Big Data/Java Programming

JOB DETAILS:

- Job Title: QA Team Lead

- Industry: SAAS

- Experience: 8-10 years

- Working Days: 5 days/week

- Job Location: Surat

- CTC Range: Best in Industry

Required Skills: QA Process Setup & Strategy, Team Leadership & People Management, Manual Testing Expertise (SaaS Focused), QA Tools & Bug Tracking Proficiency

Criteria:

1. Must have 8–10 years of QA experience in B2B SaaS.

2. Must have 3–5 years of experience as a QA Lead or QA Manager (leading and managing a QA team).

3. Must have strong hands-on manual testing experience (UI/UX + API testing).

4. Must be able to set up QA processes from scratch for SaaS products.

5. Must be proficient in test planning, writing test cases, and managing full QA cycles.

6. Must have strong knowledge of regression, smoke, and sanity testing.

7. Must have experience using ClickUp, JIRA, or similar tools for test case and bug management.

Description 

Profile Overview:

We are looking for a skilled and hands-on QA Team Lead to manage our Quality Assurance team and help improve the overall product quality. This role includes both leadership and practical testing responsibilities. The ideal candidate should be able to set up strong QA processes from scratch, guide the QA team, and ensure smooth and successful product releases. Experience in B2B SaaS, especially in the hospitality industry, will be a plus.

Roles & Responsibilities:

1) Quality Strategy & Process Setup

• Create and follow the best QA practices for our hospitality SaaS products.
• Set up manual and automation testing systems from the ground up.
• Manage the full QA process — from understanding requirements to testing and final sign-off before release.

2) Team Leadership & Management

• Lead and support the QA team members in their day-to-day work.
• Organize training to help the team improve their skills.
• Manage team workload and assign tasks effectively across different projects.

3) Testing & Execution

• Read product and technical documents to plan testing.
• Write detailed test plans, test cases, and checklists.
• Manage all testing stages including regression, smoke, and sanity tests.
• Verify fixes and issues after updates go live.

4) Tool & Workflow Management (ClickUp)

• Use ClickUp or similar tools to manage test cases, bugs, and team tasks.
• Define rules for bug severity and manage the bug tracking process.

5) Automation (Optional but Preferred)

• Automate repetitive tests like regression or smoke tests.
• Use tools such as Selenium, Cypress, or Playwright if possible.

6) Cross-Team Collaboration

• Work closely with Product Managers, Developers, and Support teams.
• Be the final checkpoint for product quality before release.

7) Reporting & Metrics

• Track QA performance — number of bugs, test coverage, and more.
• Share regular updates and reports with leadership.

Key Skills Needed:

• Experience leading QA teams and setting up QA processes.
• Strong knowledge of SaaS products and manual testing.
• Some experience with test automation tools is preferred.
• Comfortable using tools like ClickUp, JIRA, or similar.
• Good at problem-solving and attention to detail.
• Strong communication and teamwork skills.

Requirements:

• 8–10 years of overall QA experience in B2B SaaS companies.
• 3–5 years in a QA lead or manager role.
• Hands-on experience with manual testing, UI/UX testing, and API testing.
• Knowledge of automation tools like Selenium, Cypress, or Playwright (preferred).
• Experience using project management tools like ClickUp or JIRA.
• Good written and spoken communication skills.

Company Description

Krish is committed to enabling customers to achieve their technological goals by delivering solutions that combine the right technology, people, and costs. Our approach emphasizes building long-term relationships while ensuring customer success through tailored solutions, leveraging the expertise and integrity of our consultants and robust delivery processes.

Location           :             Mumbai – Tech Data Office

Experience      :             5 - 8 years.

Duration          :             1-year contract (extendable)

Job Overview

We are seeking a highly skilled Sales Engineer (L2/L3) with in-depth expertise in Palo Alto Networks solutions. This role requires designing, implementing, and supporting cutting-edge network and security solutions to meet customers' technical and business needs. The ideal candidate will have strong experience in sales engineering and advanced skills in deploying, troubleshooting, and optimizing Palo Alto products and related technologies, with the ability to assist in implementation tasks when required.

Key Responsibilities

Solution Design & Technical Consultation:

• Collaborate with sales teams and customers to understand business and technical requirements.
• Design and propose solutions leveraging Palo Alto Networks technologies, including Next-Generation Firewalls (NGFW), Prisma Access, Panorama, SD-WAN, and Threat Prevention.
• Prepare detailed technical proposals, configurations, and proof-of-concept (POC) demonstrations tailored to client needs.
• Optimize existing customer deployments, ensuring alignment with industry best practices.

Customer Engagement & Implementation:

• Present and demonstrate Palo Alto solutions to stakeholders, addressing technical challenges and business objectives.
• Conduct customer and partner workshops, enablement sessions, and product training.
• Provide post-sales support to address implementation challenges and fine-tune deployments.
• Lead and assist with hands-on implementations of Palo Alto Networks products when required.

Support & Troubleshooting:

• Provide L2-L3 level troubleshooting and issue resolution for Palo Alto Networks products, including advanced debugging and system analysis.
• Assist with upgrades, migrations, and integration of Palo Alto solutions with other security and network infrastructures.
• Develop runbooks, workflows, and documentation for post-sales handover to operations teams.

Partner Enablement & Ecosystem Management:

• Collaborate with channel partners to build technical competency and promote adoption of Palo Alto solutions.
• Support certification readiness and compliance for both internal and partner teams.
• Participate in events, workshops, and seminars to showcase technical expertise.

Skills and Qualifications

Technical Skills:

• Advanced expertise in Palo Alto Networks technologies, including NGFW, Panorama, Prisma Access, SD-WAN, and GlobalProtect.
• Strong knowledge of networking protocols (e.g., TCP/IP, BGP, OSPF) and security frameworks (e.g., Zero Trust, SASE).
• Proficiency in troubleshooting and root-cause analysis for complex networking and security issues.
• Experience with security automation tools and integrations (e.g., API scripting, Ansible, Terraform).

Soft Skills:

• Excellent communication and presentation skills, with the ability to convey technical concepts to diverse audiences.
• Strong analytical and problem-solving skills, with a focus on delivering customer-centric solutions.
• Ability to manage competing priorities and maintain operational discipline under tight deadlines.

Experience:

• 5+ years of experience in sales engineering, solution architecture, or advanced technical support roles in the IT security domain.
• Hands-on experience in designing and deploying large-scale Palo Alto Networks solutions in enterprise environments.

Education and Certifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Relevant certifications such as PCNSA, PCNSE, or equivalent vendor certifications (e.g., CCNP Security, NSE4) are highly preferred.

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