Business Analyst

Now Hiring: Quality Analyst – BPO Operations | Location: Gurugram (Onsite)

Job Title: Quality Analyst

Work Location: Gurugram (Onsite)

Education:

• Minimum qualification: Graduate

Experience:

• 2 to 8 years of total work experience
• Minimum 2 years of experience as a Quality Analyst in a BPO (on paper) is mandatory

Key Responsibilities

• Evaluate live and recorded calls to ensure service quality standards
• Monitor and analyze: Team performance and team strength | Call duration and Average Handling Time (AHT)
• Provide structured and actionable feedback to agents
• Conduct regular call calibration sessions
• Maintain daily/weekly audit count logs
• Ensure adherence to quality frameworks and feedback mechanisms
• Perform DIP checks and maintain accuracy of quality reports
• Prepare quality analysis reports using basic Excel

Required Skills

• Excellent verbal communication in both Hindi and English
• Strong attention to detail and process orientation
• Working knowledge of Basic Excel
• Experience in call audits, feedback processes, and DIP checks

Pls Contact to sairam.akirala

@

kiaraglobalservices.com

928

111 152 1

Contract To Hire

What You’ll Bring:

• Significant experience at a Senior+ Developer level (8+ years), with a strong track record of delivering complex projects.
• Practical experience in agile environments, demonstrating your ability to adapt and deliver in iterative development cycles.
• Hands-on experience developing real-world solutions across a range of projects.
• Deep knowledge of JavaScript full-stack development, including advanced proficiency in JavaScript frameworks, specifically React and Node.js.
• Extensive understanding of version control tools, particularly Git, with experience in collaborative software development practices like pull requests and code reviews.
• Testing experience, including familiarity with unit, integration, and end-to-end testing tools and methodologies.
• Practical experience working with databases, with a deep understanding of SQL databases (PostgreSQL preferred) for back-end or full-stack roles.
• Experience with automation, CI, and CD processes to enhance development workflows and deployment efficiency.
• Strong front-end skills, including a solid understanding of layout aesthetics, responsive design, and mobile web development.

What You’ll Do:

• Development: Design, develop, and maintain both front-end and back-end components of web applications.
• Collaboration: Work with UI/UX designers, other developers, and stakeholders to create integrated and high-quality solutions.
• Code Quality: Write clean, maintainable code following best practices and maintain high standards for both front-end and back-end development.
• Testing: Perform comprehensive testing (unit, integration, and end-to-end) to ensure application reliability and performance.
• Continuous Improvement: Keep up-to-date with the latest developments in full-stack technology and recommend improvements to enhance development processes.
• Documentation: Create and maintain documentation for code, processes, and systems to support team collaboration and project clarity.

Optional Experience:

• TypeScript: Familiarity with TypeScript for type-safe JavaScript development.
• GraphQL: Experience using GraphQL in a production environment.
• Security and Performance: Good understanding of security best practices and performance optimization techniques.
• Architectural and Design Patterns: Knowledge of architectural and design patterns to create scalable and maintainable applications.
• Open-Source Technologies: General familiarity with a wide variety of open-source technologies and tools.
• Analytical Skills: Excellent analytical and multitasking skills to effectively manage complex tasks and priorities.

We are looking "iOS Mobile Developer" for Reputed Client @ Coimbatore Permanent Role

Experience: 3+ Yrs

Essential Duties and Responsibilities:

The candidate would be responsible for iOS development for mobile platform for new products & services. 

• To engage hands-on in the development activity of products / services.

• Participate in daily scrum meets & scheduling of tasks, review accomplishments by end of day.

• To contribute to coding / build & also guide the junior developers.

• To estimate task schedules of junior developers & support development team to achieve the tasks.

• Review code quality.

• Preparing time & cost budgets for new projects & revamping of existing products

Education and/or Work Experience Requirements:

• Candidate should possess B. E / B. Tech / MCA or relevant IT academic background.

• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.

• Thorough knowledge of budgeting time & cost of projects.

• Should have 3+ years of relevant experience in Android mobile development process with proficiency in – iOS SDK, Objective C, Swift, Cocoa Touch, Realm.

• Should have the capability to handle & deliver projects with emphasis on quality & delivery schedule.

• Experience in working with cross cultural environment will be an advantage.

• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.

• Should possess necessary skills to collaborate with mobile development teams.

• Ability to manage independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.

network automation tools Ansible terraform D wan cloud networking (Aws,AzurE,Gcp)

desinging network security solutions firewalls VPN IPS IDS

Joining – Immediate or at least 15 days Notice period

Experience: - 1.5 years to 5 years of experience in UI DEVELOPMENT

REQUIREMENTS

Should have minimum 2 years exp.

Proficiency with JavaScript and HTML5

Experience in Angular is must

Validating user actions on the client side and providing responsive feedback.

Knowledge in building the infrastructure for serving the front-end app and assets.

RESPONSIBILITIES

Delivering a complete front-end application

Ensuring high performance on mobile and desktop

Writing tested, idiomatic, and documented JavaScript, HTML and CSS

Cooperating with the back-end developer in the process of building the RESTful API

Communicating with external web services

JWT token based RESTful calling

Additional Information

Five Days working in a week

Saturday & Sunday fixed off

Ample scope for growth opportunities

Working in Office would be full of happy moment

Salary: - up to 8 L/Annum (Negotiable for right candidate)

We are looking for a passionate and driven individual for a two month contract job at Truebase in our growth team. Truebase is an AI-based B2B sales acceleration platform that enables revenue teams to prospect faster & connect smarter. We are building the future of sales prospecting and we need your help in scaling some of our go-to-market activities. Check out our website at http://truebase.io">truebase.io and https://www.linkedin.com/company/truebase/">LinkedIn profile. 

Whom will you work with? 

You will work closely with the growth team running campaigns across multiple channels to take the product to market. 

In this role you will: 

• Support our cold email outreach efforts by prospecting leads on Truebase. 
• Research personalization points for leads that you prospect. 
• Manage sales CRM/outreach/automation tools like Mixmax, Pipedrive, LinkedIn Salesnavigator, DuxSoup etc. 

You should apply if you have: 

• Excellent research skills. 
• Great interpersonal skills. 
• Knowledge of working with sales/marketing software like Mixmax, Pipedrive, etc. 
• Worked with Google sheets and Excel. 
• Basic knowledge of B2B sales. 

Even better if you have: 

• Writing skills
• Experience writing cold emails. 
• Experience working with remote teams. 

Full Stack Developers : (5 persons required)

• Should have excellent working technical skills in NodeJS, React JS, PreactJS and Mongo DB + AWS
• Must have done projects either at work or in college using these technical skills
• Should have sound logical and problem solving capabilities.
• Must have good communication and articulation skills in English.
• Overall should have a good go-getter attitude and willing to work in a Start-up environment.

This is for our Chennai Office , however work from home can be considered during pandemic or lockdowns .

• Java / JavaScript Developer Job Description (Minimum 2 years Experience in Java)
• Good in Core Java, Multithreading, J2EE, web services (REST, SOAP).
• In-depth knowledge on Java Script and object-oriented technique .
• Should be able to work independently
• Familiar on Front-end technologies like AngularJS framework, HTML5, CSS3 is a real Plus

• Manages day to day business of the operations department 
• Oversees operational processes while looking for improvement opportunities
• Anticipates & tracks operational risks and provides strategic solutions
• Works with sales teams to help set and meet daily and quarterly goals.
• Plays a significant role in long-term planning and implementing quality control processes.
• Works closely with COO on other special planning and departmental projects.
• Oversees and reports weekly, monthly, quarterly, and annual metrics.
• Collaborates with other back-office team members to ensure seamless business execution, reinforce positive morale, and uphold company values.
• Collaborates with transitions and onboarding team as needed.
  
  If you want accelerated growth & a steep learning curve, AskMisha is the place to be.