Team Leader

About Company:

Gevme is a Singapore based fast growing leading virtual & hybrid event and engagement platform for building unique experiences. It is used by event professionals worldwide to build, operate and monetise virtual events for some of the biggest brands. The flexibility of the platform provides them with limitless possibilities to turn any virtual event idea into reality. We have already powered hundreds of thousands of events around the world for clients like Facebook, Netflix, Starbucks, Forbes, MasterCard, Singapore Government.

We are a product company with a strong engineering and family culture; we are always looking for new ways to enhance the event experience and empower efficient event management. We’re on a mission to groom the next generation of event technology thought leaders as we grow.

Join us if you want to become part of a vibrant and fast moving ​product company ​that's on a mission to connect people around the world through events.

JD

• 2-7 years of experience with client-side JavaScript (React/Angular) , CSS, HTML (we have openings at various experience levels ranging from mid-level to senior)
• Building world-class, highly responsive consumer web applications and websites, with a focus on front-end components
• Collaborating with team members to create technical solutions and solving problems
• Developing prototypes as well as industrial-strength products with ease and flexibility
• Practicing test-driven development (unit testing, integration testing)
• Learning new things (every day!)

Responsibilities :

• Get involved in the entire customer lifecycle from onboarding through the duration of their subscription period
• Provide product training to enable the customers to realize the potential of Empuls.
• Identify product usage gaps and provide actionable solutions to the customers.
• Build value-based relationships with customers and create Xoxoday champions.
• Conduct Strategic Business Reviews (EBRs and QBRs) to understand customer lifecycle milestones, communicate the value of our product, showcase ROI,
• Drive desired customer outcomes through a consultative approach.
• Identify opportunities for upselling and cross-selling along with the Account Managers.
• Communicate and brainstorm with the product team on customer feedback and help refine the product roadmap.
• Work with the marketing team to execute customer surveys, case studies, etc.
• Optimize existing processes within the company and actively enhance all Customer Success initiatives.
• Drive customer advocacy through reviews, testimonials, and customer meetups; and create a center of excellence within the customer's organization.

Requirements:

• Has relevant 4 to 6 years of work experience in a Customer Success role in a B2B SaaS company
• Hands-on with tools like Pendo, HubSpot, Postman etc.
• Should be open to aligning with the different time zones based on business requirements.
• Showcases exemplary written and verbal communication skills to work with Global Customers.
• Has worked directly with Customers in the Americas or European region.
• Has an exceptional ability to communicate and foster positive business relationships.
• Demonstrates a deep understanding of customers concerns and thoughts regarding the use of products.
• Managed customers across different segments in the past and knows how to manage them differently.
• Exhibits a true passion for customers and for Customer Success.

What can you look for?

This a wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact, and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.

We are

Xoxoday is a rapidly growing fintech SaaS firm that propels business growth while focusing on human motivation. Backed by Giift and Apis Partners Growth Fund II, Xoxoday offers a suite of three products - Plum, Empuls, and Compass. Xoxoday works with more than 2000 clients across 10+ countries and over 2.5 million users. Headquartered in Bengaluru, Xoxoday is a 300+ strong team with four global offices in San Francisco, Dublin, Singapore, New Delhi.

Way forward

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

Proficient in ReactJS and its core principles such as state management, hooks, and component lifecycle

Strong understanding of JavaScript, HTML, CSS, and related web technologies

Experience with Redux or other state management libraries

Knowledge of modern front-end builds tools such as Webpack and Babel

Understanding of REST APIs and experience integrating them with a ReactJS front-end

Familiarity with Git and version control practices

Responsibilities:

Developing user-facing features using ReactJS

Building reusable UI components and libraries for future use

Ensuring the technical feasibility of UI/UX designs

Optimizing components for maximum performance across a wide range of devices and browsers

Collaborating with cross-functional teams to solve complex problems

Participating in code reviews and ensuring code quality through testing and debugging

Staying up-to-date with the latest industry trends and technologies related to ReactJS.

Job Description: Full Stack Developer – Design Qandy

Who are we?

Design Qandy delivers personalised luxury interior design to India’s discerning homeowners and corporates. Led by highly admired luxury brand builders, internationally trained designers, world-class technology professionals and curated teams of turnkey project execution specialists. We seek perfection in design and are committed to bringing back trust and excitement in the design process.

Know more about us on designqandy.com and

https://instagram.com/designqandy?igshid=YmMyMTA2M2Y=

Our work culture?

We are a lean team of high performing go-getters, we take ownership in our roles and lead with knowledge. Debates and discussions are an important part of our culture and we encourage people to bring unique perspectives to their conversations. Most importantly,

we love solving problems.

Each day is inspiring and we encourage you to apply for this role and experience it for yourself.

What would you be required to do?

 Design and implementation of the overall web architecture

 “Pixel-perfect” implementation of our approved user interface

 Front End Development - Expertise in front-end technologies, including JavaScript,

CSS3 and HTML5 and third-party libraries such as React Js, jQuery

 Design and deployment of our database

 Ensuring the entire stack is designed and built for speed and scalability

 Design and construction of our REST API

 Integrating our front-end UI with the constructed API

 Design and implementation of continuous integration and deployment

 Designing Database - Expertise in databases like MySQL, Other database like MongoDB , PostgreSQL Will be plus.

 Ensuring cross-platform optimization for mobile phones.

 Overseeing and guiding the analysing, writing, building, and deployment of software.

What skills we are looking for?

 Writing HTML, CSS, and JavaScript. Being up on the latest practices is a must, e.g.,

HTML5, CSS3.

 A relevant back-end programming language experience

 Database design and management, including being up on the latest practices and

associated versions

 Server management and deployment for the relevant environment

 Familiarity with a relevant and globally supported framework—both front-end and

back-endlike React, Laravel.

 Thorough understanding of user experience and possibly even product strategy

 Experience implementing testing platforms and unit tests

Skills needed:

 Software developer with skill to develop front-end and back-end system in Web site development.

 The candidate number have hands on experience in handling and developing code in JavaScript, React, HTML, PHP, MySQL, APACHE & NGINX to develop web based applications.

 Knowledge of designing the user interface, developing servers and database designs & coding for mobile platforms would be added advantage.

 Work Experience: 3-6 Years

Requirements -

• Bachelor’s Degree with 0-3 years of industry experience as an automation tester in Selenium/Python and Appium/Python
• Hands on Experience in designing highly reusable and efficient Automation Test framework design in Selenium/Python and Appium/Python and able to maintain/support an automation framework
• Experience in building and adhering the automation processes/standards and guidelines to meet code quality benchmark and robustness of overall framework for future maintenance
• Experience in developing high-quality test automation suite in a cross-browser environment
• Experienced in working with different Data Types, Variables, Operators, Flow Control Statements, and Methods
• Ability to handle exceptions, File I/O, API interactions and Database Operations
• Good understanding of QA methodologies, software testing life cycle and processes.
• Good knowledge of different types of Element Locators, Inspecting Elements and Selenium WebDriver API Commands or Methods
• Rich experience in failure debugging and writing clean & efficient code with strong SQL skills
• Strong analytical and problem-solving skills
• Experience in building end to end automation scripts with code modularity and reusability

Preferred -

• Experience in Automation development in an agile environment
• Working knowledge of test management tools Visual Studio/JIRA
• Responsible for maintaining latest code artifacts in version control systems like GIT.
• Experience in setting up and configuring test environments is highly preferred
• Ability to effectively articulate technical challenges and solutions
• Expertise in database testing including designing and manipulating test data, validating stored process, jobs, triggers and replication.
• Experience with functional testing of web and Android/iOS App.

1. Java development knowledge is a must

1. Springboot preferred
2. 2.AWS exposure is a must
3. Engineering degree in Computer Science, Electronics and, Communication or Information Science.

1. Or MCA is agreeable.
1. Location: Bangalore

Experience: Minimum 1-2 Years

Location: Noida ( Permanent WFH)

Please find the JD :

• Expertise in ServiceNow Administration & Development
• Thorough understanding of ITIL/ITSM processes.
• Strong understanding of ServiceNow development platform including but not limited to ITSM, CMDB, change management, Problem management, custom development, etc.
• Ability to work on Servicenow enhancement requests in Jira.
• Manages and resolves incidents against ServiceNow applications
• Manages Instance Security, User/Group Access/Access Control Lists
• Performs routine maintenance to include performance monitoring and error identification/ remediation 
• Leads ServiceNow upgrade planning and execution
• Schedules and verifies instance clones
• Manages Update Set creation and migration
• Minimum 1-3 years of experience in ServiceNow configuration and administration.
• Provide Level 2 support on ServiceNow platform for users
• Strong working knowledge of ServiceNow components such as Service Catalog, Change Management, workflow management, orchestration, Cloud provisioning, etc.
• Perform core configuration tasks such as Add users, group, create workflow activities, configure alerts and notifications View, perform instance branding and customization, Monitor health, usage, and overall compliance of the application
• Experience in Platform Upgrades will be an added advantages
• Knowledge of scripting  ( JAVA ) and APIs would be desired