IT Support manager

REVIEW CRITERIA:

MANDATORY:

• Strong QA Leadership / Test Manager / QA Architect Profiles.
• Must have 12+ years of overall IT experience in Quality Assurance / Testing roles.
• Must have experience owning end-to-end testing strategy for product platforms, covering Manual, Automation, Performance, and Security testing
• Must have 7+ years of experience in B2B SaaS preferably working in microservices-driven environments in testing
• Must have 3+ years of leadership experience managing 5-6 members in QA / Testing teams.
• Must have hands-on experience designing and implementing test automation frameworks. (Robot Framework experience is highly preferred)
• Must have hands-on exposure to CI/CD integration of automated tests using tools such as Azure DevOps / Jenkins / GitHub Actions
• Must have experience in at least one of the following domains: ERP / POS / OMS (any one is mandatory; ERP is a strong plus)
• B2B SaaS companies
• Candidates must be based in Gurgaon or nearby locations

PREFERRED:

• Candidates who have worked on products from scratch and have seen the entire SDLC end-to-end (requirement → development → testing → release → production) are preferred.
• QA certifications such as ISTQB, CQM, or equivalent are a plus.

ROLE & RESPONSIBILITIES:

You’ll be the architect and guardian of quality across the company's product suite. You’ll work alongside product dev, QA, and PM teams to proactively define, advocate, and scale a best-in-class testing ethos.

KEY RESPONSIBILITIES:

• Define own testing strategy for G1 suite of products across ERP, POS, Zwing, Browntape, Reporting products.
• Lead end-to-end test execution across manual, automation, performance, and security domains.
• Design and implement test automation frameworks—selection, guidelines, metrics, CI/CD integration.
• Collaborate with PMs, engineers, DevOps to integrate quality measures into the pipeline, from sprint backlog to release.
• Foster quality culture via QA guilds, retrospectives, cross functional workshops, knowledge sharing.
• Establish quality KPIs (e.g., defect leakage, automation coverage, test pass rates) and report to CTO and Leadership.
• Monitor and improve test effectiveness with metrics, root cause analysis, and continuous improvement.
• Mentor QA engineers—upskill for best practices, tooling, automation techniques.
• Ensure compliance and readiness for external audits, regulatory requirements and production rollouts.

IDEAL CANDIDATE:

• B.E. / B Tech from a reputed institute with 12–15 years of experience
• 7+ years of leading testing programs in B2B SaaS/microservices environments.
• Strong domain knowledge across ERP/POS/OMS/domainspecific systems.
• Expertise in automation frameworks (Robot framework).
• Skilled in performance/security testing tools (JMeter, Locust, OWASP ZAP).
• Familiarity with CI/CD platforms (Azure DevOps, Jenkins, GitHub Actions).
• Proven ability to build strong collaboratives across QA, PM, and engineering.
• Direct experience with quality metrics and organisational improvement initiatives.
• Excellent communication—able to translate strategic vision into actionable roadmaps.

PERKS, BENEFITS AND WORK CULTURE:

• Comprehensive health insurance coverage.
• Excellent rewards and recognition policy.
• Transparent compensation policy with no unnecessary deduction in CTC.
• Annual company off-site and a variety of events, celebrations throughout the year.
• Travelling opportunities between our offices across the country.
• Annual company walkathon & related sporting events.
• Quarterly Coffee with CEO.

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its

clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Role - Graphic Designer - Branding

Experience Level - 1.5 to 2 years

Location - Bangalore

**Please attach your Behance/portfolio link, so that we can take up your candidature**

Job Overview:

● The job description is very simple and is just 2 worded: Visual Design.

● Design packaging, posters, banners, characters, websites, logos, typography, illustrations and whatever comes your way because we strongly believe that the designs can make or break a brand.

● Hands-on experience in Adobe Creative Suite and Sketch.

● Strong Understanding of Visual Communication principles.

● Ability to interpret client needs and design briefs into actionable designs.

● Excellent interpersonal and communication skills to collaborate with other team members and stakeholders.

Over the last 11 years, Moshi Moshi has worked with over 1000+ Brands across India and Abroad too.

We are looking for people who can keep the creative flame lit.

We are looking at people who have an entrepreneur attitude toward all the work he/she does.

Basically, His/her gut feeling about the design helps the client build a brand.

Skills Required:

• 4+ years' experience in application development in the following
• Mandatory:        C# ASP.NET, MVC, REST API, T SQL, oops, Client facing skills
• Preferred:         ASP.Net Core, JavaScript or Angular, Azure, VB.NET, WWF, Microservices

Job Description:

• Mandatory:        Extensive hands-on experience in developing web applications using C# ASP.NET and MVC
• Mandatory:       TSQL ability to develop and analyze existing complex flows within Stored Procedures
• Mandatory:        Utilizing REST APIs for development of background processes with an emphasis on security (OIDC/OAUTH) and performance
• Mandatory:        Extensive understanding of Object-Oriented Design and Programming.
• Mandatory:        Ability to talk to international clients and also capable of explaining about the product features as well as support issues (client checks this ability by asking them to explain about their current projects)
• Preferred:           Angular (not AngularJS) or / and JavaScript
• Preferred:           Azure based DevOps and source check into Git and maintaining version control
• Preferred:           Windows Workflow Foundation (workflow activities and business process automation) => tool utilizes VB.Net syntax
• Preferred:           Azure function apps for serverless workloads
• Preferred:           Experience implementing integrations (utilizing SOAP, SFTP, XML, etc.)
• Preferred:           Experience with microservice architectures

Responsibilities & Duties:

Making Call to Customers, Maintaining the Database, Online Sales

Maintain a relations with the existing clients and ask to upgrade their packages or renewals

Prepare and follow up on sales quotations made to clients.

Will be responsible for client retention, per client revenue optimization & renewals.

Handle `client queries/escalations.

Should have effective sales & negotiation ability.

Interacting with vendors for product upload in their respective Domain.

Manage and create product listing and another day to day activities on portal

Improve Customer perception and product-wise market share, a good understanding of technical and market feasibility of the product.

Required Experience, Skills and Qualifications

Experience: Minimum 6 Months in Online and Concept Sales

Skills: Proficient Written & Verbal Communication Skills in English

Qualifications: Any Graduate

Must have laptop

About Us:

At SarthhakAI, we’re building bodh scientific™, an AI-driven platform that helps scientists and engineers accelerate R&D- from experiment design to formulation optimization. We work with leading organizations in the field of Chemicals, Life Sciences and Material Sciences to bring AI into real-world scientific workflows.

We’re now looking for a smart, curious, and proactive Business Development & Sales Associate to help us expand our reach and build relationships with enterprise clients, research institutions, and innovative science-led companies.

We would prefer if you are based in the NCR region, and should be open to occasional travel.

What You’ll Do

• Enterprise Outreach: Identify and approach R&D and manufacturing companies (chemicals, coatings, polymers, pharma, packaging, etc.) to introduce bodh scientific.
• Lead Generation: Research and connect with decision-makers (CTOs, Heads of R&D, Innovation Managers) through email, LinkedIn, and events.
• Sales Pipeline Management: Schedule demos, maintain CRM updates, and support founders in proposal and follow-up communication.
• Product Demos & Presentations: Learn and demonstrate the product value proposition in simple, impactful language.
• Social Media & Marketing Support:
• Help run outreach campaigns and webinars.
• Assist in drafting short posts or content ideas for LinkedIn and email marketing.
• Event & Conference Support: Represent the company at expos, academic events, and online workshops.

What We’re Looking For

• You must have a Bachelor’s or Master’s degree in Science or Engineering (Chemistry, Material Science, Life Sciences preferred). We would also prefer experience/education in a commerce/business stream. 
• Strong curiosity about AI and R&D, interested in how AI transforms research.
• Excellent written and verbal communication skills (English) 
• Comfort with LinkedIn, CRM tools (HubSpot/Apollo), and outreach platforms.
• Ability to think strategically and execute independently.
• Startup mindset- resourceful, organized, and proactive.

Why Join Us

• Be part of a growing deeptech startup shaping the future of R&D.
• Work directly with founders and clients across India and abroad.
• Learn how to sell a high-tech B2B SaaS product to enterprise clients.
• Exposure to cutting-edge fields- AI, scientific R&D, and innovation.
• Growth opportunities in business development, partnerships, or marketing.

Compensation

• Competitive base pay + performance-based incentives
• Additional perks for event participation, travel, and client demos

Bachelor’s Degree in Information Technology or related field desirable.

• 5 years of Database administrator experience in Microsoft technologies

• Experience with Azure SQL in a multi-region configuration

• Azure certifications (Good to have)

• 2+ Years’ Experience in performing data migrations upgrades/modernizations, performance tuning on IaaS and PaaS Managed Instance and SQL Azure

• Experience with routine maintenance, recovery, and handling failover of a databases

Knowledge about the RDBMS e.g., Microsoft SQL Server or Azure cloud platform.

• Expertise Microsoft SQL Server on VM, Azure SQL Managed Instance, Azure SQL

• Experience in setting up and working with Azure data warehouse.

 Skills and Qualifications:

1. A Master’s degree in computer application or B. tech is required.
2. Strong organizational and project management skills.
3. Required minimum 3 years of experience.
4. Knowledge of C#, ASP.NET, MVC, SQL Server, MYSQL, NOSQL, Oracle, MongoDB, HTML, CSS and Javascript
5. Familiarity with JavaScript frameworks such as Angular JS, React, and Amber. 
6. Experience developing web applications using .NET Framework 4.5.
7. Design building and maintaining efficient and reusable C# code using design patterns.
8. Knowledge of Agile methodology/ Kanban concepts is a plus.
9. Contribute to the Agile software development process including: design, programming, testing, documentation, quality assurance and implementation.
10. High proficiency in English (Written and oral) is mandatory.

Job Summary

Engineering Manager is responsible for leading various Android platforms at Ola Electric Mobility

For this position,

We prefer someone who has displayed a track record of:

• Solid experience in JAVA 
• Should have experience in Reactive programming, Asynchronous programming

and Unit Testing.

• Has an ability to quickly learn and contribute in multiple codebase.
• Overcomes roadblocks and requires minimal oversight.
• Takes initiatives to fix issues/tech debts before assigned to him/her.
• Able to deep dive into codebase and advise QA of possible regression impact.
• Communicates tech decisions through design docs and tech talks.
• Has delivered projects with end-to-end accountability.
• Keeps track of industry trends and introduces right tech/tools for a given job.
• Excellent understanding of software engineering practices, Design Patterns,

Data Structures, Algorithms.

• 5+ years of experience in a product-driven organization.

Key Result Areas (Accountability & Responsibility of the role)

• Build highly scalable Android Platforms. Ability to work in a fast-paced setup, deliver results, set up high standards for the team, and the ability to attract world-class talent.

  The job requires a gamut of roles and responsibilities -

  • Build a world-class team of engineers
  • Ensure their KPI’s and OKR are set and evaluated at regular intervals
  • Responsible for delivering high-quality software products, on time, and within budget.
  • Collaborate & work with Product Leads and Business Leaders to develop a long-term product plan,

  products, and manage the release planning cycles for all products.

  • Responsible for managing the staffing requirements and skillsets for the Customer Interaction Team,

  assuring that sub-teams are staffed with sufficient skilled resources and meeting Ability to work in a fast-

  paced setup,

  • Deliver results, set up high standards for the team, and the ability to attract world-class talent. product

  deliverables.

• Thorough knowledge of the following is mandatory for the person.
• Create original design ideas and layouts from creative briefings.
• Laying out artwork to plan how a finished page will appear (known as Page Planning/Designing).
• Develops, tracks and helps manage comprehensive-time schedules to insure design projects are delivered on-time and within budget.
• Understanding the client briefs/guidelines.
• Prepare illustrations or rough sketches of material, discussing them with Design Leads and making necessary changes.
• Using mock-ups to make a new ad.
• Drawing own ideas to make a new ad.
• Proofreading and checking the documents for accuracy and visual impact (self QA).
• Using the Spell and Grammar check option in the software.
• Use typography, proximity, and font styles in the best possible way to group the text in the right manner in an advert.
• Preparing the items for reproduction in a format specified by the client (pdf, eps, ps).
• Determines the high visual impact and arrangement of illustrative material, text copy, font style, and size
• Produce accurate high-quality artwork within corporate brand guidelines and standards.
• Good understanding of Prepress techniques

Role Requirements

• Good understanding of brands and how they communicate to their target audience in the form of print and digital communication. For example, you should be able to understand the difference between a printed leaflet and a digital emailer that intends to communicate the same message to the target audience.
• Exceptionally well in Photoshop, Illustrator and Corel Draw compositing technical knowledge.
• Sound English and comprehension and writing skills. Independently assess and research any job briefs to visualize a visual strategy and discuss it with the client's/internal team.
• Team working skills: We value and welcome critical feedback and opinions but we don’t accept arrogance and snobbish behavior. We expect you will make mistakes and you should be able to own up.
• Time Discipline: We understand that creative people sometimes get stuck and require more time. But request you speak up before it’s too late. We love working with colleagues who don’t switch off their mobiles when organizations need them. Honesty and Integrity are the core.

Minimum Qualification

• 2-8 years of working experience in Illustrator, CorelDraw & Photoshop.
• Diploma or Degree in Printing Technology, Graphic Design, or DTP along with 2 years of experience.
• Advertising Agency experience preferred.