Customer Success Specialist
Location - Pune
Promobi is looking for a Customer Success Specialist who would be responsible for
developing customer relationships to promote customer retention and loyalty. Who will
value and nurture the client-business relationship and will connect the company product to
the customer to maximize satisfaction? Someone who would be Reviewing the existing
customer accounts and customer satisfaction. And will focus on growing additional sources
of revenue and product reach within accounts.
Key Responsibilities :
The individual role that you’ll play in our team:
● To support the post-sales customer lifecycle as it relates to customer adoption,
on-going support, program optimization, and expansion.
● Create better modes of operations to make customer service easier for both team
members and customers.
● Pay attention to customer’s details and complaint
● Provide customer training and education on company products.
● Provide technical support to the customer, with the help of the Technical team
● Establish a successful account management routine.
● Create, manage and track customer data using online tools
● Develop and implement a well-planned customer on-boarding
● Support customer renewals, proactively identifying and prioritizing resources and
strategic value and renewal timeframe.
● Closely monitor the assigned Accounts; providing insight to Customers.
● To be responsible for customer retention and the prevention of churn across our
Customer base
● Focus on customer relationship management by helping them to upgrade to better
plans and get more revenue for the business.
What we want to see in the potential Candidate
● Ability to work on customer relationship management applications
● Quick learner and versatile.
● Must possess strong communication skills in English,---both written and verbal
● Excellent skills for communicating and relating with both team members and
customers
● Good interpersonal skills to create a cordial relationship with team members
● Ability to work in a fast-paced, entrepreneurial, results-oriented culture.
● Have good to handle disputes and emergencies
● Must have a strong understanding of our Customers’ business objectives
● Ability to identify and articulate how solution supports achievement of the
Customers’ strategic business goals
● An excellent problem solver with strong analytical skills
● The ability to manage your time and plan your day effectively
Scalefusion (formerly known as Mobilock Pro): (Our Flagship Product)
Scalefusion MDM allows organizations to secure & manage endpoints including
smartphones, tablets, laptops, rugged devices, mPOS, and digital signages, along with apps
and content. It supports the management of Android, iOS, macOS and Windows 10 devices
and ensures streamlined device management operations with InterOps. Fusion of Endpoints
at Scale.
Promobi Technologies:
ProMobi Technologies provides a leading Mobile Device Management Solution under the
brand Scalefusion. The solution allows organizations to manage Android and iOS devices
from the cloud. It offers modern mobile device management (MDM), application
management (MAM) and content management (MCM) experience for corporate-owned
devices. Renowned organizations from startups to Fortune 500 trust Scalefusion for their
Device Management

About Promobi Technologies
About
Promobi Technologies:
ProMobi Technologies provides a leading Mobile Device Management Solution under the brand Scalefusion. The solution allows organizations to manage Android and iOS devices from the cloud. It offers modern mobile device management (MDM), application management (MAM) and content management (MCM) experience for corporate-owned devices. Renowned organizations from startups to Fortune 500 trust Scalefusion for their Device Management.
Scalefusion (formerly known as Mobilock Pro): (Our Flagship Product)
Scalefusion MDM allows organizations to secure & manage endpoints including smartphones, tablets, laptops, rugged devices, mPOS, and digital signages, along with apps and content. It supports the management of Android, iOS, macOS and Windows 10 devices and ensures streamlined device management operations with InterOps. Fusion of Endpoints at Scale.
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We are hiring for Sr. BDE role in our company, If you are interested or looking for better job opportunity then please find below company details and job description and revert accordingly to proceed further.
Post: Business Development Executive (International Calling)
Educational Qualifications: Any Graduate or Post Graduate
Job Responsibilities:
• The successful candidate will be a proactive self- starter with creative and innovative thinking.
• Highly effective communication, presentation, organization, coordination, and business generation skills.
• Identify business prospects and contact in USA Markets to offer RCM, Website Development/SEO Services to the healthcare providers via calls, emails etc.
• Should be dialing 60 Calls per day to make connections and generate prospects/leads.
• Generating the leads through cold calling, bidding sites, using LinkedIn and other tools.
• Prepare report data and take 360-degree approaches on calling data.
• Follow up to the prospects on regular basis.
• Schedule a meeting with Leads and coordinate with RCM Business head & Consultant.
• Follow up to the prospects on regular basis.
• Should have knowledge of email marketing and follow - up with the client’s response.
• Follow up to the prospects on regular basis.
• Creation of proposals, sending Proposals, order Processing and payment follow ups
• Additional knowledge on Digital marketing, Social media, Branding and marketing will be an added advantage.
• Achieving the monthly sales target / exceed the target.
Job time : 6:30 PM to 3:30 AM IST (flexible as per US hours)
Working days : 5
Mode : On site
Looking forward to hear from you soon!
WHO WE ARE:
TIFIN is a fintech platform backed by industry leaders including JP Morgan, Morningstar, Broadridge, Hamilton Lane, Franklin Templeton, Motive Partners and a who’s who of the financial service industry. We are creating engaging wealth experiences to better financial lives through AI and investment intelligence powered personalization. We are working to change the world of wealth in ways that personalization has changed the world of movies, music and more but with the added responsibility of delivering better wealth outcomes.
We use design and behavioral thinking to enable engaging experiences through software and application programming interfaces (APIs). We use investment science and intelligence to build algorithmic engines inside the software and APIs to enable better investor outcomes.
In a world where every individual is unique, we match them to financial advice and investments with a recognition of their distinct needs and goals across our investment marketplace and our advice and planning divisions.
OUR VALUES: Go with your GUT
- Grow at the Edge. We are driven by personal growth. We get out of our comfort zone and keep egos aside to find our genius zones. With self-awareness and integrity we strive to be the best we can possibly be. No excuses.
- Understanding through Listening and Speaking the Truth. We value transparency. We communicate with radical candor, authenticity and precision to create a shared understanding. We challenge, but once a decision is made, commit fully.
- I Win for Teamwin. We believe in staying within our genius zones to succeed and we take full ownership of our work. We inspire each other with our energy and attitude. We fly in formation to win together.
Responsibilities:
- Develop user-facing features such as web apps and landing portals.
- Ensure the feasibility of UI/UX designs and implement them technically.
- Create reusable code and libraries for future use.
- Optimize applications for speed and scalability.
- Contribute to the entire implementation process, including defining improvements based on business needs and architectural enhancements.
- Promote coding, testing, and deployment of best practices through research and demonstration.
- Review frameworks and design principles for suitability in the project context.
- Demonstrate the ability to identify opportunities, lay out rational plans, and see them through to completion.
Requirements:
- Bachelor’s degree in Engineering with 10+ years of software product development experience.
- Proficiency in React, Django, Pandas, GitHub, AWS, and JavaScript, Python
- Strong knowledge of PostgreSQL, MongoDB, and designing REST APIs.
- Experience with scalable interactive web applications.
- Understanding of software design constructs and implementation.
- Familiarity with ORM libraries and Test-Driven Development.
- Exposure to the Finance domain is preferred.
- Knowledge of HTML5, LESS/CSS3, jQuery, and Bootstrap.
- Expertise in JavaScript fundamentals and front-end/back-end technologies.
Nice to Have:
- Strong knowledge of website security and common vulnerabilities.
- Exposure to financial capital markets and instruments.
Compensation and Benefits Package:
- Competitive compensation with a discretionary annual bonus.
- Performance-linked variable compensation.
- Medical insurance.
A note on location. While we have team centers in Boulder, New York City, San Francisco, Charlotte, and Mumbai, this role is based out of Bangalore
TIFIN is an equal-opportunity workplace, and we value diversity in our workforce. All qualified applicants will receive consideration for employment without regard to any discrimination.
implementation project with AATP experience.
* Sound knowledge of SD module with MTO and MTS scenario.
*Should be well versed with Inquiries, Quotes, Sales Orders, Sales Return, Consignment Contract,
Scheduling Agreements, Credit Debit Memo requests, Rush Orders Cash Sales, Back Orders etc.
* Shipping Interface handling with 3rd Party and able to Handle EDI/IDOC Processing.
* Proficient with Z development handling.
* Candidate should have hands-on experience on of Sales Processes and SD Sales, Shipping, Billing,
Pricing, Credit Management, Outputs, & Basic Functions. Experience in preparation of functional specs
for development objects.
* Interacting with end-user and taking their inputs for any new requirements.
- Work as a Senior Developer or Tech Lead for blockchain-based projects.
- Lead small development teams (3-5 people).
- Work in Agile/Scrum teams.
- Deliver quality solutions to customers by implementing relevant tools/ frameworks/ libraries in Hyperledger.
- Experience in the role of a senior developer/tech lead for blockchain and non-blockchain-based projects. (At least 3 to 5 projects)
- Hands-on experience with Enterprise Blockchain platforms (particularly Hyperledger ONLY) and a good awareness of others, to evaluate and drive the selection of the right platform for the area of implementation.
- Must be well versed with software design and development methodologies for web application development using Java/Java EE/Open Source or Microsoft .NET technologies.
- Mandatory experience in implementing Blockchain applications/projects using MEAN/MERN/Java/Go technology stack, Git, Linux/ Ubuntu/ MacOs/ Windows/ Virtual machines.
- Understanding of smart contracts and experience in developing smart contracts (Node/ JavaScript/ Go/ Java) for at least 2 live projects.
- Knowledge of design considerations, best practices, and standards for designing smart contract-based solutions for decentralized applications.
- Understanding of common tools/ frameworks/ libraries used for quality software development and Blockchain implementation, including those for Hyperledger.
- Knowledge of common architecture patterns for applications (MVC, SPA), cloud, data storage, security, API/Integration, serverless architectures, etc.
- Experience in using (and configuring) CI/CD pipelines (and know-how of DevOps) for blockchain projects.
- Experience in leading small development teams (3-5 people) and should have worked in Agile/Scrum teams.
- Strong verbal and written communication skills; must be comfortable with client and stakeholder interactions.
- Good understanding of IPFS and IPNS protocols.
- Interest to learn and apply learning to design and implement blockchain solutions
- Record of publication of good quality blogs and papers.
- Completion of relevant certifications: Blockchain developer, Java EE / Web Application Developer, Cloud Certification, etc.
About us:
Zemoso Technologies is a Software Product Market Fit Studio that brings silicon valley style rapid prototyping and rapid application builds to Entrepreneurs and Corporate innovation. We offer Innovation as a service and work on ideas from scratch and take it to the Product Market Fit stage using Design Thinking->Lean Execution->Agile Methodology.
We were featured as one of Deloitte Fastest 50 growing tech companies from India thrice (2016, 2018 and 2019). We were also featured in Deloitte Technology Fast 500 Asia Pacific both in 2016 and 2018.
We are located in Hyderabad, India, and Dallas, US. We have recently incorporated another office in Waterloo, Canada.
Our founders have had past successes - founded a decision management company acquired by SAP AG (now part of Hana Big data stack & NetWeaver BPM), early engineering team of Zoho (leading billion $ SaaS player) & some Private Equity experience.
Marquee customers along with some exciting start-ups are part of our clientele.
About Us
Aura is developing a platform to help companies/communities mint, buy, trade and sell NFTs in the easiest manner possible. Developing a state of the art store front customized to the community and a user friendly interface to unlock the digital growth of companies in the gaming, art, music, etc space by leveraging the power of NFTs. We are assembling a high performing team from the tech ecosystem to build this product and compete with the likes of NBA TopShot.
Requirements:
- Integration of user-facing elements developed by a front-end developers with server side logic
- Building reusable code and libraries for future use
- Optimization of the application for maximum speed and scalability
- Implementation of security and data protection
- Design and implementation of data storage solutions
Skills and Qualifications:
- 2+ years of experience in Node.js. Basic understanding of front-end technologies and platforms, such as JavaScript, HTML5, and CSS3
- Good understanding of server-side CSS preprocessors, such as LESS and SASS
- Integration of multiple data sources and databases into one system
- Management of hosting environment, including database administration and scaling an application to support load changes
- Understanding differences between multiple delivery platforms such as mobile vs desktop, and optimizing output to match the specific platform
- Implementing automated testing platforms and unit tests
- Proficient understanding of code versioning tools, such as Git
- Proficient understanding of security principles
- Understanding of “session management” in a distributed server environment
- Must have an understanding of SQL and NoSQL databases like Postgres, MySQL, Mongodb etc.
- Must have an understanding of Cloud: AWS or GCP
- Must have a good understanding of data structures and Algorithms
Benefits:
- Work on the cutting edge of blockchain technology and the upcoming use-case of NFTs (Non Fungible Token)
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We at Datametica Solutions Private Limited are looking for an SQL Lead / Architect who has a passion for the cloud with knowledge of different on-premises and cloud Data implementation in the field of Big Data and Analytics including and not limiting to Teradata, Netezza, Exadata, Oracle, Cloudera, Hortonworks and alike.
Ideal candidates should have technical experience in migrations and the ability to help customers get value from Datametica's tools and accelerators.
Job Description :
Experience: 6+ Years
Work Location: Pune / Hyderabad
Technical Skills :
- Good programming experience as an Oracle PL/SQL, MySQL, and SQL Server Developer
- Knowledge of database performance tuning techniques
- Rich experience in a database development
- Experience in Designing and Implementation Business Applications using the Oracle Relational Database Management System
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Required Candidate Profile :
- Excellent communication, interpersonal, analytical skills and strong ability to drive teams
- Analyzes data requirements and data dictionary for moderate to complex projects • Leads data model related analysis discussions while collaborating with Application Development teams, Business Analysts, and Data Analysts during joint requirements analysis sessions
- Translate business requirements into technical specifications with an emphasis on highly available and scalable global solutions
- Stakeholder management and client engagement skills
- Strong communication skills (written and verbal)
About Us!
A global leader in the Data Warehouse Migration and Modernization to the Cloud, we empower businesses by migrating their Data/Workload/ETL/Analytics to the Cloud by leveraging Automation.
We have expertise in transforming legacy Teradata, Oracle, Hadoop, Netezza, Vertica, Greenplum along with ETLs like Informatica, Datastage, AbInitio & others, to cloud-based data warehousing with other capabilities in data engineering, advanced analytics solutions, data management, data lake and cloud optimization.
Datametica is a key partner of the major cloud service providers - Google, Microsoft, Amazon, Snowflake.
We have our own products!
Eagle Data warehouse Assessment & Migration Planning Product
Raven Automated Workload Conversion Product
Pelican Automated Data Validation Product, which helps automate and accelerate data migration to the cloud.
Why join us!
Datametica is a place to innovate, bring new ideas to live, and learn new things. We believe in building a culture of innovation, growth, and belonging. Our people and their dedication over these years are the key factors in achieving our success.
Benefits we Provide!
Working with Highly Technical and Passionate, mission-driven people
Subsidized Meals & Snacks
Flexible Schedule
Approachable leadership
Access to various learning tools and programs
Pet Friendly
Certification Reimbursement Policy
Check out more about us on our website below!
www.datametica.com
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Profile summary:
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Managing the entire product life cycle - conceptualization, design, development, Q/A, maintenance, and new version upgradation
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Good knowledge of Ruby,Node.js, React Native, Android/iOS App development, Firebase, and web services (Java, JavaScript, HTML, XML, OOA, OOD, DS, DB Concepts)
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Work closely with stakeholders on website, app, and internal product planning and execution.
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Provide technical leadership in the end to end design, development, and testing of solutions
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Keep up to date on cutting edge technologies and effectively incorporate that knowledge to our platform roadmap, design, and implementation
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Sound Knowledge of testing methodologies including automation testing
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Handle and address any issues regarding the development: technical difficulty or team management & get all issues resolved by coordinating with other technical experts or if required by any other department for the same
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Coordinate with internal resources and third parties/consultants/vendors for the flawless execution of projects
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Maintaining an Agile environment and meeting the product delivery deadlines
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Lead and manage the day to day activities of their team
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Establish and maintain a proper communication channel among all the stakeholders and report and escalate the same to management as needed
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Tracking the status of the team's work and ensuring deliverables are produced on agreed schedules in coordination with the other stakeholders
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Conduct project risk identification and mitigation action planning
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Conduct module-level work effort estimations and integrate for the whole system
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Provide accurate and detailed weekly task reports
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Should have at least 3.5+ years of experience in mobile application development experience with at least two apps that are on the app store that you are proud to discuss with us
Your must-haves:
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You should be familiar with the Cloud Technologies
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You should be familiar with the Web Architecture
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You should be familiar with the Mobile Architecture especially MVVM
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Consistently demonstrated ability of Tech Lead in current role
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5+ Years of relevant industry experience
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Certified: AWS Solution Architect (Preferred but not mandatory)












