Customer Success Manager

Hello

We have opening for Angular Developer.

Experience: 1 Year to 3 Years

Responsibilities/Skills:

• Minimum one year of experience as a Angular developer.
• Design and development of user interfaces using Angular best practices.
• Adapting interface for modern internet applications using the latest frontend technologies.
• Proficient in CSS, HTML, and writing cross-browser compatible code.
• Understanding of asynchronous request handling, partial page updates, etc...
• Good knowledge of Database such as PostgreSQL, MongoDB, etc...
• Must have Strong analytical and creative problem-solving skills
• Good knowledge in object-oriented design and design patterns
• Shall Work individually as well as with team.

• Achieving Stretched Targets In A Result-Focused Environment.
• Making Powerful Sales Presentations Resulting In High Conversion Ratio.
• Handling Objections And Resolving Member/ Customer Conflicts By Constantly Connecting With Them Through Member Meetings.
• Maintaining Strong Client Relationship And High Level Of Customer Service.
• Preparing Pre-Sales Proposals For Prospective Clients.
• Identifying Potential Customers And New Business Opportunities Within And Outside The Venue.
• Keeping Abreast With The Organization's Products And Services.
• Maintaining Consistent Average Productivity.
• Provide Necessary Support In Booking First Time Holiday For New Members And Generate Quality Referrals From Them.
• Qualifications -1 To 5 Years' Quota Carrying Sales Experience
• Experience And Working Knowledge Of CRM Systems
• Demonstrable Track Record Of Over-Achieving Quota
• Strong Written And Verbal Communication Skills

We are looking for a Senior Software Engineer (Backend) with 5+ years of experience in backend technologies and at least 2+ years in GoLang. You will be working with a team of problem solvers working collaboratively to build custom solutions for Appointy’s enterprise clients. If you are excited to learn new things and thrive in a team-based culture, and if you are looking for hyper-growth in your career then Appointy could be a place for you! 

Appointy is a platform software company with offices in India, Singapore and US. Our low code platform, SaaStack, is being used globally by multiple fortune 500 companies. In the last 4 years, the company has shown 300% growth in terms of employee’s growth. Our dynamic and diversified engineering team, work on a remote-first hybrid work model.  With quarterly meetups, annual international offsites, state-of-the-art offices and facilities we ensure you have the best experience of working at a hyper-growth startup.  

• Write code that meets standard and delivery guidelines.
• Mentor other engineers on the team to develop high-quality software and perform code reviews.
• Work with the team to break user stories into tasks and delegate them to the team members.
• Playing a key role in architectural and design decisions, building toward an efficient microservices distributed architecture.
• Analyze solutions and help implement engineering best practices.
• Work with Project Managers for timely delivery and forecast.
• Lead and mentor junior engineers on technical issues. Perform blameless RCAs when issues occur and take ownership to resolve issues.

Additionally, you’ll get opportunities to:

• Work with the Product owner to write and brainstorm user stories.
• Interact directly with the clients and understand their requirements by working closely with the sales and customer support team.
• Consistently align teams with organization goals and product roadmap.

• Strong experience with backend programming languages and technologies like
• Golang (minimum 1-year experience)
• Protobuf and gRPC
• RESTful APIs
• Docker and Kubernetes
• Medium level experience with PostgreSQL and MySQL database concepts. 
• Ability to write efficient, secure, well-documented, and clean code.
• Proven ability to work with multiple teams, multitasking and prioritizing.
• Experience with Git, JIRA and Agile working methodology.
• Experience with design patterns, Event-Driven architecture and Domain Driven Designs.

• Competitive compensation
• A chance to work and contribute to  SaaStack, Appointy’s low code platform.
• Merit-Based career opportunities and to grow your career with an organization that’s scaling rapidly.
• Paid paternity and maternity leave
• Hospitalization, health  life insurance, and accident coverage
• Flexible hours and remote working flexibility
• Transparency and visibility throughout a fast-paced, successful growth organization
• Access to Appointy’s state of the art 4-acre office campus with facilities like go-Karting swimming pool, unlimited food and snacks gym and much more! 

Interested? … Apply now! Our recruitment team will screen your application and contact you.

The Company:

Testing Ground is disrupting the way new business ventures develop and grow in the different industries. We help founders and innovation leads in companies figure out where their new business vertical, test demand for it from customers across Asia and help them scale it up. We hand the new to the world and new to market products and solutions which will change the way the industry operates. We also work towards creating a workforce who is able to help other companies test and grow their business model.  

Testing Ground is a Singapore based startup with early satellite bases in Indonesia, Malaysia, India, Bangladesh, China and Vietnam. Joining us means that you will get the opportunity to learn from the founding members. Our founder has deep experience building and mentoring start-ups across Southeast Asia. His previous startup counts Eduardo Saverin, Co-founder of Facebook, as one of their investors. Our co-founders are experts in community and partnership development in China and Singapore as well as skilled in future oriented capabilities such as digital marketing, viral growth, content marketing and latest innovation strategies.

At Testing Ground, we want our team to be made up of people who have the ability to become the best. We practice Lean Startup and Agile. We do stand-ups and run experiments often. We have an open work culture but yet we are very focused and very energetic.

If you would like to learn and get your hands dirty in doing the work related to the latest innovation and methodology to creating a sustainable business model, this is the place for you. 

As a startup, everyone in the team are do-ers and want to make a name for themselves. We are driven and open to new ideas. Join us and have a chance to craft out your own growth as well as the company’s growth. 

The Opportunity:

Unleash your capability with us

Small and medium enterprises (SMEs) are facing an upcoming upheaval with technology disrupting the way things are currently run. Beyond providing consulting services to these companies, we want to help them by providing them with a clear methodology to support them through this transition. 

That is where you come in.

As a copywriter at Testing Ground, you will have the opportunity to architect the copy of our collaterals, as well as play a part in envisioning the direction for our company and our clients. We are looking for someone who is always hungry to learn new tools and skills to develop great content that communicate key messages in a clean, simple way. Apply now if you thrive on watching your content come to life while bringing out the spirit of our brand. 

About the Role:

• Create Brand Identity

• Produce Testing Ground’s pitch deck, brochure, fliers, sales decks as well as other marketing material
• Produce other content-based collateral based on our clients’ project brief
• Research competitors /industry clients and extract exact pointers for us and our clients.

• Manage Content from Concept to Production

• Work according to briefs for the branding needs and guidelines
• Write clear, persuasive, original copy
• Proper documentation of all content files

Why You Will Love Working with Testing Ground:

• If you have been thinking of starting your own business, this position will give you an in-depth insight to what works and doesn’t in the different industries and countries across Asia.   
• The firm believes that it is critical to encourage personal development to have a successful team. As such, we have a variety of online learning courses which you can use to pick up different skills and capabilities. 
• You will be exposed to different platforms and tools to help you become more efficient in doing your job.

Requirements:

At least Diploma in English-related/Communications-related backgrounds

Skills Required:

•  Strong copyediting and proofing skills.
• Experience in creating publicity/marketing collaterals
• Attention to small details in both copy decks and designs.
• ·Strong organizational skills and the ability to meet strict deadlines, often while working independently.
• ·Perfect in English.
• Independent learner, can conceptualize available information into good quality content 

What we’re looking for in you:

• Desire to learn and adapt to new technologies
• Able to work independently and proactively in a team
• Strong communication skills to liaise with marketing team and external vendors
• Ability to prioritize and manage multiple projects deadlines
• Positive attitude and willingness to learn
• Keen eye for detail

P.S: Assess us like we assess you. If you’d like to check out who our founder is, you can connect with him via his LinkedIn page url here and say “Hi, I saw your job post on….” :https://www.linkedin.com/in/thehappybryan/"> https://www.linkedin.com/in/thehappybryan/