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Operations Manager (Non-Tech Role)
Roles and Responsibilities:
- Set objectives and goals for the team and track progress.
- It is an employee-facing managerial role.
- Lead multiple resources and groups from an operational angle and track progress through daily standups.
- Should be excellent in writing general email communication.
- Dealing with email inquiries.
- Taking minutes of the meeting and tracking those to closure.
- Document an overall status report of engagement.
- Mentor and coach team to work on creating case studies for the respective projects.
- Follow up with the prospects for getting appointments. Acting partially like a Sales Manager.
- Monitoring the daily progress of team members.
- Organizing project team meetings and recording minutes.
- The person will be managing groups related to delivery, content creation, graphics, and social media departments.
- Should conduct standup meetings
- Use of Google sheet, Asana and Slack to streamline the project, resource, and portfolio management.
- Develop the project plan for the tasks, dependencies, and participants required to mitigate the risks to system quality.
- Detail-oriented with strong data collection, analysis, and reporting skills.
- Experience working in diverse and collaborative environments.
- Delegating tasks to team members.
- Tracking and communicating project risks and opportunities.
- Providing input into the planning process.
- Good at decision making, relationship building & have good leadership qualities.
- Capable of developing procedures, service standards, operational policies, and guidelines with an attitude for continuous improvement.
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About FrugalTesting
About
We are a boutique testing firm located in Hyderabad. At Frugal Testing, We believe that a robust software testing process is the key to ensuring a great user experience. We offer complete testing solutions for all stages of the software development lifecycle, from test planning to deployment.
Frugal Testing has been in the quality control field for over six years, and have worked with a wide range of industries from Startups to Fortune 500 companies including Edtech, Fintech, Banking, Healthcare, Retail, Travel, Food and Sports.
Services Offered:
- Functional Testing
- Automation Testing
- Performance Testing
- Security Testing
- Compatability Testing
- OTT Testing
- Voice Testing
- Web3 Testing
- Metaverse Testing
- D365 Testing
- IoT Testing
Our goal is for you to be happy at work so your productivity shoots through the roof!
Benefits include health insurance, team outings, unlimited snacks, company events and a lot more. We also give our employees the opportunity to grow their career by working on projects that help them develop new skills and improve their expertise.
Know more : https://www.frugaltesting.com/
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Job description
We are hiring a dynamic Business Development Associate / Business Development Manager experienced in the Online Bidding platform - UPWORK .
Only local candidates of Kolkata needs to apply
The current position requires the following skills:
Marketing Skills
● Very strong communication skills
● Fluent in English (written and spoken)
● Understanding of general IT outsourcing business
● Experienced in working with different bidding sites - Upwork, Freelancer, etc
● 2 - 6 years Experience in handling international clients (US, UK, EU)
● Writing proposals, deciding costing, estimation, online bidding, and negotiations
● Strong presentation and business analysis skills
● Basic awareness of web and app development (you don't need to be a coder)
● Ability to liaise with project managers and technical team leaders Soft Skills
● Outstanding Team player
● Delivery Oriented
● Adaptable to challenges
● Problem solverRequired Candidate profile
● Must have experience in bidding/working on online portals/marketplaces like Upwork /Freelancer.
● Freshers can also apply
● Must have worked with international clients (UK, US, EU)
● Fluent in English (written and spoken)
Perks and Benefits
Additional huge monthly Incentive based on performance
Role: Business Development Executive (BDE)
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Position – Customer Service Executive (Chat/Email Process)
As a Customer Service Executive (Chat/Email), you will be responsible for providing excellent customer service and support. The ideal candidate will have strong communication skills, be able to work independently, and have a positive attitude. If you have a passion for helping others and providing exceptional customer service, we want to hear from you!
Customer Service Executive Duties:
· Respond promptly and professionally to customer inquiries received through email and chat platforms.
· Provide accurate information and support to customers, addressing their concerns and resolving any issues they may have.
· Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations.
· Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution.
· Demonstrate strong written communication skills, including proper grammar, punctuation, and attention to detail.
· Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers.
· Collaborate with internal teams to resolve customer issues and improve overall customer experience.
· Meet or exceed productivity and quality standards set for the role.
· Maintain customer data and records accurately in the designated systems.
Candidate Qualifications & Skill Requirements
· Candidate should ideally have 2 - 5 years of experience in the similar profile
· Graduate (Any)
· Previous experience in customer service or a similar role is preferred.
· Strong written communication skills in English, including excellent grammar, punctuation, and spelling.
· Proficiency in typing with a high level of accuracy and speed.
· Ability to multi-task and effectively manage time in a fast-paced environment.
· Good problem-solving skills and the ability to think critically.
· Excellent interpersonal skills with a customer-centric approach.
· Proficiency in using computers and knowledge of email and chat platforms.
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About Visdum
Visdum is the world’s leading SaaS Solution for Sales Compensation Management.
Founded in 2020 by ex-Oracle Executives who have 50+ years of experience in the IT
industry, we’re an early-stage SaaS startup with a mission to democratize sales
commissions.
Visdum helps Finance, Revenue Operations, and Sales teams manage and optimize sales
incentive compensation process, giving real-time visibility to payouts and a decrease in
calculation errors. Visdum helps SaaS teams around the world save hundreds of hours by
automating commissions and drive higher sales revenue with a motivated sales team.
Our Impact So Far
13+ Countries Served
$50M+ Commissions Processed
We achieved all of this with a nimble team of 15
Job Role: Content Marketer
Location: Noida, India OR Remote
The Opportunity
We are seeking a highly skilled React.js Developer with 2-3 years of experience to join our dynamic
team. The ideal candidate will be responsible for developing high-quality web applications using
React.js and will be able to work collaboratively with other developers, designers, and project
managers.
Responsibilities
● Develop high-quality, responsive web applications using React.js
● Collaborate with cross functional teams to define, design, and ship new
features
● Write clean, maintainable, and efficient code
● Ensure the technical feasibility of UI/UX designs
● Optimize web applications for maximum speed and scalability
● Implement automated testing and deployment processes
● Participate in code reviews and provide constructive feedback to other
developers
● Stay up-to-date with emerging trends and technologies in front-end
development
Requirements
● 2-3 years of experience in React.js development
● Thorough understanding of React.js and its core principles
● Strong proficiency in JavaScript, HTML, CSS and related web technologies
● Understanding of RESTful API design and implementation
● Familiarity with version control systems (Git, SVN, etc.)
● Strong problem solving skills and attention to detail
● Excellent communication and collaboration skills
● Experience with popular React.js workflows (such as Flux or Redux)
● Familiarity with code versioning tools.(such as git)
● Experience with modern build pipelines e.g., Webpack
Organization Name: Agami Realty
Company Website: https://agami.co.in/
Position Name: Real Estate Sales Executive
Job Location: Boisar
Nature of Job: Permanent
Monthly Salary: Rs.10,000 to Rs.14,000
Candidates residing in Palghar, Boisar, Vangaon and Dahanu will be preferred
Sales Executive job responsibilities include, but are not limited to:
- Telephonic conversation with prospects and explaining project amenities and pricing
- Set up personal meeting with the potential clients to ensure maximum site visits
- Showing sample flat and explaining the project in detail
- Explaining the customer about the EMI and loan eligibility
- Housing loan processing follow up till disbursement
Requirements:
- Excellent knowledge of MS Office
- Fast learner and passion for sales
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Responsibilities
· Developing user-facing applications using Vue.js
· Building modular and reusable components and libraries
· Optimizing your application for performance
· Implementing automated testing integrated into development and maintenance workflows
· Staying up to date with all recent developments in the JavaScript and Vue.js space
· Keeping an eye on security updates and issues found with Vue.js and all project dependencies
· Proposing any upgrades and updates necessary for keeping up with modern security and development best practices
What we need in you?
· Highly proficient with the JavaScript language and its modern ES6+ syntax and features
· Highly proficient with Vue.js framework and its core principles such as components, reactivity, and the virtual DOM
· Familiarity with the Vue.js ecosystem, including Vue CLI, Vuex, Vue Router, and Nuxt.js
· Good understanding of HTML5 and CSS3, including
· Understanding of server-side rendering and its benefits and use cases
· Knowledge of functional programming and object-oriented programming paradigms
· Ability to write efficient, secure, well-documented, and clean JavaScript code
· Familiarity with automated JavaScript testing, specifically testing frameworks such as Jest or Mocha
· Proficiency with modern development tools, like Babel, Webpack, and Git
· Experience with both consuming and designing RESTful APIs
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Our client acts as a single-stop technology enabled platform, connecting the educational ecosystem which includes stakeholders such as schools, students, teachers, etc. Their main USP is acting as a consolidator of various products and services in the educational industry, such as news updates, video teaching, online examination, database for search & compare, counselling, admissions, competitions, job portal etc.
Headquartered in London, our client also has an office in Gurugram, India. So far in their journey, they have, approx., 2K+ admission partners, 50K+ users, 30K+ engagement resources, 2 Lakhs+ monthly reach and their marketplace partners include Apsara, Faber Castell, Amar Chitra Katha, RobinAge etc.
As a Regional Manager– Sales, you will be responsible for increasing the company's Partner School network by taking the packs in market.
What you will do:
- Developing market awareness viz company products and expanding the distribution base continuously
- Looking for innovative and new ways to distribute product and services
- Identifying and appointing Channel Partners for market expansion
- Ensuring success of Regional Conclaves/Events
- Promoting Competitions & Championships in the assigned territory
- Enumerating industry-wide policies and processes for academic assessment
- Staying abreast of industry trends and market development of academic assessment
- Managing team and achieving individual target
- Providing quality assurance reviews and addressing areas that need attention
- Keeping an eye of the new developments and trends in line with the company’s vision document and priority
- Meeting and exceeding revenue target by product. The target must be accomplished viz quantity and value
- Expanding network of clients (Schools, Channel Partners & Consultants)
- Developing and sustaining strong, productive customer relationships with K-12/School Agents/Consultants
- People Management including hiring with identified timelines
- Reviewing performance and taking appropriate action for redressal where needed
- Planning event calendar in assigned region
- Understanding the requirements of the market and providing inputs to be able to make product offerings as per the market expectation
- Defining and following discounts norms. These norms too must be approved by Reporting Manager
- Ensuring profitable revenue
- Adding new clients individually and through the team
- Establishing independent relationships with various K-12 & higher ed institutions
- Ensuring continuous engagement with them to understand changes if any and maximising opportunity
- Understanding the needs and expectations of the market and appraising the Product/ Service team to ensure timely availability
- Confirming hire plan and hire according to need in the specific timelines and ensuring that self-time is given to appropriate activities
- Monitoring work of the sales team by using daily reports etc
- Working with marketing team as required and supporting the success of the project
Desired Candidate Profile
What you need to have:- Flexibility and creativity in developing the business
- Ability to multi-task
- Ability to deal with frequent and changing deadlines
- Ability to perform individually as well
Job Description
- We are looking for the Product Support Engineer with strong expertise in Networking.
- Experience working in Enterprise SD-WAN/Wi-Fi environments, docker and Kubernetes will be a good to have skill.
- Candidate should have exposer in working with global clients.
- Our platform is a network and infrastructure management platform. It delivers the modern collection, visualization, and integration capabilities required to transform raw network performance data into actionable, real-time insights.
- Should work as a member of the Support Team who would be responsible for working collaboratively and individually to solve customer issues in a fast-paced, ever-changing, and complex environment.
You will be expected to:
- Provide accurate and efficient support to our customers with software and operating systems by researching and identifying applicable solutions.
- Provide timely and clear communication to customers.
- Reproduce issues in local test environments.
- Confirm and report defects to the development team once the applicable analysis has been completed with the customer.
- Develop and write technical documentation for product solutions knowledge base.
- Provide product feedback from customers to product management, development and account team.
- Act as an SME for the team on any networking/SDWAN/SDN/WIFI related issues, whenever in need.
- Look at network performance issues such as availability, latency, utilization and throughput that gets reported by the customer and explain or prove them the reasons.
- Troubleshooting network problems and ultimately enhancing performance for users via performance tuning.
- Analyze for root cause analysis of problems which includes for enhancements.
- Train / Coach the team members on several networking concepts based on what is used in our product.
- Support new and existing client software installations over the phone as well as via web-conferencing (desktop sharing) within established SLA's and SLO's.
- Responsible for addressing customer issues and seeking a resolution and overall customer satisfaction.
- Applying OS, DB, hardware, and product updates to customers.
Requirements:-
Key technical expertise areas expected for this role:
- Detailed understanding OSI layers and its protocols like IP, TCP, UDP.
- Routing and switching protocol expertise like OSPF BGP STP VLAN.
- Knowledge on Advanced automation in Networking like SDN.
- Knowledge on SDWAN and Enterprise Wifi technologies.
- Knowledge on IPv6.
- Detailed knowledge on SNMP.
- Excellent communication skills and strong desire to work with customers (namely network engineers, network managers and server administrators).
- Exhibit good logical and analytical problem-solving skills.
- Ability to adapt quickly to changing, growth-oriented environment.
- Able to communicate technical information clearly and precisely to customers of varying technical knowledge levels.
- Exhibit initiative with new technical challenges as well as new technologies.
Good to have skills:
- Proficient with Linux OS (file and process management)
- BASH Shell Scripting
- SQL queries (mainly select and joint syntax)
- Ansible, docker Kubernetes kafka
- Understanding of PKI (Public key infrastructure)
Education and Experience:
- Bachelors or Master’s in computers or related field.
- Minimum 3+ years of product support experience with international clients
- Responsible for client engagement & Manage the requirements
- Communicate with clients to identify their requirements and choice of property
- Coordinate the builder to arrange for the site visit and share the necessary information to clients
- Visit the connected properties and identify the USPs to pitch better to clients
- Manage the feedback from the client
- Understand the real estate market & comparison of the product
- Maintain good business relationship with client and builder
- Participate in seminars, conferences, and events to enhance the market & expand the business network
- Work with the team to share the responsibilities and work towards achieving team’s targets
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