- Responsible for collecting all in-scope business requirements
- Able to prioritize requirements and negotiate on deployment timeframes on behalf of the development team
- Ability to perform detailed analysis to ensure all aspects of the business requirement are understood
- Able to formalize business requirements, ready for two way communication business communications up and technical communications down
- Capable of managing all non-technical aspects of the new requirements
- Capable of working with the test team to develop/ review test scripts and profile of test data
- Able to produce ad-hoc SQL queries/ ad-hoc reports that can be used to monitor success of the new requirement by ensuring data is being created as it should
- Must have worked on medium to large size custom application development projects and has exposure to all phases of the SDLC
- Experience in Insurance Domain is a must
- Proficient in using Microsoft Office tools
- Get actively involved in various project phases
- Act as a key interface between users and development teams
- Technology Graduate: B.Sc IT, MSc IT / B.Tech, M.Tech/ BCA, MCA
Subodh Popalwar
Software Engineer, Memorres
About Hirextra
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About the Role
- You’ll be the first point of contact for the leads that we get on our website. You should have excellent communication skills to gain the lead's trust and move them down in the funnel.
- You should be able to promote and place the company's services by mapping with the clients' objectives
- Managing both our existing sales pipeline and developing new business opportunities
- Take a lead role in the development of proposals and presentations to provide the right details to the prospects about us
- Manage proposal response process, timely follow-ups, keep a close track on the prospect conversion funnel
- Negotiating and closing business deals
- Exploring new avenues to drive business
- Build long-term relationships with new and existing clients
Requirements
- Excellent oral and written communication skills
- 1+ years of experience in business development / Client Servicing or recent certification in Project Management
- You should have a strong aptitude in order to understand all our services.
- Education qualification: any graduate with people skills
About the Company
Ungrammary is a prominent name in the user experience design (UI/UX) field. We are well known for designing scalable ecosystems of digital products. Headquartered in Mumbai, we have worked with over 70+ brands Globally. Our Clientele includes the likes of Fossil Group, VMware, Kotak Mahindra Bank, Bhabha Atomic research centre, Nerolac Paints, Milton, AU Small finance bank and many more.
Company Name: JNJ TECHNOLOGIES & SERVICES Job Profile: Team Leader Job Description We're seeking a qualified Team Leader is responsible for developing the sales team, coordinating sales operations and implementing sales techniques that allow the business to meet and surpass its sales targets consistently. The team leader is responsible for supervising, managing, and motivating team members on a daily basis. able to act proactively to ensure smooth team operations and effective collaboration. Requirement & Skills Proven work experience as a team leader or supervisor Excellent communication and leadership skills Organizational and time-management skills Decision-making skills Experience: 4 - 5 years Job Location: Work from home Selection process:- HR round & Manager round Qualification: Any Graduate/Post Graduate Working days: 6 working days (Sundays off) Shifts: 10:00am - 7:00pm Mandatory language: English Laptop: candidates are to use their own laptops. Additional Compensation: If applicable, this will be decided on the basis of your designation
About Us
We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.
The problem we are solving
In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.
Roles and Responsibilities:
- Ability to synthesize complex data into actionable goals and act as the custodian for everything on data and insights.
- Ensuring data sanctity through instrumentation and monitoring data quality to meet the business needs of the company Developing and monitoring KPIs for each vertical of the business.
- (Revenue/Sales/Finance/Campaigns/Content/Marketing), and at an overall business level and constantly driving the company towards meeting the KPIs.
- Generating product and user insights and working closely with the Product manager to make product and design decisions
- Having a product out view towards problem-solving – Market and competitor research to understand the trends in product design, continuous A/B testing to grow the product KPIs, etc
- Owning and improving the core issues related to the product.
- Create and maintain client relationships.
- Stay up to date with new products/services and competitors
- Interpersonal skills to work closely with various stakeholders who may have competing interests
Requirements:
- Previous experience in Business / Systems Analysis or Quality Assurance
- 2-5 years of experience
- A degree in IT / Computer Science
- Proven experience in eliciting requirements and testing
- Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools
- Solid experience in writing SQL queries
- Basic knowledge in generating process documentation
- Strong written and verbal communication skills including technical writing skills
Life at Rezo.AI:
- We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
- A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
- Practice autonomy, open communication, and growth opportunities, while maintaining a perfect work-life balance.
- Go on company-sponsored offsites and blow off steam with your work buddies.
Perks & Benefits:
Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship. Get the best-in-class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)
Why Us?
We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.
Explore more here:
http://www.rezo.ai/" target="_blank">www.rezo.ai
uncovering areas for improvement, and developing and
implementing solutions.
- Leading ongoing reviews of business processes and developing
optimization strategies
- Exposure to at least three of our major business segments
(Electronics, Travel, Grocery, Hotels, Wellness, Fashion, Auto etc.)
- Ability to connect the dots to arrive at conclusion faster and with
facts, a strong data savvypersonality
- Deep domain experience in one or two business areas a key
- A Great Data Storyteller with effective visualization
techniques, infographics etc.
- Staying up to date on the latest process and IT advancements
to automate and modernize systems.
Conducting meetings and presentations to share ideas and
findings
- Performing requirements analysis.
- Documenting and communicating the results of your efforts.
- Effectively communicating your insights and plans to crossfunctional team members and management.
- Partner with other stakeholder teams across business units to
develop necessary analysis and documentation in a
collaborative way, communicating effectively and efficiently
with production, managerial, and executive team
- Gathering critical information from meetings with various
stakeholders and producing useful reports.
- Ensuring solutions meet business needs and requirements.
- Performing user acceptance testing.
- Prioritizing initiatives based on business needs and
requirements.
- Serving as a liaison between stakeholders and users.
- Monitoring deliverables and ensuring timely completion of
projects.
- Develop meaningful and lasting relationships with partners for
optimized systems integration, and respond to questions and
concerns from managers and executives with supporting
research and recommendation
Exp: 2-5 years
Working Days: 5
Vacancies: 1
Job Description: The opening is for a sales and business development position who will be responsible for Telesales, Preparing MIS of Customer Queries, client response and growing business with end clients.
Client activities include - scheduling client development meeting, explaining the sales objectives, obtaining requisitions / job orders, doing documentations and building relationships with clients
Responsibilities: Dealing with clients interested to study, work or settle overseas Daily responsibilities include preparing MIS of customer enquiry, consistently prospecting, pursuing, and closing new business Developing prospect lists and executing pre-determined targeted sales to generate new business, cold calling, proactively seek new avenues to attract prospective clients and marketing top candidates to clients.
Require excellent verbal and written communications skills. Ability to sell to various levels of management and gain prospective new clients along with building client relationships will have an added advantage.
Proven track record of achieving and surpassing targets, team player and entrepreneurial drive to succeed we are looking for someone who is eager to grow and excel in this field.
Urgent required.
Requirements:
prepare to meet financial objectives by forecasting requirements; preparing sales strategy plan.
Business Development Executive
Accountability: Customer Acquisition, Customer Relationship Management and Revenue Generation
Experience: 0 - 3 Years
Roles and Responsibilities:
- Effectively engaging with the customers and generating the targeted revenue
- Calling prospective customers and engaging with them to maximise sales
- Focusing on building long-term relationship with the customers
- Ensuring that the customers information is maintained and updated in CRM
- Ensuring high customer retention through customer service, consistent engagement and taking periodic feedbacks from the customer
Qualifications and Experience:
- MBA / MCom / MA-Economics/ MMS/ BBA/ Bcom/ BMS
- Experience of working in BFSI/Stock Advisor would be an added advantage
Competencies:
- Strong Communication skills and self-motivated
- Needs to be innovative and bring new ideas to keep inclining the sales techniques
- Proficiency in using MS Office (Word, Excel, Power Point, etc.)
- Excellent analytical skills and Negotiation skills
- Able to work well in teams and drive the teams whenever needed
- Typing Speed – 30 to 40 WPM
What a candidate will get?
- Working with a professionally managed organization. Technology & Productivity driven approach
- Clear roadmap about organizations, functions, employee’s career progression
- A well-established brand and business model which needs to be taken to the next level
We’re looking for a Sr.BA – UX who will be responsible for identifying and defining product feature requirements and helping to determine solutions to meet business needs or resolve business problems. You will focus on growing and developing the end services offered by our existing clients. You will also build business cases for the prospective clients and thereby demonstrate the value proposition of our products.
In this role, you will closely work with our Clients, Directors and Thence Team.
Duties & Responsibilities
Business Function
- Understands business strategy and goals by studying the business function, collaborating with the client and gather business requirements.
- Documentation of formal requirements, use cases, user stories, User Journey which ensure that the UX solutions proposed are fit for purpose, meet business needs and are operationally sustainable.
- Collaborate with UX team members to maximize and leverage the understanding of business functional and non-functional requirements.
- Manages the progress of projects by tracking activity, resolving issues, and recommending actions; Provides senior management and client stakeholders with regular updates on deliverable timeline and project status.
Team Function
- Complete ownership of project delivery, utilising the available resources
- Hiring quality talent to the team, evaluating assignments, taking interviews
- Help groom in-house talent to become leaders by constant guidance and feedback
- Manage multiple resources on reporting relationship, evaluating performance, handling appraisals
Competencies
- Collaborating on user experience planning
- Consulting with clients and a range of team members
- Researching interaction design trends and apply to deliverables
- Researching technology trends that apply appropriately for a given project
- Creating/designing wireframes, process flows, user personas, and journey maps
- Use storyboarding, task analysis, and user research tasks to capture and develop user requirements
- Conducting user research activities such as usability testing, ethnographic research, card sorts, and surveys
- Analyze web analytics to generate meaningful usage insights.
Skills Required
- Working with business to identify opportunities for improvement in business operations and processes through facilitation, elicitation, visual modelling and critical thinking
- Ability to effectively conduct requirements gathering sessions and concisely documenting the outcome
- Understanding of the business requirements, capture and track the details required to produce the end product, and document same in the form of user stories / use cases and process flow maps, content matrix
- Strong analytical and problem-solving skills and a self-starter.
- Ability to take initiative and proactively offer suggestions and resolutions.
- Proactive problem solver who, handle multiple complex projects and tasks.
- Great communication skills; the ability to clearly explain design decisions and process to anyone in the company.
- Entrepreneurial mindset and self-starter who actively seeks ways to improve the customer experience.
- Excellent verbal and written communication skills.
Skill Sets
- Agile Methodologies
- Scrum
- Client Handling
- Resource Planning
- Project Management
- Business Analysis
- Requirement Gathering
- Wireframes
- Work Breakdown Structure
- Team Management
The ideal candidate will be an inspiring and confident team player with:
- Bachelors or Masters Degree in Management (desirable)
- Above 4+ years of Business Analysis/Project Management experience in UX environment (desirable)
Thence is a dedicated Digital UI/UX Design Agency with emphasis on Deep User Research, Lean UX Design Methodology, and Continuous Optimization.
Our proprietary user-centric KaiXen framework progressively improves the User Experience of your digital assets.
Working with Start-ups, Small & Medium Businesses, and Enterprises across the globe, our UI/UX solutions span Web and Mobile Apps, Websites, AR/VR, and Chat/Voice applications.
With a mission to enable every business to offer the best of User Experience, our vision is to empower the next billion with usable technology.
Founded as WinkTales in 2012, Thence started as a niche UX Design Studio and has since transformed to offer full-cycle UX Solutions.
We are a Clutch.co Global Top 15 UI/UX Design Agency.
Services:
UX Design | UI Design | UX Research | Interaction Design | UI Development | UX Testing | UX Audit | AR/VR Experiences | UX Life Cycle Management | UX Lab
Please check about the company, our work and culture at http://www.thence.co" target="_blank">www.thence.co
- Clutch Global Top 15 UI/UX Design Agency & ranked #2 in India
- Accelerated learning environment amongst talented team members
- Culture that promotes challenging oneself & continuous improvement
- Perks & Employee friendly policies
- End- to-end Ownership given to team members
Follow CutshortSubodh Popalwar
Software Engineer, Memorres