Customer Success Specialist
Location - Pune
Promobi is looking for a Customer Success Specialist who would be responsible for
developing customer relationships to promote customer retention and loyalty. Who will
value and nurture the client-business relationship and will connect the company product to
the customer to maximize satisfaction? Someone who would be Reviewing the existing
customer accounts and customer satisfaction. And will focus on growing additional sources
of revenue and product reach within accounts.
Key Responsibilities :
The individual role that you’ll play in our team:
● To support the post-sales customer lifecycle as it relates to customer adoption,
on-going support, program optimization, and expansion.
● Create better modes of operations to make customer service easier for both team
members and customers.
● Pay attention to customer’s details and complaint
● Provide customer training and education on company products.
● Provide technical support to the customer, with the help of the Technical team
● Establish a successful account management routine.
● Create, manage and track customer data using online tools
● Develop and implement a well-planned customer on-boarding
● Support customer renewals, proactively identifying and prioritizing resources and
strategic value and renewal timeframe.
● Closely monitor the assigned Accounts; providing insight to Customers.
● To be responsible for customer retention and the prevention of churn across our
Customer base
● Focus on customer relationship management by helping them to upgrade to better
plans and get more revenue for the business.
What we want to see in the potential Candidate
● Ability to work on customer relationship management applications
● Quick learner and versatile.
● Must possess strong communication skills in English,---both written and verbal
● Excellent skills for communicating and relating with both team members and
customers
● Good interpersonal skills to create a cordial relationship with team members
● Ability to work in a fast-paced, entrepreneurial, results-oriented culture.
● Have good to handle disputes and emergencies
● Must have a strong understanding of our Customers’ business objectives
● Ability to identify and articulate how solution supports achievement of the
Customers’ strategic business goals
● An excellent problem solver with strong analytical skills
● The ability to manage your time and plan your day effectively
Scalefusion (formerly known as Mobilock Pro): (Our Flagship Product)
Scalefusion MDM allows organizations to secure & manage endpoints including
smartphones, tablets, laptops, rugged devices, mPOS, and digital signages, along with apps
and content. It supports the management of Android, iOS, macOS and Windows 10 devices
and ensures streamlined device management operations with InterOps. Fusion of Endpoints
at Scale.
Promobi Technologies:
ProMobi Technologies provides a leading Mobile Device Management Solution under the
brand Scalefusion. The solution allows organizations to manage Android and iOS devices
from the cloud. It offers modern mobile device management (MDM), application
management (MAM) and content management (MCM) experience for corporate-owned
devices. Renowned organizations from startups to Fortune 500 trust Scalefusion for their
Device Management
Shubham Vishwakarma
Full Stack Developer - Averlon
About Promobi Technologies
About
Promobi Technologies:
ProMobi Technologies provides a leading Mobile Device Management Solution under the brand Scalefusion. The solution allows organizations to manage Android and iOS devices from the cloud. It offers modern mobile device management (MDM), application management (MAM) and content management (MCM) experience for corporate-owned devices. Renowned organizations from startups to Fortune 500 trust Scalefusion for their Device Management.
Scalefusion (formerly known as Mobilock Pro): (Our Flagship Product)
Scalefusion MDM allows organizations to secure & manage endpoints including smartphones, tablets, laptops, rugged devices, mPOS, and digital signages, along with apps and content. It supports the management of Android, iOS, macOS and Windows 10 devices and ensures streamlined device management operations with InterOps. Fusion of Endpoints at Scale.
Company video
Connect with the team
Company social profiles
Similar jobs
React Native
iOS App Development📢 Hiring: React Native Developer at Deqode
🔷 Experience- 2.5+ Years
🔷 Location- Jaipur ( Only Jaipur-based candidates)
🔷 Mode- 5 Days WFO
(Only immediate joiners & candidates serving notice period)
✅ Key Responsibilities:
- Design, build, and maintain high-performance React Native Android, iOS, and tablet applications.
- Develop responsive UI and manage complex business logic using JavaScript and TypeScript.
- Follow scalable architecture patterns like Atomic Design and Wix.
- Integrate third-party services: OAuth, SSO, REST APIs, Firebase, Push Notifications, etc.
- Manage app signing, deployment, and updates on the Play Store and App Store.
- Independently handle the complete app development lifecycle.
- Collaborate closely with designers, backend developers, and QA teams.
About Rekise Marine
Rekise Marine is a startup focused on sustainably enhancing the utility of oceans through autonomous robotic infrastructure. Our efforts center on developing advanced autonomous technology for the maritime industry, serving both defense and commercial sectors globally. We specialize in creating autonomous vessels both surface and underwater as well as autonomous port infrastructure. Currently, we are building the flagship autonomous platform of the Indian Navy.
Role Overview
We are seeking a skilled CAD Designer with 4-10 years of experience to join our team. The ideal candidate will have a strong background in using NX CAD or other 3D CAD tools to create detailed and precise designs.
Key Responsibilities:
1. Design and Modeling
Create detailed 2D and 3D CAD designs of components and systems using tools such as NX CAD- preferred or Solidworks,AutoCAD, or CATIA.
Develop and refine engineering drawings for manufacturing and assembly.
Ensure designs meet technical specifications, functional requirements, and industry standards.
2. Prototyping and Testing
Collaborate with the R&D team to develop and test prototypes.
Perform feasibility studies and stress analyses using simulation tools (e.g., ANSYS).
Identify and address design issues during testing and validation phases.
3. Process Optimization
Work closely with manufacturing teams to ensure designs are optimized for production.
Implement Design for Manufacturing (DFM) and Design for Assembly (DFA) principles in projects.
Continuously improve existing designs to enhance performance and cost efficiency.
4. Collaboration and Documentation
Collaborate with multidisciplinary teams, including mechanical, electrical, and software engineers.
Prepare technical documentation, including engineering reports, specifications, and design records.
Support project planning and provide inputs for timelines and resource requirements.
Qualifications and Skills
* Bachelor’s or Master’s degree in Mechanical Engineering, Industrial Design, or a related field.
* 4-10 years of experience in mechanical design or engineering, preferably in R&D focused industries.
* Proven experience in designing components and systems for complex projects.
* Proficiency in NX CAD software .
* Familiarity with simulation tools like ANSYS or Abaqus.
* Strong knowledge of materials, manufacturing processes, and prototyping techniques.
* Experience in DFM, DFA, and DFMEA principles.
* Excellent problem-solving and analytical skills.
* Strong attention to detail and commitment to quality.
* Ability to manage multiple priorities and meet tight deadlines.
* Effective communication and teamwork abilities.
* Familiarity with CAD tools for piping and wiring.
What We Offer
A chance to be part of a leading marine robotics startup in India.
Competitive salary.
Flexible and innovative work environment promoting collaboration.
A role where your contributions make a real difference and drive impact.
Strong Profile in Art Direction/Integrated Design in Print & Digital Media
Mandatory (Experience): 4+ YOE in Print design (Brochures, Pamphlets, Flyers, Banner Templates) and digital designs for social media
Mandatory (Skill 1): Must have strong experience in InDesign & Figma (Figma is mandatory)
Mandatory (Skill 2): Must have experience in both Print and Digital Designing (60% in Print and 40% in Digital)
Mandatory (Portfolio) - Strong portfolio of Graphic Design works for both Print / Outdoor Ads and Social Media Campaigns (Both types of works are mandatory)
Preferred
Preferred (Education): BFA (Bachelor of Fine Arts)
Preferred (Industry): Pharma/Medico/Life Science, Advertising or Marketing Agency
We are looking for a resilient, empathic Business Development Executive to contribute to the growth of our company. Business development executives are responsible for finding and retaining clients, encouraging extant clients to purchase added products or features, and remaining abreast of changes in consumption.
C#
.NET
JavascriptSoftware Engineer
Required Qualifications
- Overall 2+ years’ experience developing web applications
- Experience with
- C#
- NET Core
- Entity Framework
- At least one of the following two databases
- Microsoft SQL Server
- PostgreSQL Server
- Docker
- Google Cloud
Responsibilities
- Hands on coding, systems analysis, design and delivery of projects assigned.
- Completes assigned projects in a timely manner.
- Keeps management informed of project progress and problems, particularly as to needed changes in schedule, resources, or product.
- Responds to problems in a timely, effective manner.
Bonus Points
- Familiar with CI/CD pipeline
- Experience working with something other than the Microsoft stack (Python, Java, Scala, Go etc.)
Android Development
Kotlin
Javahttps://electronlabs.org/">Electron Labs is building a new protocol to make various blockchains interoperable. Our goal is to enable cross-chain contracts to connect with each other in the same way as same-chain contracts connect i.e., via function calls. We have developed a new in-house tech called https://garvitgoel.medium.com/what-is-bdlc-and-how-it-works-5716fbbacde8">Bi-Directional Light Client that allows a smart contract to independently verify whether the cross-chain transactions submitted to it are valid. We further use ZK-SNARKS to reduce the gas cost of running the light client on-chain.
Desired Qualifications
- A good grasp of blockchain fundamentals, various consensus algorithms, and detailed knowledge of at least one major blockchain.
- Previous work (demonstrable) in blockchain technology, web3, or protocol development
- In-depth understanding of Number Theory and Cryptography. Knowledge of Cryptographic Algorithms and zero-knowledge proofs are highly preferred.
- Superior mathematics and problem-solving skills, excellent pattern recognition, passion for solving puzzles.
- Proficiency in one of the following languages: Go-lang, Rust, is highly preferred. Working knowledge of Solidity, Javascript, Python, or similar scripting languages puts you in front of our list
- Grounded research skills and an ability to absorb documentation quickly
- Strong background in Computer Science. Knowledgeable in Algorithms and Data Structures.
Roles and Responsibilities
- You will be assigned one blockchain (Ethereum /Polygon /NEAR /tendermint /Polkadot/Aleo). You will be required to implement the light client of this blockchain in https://docs.circom.io/">Circom language (Domain Specific Language for ZK-SNARKS).
- Write go-lang based networking relayers that enable communication between blockchains and zk-provers.
- Maintain relayer and zk-prover infrastructure (cloud machine and codebase)
- Write kickass documentation.
Location: Delhi NCR, India | Remote
HTML/CSS
AngularJS (1.x)
Adobe Illustrator
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon