Engineering Head

Job Title : Senior Software Engineer (Full Stack — AI/ML & Data Applications)

Experience : 5 to 10 Years

Location : Bengaluru, India

Employment Type : Full-Time | Onsite

Role Overview :

We are seeking a Senior Full Stack Software Engineer with strong technical leadership and hands-on expertise in AI/ML, data-centric applications, and scalable full-stack architectures.

In this role, you will design and implement complex applications integrating ML/AI models, lead full-cycle development, and mentor engineering teams.

Mandatory Skills :

Full Stack Development (React/Angular/Vue + Node.js/Python/Java), Data Engineering (Spark/Kafka/ETL), ML/AI Model Integration (TensorFlow/PyTorch/scikit-learn), Cloud & DevOps (AWS/GCP/Azure, Docker, Kubernetes, CI/CD), SQL/NoSQL Databases (PostgreSQL/MongoDB).

Key Responsibilities :

• Architect, design, and develop scalable full-stack applications for data and AI-driven products.
• Build and optimize data ingestion, processing, and pipeline frameworks for large datasets.
• Deploy, integrate, and scale ML/AI models in production environments.
• Drive system design, architecture discussions, and API/interface standards.
• Ensure engineering best practices across code quality, testing, performance, and security.
• Mentor and guide junior developers through reviews and technical decision-making.
• Collaborate cross-functionally with product, design, and data teams to align solutions with business needs.
• Monitor, diagnose, and optimize performance issues across the application stack.
• Maintain comprehensive technical documentation for scalability and knowledge-sharing.

Required Skills & Experience :

• Education : B.E./B.Tech/M.E./M.Tech in Computer Science, Data Science, or equivalent fields.
• Experience : 5+ years in software development with at least 2+ years in a senior or lead role.
• Full Stack Proficiency :
• Front-end : React / Angular / Vue.js
• Back-end : Node.js / Python / Java
• Data Engineering : Experience with data frameworks such as Apache Spark, Kafka, and ETL pipeline development.
• AI/ML Expertise : Practical exposure to TensorFlow, PyTorch, or scikit-learn and deploying ML models at scale.
• Databases : Strong knowledge of SQL & NoSQL systems (PostgreSQL, MongoDB) and warehousing tools (Snowflake, BigQuery).
• Cloud & DevOps : Working knowledge of AWS, GCP, or Azure; containerization & orchestration (Docker, Kubernetes); CI/CD; MLflow/SageMaker is a plus.
• Visualization : Familiarity with modern data visualization tools (D3.js, Tableau, Power BI).

Soft Skills :

• Excellent communication and cross-functional collaboration skills.
• Strong analytical mindset with structured problem-solving ability.
• Self-driven with ownership mentality and adaptability in fast-paced environments.

Preferred Qualifications (Bonus) :

• Experience deploying distributed, large-scale ML or data-driven platforms.
• Understanding of data governance, privacy, and security compliance.
• Exposure to domain-driven data/AI use cases in fintech, healthcare, retail, or e-commerce.
• Experience working in Agile environments (Scrum/Kanban).
• Active open-source contributions or a strong GitHub technical portfolio.

✨ Develop & customize IBM Sterling OMS

✨ Build/consume REST APIs using Java & Spring Boot

✨ Work on OMS workflows, integration & order lifecycle

Job Title: QA Engineer (Manual & Automation Testing)

Experience: 4.5 to 7 Years

Location: Chennai

Last Working Date (Preferred Joining): On or before 10th August

Interview Process: Online Test → Technical Round 1 → Technical Round 2 → Client Round

Job Description:

We are seeking a skilled QA Engineer with a strong background in both Manual and Automation Testing. The ideal candidate should have hands-on experience in Java programming, a solid understanding of automation frameworks, and expertise in API testing.

Key Responsibilities:

• Develop and execute robust automation scripts for new feature testing.
• Enhance and maintain existing automation frameworks to support evolving testing needs.
• Monitor automation test executions and ensure consistency and reliability in results.
• Conduct cross-browser and cross-platform testing to ensure high coverage and quality.
• Identify process gaps in Quality Assurance and recommend improvements.
• Contribute to zero-defect delivery through thorough testing practices.
• Support non-functional testing initiatives including Performance, Security, and Localization.
• Collaborate with developers to ensure high code quality and adequate test coverage.
• Actively participate in Continuous Integration and Continuous Deployment processes.

Required Skills:

• Strong knowledge of Manual Testing methodologies and practices.
• Proficiency in Java programming with excellent problem-solving abilities.
• Experience with BDD frameworks, especially Cucumber.
• Practical experience with Selenium for automation testing.
• Good understanding and hands-on with API testing (both Manual and Automation) using tools like Postman and Rest Assured.
• Excellent verbal and written communication skills.

Job Title: Customer Support Manager

Timings- 10AM- 7PM (Monday to Friday)

About Our Client:

Our client is a dynamic startup dedicated to providing homemade solutions for hair and scalp care. Their product range includes 13-Herb Hair Oil, nourishing shampoos, scalp scrubs, and eco-friendly Neem combs. They believe in the power of traditional remedies and natural ingredients to promote healthy hair and scalp. As a growing company, they are passionate about delivering exceptional customer experiences and building lasting relationships with our customers.

Job Summary:

They are seeking a highly motivated and experienced Customer Support Manager to join their dynamic team. The ideal candidate will have a proven track record in managing customer support teams, developing strategies to enhance customer satisfaction, and driving operational excellence. As the Customer Support Manager, you will play a pivotal role in ensuring that their customers receive outstanding support and that their experiences are consistently positive.

Key Responsibilities:

• Team Leadership: Lead, mentor, and manage the customer support team to deliver exceptional service. Conduct regular training sessions and performance reviews to ensure team members meet and exceed company standards.
• Customer Experience: Develop and implement strategies to improve customer satisfaction and retention. Address and resolve complex customer issues and complaints promptly and effectively.
• Process Improvement: Identify areas for improvement in customer support processes and procedures. Implement changes to streamline operations and enhance efficiency.
• Metrics and Reporting: Monitor and analyze key performance indicators (KPIs) related to customer support. Prepare and present regular reports to senior management, highlighting trends, challenges, and opportunities.
• Cross-Functional Collaboration: Work closely with other departments, including marketing, product development, and sales, to address customer feedback and drive improvements in products and services.
• Technology Utilization: Utilize and manage customer support tools and technologies to optimize support operations. Stay current with industry trends and best practices to integrate relevant technologies.
• Customer Feedback: Collect and analyze customer feedback to gain insights into customer needs and expectations. Use this feedback to drive improvements in the customer support experience.

Requirements:

1. Minimum 1 year of experience in a customer support role.

2.Strong leadership and team management skills, with the ability to handle challenging situations with professionalism and empathy.

3. Strong problem-solving abilities and attention to detail.

4. Familiarity with customer service software and tools.

5.Passionate about working in a startup environment and contributing to the company’s growth.

6.Ability to multitask and manage time effectively.

We are looking for an AI Architect to join our team.

Responsibilities

• Architecture Design: Develop scalable and efficient AI architectures.
• Technical Guidance: Provide expertise and guidance to development teams.
• System Integration: Collaborate to integrate AI technologies into systems.
• Performance Optimization: Optimize AI models and infrastructure.
• Data Management: Manage large datasets for AI training.
• Ethical Considerations: Address ethical and privacy concerns.
• Technical Documentation: Create comprehensive technical documentation.
• Collaboration and Communication: Collaborate with stakeholders.
• Problem-Solving: Analyze and troubleshoot technical issues.
• Continuous Learning: Stay updated with AI advancements.

Requirements

• Education: Bachelors or masters degree in computer science or related field.
• Experience: 8+ years of experience with 3+ years as an architect. Extensive experience in Gen AI and LLM technologies, including exposure to open source LLMs is a must.
• Technical Expertise: Proficiency in NLP, machine learning, and deep learning. Familiarity with open source LLM frameworks like GPT-3/4 or similar models.
• Architectural Design: Ability to design scalable and efficient AI architectures.
• System Integration: Skill in integrating AI technologies, including open source LLMs, into new or existing systems.
• Performance Optimization: Experience in optimizing AI models and systems, including open source LLMs, for efficiency.
• Data Management: Knowledge of handling large datasets for Gen AI and LLM training, including open source LLMs.
• Ethical Considerations: Understanding of AI ethics and privacy concerns, particularly relevant to open source LLMs.
• Collaboration and Communication: Strong teamwork and communication skills.
• Problem-Solving: Aptitude for troubleshooting and resolving technical challenges related to open source LLMs.
• Continuous Learning: Willingness to stay updated with advancements in Gen AI, LLMs, and open source LLM technologies.

Essential Requirements:

• 5+ years of Software development experience
• Hands on development experience using Java technology stack with focus on architecture and design.
• Hands-on in Java Programming, J2EE, Spring or SpringBoot, Hibernate, RestAPI, Data Structures, Design Patterns, Oracle Database, PL/SQL
• Experience in application servers with prime focus on Tomcat.
• Experience in messaging systems such as RabbitMQ.
• Experience working in Linux/Unix environments. Must be hands on with Object Oriented concepts along with passion for design patterns and applicability.
• Relevant experience in Java frameworks like Spring Microservices, Spring-Boot, Hibernate, JPA etc.
• Understanding of developer testing practices and the differences between unit, functional, and system tests,
• Should have working experience in a CI/CD environment where build & test is automated.
• Should have working experience in tools like Maven, Jenkins, Bamboo etc.
• Should have used testing Frameworks such as JUnit, Selenium
• Ability to quickly learn and apply new concepts or principles
• Ability to work effectively as part of global team
• Experience working in an agile environment.
• Experience in Azure and AWS Development and Deployment, Active Directory, Containerization.

• 3-5 Years of experience in Backend Development.
• Must have experience in Python (FLASK framework).
• Have Deep understanding of how RESTful APIs work.
• Familiar with various design and architectural patterns that can work at scale.
• Sound knowledge of NoSQL/SQL Databases (Mongo DB preferred).
• Strong experience with at-Cloud technology, preferably AWS or GCP or Azure.
• Core experience in developing complex backend systems.
• Communicating complex technical concepts to both technical and non-technical audiences.
• Passionate about application scalability, availability, reliability, and security.

We are looking for a professional Instructional Designer to act as a bridge between the customer and the development team to translate information between them and drive intelligence into the content development process by taking a solutioning approach. The ID would not only be a part of the course design process but also be involved in storyboarding. The objective is to facilitate end learners in acquiring knowledge, skills and competencies in an effective and appealing manner.

• Content analysis and identify target audience’s training needs
• Work closely with SMEs/Customers to understand concepts
• Apply Instructional design theories, practice and methods
• Analyse and research strategies where necessary
• Develop creative scripts for videos and engaging storyboards for e-learning modules (Courses, Videos, Simulations, Gamified courses, Scenarios, etc), ILTs
• Design interactive learning objects, develop assessments and exercises
• Provide visual guidance and suitable references to developers where necessary
• Ensure that the outputs are developed in accordance with the Storyboards
• Project documentation and vendor coordination
• Brief travel to customer locations as necessary

• Proven working experience in instructional design and storyboarding
• Excellent knowledge of learning theories and instructional design models
• Lesson and curriculum planning skills
• Advanced User of Microsoft Office – Word, PowerPoint, Excel – for storyboarding
• Understanding on the working of HTML5, Articulate, Flash, Adobe Suite and any LMS
• Very good communication skills