Search Professional - Leadership Hiring

This role is crucial in fostering a high-performance environment, building HR processes that align with business goals, and championing employee engagement and retention. You will collaborate across departments to enhance employee experience, ensuring alignment with our brand values and mission.

Responsibilities:

Talent Acquisition & Onboarding

• Develop and execute recruitment strategies that attract top talent suited to a fast-paced environment.

• Oversee onboarding programs to ensure seamless integration and alignment with the company culture.

• Partner with hiring managers to fulfill staffing needs and forecast talent requirements.

Performance Management

• Lead the performance management process, setting KPIs aligned with business objectives.

• Drive a continuous feedback culture and conduct regular performance appraisals.

• Implement training and development programs to promote career progression.

Employee Engagement & Retention

• Develop and execute initiatives to maintain high morale and foster a positive workplace.

• Plan and manage employee engagement activities that reflect our brand’s energy and enthusiasm.

• Monitor employee satisfaction and address concerns proactively.

HR Policies & Compliance

• Review, update, and enforce HR policies that support a growth oriented, agile culture.

• Ensure compliance with labor laws and industry standards to mitigate risks.

• Develop strategies to minimize attrition while aligning policies with company values.

Learning & Development

• Identify skills gaps and implement training programs to support employee growth.

• Facilitate coaching, and mentoring programs.

• Promote a learning culture through continuous improvement initiatives.

Requirements:

• Master’s degree in Human Resources, Business Administration, or a related field.

• 5+ years of experience in HR, preferably within a D2C or high-growth environment.

• Strong understanding of HR best practices and labor laws.

• Demonstrated success in talent acquisition, performance management, and employee engagement.

• Excellent interpersonal and communication skills.

• Ability to multitask, prioritize, and thrive in a dynamic environment.

• Proficiency in HR software (e.g., Keka or similar HRMS tools).

About InEvolution:

Founded in 2009, InEvolution is a dynamic and evolving firm specializing in back-office, operations, and customer support services. We are a globally oriented team committed to delivering quality services with cost efficiency.

Our ethos is to constantly adapt to the changing needs of the industry, effectively serving as an extension of our clients' teams. We specialize in alleviating operational burdens from organizational leaders, allowing them to focus on growth.

Our expertise spans across 24/7 client support, advanced technology utilization, proficient data management, and providing certified solutions. Our services include data hygiene, GDPR compliance, e-commerce campaign configuration, order management, reporting, sales support, and comprehensive customer support across various platforms. With our diverse experience in multiple business sectors, we offer robust solutions that cater to the unique needs of our clients.

Our Commitment:

We value diversity and are committed to creating an inclusive environment for all employees. We encourage candidates of all backgrounds to apply.

Primary Customer-Facing Responsibilities:

• Handle technical service and support tickets efficiently, acting as the first point of contact over chat, email, and phone support.
• Empower customers to become proficient users through education and support.
• Document customer interactions in the ticket tracking system.
• Proactively follow up to ensure all issues are resolved to the customer's satisfaction.

Key Responsibilities:

Case Analysis and Critical Thinking:

• Develop comprehensive knowledge of client products, the ticketing and chat systems and as well other tools and systems required for the successful troubleshooting and resolution of customer’s technical issues
• Conduct thorough investigations to fully understand user issues, employing effective probing techniques.

Problem Solving:

• Provide accurate information and solutions for client software products or services.
• Offer alternative solutions when necessary, guiding users through the resolution process.

Post-Resolution Follow-Up:

• Ensure customer satisfaction by following up and updating customer status before case closure.

Client and Operational Responsibilities:

• Coordinate with team leads and managers for guidance on escalated cases.
• Record detailed events and problem resolutions in system logs.
• Forward customer feedback and suggestions to the relevant internal teams.
• Propose process and knowledge resource improvements.
• Participate actively in team meetings and maintain effective communication with internal teams.
• Report to client leads and managers as required.

Requirements:

• Experience in help desk and software product technical support.
• Tech-savvy with knowledge of computer operating systems, software, and hardware.
• Preferred experience with any scripting language or basic
• understanding of API.
• Excellent written and verbal communication skills in English.
• Degree in a relevant field preferred.
• Proficiency with Microsoft Office, Google Sheets, and other business software.
• Own a desktop/laptop with a stable internet connection.
• Demonstrated proactive, learning-oriented approach with a focus on continuous process improvement.
• Ability to work with automated translators and utilize AI driven writing tools (Deepl) is preferable

Additional Information:

• Coverage days: Mon - Fri
• Coverage shift window timings:

5AM – 2PM (CET)

12AM – 9PM (CET)

• Opportunity for long-term growth and additional responsibilities
• within the organization.
• The position requires approximately 9 hours of work per weekday.
• Applicants are required to have their own workstation.

Money Honey Financial Services has an open position for a well-qualified Software developer, to be filled immediately. If you have a combination of deep experience with ASP.Net, MVC, C#, JQuery, JavaScript experience with databases and domain-driven application systems, a history of working successfully in small innovative software teams, and a flexible, upbeat approach to working with colleagues.

Responsibilities :

• Work with the .Net team, promoting the creation of elegant, practical solutions to meet the company's business goals.
• Prepare reports, manuals and other documentation on the status, operation and maintenance of software. Work closely with the Team Lead of Technology to assist in the analysis, evaluation and recommendation of new application and technology appropriate to the company.
• Understand how our applications operate, are structured, and how users use them.

6+ years’ experience in Azure architecture, Azure Data Services, design and development. Significant experience as DW architect on several initiatives. • Rich Data/Dimensional modeling expertise • Expert knowledge of Azure tools and services centered around data and analytics (Azure Synapse, Data Lake, Data Factory etc.) • Experience designing and building complete ETL processes moving and transforming data from ODS, Staging and Data Warehousing, cloud and hybrid. Education and Experience: • Bachelor’s Degree in computer science or related field required. • 10 or more years’ experience managing and designing systems in an enterprise infrastructure environment required.

Few words about Unify Technologies: Unify a Digital Engineering company. We help our clients by providing Digital Engineering Services to develop high-quality products. We have extensive experience in software product engineering and a successful track record of delivering on aggressive delivery plans without compromising on the quality in Cloud, Mobile, and Data practices.

Employment Type: Full-Time

Position: Software Development Engineer Test - SDET

Experience, Key Skills and Job location details:

• Sr SDET: 4-8 Yrs (Web Automation-UI/API + Any Automation Frameworks + TypeScript/ JavaScript/ Java Programming) - 5 Positions - E-Commerce product team, Hyderabad

• Lead SDET: 8-10 Yrs (Lead Exp, Automation-UI/API + Any Automation Frameworks + TypeScript/ JavaScript/ Java Programming) - 2 Positions - E-Commerce product team, Hyderabad

• Sr SDET: 5-10 Yrs (Automation + Any Frameworks + Java/ JavaScript/ Python Programming + API/UI Testing) - 4 Positions - Big Data Product team, Hyderabad

Project: Product-Online Marketing, E-commerce Platforms

Joining time: Immediate to 30 days

Education: Master’s/Bachelor’s degree in Computer Science, Statistics, Engineering or a related technical discipline will be preferred

Detailed Job Description:

Overview: We’re looking for an Automation Test Engineer with strong programming and Web Automation experience to join the Online Marketplace Services/ Maps Development/ RPA Automation product development Team at Hyderabad and Bangalore.

The Software Test Engineering team is responsible for performing in-scrum, acceptance, integration, system, performance test activities for all Web and Mobile products. This role strives to ensure that test activities are conducted to a high standard aligned with the right business priorities and needs.

Skills Required:

• For E-commerce Product: Hyderabad

• Programming: JavaScript/ TypeScript/ Java coding experience - Must

• Automation: Web Automation Testing (UI/API) - Must, Added advantage: Mobile Automation (Appium)

• Framework Development: Strong development exp with any of the following Automation Frameworks development experience

•  JavaScript/ TypeScript: Any Automation Framework (Preferred: Webdriver.IO or Cypress.IO or Protractor or Jasmine or Mocha or Nightwatch.JS or CasperJS or Nemo.JS or Jest or Karma or Cypress or Chai or TestCafe)

• Java: Any Automation Framework (Preferred: BDD, Cucumber, TestNG)

• For Big Data Product: Hyderabad

• Programming: JavaScript/ Python/ Java coding experience - Must

• Automation: Web Automation Testing (UI/API) - Must

• Framework Development: Strong development exp with any of the Automation Frameworks development experience

• For RPA Product: Bangalore

• Programming: JavaScript/ Java coding experience - Must

• Automation: Web Automation Testing (UI/API) - Must

• Framework Development: Strong development exp with any of the Automation Frameworks development experience

• Good experience in developing and maintaining test automation for Web & Mobile Applications.

• Good to have experience in API Testing preferably Rest Assured

• Solid understanding of QA tools and automated testing environments

• Experience in developing end-to-end tests for complex solutions in large-scale enterprise systems Programming Languages.

• Demonstrated ability to lead technical discussions among software development engineers.

• Excellent written and verbal communication and presentation skills.

• Ability to analyze feature requirements, design feature strategies, and selectively automate that test strategy to optimize test coverage, minimize the likelihood of uncaught defects, while maintaining an accelerated feature velocity.

• Experience working in an Agile Scrum QA environment

Responsibilities:

• Work from a deep understanding of customer perspectives, Software Engineering and Quality practices

• Provide expert-level test automation to grow overall test coverage across the Application Solutions (UI, Web Services, and DB).

• Design, create, document, and/or implement test strategies, test automation, and quality tools and processes.

• Mentor junior engineers, new team members and apply technical expertise to challenging programming and design problems relating to quality engineering.

• Investigate and evaluate new testing technologies and products for applications with the environment.

• Develop new testing tools to make the testing process effective and efficient.

• Full working knowledge of Github and its best practices as well as and the CI/CD process