbai, Mumbai Suburban - 400078, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Preferred)

Experience:

• total work: 4 years (Preferred)
• B2B sales: 3 years (Preferred)

Language:

• English (Preferred)

Location:

• Mumbai, Mumbai Suburban - 400078, Maharashtra (Preferred)

Willingness to travel:

• 75% (Preferred)

Work Location: In person

About the role –

● Counsel students over the phone for admissions in UG & PG Courses.

● Assist learners in forms filling for admission.

● Guide students to take admission in our partner colleges as per the assigned targets.

● Have a direct access to the colleges SPOC as & when required & help in admission conversion

process. Maintain daily MIS on the calls & walk-ins (if any)

Must have skills:

● Excellent listening + communications skills (English, Hindi, Kannada and Tamil)..

● Interpersonal Skills

● Integrity and Professionalism.

● Ability to operate within a wide range of student personalities and background.

● Should enjoy working in a core sales driven environment.

● Self-starter & ability to execute high velocity closures.

● Inherent ability to have engaging conversations.

We are seeking a driven, detail-oriented web developer to join our growing team. In this role, you will take the designs created by UI/UX designers and use a mix of HTML5, CSS3, and JavaScript to code those website designs. You will work closely with various members of the organization to play a key role in the successful launch of websites and applications.

• Knowledge of HTML5, CSS3, JavaScript, and content management systems like WordPress
• Translate UI/UX design wireframes to actual code
• Proficient understanding of cross-browser compatibility issues and ways to work around them.
• Experience with CSS Preprocessors
• Enhance application for maximum speed and scalability
• Write reusable code and libraries
• Experience with RESTful Services and APIs
• Knowledge of asynchronous request handling, partial page updates, and AJAX.
• Good understanding of code versioning tools like Git & SEO principles and ensuring that the application will adhere to them.

• Should have 3-7 years of relevant Experience
• Should be ready to work and handle work without teammates
• Should be ready to work in Evening or Night Shifts
• Ready to join immediately

• Permanent Wor From Home
• No Bar for Right Candidate
• Fixed Internet Allowance
• Saturday Sunday Off

Responsibilities

• Developing new user-facing features using ReactJS
• Building reusable components and front-end libraries for future use
• Translating designs and wireframes into high quality code
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers
• Understand business requirements and translate them into technical requirements
• Building robust applications that can handle both unexpected errors and heavy load

• 3+years experience in Reactjs
• Strong proficiency in JavaScript and Typescript
• Strong Knowledge of Redux/React Context/Hooks
• Strong Knowledge of frontend end technologies such as HTML/CSS
• Experience developing with responsive applications
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Familiarity with modern front-end build pipelines and tools like Webpack or Create React App
• Familiarity with Git

We are conducting interviews for International Business Development Professionals / Corporate sales executive (Desk Job/Inside sales/No field JobAddress:301/302,GraceChamber,Andheri-Kurla Road,Chakala, Andheri East,Mumbai 400069

 Nearest Metro Station: Western Express Highway

 Landmark: Chakala Signal, near gurudwara  

No of Working Days: 5 Days (Monday to Friday)

Salary: Upto 3 Lac + Incentive +International Travelling

Age: Between 18years to 29 years

We request you kindly visit the company web-site before coming for the interview- Website: http://www.synnexgroup.com/">www.synnexgroup.com

JD: Responsibilities

• Reach out to customer leads through cold calling.
• Create and maintain a database of target organization in the assigned market 
• Achieve agreed upon sales targets and outcomes within schedule
• Coordinate sales effort with team members and other departments
• Continuously improve through feedback
• attending trade exhibitions, conferences and meetings
• To be able to work with a team and achieve the desired results  

Skills and Qualifications:

• Qualifications required: A Graduation and above
• Minimum Experience Required: 0-1 Years
• The ability to handle customers efficiently
• Possess excellent English communication skills
• Negotiation Skills

Having high degree of self-motivation and ambition 

Note : Please come in formal with updated Resume

Note: Please ignore, If you have attended an interview in last 6 month. Kindly refer your friend and colleagues. 

Regards
 
Dolly Rai

_____________________
SYNNEX GROUP