Customer Success Specialist
Location - Pune
Promobi is looking for a Customer Success Specialist who would be responsible for
developing customer relationships to promote customer retention and loyalty. Who will
value and nurture the client-business relationship and will connect the company product to
the customer to maximize satisfaction? Someone who would be Reviewing the existing
customer accounts and customer satisfaction. And will focus on growing additional sources
of revenue and product reach within accounts.
Key Responsibilities :
The individual role that you’ll play in our team:
● To support the post-sales customer lifecycle as it relates to customer adoption,
on-going support, program optimization, and expansion.
● Create better modes of operations to make customer service easier for both team
members and customers.
● Pay attention to customer’s details and complaint
● Provide customer training and education on company products.
● Provide technical support to the customer, with the help of the Technical team
● Establish a successful account management routine.
● Create, manage and track customer data using online tools
● Develop and implement a well-planned customer on-boarding
● Support customer renewals, proactively identifying and prioritizing resources and
strategic value and renewal timeframe.
● Closely monitor the assigned Accounts; providing insight to Customers.
● To be responsible for customer retention and the prevention of churn across our
Customer base
● Focus on customer relationship management by helping them to upgrade to better
plans and get more revenue for the business.
What we want to see in the potential Candidate
● Ability to work on customer relationship management applications
● Quick learner and versatile.
● Must possess strong communication skills in English,---both written and verbal
● Excellent skills for communicating and relating with both team members and
customers
● Good interpersonal skills to create a cordial relationship with team members
● Ability to work in a fast-paced, entrepreneurial, results-oriented culture.
● Have good to handle disputes and emergencies
● Must have a strong understanding of our Customers’ business objectives
● Ability to identify and articulate how solution supports achievement of the
Customers’ strategic business goals
● An excellent problem solver with strong analytical skills
● The ability to manage your time and plan your day effectively
Scalefusion (formerly known as Mobilock Pro): (Our Flagship Product)
Scalefusion MDM allows organizations to secure & manage endpoints including
smartphones, tablets, laptops, rugged devices, mPOS, and digital signages, along with apps
and content. It supports the management of Android, iOS, macOS and Windows 10 devices
and ensures streamlined device management operations with InterOps. Fusion of Endpoints
at Scale.
Promobi Technologies:
ProMobi Technologies provides a leading Mobile Device Management Solution under the
brand Scalefusion. The solution allows organizations to manage Android and iOS devices
from the cloud. It offers modern mobile device management (MDM), application
management (MAM) and content management (MCM) experience for corporate-owned
devices. Renowned organizations from startups to Fortune 500 trust Scalefusion for their
Device Management
Shubham Vishwakarma
Full Stack Developer - Averlon
About Promobi Technologies
About
Promobi Technologies:
ProMobi Technologies provides a leading Mobile Device Management Solution under the brand Scalefusion. The solution allows organizations to manage Android and iOS devices from the cloud. It offers modern mobile device management (MDM), application management (MAM) and content management (MCM) experience for corporate-owned devices. Renowned organizations from startups to Fortune 500 trust Scalefusion for their Device Management.
Scalefusion (formerly known as Mobilock Pro): (Our Flagship Product)
Scalefusion MDM allows organizations to secure & manage endpoints including smartphones, tablets, laptops, rugged devices, mPOS, and digital signages, along with apps and content. It supports the management of Android, iOS, macOS and Windows 10 devices and ensures streamlined device management operations with InterOps. Fusion of Endpoints at Scale.
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Job Details:
• *Process*: Travel Chat
• *Location*: Jaipur
• *Process Type*: Non-Technical
• *Communication*: V5
• *Education*: UG/Graduate
• *Experience*: Fresher or Experienced
• *Salary*:
– 27k CTC including PLI of 2.5k for Freshers
Experienced /Graduate
- 30kCTC including PLI of 2.7k( 6Months & above documented)
• *Shifts*: Rotational Shifts (24x7)
• *Work Mode*: Work From Office
• *Interview Mode*: Face to Face/Virtual (Both HR round and Ops round)
🚨 Hiring Alert 🚨Hiring Alert 🚨Hiring Alert 🚨
📌Job Role: Oracle Apps Technical Consultant (R12)
📍 Location: Hyderabad (Hybrid – 3 Days WFO)
💼 Experience: 8–15 Years
📝 Interview Process: 4 Rounds
📄 Employment Type: Permanent
We are looking for an experienced Oracle Apps Technical Consultant with strong expertise in Oracle EBS R12, Advanced PL/SQL & Oracle APEX.
If you have hands-on experience in Finance Modules and custom RICE components, this opportunity is for you.
🔹 Mandatory Skills
✅ Oracle EBS R12 (RICE Components – Reports, Interfaces, Conversions, Extensions, Workflows, ETL)
✅ Advanced SQL & PL/SQL Programming
✅ Oracle APEX (Mandatory)
✅ Finance Modules – AP, AR, GL, FA, INV, OM, Purchasing
✅ Performance Tuning & Optimization
✅ Strong understanding of APPS Data Model & Oracle Coding Standards
🔹 Key Responsibilities
✔ Develop customizations & enhancements in Oracle EBS R12
✔ Build PL/SQL packages, procedures, functions & triggers
✔ Design efficient program units using Oracle data model
✔ Develop Reports, Forms, Workflows (OAF is an added advantage)
✔ Perform performance tuning & query optimization
✔ Work closely with Finance & Business stakeholders
✔ Ensure adherence to Oracle development standards
🔹 Ideal Candidate
⭐ 7+ years in Oracle EBS Application Development
⭐ Strong understanding of underlying table structures
⭐ Advanced PL/SQL concepts expertise
⭐ Excellent communication skills
⭐ Experience in complex business transformation logic
📩 Interested candidates can share updated CV
📌 Subject Line: Oracle Apps Technical Consultant
#Hiring #OracleEBS #OracleApps
#OracleR12 #PLSQL #OracleAPEX
#OracleDeveloper #FinanceModules
#ERPJobs #HyderabadJobs
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#ITJobs #DatabaseDeveloper
React Native
Javascript Ensure product delivery is fast, low-cost and sustainable.
Take responsibility from development to customer support.
Research and implement things wherever needed, improve efficiency using
automation, and methods like test driven development.
Setting up events for user, performance and error analytics.
Participate in product and design ideation, collaborate with the team to
implement high-quality features.
Skills & Qualifications
2+ years of experience in software development preferably B2C experience.
Experience in React native, Javascript.
Experience with popular React workflows (such as Flux or Redux).
Familiarity with newer specifications of ECMAScript (ES6 & ES5 ).
Familiarity with RESTful APIs.
Experience in working with the MERN stack or similar frameworks
Working knowledge of git for version control.
Understanding of Unix tools.
Strong proficiency in JavaScript, including DOM manipulation and the
JavaScript object model
NodeJS (Node.js)
MongoDB
ExpressJob Brief:
- Proficient in object-oriented programming and distributed systems
- Some experience with Web Programming and TypeScript
- Ability to speak and write in English fluently
- A proactive approach to spotting problems, areas for improvement, and performance bottlenecks
- Experience with TypeScript and NodeJS
- Experience with the language server protocol
- Experience with JavaScript
- Experience with the Pub-Sub pattern
|
Job Title |
Sr. Salesforce Developer |
|
Qualification |
Graduate ( Any technical) |
|
Experience |
8-10 yrs. |
|
Experience required / job role |
|
|
Additional Preferences or certifications |
Certified as Salesforce platform developer and actively renewing. |
|
Soft skills required |
Good communication skills, client facing experience. |
|
Notice period |
Immediate to 30 days of notice |
|
Shifts |
12pm to 9pm. Flexibility with timings as we are supporting US-based clients and there are deployments during non-business hours and weekends |
Skills
SALESFORCE PLATFORM, salesforce, lightning, SOQL, apex, SOSL, Pardot
Data Science
R ProgrammingSenior Data Scientist-Job Description
The Senior Data Scientist role is a creative problem solver who utilizes statistical/mathematical principles and modelling skills to uncover new insights that will significantly and meaningfully impact business decisions and actions. She/he applies their data science expertise in identifying, defining, and executing state-of-art techniques for academic opportunities and business objectives in collaboration with other Analytics team members. The Senior Data Scientist will execute analyses & outputs spanning test design and measurement, predictive analytics, multivariate analysis, data/text mining, pattern recognition, artificial intelligence, and machine learning.
Key Responsibilities:
- Perform the full range of data science activities including test design and measurement, predictive/advanced analytics, and data mining, and analytic dashboards.
- Extract, manipulate, analyse & interpret data from various corporate data sources developing advanced analytic solutions, deriving key observations, findings, insights, and formulating actionable recommendations.
- Generate clearly understood and intuitive data science / advanced analytics outputs.
- Provide thought leadership and recommendations on business process improvement, analytic solutions to complex problems.
- Participate in best practice sharing and communication platform for advancement of the data science discipline.
- Coach and collaborate with other data scientists and data analysts.
- Present impact, insights, outcomes & recommendations to key business partners and stakeholders.
- Comply with established Service Level Agreements to ensure timely, high quality deliverables with value-add recommendations, clearly articulated key findings and observations.
Qualification:
- Bachelor's Degree (B.A./B.S.) or Master’s Degree (M.A./M.S.) in Computer Science, Statistics, Mathematics, Machine Learning, Physics, or similar degree
- 5+ years of experience in data science in a digitally advanced industry focusing on strategic initiatives, marketing and/or operations.
- Advanced knowledge of best-in-class analytic software tools and languages: Python, SQL, R, SAS, Tableau, Excel, PowerPoint.
- Expertise in statistical methods, statistical analysis, data visualization, and data mining techniques.
- Experience in Test design, Design of Experiments, A/B Testing, Measurement Science Strong influencing skills to drive a robust testing agenda and data driven decision making for process improvements
- Strong Critical thinking skills to track down complex data and engineering issues, evaluate different algorithmic approaches, and analyse data to solve problems.
- Experience in partnering with IT, marketing operations & business operations to deploy predictive analytic solutions.
- Ability to translate/communicate complex analytical/statistical/mathematical concepts with non-technical audience.
- Strong written and verbal communications skills, as well as presentation skills.
1. Minimum 4-9 years of customization and implementation of Microsoft Dynamics CRM
2. CRM development experience:
3. Plug-in development
4. Custom workflow assembly development
5. Data migration and integration using Dynamics CRM tools.
6. Using web resources to communicate with MS CRM services
7. CRM form programming (Java scripting, Ribbon Customization)
8. Custom page integration (embedding custom ASP.NET pages into CRM and using JavaScript to integrate with CRM forms)
9. Generating Reports using SSRS
10. C#, .NET, JavaScript
11. CRM SDK and exposure to Web services.
12. Should have worked on Dynamics CRM on Premise and Dynamics CRM Online version
13. Should have experience in Integrating Dynamics CRM with ERP like D365 AX or D365 F n O, as well as other applications using Web services
Skills and Attributes-
1. Should be ready to work as a Solution architect for big implementations
2. Communication and Writing skills.
3. Should be able to work as a team lead/ technical lead, mentoring developer and solving their technical issues.
4. Should be ready to travel onsite as needed.
Qualification-
B tech
Python
Django- You will design and develop large scale distributed services.
- You will analyze and improve the efficiency, scalability, stability, and security of the platform as a whole.
- You will act as the primary owner of one or more components while driving innovation in your area of ownership.
- You will proactively research & evaluate new tools, technologies, and techniques to improve the value of the system.
- You will work with engineering leadership in solving and architecting solutions for challenging or complex development issues.
- You will work independently and handle dependencies with very minimal oversight.
- You will take initiatives in developing and maintaining integrations of best practices within the back-end.
- You will help identify systemic issues, performance bottlenecks and work on design/architect improvements.
- You have 2+ years of experience in product software development.
- You have designed and scaled up the system.
- You have a strong understanding of Data Structures and Algorithms.
- You are an incessant problem solver and tougher the problem gets, more fun you have.
- You have strong command in any one or more of the following languages: Python.
- You understand the business impact of your decisions.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon