Senior Product Designer

We are seeking an experienced Delivery Manager with a proven track record of 2+ years in client management and onsite project delivery. The ideal candidate will oversee multiple technical projects, manage client relationships, and ensure successful delivery of solutions.

Key Responsibilities

• Client Management
• Build and maintain strong relationships with clients through regular feedback sessions and meetings
• Plan and coordinate release schedules with clients while considering resource availability
• Ensure proper risk management during product releases and deployments
• Facilitate effective communication between clients and development teams
• Resource Management
• Oversee resource allocation and availability across projects
• Manage team leaves and scheduling to ensure uninterrupted project delivery
• Coordinate with team leads, QA, and developers to maintain delivery checklists
• Monitor and support the professional growth of team members
• Project Delivery
• Ensure all project deliverables meet quality standards and timelines
• Maintain comprehensive documentation of project processes and progress
• Implement and oversee standardized checklists for different roles (QA, Developer, Team Lead)
• Coordinate release management and deployment processes

Required Skills & Qualifications

• Strong problem ownership and excellent communication skills
• Experience in managing technical teams and software development projects
• Proven ability to work onsite and adapt to client requirements
• Strong understanding of software development life cycle and agile methodologies
• Excellence in risk management and problem-solving

Key Competencies

• Problem ownership and high intent towards learning
• Over-communication and excellent professional behavior
• Strong technical understanding of software development processes
• Ability to identify and nurture high-performing team members
• Experience in resource planning and bench management

Additional Requirements

• Willingness to work in different time zones when required
• Ability to manage multiple projects simultaneously
• Experience in documentation and process improvement
• Strong stakeholder management skills

Job Summary:

We're looking for an enthusiastic and proactive Product Support Engineer Intern to join our dynamic team. In this role, you'll play a key part in delivering product support to our global clients, ensuring they enjoy a smooth and efficient experience with our product offerings. You will have the chance to interact with customers globally and gain valuable exposure to various regions, including the USA, UK, Europe, Japan, China, Singapore, and India.

Responsibilities include but are not limited to:

• · Lead the setup and execution of POCs for clients, ensuring alignment with business objectives.
• · Work closely with internal teams (product, project manager, sales and support) to ensure quality setup which is fully tested and ready for delivery.
• · Collaborate with internal stakeholders to understand requirements and tailor POC solutions that demonstrate the value of AI.
• · Ready to troubleshoot and resolve any technical challenges that arise during the POC phase.
• · Document the observation for product improvement, track the results from POC implementations to showcase the business impact of AI solutions.

Requirements:

• · Minimum qualification: BTech or related branches.
• · Experience: 0-1 years of experience in a similar role in customer support or technical support.
• · Excellent written and verbal communication skills in English.
• · Ability to learn and use software systems like SmartWinnr effectively.
• · Proficiency with Gmail and Microsoft products (PowerPoint, Excel, Word).
• · Results-driven, self-starter with strong motivation and persistence.
• · A passion for helping others and providing exceptional support.

What We Offer:

• · Mentorship from experienced professionals in the field.
• · Exposure to real-time projects and industry challenges.
• · Opportunities to develop both technical and professional skills.
• · A collaborative and innovative work environment

About Company

Our client is a leading mid‐market investment bank with strong practices around M&A, PE, Capital Markets, Institutional Equities, Wealth Management, Insurance Broking, and Portfolio Management Services.

Roles & responsibilities:

• Key connect with Insurance Companies to procure competitive pricing and terms

• Timely and compliant placements of all lines of General Insurance Products

• Assisting the sales team to close business

• Client onboarding, retention & renewals, and servicing requirements

• Assisting onboard clients for all their new / renewal requirements

• Keeping customers updated on the latest products to increase sales.

• Preparing RFQ’s for all General Insurance requirements

• Retention – Manage servicing team for renewal retention; visiting clients for managing relationships; retention of existing policies/clients

Requirements:

Technical Skills:

• MS Office – Word, Excel, PowerPoint, and Outlook.

Education, experience & skills required:

• Graduate / MBA or relevant degree. Insurance degree would be an added advantage.

• Knowledge of insurance / General Insurance domain preferred.

• 2 to 4 years of experience in Insurance Broking / Placement & Retention.

• Excellent interpersonal and communication skills

• Proficient in all Microsoft Applications

• Superior product knowledge

• A team player with leadership skills

• Maintain a positive attitude focused on customer satisfaction.

• Experience in Core Java and Spring Boot.

• Extensive experience in developing enterprise-scale applications and systems. Should possess good architectural knowledge and be aware of enterprise application design patterns.

• Should have the ability to analyze, design, develop and test complex, low-latency client facing applications.

• Good development experience with RDBMS.

• Good knowledge of multi-threading and high-performance server-side development.

• Basic working knowledge of Unix/Linux.

• Excellent problem solving and coding skills.

• Strong interpersonal, communication and analytical skills.

• Should have the ability to express their design ideas and thoughts.

WHO WE ARE:

TIFIN is a fintech company backed by industry leaders including JP Morgan, Morningstar, Broadridge and Hamilton Lane.

We build engaging experiences through powerful AI and personalization. We leverage the combined power of investment intelligence, data science, and technology to make investing a more engaging experience and a more powerful driver of financial wellbeing.

At TIFIN, design and behavioral thinking enables engaging customer centered experiences along with software and application programming interfaces (APIs). We use investment science and intelligence to build algorithmic engines inside the software and APIs to enable better investor outcomes.

We hope to change the world of wealth in ways that personalized delivery has changed the world of movies, music and more. In a world where every individual is unique, we believe in the power of AI-based personalization to match individuals to financial advice and investments is necessary to driving wealth goals

OUR VALUES:

• Shared Understanding through Listening and Speaking the Truth. We communicate with radical candor, precision, and compassion to create a shared understanding. We challenge, but once a decision is made, commit fully. We listen attentively, speak candidly.
• Teamwork for Team Win. We believe in win together, learn together. We fly in formation. We cover each by other’s backs. We inspire each other with our energy and attitude.
• Make Magic for our Users. We center around the voice of the customer. With deep empathy for our clients, we create technology that transforms investor experiences.
• Grow at the Edge. We are driven by personal growth. We get out of our comfort zone and keep egos aside to find our genius zones. We strive to be the best we can possibly be. No excuses.
• Innovate with Creative Solutions. We believe that disruptive innovation begins with curiosity and creativity. We challenge the status quo and problem solve to find new answers.

WHAT YOU'LL BE DOING:

As part of TIFIN’s technology division, you will Automation QA role, ensure your dedication towards commitment to quality and attention to detail is the single most important aspect of this job role. This position requires you to be a dynamic individual who can not only manage a team of skilled automation engineers but also work as an individual contributor within the same team.

• Deliver all releases on time while ensuring high levels of automation coverage
• Work with QA Team to understand the product requirements and be able to provide automation testing estimates.
• Utilise experience (technical, functional) to create automation test strategies and execution plans to be able to deliver releases as per business needs.
• Create and execute automation test plans to allow for in-sprint automation.
• Review automation test artifacts created by team members.
• Work with development in an agile delivery methodology to capture defects early in the lifecycle by regular execution of regression automation suit.
• Work with automation engineers to get best ROI by identifying automation candidates.

Skills required

• 5+ years of experience in automation testing
• Must have 1+ years of experience working with test frameworks including Selenium and/or Cypress.
• Hands on expertise in various automation framework (bdd, data driven, keyword, hybrid).
• Must be capable of understanding test requirements, planning and creating test suites.
• Strong hold on programming/scripting language (Java/Python/JavaScript)
• Experience in services/API testing and automation (Jmeter/Any tool)
• Good exposure to SQL and Unix
• Proven experience working within an Agile framework
• Strong analytical and troubleshooting skills
• Solid experience on Test management and Version control softwares (Jira/Git/Bitbucket/Any other)
• Excellent communication (verbal and written) skills.

• WHO ARE YOU:
• Experience with Mobile automation using Appium or similar tools.
• Exposure to Continuous Integration & Continuous Deployment.
• Strong team and task management skills
• Exposure in Performance and Security testing

Job Location : Mumbai

COMPENSATION AND BENEFITS PACKAGE:

Competitive and commensurate to experience + discretionary annual bonus + ESOPs

About the Tifin Group: The Tifin group combines expertise in finance, technology, entrepreneurship and investing to start and help build a portfolio of brands and companies in areas of investments, wealth management and asset management.

TIFIN companies are centred around the user and emphasize design innovation to build operating systems. We focus on simplifying and democratizing financial science to make it more holistic and integral to users’ lives.

Industry

Overview:

The Senior Operations Executive plays a pivotal role in overseeing the daily operations of the organization. He/she is responsible for ensuring smooth functioning across various departments, optimizing processes, and implementing strategies to enhance efficiency and productivity. This position will report directly to the Operations Manager and collaborate with department heads to achieve organizational goals. 

Key Responsibilities: 

Strategic Planning:  

• Develop and implement operational strategies aligned with the organization's objectives.  
• Identify opportunities for process improvement and cost optimization. 

Process Optimization:  

• Analyse existing operational processes and identify opportunities for improvement. 
• Develop and implement strategies to streamline workflows and enhance efficiency. 
• Establish and maintain standard operating procedures (SOPs) 

Cross-Functional Collaboration:  

• Collaborate with various departments to understand their support needs. 
• Address any operational issues that may arise and work towards resolution. 

Technology Integration: 

• Identify and evaluate new technologies or tools that can improve operational processes. 
• Oversee the implementation of new systems and ensure proper training for the team. 

Budget Management:  

• Assist in the development and management of the operations support budget. 
• Monitor expenditures and implement cost-saving measures where possible. 

Managing Operational teams:  

• Managing functional teams like technical operations, Legal, Business operations, etc, and reviewing daily/monthly planning and goals. 

Vendor Management:  

• Identify and evaluate potential vendors for operational support services. 
• Negotiate contracts and agreements to ensure favourable terms for the organization. 
• Collaborate with vendors to resolve issues and improve service delivery. 

Qualifications: 

• Must have:
• Engineering (Software/IT/Computer) +2 years of work experience + MBA (Operations/ Business Management) +3 years of experience 
• Certification in project management or operations management (e.g., PMP, Six Sigma). 
• Proficiency in MS Tools, JIRA, Atlassian, Confluence, MIRO (or any similar tool) 
• Proven experience in operations management or a similar role. 
• Strong leadership and team management skills. 
• Excellent analytical and problem-solving abilities. 
• Proficiency in project management tools and software. 
• Sound knowledge of industry regulations and compliance standards. 

Additional Requirements: 

• Flexibility to adapt to changing priorities and work in a fast-paced environment. 
• Ability to make sound decisions under pressure. 
• Commitment to maintaining confidentiality and integrity. 
• Willingness to travel occasionally as and when required. 

Benefits and perks: 

• Progressive leave policy for effective work-life balance. 
• Training and Certification budget for your professional growth and development. 
• Company-sponsored workcation once a year. 
• Multicultural peer groups and supportive workplace policies. 
• Celebrate monthly team events and fun-filled outings. 

Senior developers only

Min 5 years of real experience 

Front End/Web react.js

Remote work

(We prefer individual developers over agencies or IT providers)

For this hire, we’re looking for a Senior Software Engineer who is independently able to architect and build an entire on-demand service platform from scratch. This would require knowledge of and proven experience in Backend (Golang, Python, C/C++, Java, Ruby), Web Frontend (React, Angular, Next, Vue), APIs (nodeJS), Cloud (AWS, GCP) and Database (RDBMS like Postgres and NoSQL)

Basic qualifications:

• Bachelor's or Master’s degree in Computer Science or related field
• 5+ years of relevant work experience
• Prior experience of having built or been involved in building an on-demand service platform from scratch (think Uber, Ola, Swiggy, Dunzo, etc.)

Roles and Responsibilities:

• Guide complex projects autonomously, from technical design to launch
• Write high-quality code (i.e., reliable, readable, efficient, testable), provides quality code reviews, and creates comprehensive tests and quality documentation using software engineering principles. This includes knowledge of data structures, algorithms, programming and associated programming languages and frameworks, and major phases/activities of the software research and development life cycle (e.g., requirements, design, build, experiment, test, debug, deploy, monitor). 
• Conduct code reviews and provide feedback to other developers
• Participate in architectural and design discussions, and contribute to the development of software engineering practices and standards
• Stay up-to-date with emerging trends and technologies in software development, and identify opportunities to apply them in our products

Requirements:

• Experience with front-end frameworks such as React.js, Vue.js, Next.js or Angular, and back-end frameworks such as Golang, Java, Javascript, Python Node.js, Ruby
• Experience with cloud-based technologies such as AWS, Azure, or Google Cloud Platform
• Experience with agile development methodologies, continuous integration and delivery, and DevOps practices
• Familiarity with architecture styles/APIs (REST, RPC, etc.)
• Experience creating and implementing well-tested, scalable, performant micro-services and other distributed systems
• Passion for building high-quality software that solves real-world problems
• Ability to learn quickly on the go. We’re looking for software engineers who thrive while learning new technologies and don’t believe in one-size-fits-all solutions. You should be able to easily adapt to meet the needs of our massive growth and rapidly evolving business environment

If You've Got These Skills, Even Better - 

• Experience in a technical leadership role leading project teams and setting technical direction
• Experience working in a complex, matrixed organization juggling multiple dynamic projects

• Work closely with stakeholders and product managers to translate user needs and business requirements into visual designs that are minimalistic, easy to use, and emotionally engaging.  
• Design for different industry sectors and master in visual design.
• Implement visual principles and experiment with typography, colors and labelling layouts.
• Collaborate and review designs with other designers to ensure a consistent, integrated brand perception for a better user experience.
• Present and obtain approvals from design leaders, project stakeholders, and end-users to drive your designs to success.

• B.Des/M.Des or equivalent experience in packaging or graphic design with an amazing design portfolio. 1+ years of experience in packaging or graphic design.
• Proficient in abode creative suite.
• A good storyteller who generates empathy, craft a vision, design for impact, using written and verbal communication, presentation, and organizational skill
• A problem solver with ideas that challenge the status quo, together with the persistence – to bring them to life.

We're looking for a candidate who can join our team to create content and oversee editorial strategy for our main content channels. The candidate must have impeccable command over Hindi.

We're looking for

• An effective writer,

• Who has a keen eye for editing,

• Can create and overlook a smooth content production process,

• Loves working in small, tight-knit team of A-players.

Responsibilities and Duties

• Researching, ideating and coming up with unique content ideas,
• Creating new content as well as assigning and editing content delivered by writers,
• Managing the editorial calendar and hiring new writers as needed,
• Looking after the overall content production process.

Qualifications and Skills

• Impeccable written and verbal command over Hindi is a must.
• Graduate/post-graduate in Hindi literature or mass communication/journalism would be a plus.
• Must NOT be over 28 years old in age.