
Technical Assistance Centre (TAC) provides 24/7 support and related services for Apoyar customers
under support contact agreement. including support for the full eCommerce application stack,
infrastructure and cloud AWS and Azure environments through to end user devices and productivity
applications. The TAC also supports and maintains Apoyar’s internal infrastructure, systems and
business applications. The technical and application support engineers within the TAC deliver support under a tiered
support model within a DevOps environment. The TAC engineers will also interface with Software
Development resources, as a resolver group, for support requiring application development and bug
fixes. As the single point of contact for customer support, the TAC provides first-level monitoring, event
and Service Desk functions backed by technical and application support engineers who provide
second and third-level support and systems management and administration. The Support Manager will lead the Technical Assistance Centre (TAC) and the team Technical
Support Engineers located in India. The purpose of this role is to facilitate the operational delivery of
support services in a consistent and structure approach defined in the service management
methodology (based on ITIL principles) and according to documented policies, processes and
procedures.
KEY AREAS OF RESPONSIBILITY: Manage delivery of support services team according to service management plans, methodology, processes and client engagement models. Ensure support is delivered to the client according to their contract support agreements.
Including overseeing delivery of support from any contracted third-party providers under
management. Maintain client data in accordance with internal policies, specifically Information Security
Management, GDPR Compliance Statement and Privacy Policy, by adhering to the business
requirements for securing information and the ensuring customer data is protected. Organise support staff resourcing and rostering according to plans and necessary to meet
demand. Ensure support team log all customer interactions correctly into A1 service management
platform and kept up to date. Monitor support team queues and ensure open tickets progress and service level targets are
being measured and achieved. Ensure service is delivered through an efficient tier 1, 2 and 3 support model with levels
performing agreed level of tasks.
Build learning into and develop knowledge of team to ensure jobs are not routed to next level
when they shouldn’t. Manage internal systems and platforms to ensure they have support and maintenance plans in
place, regular checks are performed that systems are running, and data records maintained. Manage the onboarding of new customer data (i.e. configuration records) into necessary
support systems ready for production support. Ensure old customers are exited. Escalate any day to day operational issues with support staff to direct manager, and systematic
support issues with service management methodology, policies, processes and procedures to VP, Global Services for ongoing management and service improvement.
EXPERIENCE/SKILLS:
Person doesn’t need to be highly experienced management guru, just enthusiastic and detail
oriented/process driven person we know will be on top of team to deliver, build, grow and get
better each day. Need understanding of ITIL fundamentals, Service Desk, Service Request, Incident and Change
Management principles etc.

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Job Title: Business Development Executive – ERP Software (Field Sales)
Location: Mumbai, Maharashtra
Job Type: Full-time | On-site client visits required
Experience: Minimum 1 year in Software / ERP sales
Education: Graduate in Commerce, Marketing, IT, or related fields
Role Overview
Join OneSpider Technologies LLP to drive ERP adoption among SMEs. This field sales role involves generating leads, conducting product demonstrations, and closing deals to help businesses automate their accounting and billing processes.
Key Responsibilities
- Identify and approach potential clients through various channels
- Conduct client meetings to understand requirements and present ERP solutions
- Demonstrate software features, emphasizing benefits for accounting and billing
- Negotiate terms and close deals to meet or exceed sales targets
- Maintain accurate records of sales activities and client interactions in CRM
Qualifications
- 1+ year of experience in software/ERP field sales
- Proven track record in B2B sales and lead generation
- Strong communication and negotiation skills
- Basic proficiency in Microsoft Excel and CRM tools
- Familiarity with accounting, billing, or GST software is a plus
What We Offer
- Competitive salary with performance-based incentives
- Comprehensive training in ERP solutions and sales techniques
- Clear career advancement opportunities
- Supportive and collaborative team culture
Apply Now!
Integration Developer
Job Description
Roles and Responsibilities
- Design, Code, test, debug, implement and document complex WSO2 sequences.
- Monitoring and logging tool stacks - Splunk/ELK/Prometheus, Grafana 4 Design, Code, test, debug, implement and document complex WSO2 sequences.
- Perform Build activities for WSO2 ESB Middleware integration, involves writing XSLT, ESB coding, configuration, and Analysis activities.
- Trouble shooting various problems in different stages of development using logs files, Traces and Log Analyzer.
- Responsible for understanding the requirement, solution design, coordinate the development and testing activities (end to end)
- Guide the team regarding WSO2 platform best practices, framework, reusable artefacts and ensure code quality and timely deliverables.
- Work with functional and technical customers to determine solutions that drive additional business value.
- Work with Github, Azure Devops and CI tools to automate dev, build, deployment and testing.
- Good knowledge in messaging brokers: WSO2 Message Broker, Apache Kafka.
- Monitoring the server (Monitoring logs and WSO2 metrics).
- Desired Candidate Profile
Desired Candidate Profile
- Candidate must have minimum 2+ years of hands-on experience in WSO2, preferably with WSO2 certification.
- Extensive experience in Integration by using WSO2 Product Stack (API Manager 2.6/3.x, Enterprise Integrator 6.5 and Identity Server 5.7.0)
- Experience in Implementing APIs in WSO2 EI and On-boarding APIs into WSO2 API Manager
- Experience in WSO2 API Manager for designing API facades and designing and implementing API Proxies.
- Hands-on experience in designing and developing high volume web services using API Protocols and Data Formats (REST, JSON, SOAP & XML).
- Must have hands on experience / knowledge with CI tools to automate dev, build, deploy.
- Experience in programming languages: Java, JavaScript, Python
- Experience in on boarding web applications into WSO2 Identity Server for authentication and authorizatio
Qualifications
- Minimum of a Bachelor's or Master’s degree in Computer Science, or a related four-year degree.
- 4 years of hands on experience in Integration
We are looking for a good-looking professional and friendly Receptionist to manage our front desk and perform a variety of administrative and clerical tasks. The ideal candidate will be the first point of contact for our company, ensuring a welcoming environment for visitors and providing support to various departments
Job Description:
We are seeking an experienced Java Back-end Developer to join our team. The ideal candidate
will be responsible for designing, developing, and maintaining robust and scalable back-end
solutions using Java and related technologies. The Back-end Developer will work closely with
cross-functional teams to deliver high-quality software solutions that meet our business needs.
Responsibilities:
Design, develop, and maintain Java-based back-end applications, services, and APIs.
Write efficient, reusable, and well-documented code following industry best practices
and coding standards.
Collaborate with front-end developers, product managers, and other stakeholders to
understand requirements and translate them into technical solutions.
Implement and maintain database schemas, write complex SQL queries, and optimize
database performance using Oracle SQL.
Develop and consume RESTful web services to enable seamless integration with
external systems.
Utilize Spring framework and its various modules (e.g., Spring Boot, Spring Batch) for
building enterprise-level applications.
Manage project dependencies and build processes using Maven.
Work with version control systems such as Git for code management and collaboration.
Perform unit testing, integration testing, and debugging to ensure the quality and
reliability of back-end components.
Stay updated on emerging technologies, trends, and best practices in back-end
development.
Additional Requirements:
Strong knowledge of application servers such as Tomcat and WebLogic.
Experience with continuous integration tools such as Jenkins.
Familiarity with automated testing frameworks such as JUnit.
Understanding of authentication and authorization mechanisms, including OAuth.
Knowledge of SOAP web services and related technologies.
Requirements:
Bachelor's degree in Computer Science, Engineering, or a related field.
5 Plus years of experience in Java back-end development.
Proficiency in Java programming language and related frameworks (e.g., Spring, Spring
Boot, Spring Batch).
Strong understanding of object-oriented programming principles, data structures, and
algorithms.
Experience with Oracle SQL and database design principles.
Familiarity with RESTful web services and API development.
Experience with build tools such as Maven.
Knowledge of version control systems, particularly Git.
Strong problem-solving skills and attention to detail.
Excellent communication and collaboration skills.
Ability to work effectively in a fast-paced, agile environment.
Preferred Qualifications:
Experience with other databases such as MySQL, PostgreSQL, or MongoDB.
Familiarity with continuous integration/continuous deployment (CI/CD) pipelines.
Understanding of software development best practices and design patterns.
Requirements:
- At least 4+ years of experience as a Node.js developer.
- Must have knowledge of at least one card game with rules.
- Must have experience in multiplayer games with Socket.io
- Must have good communication skills in English.
- Superb interpersonal, communication, and collaboration skills.
- Exceptional analytical and problem-solving aptitude.
- Great organizational and time management skills.
- Knowledge of Game development life cycle.
- Must be willing to do hands-on coding where required and perform regular code reviews etc.
- Knowledge of JavaScript, TypeScript, NPMs, ExpressJS, MongoDB, Socket.io and Redis.
- Familiarity with AWS infrastructure.
- Basic knowledge of front-end technologies.
- Strong understanding of git.
Backend Developer2-3 years
Node.js+MOngoDb Backend Developer
Develop,Debug Deploy..All Individually!
Product Based Companies
Individual Backend-COntributors
WOrked and Designed Scalable Micro Service Architecture
Worked and Deployed on AWS ,Google Cloud Functions
Socket Programming is added advantage
Experience in FIntech COmpanies preferred



FULL STACK DEVELOPER
Responsibilities
• Develop interactive, user-friendly applications using the latest frameworks
• Deliver across the entire application life cycle in the stages of concept, design, build, deployment, test, and release to app stores and support.
• Collaborate with product owners and designers to translate product requirements and designs into reality
• Own and develop feature sets that involve responsive UIs and restful services to ensure a seamless user experience.
• Interact with the product, engineering, and business teams across geographies to leverage their expertise and contribute efficiently.
• Ensure that all components and the overall application are robust and easy to maintain.
• Continuously optimize and improve the application performance
• Proactively acquire knowledge of the latest industry trends and best practices in mobile technologies to implement them and educate the teams to increase the effectiveness of technology solutions.
Requirements
• B.Tech/ B.S. or M.Tech/ M.S. or equivalent in Computer Science, IT, or related field
• 2-6 years of experience
Mandatory Skills
• 2+ years of experience designing and building production-level web applications including:
• Programming knowledge in JavaScript, NodeJS
• Good knowledge in developing front-end software, with deep experience in one or more relevant
front-end frameworks (ReactJs, Angular, Vue etc.).
• Expertise in Web/mobile app development using React Native
• Experience in product development on mobile platforms using React Native
• Familiar in developing backend (JS/Node/C#).
• Basic understanding of RDBMS databases
• Working knowledge of design patterns, SOLID principles, and development best practices. Ability to
independently write code and unit test cases
• Mastery of standard frontend technologies like modern HTML, CSS, JavaScript (we use React,
Redux, Webpack, NodeJS etc.), REST, and JSON.
Desirable Skills
• ES6/7, Node, package management /webpack/parcel.
• Exposure to data modeling with any of the database technologies.
• Full stack understanding of web/mobile/API/database development concepts and patterns.
• Experience in DevOps would be a plus.
• Experience in TypeScript would be a plus.
• Excitement about the latest trends in application design

- 3-8+ years of experience programming in a backend language (Java / Python), with a good understanding of troubleshooting errors.
- 5+ years of experience in Confluent Kafka / 3+ years of experience in Confluent Kafka
- Cloud Kafka, Control Central, Rest Proxy, HA Proxy, Confluent Kafka Connect, Confluent Kafka Security features
Build contacts with potential clients to create new business opportunities
Keep prospective client database updated
Make cold calls for new business leads
Arrange meetings for senior management with prospective clients
Report to the Team Lead on (weekly/monthly/quarterly) sales results
Must have experience in handling bidding portals (Like Upwork / Guru etc).
Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
Qualify leads from marketing campaigns as sales opportunities
Contact potential clients through cold calls and emails
Present our company to potential clients
Identify client needs and suggest appropriate products/services
Understand customer needs and requirements
Required Experience and Qualifications
BE / B.Tech / BCA / MCA / MSC - IT (Background from an IT field)
Basic understanding of web technologies
Must possess strong customer service skills
Excellent written and verbal communication
Must have good negotiation skills
Must have excellent interpersonal skills
Must be detail-oriented and an active listener.
Location – Pune
Experience - 1.5 to 3 YR
Payroll: Direct with Client
Salary Range: 3 to 5 Lacs (depending on existing)
Role and Responsibility
• Good understanding and Experience on AWS CloudWatch for ES2, Amazon Web Services, and Resources, and other sources.
• Collect and Store logs
• Monitor and Store Logs
• Log Analyze
• Configure Alarm
• Configure Dashboard
• Preparation and following of SOP's, Documentation.
• Good understanding AWS in DevOps.
• Experience with AWS services ( EC2, ECS, CloudWatch, VPC, Networking )
• Experience with a variety of infrastructure, application, and log monitoring tools ~ Prometheus, Grafana,
• Familiarity with Docker, Linux, and Linux security
• Knowledge and experience with container-based architectures like Docker
• Experience on performing troubleshooting on AWS service.
• Experience in configuring services in AWS like EC2, S3, ECS
• Experience with Linux system administration and engineering skills on Cloud infrastructure
• Knowledge of Load Balancers, Firewalls, and network switching components
• Knowledge of Internet-based technologies - TCP/IP, DNS, HTTP, SMTP & Networking concepts
• Knowledge of security best practices
• Comfortable 24x7 supporting Production environments
• Strong communication skills

