Team Leader

at makeO

Team Leader

makeO

Company

Home

Team Leader

at makeO

Posted by chris Francis

2 - 4 yrs

₹2L - ₹4L / yr

Hyderabad

Skills

Team Management

Team building

Key Responsibilities:

1. Training the field team on Sales pitch on regular basis

2. Responsible for revenue generation through sales

3. Drive the off-line lead generation activities for the cities (primarily through referrals) 4. Ensure

minimum 50% sales conversion on the leads assigned to the team 5. Figure out new channels

to generate more leads off-line and ensure conversions on the same 6. Regular evaluation of

the sales team through test and measure their performance 7. Improve the sales efficiency of

the sales team

8. Tracking MoM performance for each of the field sales team

9. Work on the reports for the management and ensure data sanity

10. Real time handling the objection during sales and assisting the field sales team when they

are in front of the client

11. Share feedback on the pricing, policy change and other circumstances which may cause

downfall in sales numbers

12. Conduct motivation sessions with team to keep their moral high

Key Responsibilities:

1. Training the field team on Sales pitch on regular basis

2. Responsible for revenue generation through sales

3. Drive the off-line lead generation activities for the cities (primarily through referrals) 4. Ensure

minimum 50% sales conversion on the leads assigned to the team 5. Figure out new channels

to generate more leads off-line and ensure conversions on the same 6. Regular evaluation of

the sales team through test and measure their performance 7. Improve the sales efficiency of

the sales team

8. Tracking MoM performance for each of the field sales team

9. Work on the reports for the management and ensure data sanity

10. Real time handling the objection during sales and assisting the field sales team when they

are in front of the client

11. Share feedback on the pricing, policy change and other circumstances which may cause

downfall in sales numbers

12. Conduct motivation sessions with team to keep their moral high

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Software Engineer, Memorres

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About makeO

Founded :

2017

Type :

Products & Services

Size :

100-1000

Stage :

Raised funding

About

Toothsi is a company that offers at-home smile makeover services. The company was established in 2018. The company has brilliantly expanded its operations throughout India, and as a result, it is responsible for more than one million happy customers.

Together with our more than one hundred in-house dental specialists, our carefully picked in-house orthodontists each have more than ten years of experience working in the aligner industry. This ensures that when customers use Toothsi, customer is selecting the finest option available. Toothsi is a group of people that are well qualified in their fields and have years of experience. We collaborate with orthodontists that have worked in the field for more than ten years and developed more than one hundred thousand smiles, as well as planners, world-class technicians, and customer service specialists.

A better life starts with a beautiful smile with ToothSi

Alifiyah Malekjee

Connect

Company social profiles

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Contribute to the planning of application/infrastructure releases and configuration changes. Provide input to application/infrastructure scalability
Design appropriate metrics for reporting on key performance and quality indicators, particularly in terms of in-depth trend analysis
Maintain application by regular monitoring, performance tuning and testing activities
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Maintain good working relationships with internal departments
Design, prepare and conduct training relating to Problem & Incident Management
Provide timely and expert advice on emerging trends and issues affecting Service Delivery and Support. Develop strategies to allow Application Support to manage resultant problems

Notice Period : 30 to 60 days

Team Lead (L3 Technical Support)

Job Description

Location: Pune

Education

Bachelors or Masters of Computer Science or related

Total years of experience - 6 to 13

Required Experience

Must have experience in leading technical small to medium size teams.
Full-Stack Software Development experience in both front end and back end technologies.
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Experience in developing software for medical devices (ISO 13485/IEC 62304)
Experience with any Cloud Platform like AWS, GCP or Azure.
Experience with Docker and anyone Container Orchestration Platforms like EKS, ECS, EKR, Kubernetes, Docker Swarm.
Experience using Test Driven Development processes
Experience working with FrontEnd Technologies (HTML, CSS, Javascript)
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Experience with at least one dynamically typed language (Python, Node.js, Groovy).

Responsibilities

Take ownership of providing technical support to the customer success team (for the issues they could not resolve in L1/L2). Examine potential areas for Service Improvement and recommend solutions/proposals to Product Management
Work with Customer Success management and be aware of implementation projects and timelines; coordinate with project/program managers to plan and support release activities.
Interact with internal and cross teams to troubleshoot and resolve complex problems. Develop, coordinate and promote the effective functioning of problem management activities across all of Pieriandx product & customer success teams.
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Maintain application by regular monitoring, performance tuning and testing activities
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Stay up-to-date on product and process training required to create quality deliverables at each phase of product life-cycle. Follow appropriate departmental and company procedures and policies (i.e. change control, security and auditing, release, configuration, problem and incident management).
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Notice Period : 30 to 60 days

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