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Hyderabad
1 - 3 yrs
₹3L - ₹5L / yr
Project Management
Technical Training
Team Management
client management
Test Planning
Job responsibilities
Engage with customers to understand their requirements in detail
Develop and managed the scope of work within a project for large accounts
Guide customers through the process of content onboarding and digitization
Work with the customers to finalize software customization, hardware procurement, and
deployment plans
Connect with customer teams to define UI/UX/design of the software and content package
Manage content onboarding process by coordinating with customer and internal teams
Manage the content digitization project by working with all the teams involved
Work with product, content, deployment, and procurement teams to ensure that account
related task items are complete
Track task items and follow-up with customer and internal teams
Identify risk items for the project and ensure that mitigation measures are taken up
Raise and track issues related to the project
Define product review mechanism and ensure that teams are adhering to the defined quality
standards
Ensure that timelines are met and quality output is delivered
Engage with the customer in product review process and obtain signoff on the final deliverable
Preferred qualifications
1 to 3 years of prior work experience in ed-tech or e-learning or software services companies
Key interface points
Customer academic and IT teams, Product team, Content team, Delivery Manager
Professional attributes
Basic understanding of technology platforms
Project management skills
Knowledge in developing and administering resource plans and budgets.
Strong verbal and written communication skills.
Computer literate, with high level of competence in the use of the Microsoft Office suite of
tools, including Microsoft Excel/PowerPoint/Visio/Project.
Full systems development lifecycle experience from requirements gathering through design,
testing and deployment
Personal attributes
Possess a responsible attitude, tact, patience, and courtesy
Ability to operate under pressure and deliver to demanding deadlines
Achieve results through others
Influence the teams involved to get the work done
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