Amazon Web Services (AWS)Technical Assistance Centre (TAC) provides 24/7 support and related services for Apoyar customers
under support contact agreement. including support for the full eCommerce application stack,
infrastructure and cloud AWS and Azure environments through to end user devices and productivity
applications. The TAC also supports and maintains Apoyar’s internal infrastructure, systems and
business applications. The technical and application support engineers within the TAC deliver support under a tiered
support model within a DevOps environment. The TAC engineers will also interface with Software
Development resources, as a resolver group, for support requiring application development and bug
fixes. As the single point of contact for customer support, the TAC provides first-level monitoring, event
and Service Desk functions backed by technical and application support engineers who provide
second and third-level support and systems management and administration. The Support Manager will lead the Technical Assistance Centre (TAC) and the team Technical
Support Engineers located in India. The purpose of this role is to facilitate the operational delivery of
support services in a consistent and structure approach defined in the service management
methodology (based on ITIL principles) and according to documented policies, processes and
procedures.
KEY AREAS OF RESPONSIBILITY: Manage delivery of support services team according to service management plans, methodology, processes and client engagement models. Ensure support is delivered to the client according to their contract support agreements.
Including overseeing delivery of support from any contracted third-party providers under
management. Maintain client data in accordance with internal policies, specifically Information Security
Management, GDPR Compliance Statement and Privacy Policy, by adhering to the business
requirements for securing information and the ensuring customer data is protected. Organise support staff resourcing and rostering according to plans and necessary to meet
demand. Ensure support team log all customer interactions correctly into A1 service management
platform and kept up to date. Monitor support team queues and ensure open tickets progress and service level targets are
being measured and achieved. Ensure service is delivered through an efficient tier 1, 2 and 3 support model with levels
performing agreed level of tasks.
Build learning into and develop knowledge of team to ensure jobs are not routed to next level
when they shouldn’t. Manage internal systems and platforms to ensure they have support and maintenance plans in
place, regular checks are performed that systems are running, and data records maintained. Manage the onboarding of new customer data (i.e. configuration records) into necessary
support systems ready for production support. Ensure old customers are exited. Escalate any day to day operational issues with support staff to direct manager, and systematic
support issues with service management methodology, policies, processes and procedures to VP, Global Services for ongoing management and service improvement.
EXPERIENCE/SKILLS:
Person doesn’t need to be highly experienced management guru, just enthusiastic and detail
oriented/process driven person we know will be on top of team to deliver, build, grow and get
better each day. Need understanding of ITIL fundamentals, Service Desk, Service Request, Incident and Change
Management principles etc.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Apply here: https://grnh.se/04111a9b4us
Drive growth at one of the fastest-growing companies in America.
Fresh Prints is an NYC-based custom apparel brand. We find incredible students and give them training and support to build the business at their schools. We have 600+ students who will do $40+ million in sales over the next 12 months.
You’ll be focused on the next $100 million. How do we create unique value propositions? How do we optimize the existing revenue channels and develop additional revenue channels? How do we usher in the next stage at Fresh Prints?
Those are the questions the members of our cross-functional Growth Team work on every day. They do so not as developers, designers, or marketers but as entrepreneurs determined to drive the business forward.
This role is perfect for someone with 2+ years of experience in marketing, project management, data, and related roles. For the right person, this role offers an uncapped opportunity. With time, the role will develop into a higher-level role, and you’ll be given the opportunity to be a leader in the space.
We’re looking for someone willing to take ownership of projects, demonstrate resourcefulness, be super attentive to details, be proactive, stay calm under pressure, and execute on tight deadlines. The ideal candidate should love taking on new challenges.
Needless to say, you’ll grow as Fresh Prints grows. You’ll get the time and support you need to learn, develop professionally, and have a big impact.
Description of the Role
- Design and implement revenue-generating initiatives, including campaigns, promos and workflows.
- Coordinate campaign launches and ensure timely execution.
- Collaborate with creative teams to develop compelling marketing materials and content.
- Create personalized marketing programs that enhance customer experience at various stages of the customer lifecycle.
- Work with channel managers to plan, execute, and optimize multi-channel marketing campaigns (email, SMS, Ads, etc.)
- Monitor campaign performance and implement improvements to maximize ROI, engagement, and retention.
- Utilize customer data and analytics to inform marketing strategies and decisions.
- Regularly report on key metrics related to revenue, campaign performance, and engagement.
- Work closely with Sales, Product, Tech, and the rest of the Growth team to align on goals and strategies.
Requirements
- 2+ years of experience in marketing, project management, data, or related roles.
- An MBA or relevant advanced degree is a plus.
- Demonstrated experience in effectively leading and managing teams, fostering collaboration, and driving team performance towards shared goals.
- Proven track record of developing and executing successful revenue strategies.
- Strong analytical skills with the ability to interpret data and make data-driven decisions.
- Excellent project management skills, with the ability to manage multiple projects simultaneously.
- Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities and requirements.
- Super detail-oriented and meticulous with work
- Strong time management & prioritization skills
- Excellent communication and collaboration skills.
- Self-motivated and excited to work on different projects
Personal Attributes
- Proactive. You believe it’s always on you to ensure that anything you do is a success
- In love with a challenge. You revel in solving problems and want a job that pushes you out of your comfort zone
- Goal-oriented. You’re incredibly ambitious. You’re dedicated to a long-term vision of who you are and where you want to go
- Open to change. You’re inspired by the endless ways in which everything we do can always be improved
- Calm under pressure. You have a sense of urgency but channel it into productively working through any issues
- Super attentive to detail. You have an eagle’s eye for detail and can catch any mistake within seconds
Compensation & Benefits
- 14 lakhs (per annum)
- Health Insurance
- Mental Health Benefits
- The opportunity to learn a lot rapidly
- Working with a talented and busy team dedicated to building a business together
Details
- This is a WFH role and could be based anywhere in India
- Hours are Monday - Friday, 12:30 PM IST - 9:30 PM IST
Fresh Prints is an equal employment opportunity employer and promotes diversity; actively encouraging people of all backgrounds, ages, LGBTQ+, and those with disabilities to apply.
Bootstrap
HTML/CSS
JavascriptSkills & Qualifications
●Should have experience of Angular 13
●Should have 1 year of experience in NodeJS and RESTFUL API Development.
●Strong knowledge of Front-End web development in Advance JavaScript (ES6, ES7,
ES8, ES9), OOPS Concept PLUS exceptional debug skills
●Experience in Unit test development (Test Driven Development – TDD)
●Experience building progressive responsive web applications.
●Experience in the concepts of code repositories (Preference GIT) and be able to commit
code
●A team player with good communication skills
●Analytical thinking and problem-solving capability
●Good to have - Continuous Integration (CI) tools like Jenkins.
●Any experience on AWS will be a plus
What are we looking for
●5+ years of experience in HTML5, CSS,Bootstrap,JavaScript,Tailwind,Angular (12.0 or higher), TypeScript and related technologies
Educational Qualifications
Bachelor's degree or equivalent experience in Computer Science or related field.
Vue.js
AngularJS (1.x)
Angular (2+)
React.jsJavascriptWhat You will do
● Create beautiful software experiences for our customers using design thinking, lean and agile methodology.
● Design and develop software products from scratch using the latest cutting edge technologies, platforms and languages such as JAVA, python, Javascript, GoLang and Scala.
● Work in a dynamic, collaborative, transparent, non-hierarchical culture.
● Help to grow the next generation of developers and have a positive impact on the industry.
Basic Qualifications
● Experience: 8+ years.
● Engineering Degree in Computer Science OR Equivalent.
● Hands-on development experience with a broad mix of languages such as JAVA, Python, Javascript etc.
● Server-side development experience mainly in JAVA, (Python and nodeJS can be considerable)
● UI development experience in ReactJS or AngularJS or PolymerJS or EmberJS or Jquery etc.
● Passion for software engineering and follow the best coding concepts.
● Good to great problem solving and communication skills.
● Must have experience in technical architecture and design , code reviews and mentoring junior developers.
● Should have experience in stakeholder management and work along with architects as and when necessary to lead the project.
Nice to have Qualifications
● Product engineering and customer-centric mindset.
● Great OOP skills, including design patterns.
● Experience with devops, continuous integration & deployment.
● Exposure to big data technologies, Machine Learning and NLP will be a plus.
Benefits
● Competitive salary.
● Work from anywhere.
● Reimbursements for remote work set up.
● Insurance (including a top up insurance for COVID).
● Free Access to Online learning libraries such as O'reilly or equivalent
Location
Remote - work from anywhere.
Data AnalyticsJob Title – Marketing Manager
Location – Bangalore
Job Type – Permanent
Experience – 2-4 Years
Job Role
- Manage and monitor marketing performance on a daily basis, and maximizing business ROI and goals.
- Manage a portfolio of paid campaigns across different industries for different regions, globally
- Create ideas & deliverable presentations for better execution
- Conceptualize new marketing ideas and campaigns for in-house and clients
- Implement and configure the necessary tracking tools for campaign performance analysis.
- Research and implement marketing strategy to optimize campaigns to meet KPI's, based on market trends & data findings.
- Create Branding Ideas & Solutions based on client requirements
- Working closely with the other team members and departments to meet client goals.
Professional Requirement
- 2 to 4 years of hands-on experience in marketing
- Data Research & Analysis for new ideas
- Have handled marketing campaigns from scratch
- Strong creative and analytical skills
- Excellent organizational skills and multitasking abilities
- Ability to work independently and with a team to efficiently meet deadlines in a fast-paced working environment
- A keen eye for detail
AngularJS (1.x)Angular (2+)About Thriving Springs:
Have you ever wondered, what does it take to succeed at the workplace ? Is it only technical skills or do behavior skills also play a role ?
Research suggests that 85% of job success depends on soft and behavioral skills and this is where Thriving Springs plays a critical role by helping organisations, teams and individuals build these skills and unlock their highest potential and achieve an all round success. It does this by assessing current levels of soft and behavioral skills and then helping in growing them through Thriving Springs’s innovative smart platform that combines the power of emotional intelligence (EI) with artificial intelligence (AI) and machine learning (ML).
Why join Thriving Springs ?
While there are many companies however , companies that are built with a clear purpose and mission to take humanity forward are rare. Thriving Springs - An Edtech startup is one of the pioneers in driving human productivity, fulfilment and success forward through empowering millions of working professionals globally with soft and behavioral skills and assisting them in the flow of work. Thriving Springs is leading a world wide and purpose led movement to drive success at the workplace and we invite you to join this fun and adventurous journey with us.
Culture, Rewards and Benefits:
A great culture is created when everybody in the company has great opportunities, creates meaningful impact and contributes to good of society - Larry Page - Founder - Google
The founders of Thriving Springs come from Google and have built a Google like culture within Thriving Springs where each and every team member experiences freedom and autonomy to pursue their ideas that have deep impact and will shape the future of workplace learning. The culture at Thriving Springs is deeply rooted in emotional intelligence where there is emphasis on collaboration, empathy and winning together as one team.
The members will receive an attractive total compensation package including a competitive fixed salary, performance bonuses and ESOPs translating into non-incremental gains as the company grows into a potential unicorn. In addition, every member will receive medical and health insurance plus a special allowance to use gym and yoga services. In addition every member will get a sponsored subscription of audible to pursue their own learning journey.
Qualifications:
- BTech/BE in computer science, electrical, electronics or related fields
- 2+ years of front end development experience
- High emotional intelligence, empathy and collaborative approach.
- Experience in Angular/React Javascript frameworks, CSS, HTML5, Bulma etc
- Experience with developing rich dynamic front end applications using Angular and CSS frameworks like BulmaCSS, Angular Material, Bootstrap, etc.
- Should be a quick learner to keep up with the pace of the ever changing world of technology as the candidate will get excellent exposure to the latest and trending Cloud based SaaS technologies and best practices while working with varied customers based across the globe.
Responsibilities:
- Develop web applications covering end to end software development life cycle right from writing UI code using Angular, AngularJS
- Good eye for detail to develop UI interfaces
Contact me at seven three three seven four eight five zero nine six.
PHPCore PHP (Knowledge of functions, Methods, PHP OOPS Concept, Ajax, MySQL, Jquery), Javascript, Basic knowledge of HTML, CSS, MVC Structure
Knowledge about socket
Maintain consistent contact with existing clients.
Manage sales pipeline.
Analyze market and establish competitive advantages.
Track metrics to ensure targets are hit.
- Identifying potential partnerships and alliances
- Building and maintaining complex relationships with potential partners in order to achieve business goals
- Handling end to end partnership execution including Identifying, meeting, pitching, negotiating commercials, and closing agreements wherever there is a partnership opportunity
- Establishing and managing alliances with all the stakeholders of the organization
- Strategically devising the right partnership roadmap for the company
- Conducting research and analysis to produce deliverables supporting potentials tie-ups
- Drafting, updating and contributing content towards the material to be presented to the clients/stakeholders
- Working with the Finance and Accounting team to manage invoices and ensuring payment
- Driving the revenue numbers from alliance business
- Working with cross-functional teams to devise strategic plans and overall support business goals
Desired Candidate Profile
What you need to have:
- 3 – 7 years of experience in B2B Sales
- MBA is desirable
- Experience in IT Solution Sales is preferred
- Must have good communication and negotiation skills
- Must be a self-starter with a zeal to learn, perform new things and to succeed
- General Accounting
- Account Payable/Account Receivable
- Debit/credit, reconciliation
- Bank Receivable and Bank Payable.
- TDS, Tax rules
- Balance sheet
- Bank and other reconciliation's
.NETAngularJS (1.x)Javascript- Core .NET, C#
- HTML5, CSS3
- JavaScript
- ASP.NET (Web Forms, MVC, Web API)
- Bootstrap 3 or 4
- jQuery
- Angular 5+ working knowledge
- SQL (basic) – Desirable
- Development of applications using C#, MVC
- Development of Web Services using REST and WCF.
- Unit Testing of code using Microsoft and any other competent open-source testing
framework.
- Develop middle tier using Object Relational Model (ORM).
- Developing applications using Rapid Application Development (RAD) tools
- Design Database in SQL Server 2016 or higher.
- Ability to work under pressure and deadline.
- Candidates should be good in communication.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon