Customer Success Manager

- Writing queries used for front- end applications (websites, desktop applications)

- Designing and coding database tables to store the application data

.- Data modeling to visualize database structure.

- Reviewing query performance and optimizing code.

Job Details

- Job Title: Finance Controller

- Industry: Healthcare

- Experience Required: 6-8 years

- Working Days: 5 days/week

- Function: Accounting/Finance

- Job Location: Hyderabad

- CTC Range: Best in Industry

Required Skills: Leadership & Stakeholder Management, Financial Control & Compliance Expertise, Cash Flow & Working Capital Management, Strategic Financial Planning, Process Automation & Systems Orientation

Criteria:

• The candidate must be a qualified Chartered Accountant (CA) 
• Candidate should have minimum 6+ years of relevant finance and accounting experience post-qualification.
• The candidate must have at least 2+ years of experience independently leading a Finance function or as Finance Controller.
• The candidate must have experience in healthcare or complex Insurance / benefits-based business models.
• The candidate must have hands-on experience in both Accounts Receivable (AR) and Accounts Payable (AP).
• The candidate must have experience managing high-volume billing environments with 4K+ invoices generated monthly.
• The candidate must be familiar with Zoho (Zoho Books / Zoho Finance or equivalent ERP systems).
• The candidate must have strong exposure to statutory compliance, audits, and financial controls.
• Candidate should have experience in preparing AOP and handling budgets.

NOTE:

Any Manager / Sr. Manager candidate can work for this role.

Description

Overview 

We are looking for an experienced finance leader to oversee all financial aspects of business and drive the company’s financial strategy and planning. This role is responsible for maintaining the company’s financial health and increasing profitability in the short run while managing potential risks and investments. This role will also oversee the management of financial resources and ensure compliance with all legal and regulatory requirements. 

Company works with hundreds of corporate clients in simplifying their health benefits strategy and administration, by integrating with thousands of healthcare service providers in the backend. This role must have a product centric view of automating accounting and would be responsible for efficiently managing the cash flow.  

Challenges you thrive on 

• 2Mn+ users utilizing of 20+ healthcare services in 400+ cities 
• An average of 4K invoices generated monthly 
• 1000+ corporate clients billing for sponsored & non sponsored healthcare services 

What are we looking for? 

• Ability to fearlessly experimenting 
• Ability to harnessing the power of technology 
• Ability to make decisions and influence leaders 
• Ability to architect the finance  
• Ability to automate things 
• Ability to manage multiple stakeholders 

Responsibilities:  

• Manage Client billing, ensuring accurate and timely billing with a key focus in reducing the volume of corrections, credit notes and customer queries 
• Manage the Payables function ensuring timely and accurate payment of supplier invoices.  
• This will involve improving the validation and payment process, including a review of system and purchase order processes 
• Ensure all accounting activities and internal audits comply with financial regulations 
• Oversee all audit and internal control operations 
• Track the company’s progress against the forecast and collaborate with various HODs across the company to identify and overcome risks to achieve the targets 
• Coordinate with the FP&A team/data analysts to drive the financial planning, forecasting of the company’s revenues by analyzing its performance and risks 
• To control and evaluate the organization’s fundraising plans and capital structure 
• Analyze and present financial reports, forecasts to the Board of Directors on a periodic basis 
• Oversee the Legal, Secretarial and Compliance functions of the organization 

Requirements:

Core Competencies, Knowledge, Experience: 

• Chartered Accountant with 6+ years of relevant experience, including 2+ years independently leading the Finance Function/ Finance Controller experience 
• In-depth knowledge of finance controls, corporate finance, and accounting principles, laws and best practices  
• Working knowledge on acquisitions and consolidation of financials 
• Strong leadership acumen with a strategic mindset 
• Exceptional analytical skills and organizational capabilities 
• Outstanding communication and interpersonal abilities 

Benefits

• Be part of a successful, high-growth B Series-funded startup with patented technology
• Work at the forefront of cutting-edge health-tech innovation
• Trusted by 1000+ companies across industries
• Dynamic startup culture with flat hierarchy and a “fast fail, fast learn” approach
• Attractive compensation with lucrative performance-based incentives
• ESOPs and rapid career growth with opportunities for multiple promotions in a year
• 360-degree appraisal process for holistic performance feedback
• Direct reporting to top management for high-impact exposure
• Comprehensive medical benefits, fitness-sponsored perks including Gym, Yoga, Zumba, and more

We are looking for an experienced HR Manager to oversee end-to-end HR operations including payroll, statutory compliance, recruitment, and employee management. The candidate should be capable of independently handling PF, ESIC, labour laws, and employee-related legal matters.

About Medvarsity

Medvarsity is a leader in healthcare education, specializing in upskilling professionals with innovative digital learning solutions. We are expanding our Inside Sales team to help drive growth and support our learners.

Key Responsibilities

• Handle inbound and outbound sales calls with prospective and existing customers.
• Engage in tele sales activities to promote Medvarsitys healthcare courses and products.
• Achieve monthly and quarterly sales targets set by the management.
• Maintain strong follow-up with leads through calls, emails, and messages.
• Understand customer requirements, provide product information, and guide them through enrollment.
• Learn about new courses and healthcare related educational products to effectively communicate with clients.
• Update daily sales reports and customer details in the CRM system.
• Collaborate with the marketing team for effective lead management.

Required Skills & Attributes

• Excellent spoken communication skills in both English and Hindi.
• Ability and willingness to engage in outbound (cold calling) and inbound sales calls.
• Quick learner and receptive to training in healthcare education products.
• Confident, persuasive, and target-oriented approach.
• Basic computer and CRM software skills.
• Resilience to handle objections and turn prospects into enrollments.

Qualifications

• Graduation in any discipline (preferred, not mandatory for exceptional communicators).
• Prior experience in inside sales, tele sales, or customer service is a plus. Freshers showing strong communication are welcome
• EdTech industry or similar kind of B2C sales would be preferable.

• As a Magento Developer, you will be designing high-quality eCommerce solutions to meet digital commerce and marketing needs in the implementation, enhancement, and support of features.
• Translating business requirements into technical solutions including building components, modules, and plugins that integrate with external client services.
• Embrace a “shift-left” approach to software quality, leveraging unit, integration, and end-to-end test automation to make sure quality objectives are fulfilled.
• Participate in supporting other team members and projects the team owns via code reviews, pair programming, and technical discussions using Agile methodologies.

Qualifications:

• 3+ years of hands-on development experience with Magento and PHP.
• Experienced in Magento code structure, extension architecture, theming hierarchy, and dependency management.
• Strong integration and architectural knowledge of the Magento platform
• Proficient with Magento APIs (REST, GraphQL) and 5+ years experience with HTTP and REST API usage.
• Expertise in using and maintaining Magento extensions.
• Able to write acceptance criteria, automation, and execute regression testing.
• Experience utilizing GitHub, Jira, and Confluence.

Nice to have:

• Experience integrating Magento with AEM.
• Experience with Front End Development using JavaScript and related frameworks & libraries such as Angular.
• Experience in using and integrating the broader Adobe Experience Cloud stack (i.e. Assets, Analytics, Launch, Target, etc)
• Experience with cloud technologies (specifically Amazon Web Services)
• Experience with Build/deploys tools and pipelines such as Jenkins, CircleCI, etc.

Job Brief

Role and Responsibilities:

• Provide technical assistance to the customers by performing the following duties:
• Take control of and resolve complex technical and escalated customer problems
• Should have excellent communication & troubleshooting skills.
• Document and simulate complex customer issues to find solutions and fixes to customer inquiries and problems and dispatch additional service as necessary.
• Identify and provide inputs to Product and Engineering teams on unique and/or recurring customer problems.
• Ability to Collaborate, work alongside, and build mutually beneficial relationships with cross-functional teams (Customer Happiness, Customer Success, Sales, Product, Engineering).
• Perform routine maintenance of internal services as and when required.
• Ability to analyze, research, and solve technical and unique problems.
• Good in computer science fundamentals.
• Creative, independent, self-motivated, and willing to learn new technologies.
• Prepare accurate and timely reports.

Skill and Requirements:

• Good understanding of QA methodologies and processes.
• Good command of Linux CLI tools - including system administration, data analysis and munging.
• Excellent command and understanding of databases like RDBMS, Mongo, and key-value stores like Redis.
• Proficiency in at least one scripting language python, node, etc.
• Have prior experience in testing back-end systems that involve interaction with multiple restful services.
• Must be able to think proactively; excellent follow-through and attention to detail.
• Knowledge of distributed applications/service-oriented applications is a plus.

Good to have:

• Knowledge of Kibana/ElasticSearch
• Knowledge of Error Monitoring Tools like Sentry, StackDriver, etc.
• Knowledge of APM tools like New Relic, App Dynamics, Ruxit, etc.
• Knowledge of support tools like FreshDesk, Jira Helpdesk or Zendesk.

Required Experience and qualifications:

• Should have an engineering / BSc / equivalent degree with 1 - 2 years of relevant work experience.
• Ability to work independently and efficiently to meet deadlines and SLAs.
• Ability to promptly answer & support-related tickets, chats, emails and phone calls.