- Responsible for collecting all in-scope business requirements
- Able to prioritize requirements and negotiate on deployment timeframes on behalf of the development team
- Ability to perform detailed analysis to ensure all aspects of the business requirement are understood
- Able to formalize business requirements, ready for two way communication business communications up and technical communications down
- Capable of managing all non-technical aspects of the new requirements
- Capable of working with the test team to develop/ review test scripts and profile of test data
- Able to produce ad-hoc SQL queries/ ad-hoc reports that can be used to monitor success of the new requirement by ensuring data is being created as it should
- Must have worked on medium to large size custom application development projects and has exposure to all phases of the SDLC
- Experience in Insurance Domain is a must
- Proficient in using Microsoft Office tools
- Get actively involved in various project phases
- Act as a key interface between users and development teams
- Technology Graduate: B.Sc IT, MSc IT / B.Tech, M.Tech/ BCA, MCA
Shubham Vishwakarma
Full Stack Developer - Averlon
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About MyOperator
MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.
Role Overview
The Team Lead Customer Success will lead a team of Customer Success Representatives, ensuring high levels of customer satisfaction, retention, and growth. This role involves managing team performance, driving process improvements, and fostering strong customer relationships.
Responsibilities:
Revenue Growth and Retention:
- Drive upsell and cross-sell initiatives to maximize customer value.
- Implement strategies for revenue retention and expansion within the existing customer base.
- Monitor and improve product adoption rates among customers.
- Develop and execute churn management strategies to minimize customer attrition.
Team Leadership and Management:
- Lead, mentor, and develop a team of Customer Success Representatives
- Set team goals, monitor performance, and provide regular feedback and coaching.
- Conduct performance reviews and identify training needs.
- Ensure team adherence to established processes and best practices.
Customer Relationship Management:
- Oversee and manage key customer relationships.
- Address and resolve escalated customer issues in a timely and effective manner.
- Proactively identify and mitigate potential customer risks.
- Drive customer satisfaction and loyalty initiatives.
Client Onboarding:
- Oversee the onboarding process for new clients, ensuring a satisfactory experience.
- Develop and refine onboarding procedures to facilitate future upsell and cross-sell opportunities.
Process Improvement and Optimization:
- Identify areas for process improvement within the Customer Success department.
- Develop and implement strategies to enhance efficiency and effectiveness.
- Monitor key metrics and generate reports on team and customer performance.
- Utilize data to make informed decisions and drive continuous improvement.
Collaboration and Communication:
- Collaborate with other departments, including Sales, Product, and Support, to ensure a seamless customer experience.
- Communicate effectively with team members, management, and customers.
- Participate in meetings and provide updates on team activities and customer issues.
Qualifications
- Bachelor’s degree in Business Administration, Marketing, or a related field.
- 3+ years of experience in customer success and account management.
- 2+ years of prior experience in a team lead or management role.
- Proven experience in customer success, account management,
- Proven team management experience.
- Strong communication, interpersonal, and problem-solving skills.
- Proficiency in CRM software and other relevant tools.
- Experience in the cloud telephony or SaaS industry is a plus.
Key Skills:
- Leadership and team management
- Customer relationship management
- Process improvement
- Communication and interpersonal skills
- Problem-solving
- Data analysis
- CRM software proficiency
Additional Information
- Opportunity for growth and advancement.
- Dynamic and collaborative work environment
- Chance to work with cutting-edge technology and solutions.
D365 FSCM Developer (Microsoft Dynamics 365 F&O)
Experience: 5–6 Years
Location: Remote (Offshore – India)
Shift: 12:00 PM – 9:00 PM IST (Overlap with Canada time zone as required)
Client: Canada
Budget: Up to ₹1.01 LPA per month
Job Description
We are looking for an experienced D365 FSCM Developer with strong expertise in Microsoft Dynamics 365 Finance & Operations (F&O). The ideal candidate should have hands-on experience in X++ development, Dual Write integrations, and Data Management Framework (DMF), along with exposure to implementation and support projects.
Key Responsibilities
- Develop and customize D365 F&O solutions using X++ and Extensions.
- Build and maintain integrations using Dual Write (F&O + Dynamics 365 CE).
- Perform data migration using Data Management Framework (DMF).
- Create, manage, and troubleshoot DMF data packages.
- Work with functional consultants to convert business requirements into technical solutions.
- Debug, optimize, and enhance application performance.
- Participate in code reviews, deployments, and release activities.
- Collaborate with offshore and Canada-based stakeholders.
Required Skills
- 5–6 years of experience in Microsoft Dynamics AX / D365 Finance & Operations.
- Strong hands-on experience with X++ Development and D365 F&O customization.
- Experience with Extensions, Forms, Tables, Classes, Workflows, AIF, Services, and Integrations.
- Mandatory: Dual Write (F&O + Dynamics 365 CE).
- Mandatory: Data Management Framework (DMF) / Data Migration.
- Experience in end-to-end implementation and support projects.
Good to Have
- Power Platform / Dynamics 365 CE integration.
- Azure DevOps and Lifecycle Services (LCS).
- Basic knowledge of .NET and integration patterns.
What We're Looking For
- Strong problem-solving and debugging skills.
- Excellent communication skills.
- Experience working with international clients.
- Ability to work effectively in a remote, client-facing environment.
Machine Learning (ML)
PythonJob Title: Product Lead or Tech Lead (AI & Infrastructure)
Location- Delhi
Job type: Full time, On site
About Us: TIMBLE is leading Authentication Company, delivering cutting edge technology and alternate data analysis for Identity management, Onboarding & Verification and Business Intelligence. We provide solutions across three verticals
1. BFSI Solutions
2. KYC and background check Solutions
3. AI Solutions
Role Overview-You will be the architectural backbone of Timble’s AI engine. This role requires a strong backend & systems mindset with exposure to AI/ML systems—balancing the development of high-accuracy fraud detection models with the scalable infrastructure required to run them.
Key Responsibilities
· Engineering Leadership: Lead the development of our core AI products, including Bank Statement Analyzers, Face Match technology, and Electronic Residence Physical Verification (ERPV).
· AI/ML Architecture: Design and deploy AI/ML-driven systems for document intelligence, fraud detection, and automation to enhance real-time intelligence.
· Delivery Ownership: Take end-to-end ownership of features and ensure timely delivery in high-stakes production environments.
· System Design & Scalability: Design and optimize high-throughput, low-latency API systems capable of handling real-world production loads across our 30+ high-quality APIs.
· Hands-on Contribution: Remain hands-on with code when required, especially for critical modules, core architecture decisions, and troubleshooting.
· Practical AI Application: Work on integrating and scaling AI/ML components in production. You must have the ability to apply complex AI solutions to solve real-world business problems.
· Technical Strategy & InfoSec: Oversee Information Security protocols to protect proprietary financial data. Lead IP-related technical work, including patent-pending research for our authentication engines.
· Mentorship: Act as the technical North Star for SDE-1 and SDE-2 engineers, instilling a culture of clean code, scalability, and cloud economics.
What We’re Looking For
· Technical Expertise: Strong backend engineering expertise (Python or similar), with experience in building and maintaining scalable systems. Exposure to ML frameworks (TensorFlow/PyTorch) is a plus.
· Domain Knowledge: Previous experience in Fintech, Cybersecurity, or BFSI tech stacks is highly preferred.
· Infrastructure Skills: Solid experience with cloud infrastructure (AWS/GCP/Azure) and maintaining high availability.
· Vision: The ability to translate complex fraud patterns into automated, executable code and a passion for "efficiency by design."
Learn more about us at: https://timbleglance.com
ob Description :
Mainframe Developer/Analyst
Combination of COBOL, JCL, VSAM with DB2 – Resources need to be strong developers.
Technical Skills:
• 5 to 10 years of Hands on Development experience
• Very good Hands-on in Cobol, JCL, VSAM, Db2, Mainframe Utilities,
- Strong Coding experience in COBOL, JCL, DB2, VSAM.
- Work experience in CICS / MQ series.
- Strong analytical skills to analyze complex code independently and extract business rules.
- Willingness to WFO (5 days WFO) (No WFH).
- JAVA / JSON will be added advantage.
• Ability to design, code, unit test, turnover, implement and support the changes.
• Writing and executing the unit test scenarios/cases to ensure the code quality and reliability.
• Deep understanding of all lifecycle components (code, test, deploy)
• Ability to present designs to peers and Product Owner for approval.
• Troubleshooting and debugging code to resolve technical issues.
• Optimizing application performance to ensure efficient use of software resources.
• Good verbal and written communication and interpersonal skills
Process Skills:
- Should have worked in Agile Project
Behavioural Skills:
- Good Communication skills
Team: US Recruiting
Division: Operations
Location Gurgaon / Noida
Role Overview
This is front line management role and candidate selected will be responsible for day-to-day successful operations of US IT Full Lifecycle Recruitment Team and individual performance targets. Your key responsibilities will be to meet process metrics as per defined service level agreements (SLAs) and quality standards. As leading face of team this role requires a self-motivated, excellent communicator and equally hands-on to mentor, coach and support team meeting process objectives and deliverables and meet and exceed performance.
Key Accountabilities
As a team leader, your primary role will be to provide high quality, consistent and effective support in a timely manner in one or more areas listed below:
• To research Internal and External job boards and other websites for suitable candidates based on keyword searches and, Google, Xray and other open sources
• Expertise in creating and amending Boolean search strings
• Candidate management: screening interview, assessment, interview co-ordination, taking and sharing feedback, negotiations, post offer candidate engagement, onboarding – co-ordinate with concerned stakeholder for smooth onboarding and pipeline readiness for offered positions
• Job management: timely, relevant and adequate numbers of profiles submissions, volume management and successful closure
• Stakeholder / client management: understanding requirements, challenges and recommend and support in filling positions
• Meeting self and team’s daily targets
• Identifying and allocating roles / work allocation to the team
• Monitoring and reporting on team and individual performance across the team.
• Meeting individual recruitment targets – sourcing and submittals
• Providing training / refresher sessions for the team members whenever required
• Sample quality audits on candidate profiles being shortlisted by the team before they are sent to the stakeholders / consultants
• Ensuring candidate information is updated efficiently and accurately on the system
• Manage the workload of a team & ensure work is completed as per defined priority & business SLAs
• Ensure adherence to process guides and SOPs to ensure smooth service delivery
• Responsible for organizing & delivering training and maintaining training manuals.
• Monitoring and reporting on team and individual performance across the team.
• Regularly report any issues and changes to business teams with solution approach
• Ensure client / business expectations are met at a minimum exceeded as the norm.
• Effective management & control of escalations / complaints/ conflicts and keeping line manager updated on real time basis
• Drive changes in process & implementing agreed plans and actions
• Look for opportunities for continuous process improvements
• Drive organizational initiatives to meet organizational goals
• Ensuring self and team adherence to requirements of Data Transfer Agreement and various other company policies and procedures.
• Manage access through JGL review
• Follow business updates from time to time
• Providing feedback to team members on their performance, productivity and code of conduct and overall performance management
• Manage operational queries from team, recommend solutions, escalate where necessary
• To support the successful transition of new offshore activities / work streams
• Engage with the stakeholders both on email and call for query resolution and discussions
• Respond to recommendations for improvement from the business on the quality of the candidates supplied.
• Provide support across all of the teams within the company , supporting other teams to improve their knowledge and processes
• Ensure awareness and understanding of dashboards / KPI’s / SLA’s performance
• Ensure the team meet and exceed SLAs at all times
• Ensure 100% accuracy of the work being delivered by the team following the agreed quality guidelines
• Ensure all activities are aligned to the company's brand values
Skills & Experience Must Have
• Overall 5+ years of experience in US IT full lifecycle recruitment including candidate, job and client / stakeholder management
• Minimum 2 year of experience as a Team Leader or similar role
• Hands-on experience of job boards like LinkedIn Recruiter, Monster, Dice, CareerBuilder etc.
• Sound knowledge of IT skills in the US Job Market – tax terms, work authorizations, work types etc.
• Expertise in preparing and using search strings and techniques (Boolean, Xray searches etc.)
• Experience in mentoring, coaching and sharing feedback
• MIS and Reporting with sound experience in MS Office (like Word, Power point Excel & Outlook)
• Excellent communication skills (written and verbal) – an extrovert with strong comprehension, articulation and presentation skills
• In-depth knowledge of performance metrics
• Experience with organizing training programs
• Sense of ownership and pride in your performance
• Critical thinker and problem-solving skills
• Eye for detail with strong planning, analytical, prioritization and multi-tasking skills
• Team player, self-motivated, proactive and energetic
• Good time-management skills
PostmanMandatory Criteria
- Looking for candidates from Bangalore and NP less than or equal to 20 days
- Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
- 6+ years of experience in quality assurance or software testing, with at least 3 years focused on test automation and 2+ years in a leadership or senior role.
- Solid knowledge of SQL Experience in architecting and implementing automated testing frameworks . Strong in programming/scripting languages such as Python, Java, or JavaScript for automation development.
- Expertise with automation tools like Selenium, Playwright, Appium, or RestAssured, and integrating them into CI/CD workflows.
- Proven leadership skills, including mentoring junior engineers and managing team deliverables in an agile environment.
- Experience with test management tools (e.g., TestRail, qTest) and defect tracking systems (e.g., Jira).
- Deep understanding of testing best practices, including functional, regression, performance, and security testing.
- Ability to analyze system architecture and identify key areas for test coverage and risk mitigation.
- Experience with containerization technologies (Docker, Kubernetes) and cloud platforms (AWS preferred). Understanding of performance, security, and load testing tools (e.g., JMeter, OWASP ZAP).
- Familiarity with observability and monitoring tools (e.g., ELK Stack, Datadog, Prometheus, Grafana) for test environment analysis.
If interested, kindly share your resume on 82008 31681
C#
.NET
Javascript
AngularJS (1.x)Founded by well experienced healthcare professionals and engineers this one of a kind startup is disrupting the healthcare space by offering hassle free personalised digital therapeutic solutions.
What you will do:
- Updating the CRM/ Dashboard with the relevant information obtained from the call
- Following up with the prospects as per their requested time
- Closing the sales within the sales cycle
Desired Candidate Profile
What you need to have:- BSc or M.Sc in Nutrition and Dietetics
- Telesales experience of 18 months or more (at one organisation)
- Excellent communication skills in English & Hindi
- Multiple Languages will be an add on benefit
- Exceptional communication and influencing skills
- Ability to deliver sales pitch in a consultative manner
- Confidence and empathy while on the call
- Good listening skills
HTML/CSSJavascript
Angular (2+)AngularJS (1.x)Technologies / PROGRAMMING Languages -
Fame work - MS.Net Framework/.Net core,
ASP.net MVC, WPF, HTML 5, Jquery, C#, Python, IOT, web technologies.
Database: SQL Server, ORACLE, MY SQL, IODB, SQL Lite, REST API
communication: WCF, web services, REST API,
Pattern: MVVM, MVC
Mobile Apps: ANDROID, IOS
Hands-on experience of project life cycle management using agile / scrum.
Domain Knowledge - IoT, Energy /Power, Manufacturing, Automotive, Steel.
Experience in making the functional and/or Technical design specification document in any one domain is mandatory.
Job Responsibilities:
1. Will be a significant contributor to the detailed technical architecture design of the project and support the initial requirements envisioning effort (particularly understanding and evolving the functional and non-functional requirements for the solution). Shall be responsible for software programming guiding the team through technical decisions, particularly those at the solution architecture level. Should also have sufficient experience in UX and back-end design. Writes TDS.
2. Follows standards for execution / development / deployment.
3. Ensures that the team adheres to architectural direction and standards appropriately.
4. Responsible for Technical / Technology review of the IT product/projects.
5. Responsible for code review of the program developed by the team.
6. Experience in hands-on programming and also resolving teams' technical queries/hurdles is mandatory.
7. Shall be responsible for IT execution/operations/project closures /Execution Challenges. Team building and training / mentoring.
8. Thorough technical knowledge and programming skills
9. Will create the solution architecture for the project.
10. Software modeling and simulation
11. Integrate software with third-party systems
12. Follows schedule and methods
13. Sales support HR functions for his team
Procreator is looking for driven, self-motivated and enthusiastic designers who are eager to pursue a career in UI/UX and have a knack for design, aesthetics, and usability.
As a User Interface Designer in our team, you will be part of a fast-paced and forward thinking team of like-minded designers with a passion for design and problem-solving.
You will be working closely with senior designers, turning ideas and wireframes into awesome user interface ranging from landing pages, applications, and mobile apps. Together we will engineer and design good looking, aesthetically pleasing and functionally great applications that delivers a pleasant User Experience.
What kind of candidate do we need?
1. Have a Bachelor’s Degree or equivalent.
2. About 3+ years of experience in UI / UX field. Have less experience? Don’t worry. A kick-ass portfolio will work as well.
3. Have designed user interfaces for mobile and web platforms in the past.
4. Ability to translate a given user-experience journey into a visually great and intuitive UI.
5. Critical thinking and analytical skills.
6. Experience using Sketch / Photoshop / Adobe Xd.
7. Experience creating mockups and prototypes using Marvel / Invision is preferable though not mandatory.
8. Someone who is keen and eager to learn by practice put forth ideas and loves the design as much as we do.
9. Brownie points if you know prototyping /motion design tools like After Effects, Principle, Origami, etc.
What will you do?
1. Create wireframes, mockups, and prototypes to effectively communicate your ideas.
2. Create visual designs and user interfaces for the wireframes.
3. Present and rationalize your design decisions and stick to well-known design guidelines while designing interfaces.
4. Continually keep yourself and your design team updated with the latest changes in your industry’s standards.
What else is expected?
Languages: English (Written & Verbal)
The ideal candidate should be willing to commit himself fully to the company and drive the company forward.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon