- Responsible for collecting all in-scope business requirements
- Able to prioritize requirements and negotiate on deployment timeframes on behalf of the development team
- Ability to perform detailed analysis to ensure all aspects of the business requirement are understood
- Able to formalize business requirements, ready for two way communication business communications up and technical communications down
- Capable of managing all non-technical aspects of the new requirements
- Capable of working with the test team to develop/ review test scripts and profile of test data
- Able to produce ad-hoc SQL queries/ ad-hoc reports that can be used to monitor success of the new requirement by ensuring data is being created as it should
- Must have worked on medium to large size custom application development projects and has exposure to all phases of the SDLC
- Experience in Insurance Domain is a must
- Proficient in using Microsoft Office tools
- Get actively involved in various project phases
- Act as a key interface between users and development teams
- Technology Graduate: B.Sc IT, MSc IT / B.Tech, M.Tech/ BCA, MCA
Similar jobs
1) Technology, specifically SAAS software.
2) Experience in one of the following is a must: Software Architecture/Database Design/Frontend Technologies/Business Analysis
3) Web, mobile and SaaS.
4) Problem Solving, troubleshooting, and triage
5) Analytics and reporting
Please refer to this link for more details; https://www.senseicrm.com/" target="_blank">https://www.senseicrm.com/
Job Description
Understanding the client's requirements and consequently strategizing effective lead generation campaigns accordingly
Being the post-sales SPOC for the client and ensuring optimal lead delivery
Overseeing a team of Telecallers and data entry analysts to ensure client delivery and satisfaction
Working closely with the sales and business development team and communicating campaign feasibility after doing effective due diligence of each proposed campaign
About the company :
Mitigata is a pioneer in Smart Cyber Insurance. At the nexus of innovation and security, we are steadfast in our commitment to safeguarding businesses from burgeoning cyber threats and aiding them in navigating the intricate landscape of cybersecurity. Our distinctive approach amalgamates cutting-edge Cyber Insurance solutions with an unmatched suite of security services, ensuring our clients can pivot their focus on propelling their core business endeavours forward, resting assured in their digital safety.
Job Description:
We are seeking a highly motivated and energetic individual to join our team as a Management Trainee. The ideal candidate will be a recent graduate with a strong academic background and a passion for learning and growth within the business sector. This position is designed to prepare individuals for a future managerial role within our company.
Key Responsibilities:
- Actively seeking new sales opportunities through networking, cold calling, and market research for sales prospecting.
- Identifying and cultivating potential clients to drive business growth in sales lead generation.
- Analyse business data, financial reports, and market trends to assist in decision-making processes.
- Efficiently managing insurance-related operations, ensuring compliance and optimising customer service in insurance ops.
- Assist in managing projects, overseeing operations, planning, and resource allocation.
- Develop problem-solving skills by addressing real-time business challenges and proposing effective solutions.
- Build and maintain professional relationships with colleagues, mentors, and clients.
- Participate in performance evaluations and receive constructive feedback for continuous improvement.
- Support senior management with special projects.
- Engage with customers or clients to understand their needs and enhance customer satisfaction.
- Stay abreast of industry trends and advancements.
Qualifications:
- Master’s degree in Business Administration, Management, Finance, Marketing, Sales or related field.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a team and independently.
- Strong analytical and problem-solving abilities.
- Eagerness to learn and adapt in a fast-paced environment.
- Proficiency in Microsoft Office Suite and other relevant software
⮚ Deliver technology solutions that are critical to the day-to-day operations and
continued growth of the business
⮚ Participate in requirements gathering sessions with business users
⮚ Document requirements for new features, data capture, process functions, reports,
and training
Functional and System Knowledge
⮚ Develop expertise on internal systems and understand the functionalities of the
system
⮚ Translate business requirements/problem statements into system changes
⮚ Analyze the impact of changes to previously implemented releases
⮚ Document business requirements, user stories, and solution approach
⮚ Understand system integrations and dependencies
⮚ Analyze the impact of changes on systems and integrations
Business Analysis
⮚ Process mapping and workflow creation
⮚ Assist in enforcement of project deadlines and schedules
⮚ Develop comprehensive testing structures and test plans
⮚ Execute tests, analyze and document results, and address issues as and when they
arise
⮚ Manage communication across all stakeholder groups
⮚ Be involved and engaged through software development life cycle and own
requirement management end to end from initiation through implementation
Qualifications:
Education: Bachelor’s degree in finance, accounting, MIS, business, technology, or
related field preferable
Work Experience: 3+ years of experience working as a Business Analyst or
Systems Analyst
Knowledge of banking and financial services domain, and one or more out of the loan
management process, credit risk, or asset-liability management
Other Requirements:
Keen interest in learning technology
Should be able to work in a demanding environment
Must have a go-getter attitude
Skills & Competencies
Skills
Technical Skills
⮚ Experience with functional and user acceptance testing (manual and automated)
including testing strategies, test case creation, execution and reporting
⮚ Experience with the Software Development Life Cycle including Waterfall and Agile
methodologies
⮚ Proficiency in user stories, acceptance criteria, test scenarios and related
documentation
⮚ Ability to write SQL queries and extract relevant reports
⮚ Knowledge of web services architecture and usage of APIs
⮚ Hands-on end-to-end software development experience, including requirements
gathering and testing
⮚ Analytical, problem-solving, and troubleshooting skills
⮚ Good understanding of BRD, User Stories, Mockups
⮚ Well versed with agile development methodology
Soft Skills
⮚ Strong written and oral communication, able to speak with the business experts
and understand the loan management and accounting domain
⮚ Well organized and consistently delivers on commitments
⮚ A great team player and should be able to work across multiple groups/teams
⮚ Interpersonal skills
Competencies
⮚ Business and System Analysis
⮚ Banking and Lending functional knowledge
⮚ API and Integrations
⮚ Functional Testing / UAT
Understanding client needs and offering solutions and support; answering potential client questions and follow-up call questions; responding to client requests for proposals (RFPs)
Creating informative presentations; presenting and delivering information to potential clients at client meetings, industry exhibits, trade shows, and conferences
Creating and maintaining a list/database of prospect clients; maintaining a database (Salesforce, CRM, Excel, etc.) of prospective client information
Cold calling; making multiple outbound calls to potential clients; closing sales and working with the client through the closing process
Collaborating with management on sales goals, planning, and forecasting; maintaining short- and long-term business development plans
What is the role?
This role requires you to work and collaborate with the customers, product & Engineering teams to meet and fit customer to our product. This role will be responsible for building technical project plans for Compass as well as tracking and driving the delivery of those projects. Additionally, the ideal candidate will be a driving force in the continuous improvement of our planning and execution pipeline. This role heavily involves mathematical and analytical skills, since you would be directly responsible to set incentives programs for customers and consult them over that.
Key Responsibilities
- Strengthen and maintain relationship with the new & existing clientele.
- Partners with Product, Project Manager, and other business owners to define the business need for the project.
- Provides domain knowledge for project feasibility and software solution by researching customer needs and problem areas with internal/external stakeholders, understanding system flow, reporting need and regulatory impact.
- Coordinate with internal and external stakeholders to meet customer requirements and expectations.
- Ensures problem definition, requirements, user stories, success criteria and interface design efforts.
- Understand and manages changing business and technical requirements.
- Support and contribute to stakeholders with information needed for publication and user training documentation.
- Delivers innovative and best value options to increase ease of implementation and outperform the competition.
- Ability to contribute to implementation/Onboarding process improvements
- Follows the company’s software development life cycle.
- Performs other duties as assigned.
What are we looking for?
- BTech or MCA or MBA required
- 2+ years of Business Analyst experience and in a customer facing role
- Good exposure to SAAS product.
- Exceptional soft skill, including the ability to talk with both technical and business concerns.
- Good Microsoft Excel which involves using Pivots and mathematical formulae
- Ability to think logically and constructively about complex problems.
- Must be able to work independently.
- Ability to work effectively in team environment.
- Ability to conduct cost/benefit analysis.
- Ability to easily pivot from one task to another, including managing multiple project and timelines.
What can you look for?
A wholesome opportunity in a fast paced environment that will enable you to juggle between concepts, yet maintain quality on content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.
We are
A fast growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. Xoxoday works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners or consumers for better business results.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.