Technical Assistance Centre (TAC) provides 24/7 support and related services for Apoyar customers
under support contact agreement. including support for the full eCommerce application stack,
infrastructure and cloud AWS and Azure environments through to end user devices and productivity
applications. The TAC also supports and maintains Apoyar’s internal infrastructure, systems and
business applications. The technical and application support engineers within the TAC deliver support under a tiered
support model within a DevOps environment. The TAC engineers will also interface with Software
Development resources, as a resolver group, for support requiring application development and bug
fixes. As the single point of contact for customer support, the TAC provides first-level monitoring, event
and Service Desk functions backed by technical and application support engineers who provide
second and third-level support and systems management and administration. The Support Manager will lead the Technical Assistance Centre (TAC) and the team Technical
Support Engineers located in India. The purpose of this role is to facilitate the operational delivery of
support services in a consistent and structure approach defined in the service management
methodology (based on ITIL principles) and according to documented policies, processes and
procedures.
KEY AREAS OF RESPONSIBILITY: Manage delivery of support services team according to service management plans, methodology, processes and client engagement models. Ensure support is delivered to the client according to their contract support agreements.
Including overseeing delivery of support from any contracted third-party providers under
management. Maintain client data in accordance with internal policies, specifically Information Security
Management, GDPR Compliance Statement and Privacy Policy, by adhering to the business
requirements for securing information and the ensuring customer data is protected. Organise support staff resourcing and rostering according to plans and necessary to meet
demand. Ensure support team log all customer interactions correctly into A1 service management
platform and kept up to date. Monitor support team queues and ensure open tickets progress and service level targets are
being measured and achieved. Ensure service is delivered through an efficient tier 1, 2 and 3 support model with levels
performing agreed level of tasks.
Build learning into and develop knowledge of team to ensure jobs are not routed to next level
when they shouldn’t. Manage internal systems and platforms to ensure they have support and maintenance plans in
place, regular checks are performed that systems are running, and data records maintained. Manage the onboarding of new customer data (i.e. configuration records) into necessary
support systems ready for production support. Ensure old customers are exited. Escalate any day to day operational issues with support staff to direct manager, and systematic
support issues with service management methodology, policies, processes and procedures to VP, Global Services for ongoing management and service improvement.
EXPERIENCE/SKILLS:
Person doesn’t need to be highly experienced management guru, just enthusiastic and detail
oriented/process driven person we know will be on top of team to deliver, build, grow and get
better each day. Need understanding of ITIL fundamentals, Service Desk, Service Request, Incident and Change
Management principles etc.

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ROLE - TECH LEAD/ARCHITECT with AI Expertise
Experience: 10–15 Years
Location: Bangalore (Onsite)
Company Type: Product-based | AI B2B SaaS
About ProductNova
ProductNova is a fast-growing product development organization that partners with
ambitious companies to build, modernize, and scale high-impact digital products. Our teams
of product leaders, engineers, AI specialists, and growth experts work at the intersection of
strategy, technology, and execution to help organizations create differentiated product
portfolios and accelerate business outcomes.
Founded in early 2023, ProductNova has successfully designed, built, and launched 20+
large-scale, AI-powered products and platforms across industries. We specialize in solving
complex business problems through thoughtful product design, robust engineering, and
responsible use of AI.
Product Development
We design and build user-centric, scalable, AI-native B2B SaaS products that are deeply
aligned with business goals and long-term value creation.
Our end-to-end product development approach covers the full lifecycle:
1. Product discovery and problem definition
2. User research and product strategy
3. Experience design and rapid prototyping
4. AI-enabled engineering, testing, and platform architecture
5. Product launch, adoption, and continuous improvement
From early concepts to market-ready solutions, we focus on building products that are
resilient, scalable, and ready for real-world adoption. Post-launch, we work closely with
customers to iterate based on user feedback and expand products across new use cases,
customer segments, and markets.
Growth & Scale
For early-stage companies and startups, we act as product partners—shaping ideas into
viable products, identifying target customers, achieving product-market fit, and supporting
go-to-market execution, iteration, and scale.
For established organizations, we help unlock the next phase of growth by identifying
opportunities to modernize and scale existing products, enter new geographies, and build
entirely new product lines. Our teams enable innovation through AI, platform re-
architecture, and portfolio expansion to support sustained business growth.
Role Overview
We are looking for a Tech Lead / Architect to drive the end-to-end technical design and
development of AI-powered B2B SaaS products. This role requires a strong hands-on
technologist who can work closely with ML Engineers and Full Stack Development teams,
own the product architecture, and ensure scalability, security, and compliance across the
platform.
Key Responsibilities
• Lead the end-to-end architecture and development of AI-driven B2B SaaS products
• Collaborate closely with ML Engineers, Data Scientists, and Full Stack Developers to
integrate AI/ML models into production systems
• Define and own the overall product technology stack, including backend, frontend,
data, and cloud infrastructure
• Design scalable, resilient, and high-performance architectures for multi-tenant SaaS
platforms
• Drive cloud-native deployments (Azure) using modern DevOps and CI/CD practices
• Ensure data privacy, security, compliance, and governance (SOC2, GDPR, ISO, etc.)
across the product
• Take ownership of application security, access controls, and compliance
requirements
• Actively contribute hands-on through coding, code reviews, complex feature development and architectural POCs
• Mentor and guide engineering teams, setting best practices for coding, testing, and
system design
• Work closely with Product Management and Leadership to translate business
requirements into technical solutions
Qualifications:
• 10–15 years of overall experience in software engineering and product
development
• Strong experience building B2B SaaS products at scale
• Proven expertise in system architecture, design patterns, and distributed systems
• Hands-on experience with cloud platforms (Azure, AWS/GCP)
• Solid background in backend technologies (Python/ .NET / Node.js / Java) and
modern frontend frameworks like (React, JS, etc.)
• Experience working with AI/ML teams in deploying and tuning ML models into production
environments
• Strong understanding of data security, privacy, and compliance frameworks
• Experience with microservices, APIs, containers, Kubernetes, and cloud-native
architectures
• Strong working knowledge of CI/CD pipelines, DevOps, and infrastructure as code
• Excellent communication and leadership skills with the ability to work cross-
functionally
• Experience in AI-first or data-intensive SaaS platforms
• Exposure to MLOps frameworks and model lifecycle management
• Experience with multi-tenant SaaS security models
• Prior experience in product-based companies or startups
Why Join Us
• Build cutting-edge AI-powered B2B SaaS products
• Own architecture and technology decisions end-to-end
• Work with highly skilled ML and Full Stack teams
• Be part of a fast-growing, innovation-driven product organization
If you are a results-driven Technical Lead with a passion for developing innovative products that drives business growth, we invite you to join our dynamic team at ProductNova.
What you'll work on
* Performance validation of large SaaS platforms
* Load, stress, endurance and spike testing
* Performance testing using K6
* Testing cloud-based systems on AWS
* Identifying bottlenecks and recommending improvements
Skills we’re looking for
* Strong experience in performance / non-functional testing
* Must have Hands-on with AWS and large-scale system testing
* Experience testing applications deployed on AWS
* Understanding of distributed systems and performance metrics
About the Client
Our client is a renowned luxury interiors brand recognized for crafting bespoke, high-end designs and delivering timeless, elegant living spaces. With a reputation for precision and excellence, they continue to set benchmarks in the premium interiors industry.
We’re Hiring – Purchase Manager(Interiors)
We have 1 open position for a dynamic Purchase & Vendor Management Professional in the interiors industry.
Working Days: Tuesday–Sunday (Monday Off)
Key Responsibilities
- Estimation & Coordination: Work with interior designers to prepare BOQs, cost estimations, and provide market/vendor insights.
- Quotation Management: Source multiple quotations, prepare comparative statements, and support management in decision-making.
- Negotiations & Approvals: Negotiate with vendors on pricing, delivery, and payment terms. Manage approvals, contracts, and POs.
- Vendor & Material Management: Build and maintain a strong vendor network, ensure timely delivery, and resolve quality or billing issues.
- Cost Control & Compliance: Monitor material usage, ensure budget compliance, and adhere to procurement policies.
Skills & Requirements
- Strong knowledge of interior materials, BOQs, and cost estimation
- 4–8 years’ experience in procurement/vendor management (interiors or construction)
- Excellent negotiation, vendor management and documentation skills
- Proficiency in MS Excel / ERP tools
About the Company:- Rejolut is one of the award-winning fastest-growing emerging tech companies which is working on leading technology like Blockchain, ML & AI, Complex mobile & web apps, IoT etc.
The ideal candidate will be responsible for developing highly scalable and secure code.
React Js Job Description
- Proficient in client & server-side JavaScript, HTML5, CSS3 and webpack
- Competent in building single page web applications using Node.js and React Js
- Redux for state management
- Universal rendering (Client-side rendering and Server-side rendering)
- Experience with cross-browser, cross-platform, and design constraints on the web
- Experience in developing automated unit and functional tests
- Experience in an agile development process
- Solid knowledge of algorithms and design patterns
- Have a passion for quality and writing clean, readable code that scales and performs well
- Good interpersonal communication skills
- 1+ years of software design and web application development
Benefits :
> Health Insurance
> Work from Home
> Fast growth and more visibility into the company
> Experience to work on the latest technology
> Competitive Learning Environment with supportive co-workers
> Employee friendly HR Policies
> Paid leaves up to certain limits
> Competitive salaries & Bonuses
> Liberal working atmosphere
> Get mentored by the best in the industry
Schedule:
Day Shift/Flexible working hours
Monday to Friday
Skills:- React.js, Javascript and Redux/Flux
Our new vision “Reimagining a better-shared world” and mission “Bringing human expertise to tech for delivering purposeful solutions that amplify value” is at the heart of our transformation approach, powered by cloud, platform mindset, and engagement. Our motto “Let’s make digital change happen” is our commitment to empower our clients to succeed in this digital world. While our values – integrity, teamwork, the pursuit of excellence, committed, customer-centric, and thought-leadership, defines our character and behavior.
This person MUST have:
Node JS, REST, Mongo DB
Experience:
Min 3 year experience
- Bachelors/Master Degree in Computer Science or related field.
- 4+ years of experience in developing web-based, E-Commerce applications on Salesforce Commerce Cloud (SFCC).
- SFCC Developer certification is preferred.
- Knowledge on SGJC and SFRA is must.
- Experience in working with ISML, Pipelines, Pipelets, JS-Controllers, Digital Scripts,
B2C Commerce API.
- Experience in working with Forms, Service and Job / Integration frameworks.
- Strong understanding on SFCC out of the box features and good experience with storefront customizations.
- Experience in working with third party services like Payment, Tax, Analytics, Fraud, Ratings & Reviews etc. using LINK and custom cartridges.
- Good understanding on multi-site, multi-currency and multi-locale.
- Object oriented analysis and design using common design patterns.
- Experience in working on performance optimization and troubleshooting.
- In-depth knowledge on SFCC Business Manager.
- Knowledge on build and deployment.
- Knowledge on Source Control Management Systems like GitHub/BitBucket and branching model.
Job Specifications:
- Strong and innovative approach to problem solving and finding solutions
- Flexible and proactive/self-motivated working style with strong personal ownership of problem resolution
- Ability to multi-task under pressure and work independently with No / minimal supervision.
- Ability to Negotiate and prioritize when under pressure
- Should be able to finish work with no supervision from lead
- Excellent communicator (written and verbal, formal and informal)
- Manage conflicts effectively
- Good Listening skills
- Conduct market research to identify selling possibilities and evaluate customer needs
- Actively seek out new sales opportunities through cold calling, networking and social media
- Set up meetings with potential clients and listen to their wishes and concerns
- Prepare and deliver appropriate presentations on products and services
- Create frequent reviews and reports with sales and financial data
- Ensure the availability of stock for sales and demonstrations
- Participate on behalf of the company in exhibitions or conferences
- Negotiate/close deals and handle complaints or objections
- Collaborate with team members to achieve better results
- Gather feedback from customers or prospects and share with internal teams
HouseItt is a student-run start-up recognized by Start-up India initiative by Government of India. It provides student residences across and around Delhi University colleges. It provides easy to book, better serviced and affordable rental homes to students within the campus and thrives on building a robust support system for handling student accommodations. It bridges the gap between the demand (students looking for PGs/Flats) and supply (owners) of rentals. We are looking for some dynamic people to join us!
HOUSEITT IS HIRING FRONTEND DEVELOPER INTERN
REQUIREMENTS:
Proficient in HTML, CSS, JavaScript.
Knowledge of React and SSR.
Working knowledge of Git and GitHub.
Knowledge of how frontend and backend communicate.
Knowledge of redux is a plus.
Creative problem Solving Skills.
Ability to learn and research about things you don't know.
ROLES AND RESPONSIBILITIES:
Understanding and interpreting the task assigned by Team Lead.
Getting the assigned work done in the given deadline.
Asking questions when you are not clear about stuff.
Giving suggestions to improve the web application and solve business problem.
TENURE: 3 Months
LOCATION: Work from Home
BENEFITS:
Start-up India Logo Certificate
Letter of Recommendation
Stipend (Rs. 6,000/- to Rs. 10,000/-)












