Technical Content Lead

Company Description

First Connect Worldwide, a licensed Freight broker company, offers a full range of transportation and logistics services in the USA. With years of transport and logistics experience, we ensure easy and fast shipping procedures. Our team is committed to moving shipments safely and meeting customer expectations, making us a top-rated logistics company. We are proud members of key industry associations, providing the best logistics solutions and freight brokerage services.

Role Description

This is a full-time on-site role for a Business Development Specialist at First Connect Worldwide LLC in Noida. The Business Development Specialist will be responsible for lead generation, market research, customer service, and utilizing analytical skills to drive business growth.

A logistic sales specialist is responsible for managing the sales process of logistics services, including coordinating shipments, communicating with clients and carriers, and ensuring timely delivery. Responsibilities may include:

 1. Managing customer inquiries and requests for freight quotes.

 2. Coordinating with carriers to schedule pickups and deliveries.

 3. Negotiating rates and contracts with carriers to optimize profitability.

 4. Tracking shipments and providing updates to customers.

 5. Resolving any issues or delays in the shipping process.

 6. Generating sales leads and pursuing new business opportunities.

 7. Providing excellent customer service and maintaining strong relationships with clients.

 8. Analyzing sales data and preparing reports for management.

 9. Collaborating with other departments such as operations and finance to ensure smooth operations.

 10.Staying updated on industry trends and regulations to ensure compliance.

Qualifications

• Analytical Skills and Market Research abilities
• Strong Communication and Customer Service skills
• Experience in Lead Generation
• Ability to work effectively in a dynamic and challenging environment
• Excellent interpersonal skills and ability to build relationships
• Bachelor's degree in Business Administration, Marketing, or related field.

Roles and responsibilities:

• This role is a mix of email marketing and sales.
• Requires hands-on experience in tools like PipeDrive, Hubspot, Zoho, MailChimp, etc.
• The candidate will be responsible for designing, implementing, and sending out email campaigns to nurture and flush out warm leads.
• A highly analytical mindset is required for the candidate to be able to critically analyze the performance of email outbounds and be able to make suggestions for the next outbound.
• Candidates will have to own the existing email database and build on it further with sophisticated tools.
• Candidates must learn and practice how to quickly overcome objections, closing techniques, and persuasive sales psychology
• Communicating with clients, making outbound calls to potential clients, and following up on leads.
• Spending approximately 12-15 hours per week working with our sales team on a consistent, pre-determined schedule. Punctuality and dedication are extremely important.
• Prior up-to-date knowledge about the latest trends and best practices in online marketing (email and social media).
• Averaging 8+ outbound phone calls per hour.
• Sending appointment reminder emails to qualified leads.
• Sending email campaigns to nurture and flush-out warm leads.
• Learn and practice how to quickly overcome objections, closing techniques, and persuasive sales psychology.
• Bringing an attitude of hustle every day.
• Working to find solutions to complex problems quickly and competently. 
• Constructing detailed processes for organizing and analyzing data.
• Shadowing the Social High Rise team to learn sales and business-related skills that can be applied to future career opportunities.
• A bunch of other stuff might come up, because after all, we're a startup, and things don't always follow a plan.
• Will be good if you have experience of creating leads on LinkedIn also by nurturing the prospects.

Requirements: 

• Previous experience in an outbound call center or a related sales position is preferred.
• Proficiency in Microsoft Office and CRM software such as Salesforce.com.
• Excellent communication skills, both verbal and written.
• Good organizational skills and the ability to multitask.
• Excellent phone and cold calling skills.
• Exceptional customer service skills.
• Strong listening and sales skills.
• Ability to achieve targets.

Location: Mumbai

Experience: 10 Yrs. Exp. (Preferably in MEP/HVAC Industry)

Salary: 50000 INR

Opening: 1

Key Responsibilities:

 Develop and implement effective recruitment strategies to attract top talent in the

HVAC/MEP industry, including sourcing candidates through various channels such as

job boards, social media, professional networks, Consultancies, and industry

associations.

 Collaborate with Department HOD’s to understand staffing needs and develop job

descriptions and requirements for open positions.

 Proactively source and identify qualified candidates for a variety of roles within the

HVAC/MEP field, including engineers, sale engineers, project managers, and several

other positions.

 experience and screening and assessment of candidates to evaluate their skills,

experience, and fit for specific roles.

 Coordinate and schedule interviews with HOD’s.

 Conduct thorough interviews with candidates to assess their technical competence,

cultural fit, and alignment with company values.

 Communicate effectively with candidates regarding the status of their applications,

next steps, and job offers.

 Promote the company's employer brand to attract and retain top talent in the

HVAC/MEP industry.

 Maintain accurate and up-to-date records of recruitment activities, including candidate

profiles, interview notes, and hiring metrics.

Qualifications:

 Bachelor’s degree in human resources, Business Administration, or related field.

 Proven experience as a Talent Acquisition Specialist or Recruiter, with a focus on the

HVAC/MEP industry or related sectors.

 In-depth knowledge of recruitment best practices, sourcing techniques, and candidate

assessment methods.

 Strong understanding of HVAC and MEP disciplines, including technical skills and

qualifications required for various roles.

 Excellent communication, interpersonal, and negotiation skills.

 Ability to build relationships with candidates, hiring managers, and external partners.

 Highly organized with the ability to manage multiple priorities and deadlines

effectively.

Must have :

• Strong Experience in Python development
• Familiarity with Data Structures and Algorithms
• Experience in developing Enterprise scale applications
• Exposure to NLP
• Exposure / awareness of AI, ML
• Exposure to Windows Azure is an added advantage
• God understanding of project architecture and software development processes such as Agile and Scrum

Responsibilities :

• Partner with Business Stakeholders to translate business objectives into clearly defined analytical Projects
• Own the end-end process, from recognizing the problem to implementing the solution
• Understand customer’s requirements and design the optimum solution using Icertis’ AI applications
• Configure, Extend, and optimize Icertis AI app through Python scripts, NLP NER Analysis and other mechanisms
• Take full ownership of project / product features to implement, provide bug fixes and write tests and tooling for those features to ensure they work well at cloud scale.
• Plan and identify solutions and risks in assigned work
• You are expected to be hands on and write code on day to day basis and also mentor other team members

Platform for creators to build communities and monetise them Social Networks have become more media platforms than “social” platforms. They are not designed to make real human connections. Demand for more intimate online places is higher than ever. Communities are in huge demand! Also, these “Ad-driven” platforms only reward top creators. Most creators are left out - no matter how engaged their audience is. They have to constantly beat algorithms to reach out to their own audience. Over 50 million people around the world consider themselves creators. 97% of them aren’t getting paid. As a result creators are flocking to platforms like Slack, Discord, Whatsapp & Telegram - none of which were built either for community engagement or creator monetisation. Community creators have to go through the pain of managing multiple third party tools to engage and monetise their community. LikeMinds helps creators to convert their audience into a branded private community. They can monetise it by selling digital products like memberships, group chats, events, consultations and courses. As a platform purpose-built for community entrepreneurs, LikeMinds has inbuilt tools for member acquisition, onboarding, retention, moderation, monetisation, and referrals. Our platform enables creators to drive high engagement and belonging via chat rooms, events, polls, member directory, and rewards. These features are in addition to powerful business tools like community website, subscription management, event reminders, analytics dashboard, cohort creation, in-app banners, data export, and much more. Custom integrations are also available for creators with existing assets. In the last few months, we have helped 100+ creators monetise their communities. These include entertainers, fitness & wellness trainers, professional domain experts, language instructors, life coaches, financial experts, micro-entrepreneurship coaches, and exam prep coaches. We are a team of entrepreneurs, techies and community builders with credible backgrounds supported by 2 large VCs

Skills Required -JavaScript, CSS, HTML 5, Angular -Strong knowledge of Angular is a must -Fluent in responsive design and mobile / tablet UI / UX -Web mobile (touch devices: mobiles and tablets) experience is expected -UI Performance: should have hands-on experience of optimizing page load, rendering, caching -Good understanding of AJAX and its UI implications -Understanding of REST Apis -Have worked on high scale growth projects in the past -Prior experience working in a tech startup is a plus

What we are looking for

• At-least 3 years of experience of development on backend applications. Full stack experience is a cherry on the top!
• Experience / knowledge of designing robust systems, maintaining & scaling them
• Experience with usage of NoSQL databases like MongoDB & with SQL and RDBMS Systems
• Experience of creating applications with any of the popular frameworks in Python, Java, GoLang, Node
• Experience with JS frontend frameworks like React, Angular, Vue etc is a big plus
• Well versed with versioning systems like git
• Understanding of rest API implementation

Some of the responsibilties you will be taking up are following

• Working on creating performant and fault tolerant systems which are scalable
• Design, build, and maintain high performance, reusable, and reliable codebase
• Effectively work with product to gather requirements, gain deep understanding of use cases and business needs, and translate into design and implementation.
• Maintain code integrity and organization.
• Manage basic devops related to CI/CD
• Creating secure systems
• Lead other junior developers
• Define optimal and minimal architecture to achieve product requirements