Customer Success Manager

Job Summary

As a Workday HCM Senior functional consultant and HR Business Process Expert, you will be responsible for the end-to-end management of the Workday system, including implementation, configuration, optimization, and ongoing maintenance of core modules: Core HCM, Recruiting, Time Tracking, Absence Management, Performance, Compensation, Advanced Compensation. It also includes the modules that may be adopted based on business development: Benefit, US Payroll, etc. You will partner closely with Talent Teams, and Development team to ensure the system effectively supports global HR operations while driving digital transformation and process automation.

Key Responsibilities

·        Requirement Gathering: Collaborate with the Talent team and other Key stakeholders to gather requirements and translate them into effective Workday solutions.

·        Solution & Configuration: Act as a domain expert in both Workday and HR business process. Lead the implementation, configuration, and on-going management of Workday HCM, Recruiting, Time Tracking, Absence Management, Performance, Compensation, and Advance Compensation. Prepare detailed user stories to clearly define solution requirements and communicate them to the Integration team as needed.

·        Training & Support: Provide training to Talent teams and support them through go-live and post-implementation phases.

·        Troubleshooting: Troubleshoot and resolve issues related to the Workday modules in a timely and efficient manner.

·        Feature Release: Stay updated with the latest Workday features and functionalities, particularly those related to Core HCM, Time Tracking, Absence, Recruiting, Performance management, Compensation, Advanced Compensation and implement improvements as necessary.

·        Best Practices: Advise Talent team on Workday best practices and optimization strategies to enhance their business processes.

·        Flexibility to work occasional shift schedules (up to 20% of time) during critical project phases or system go-live periods.

Required Qualifications

·        Education: Bachelor's degree or higher in Computer Science, Information Technology, Human Resources, or related field.

·        Language: Fluency in both English (written and spoken), with ability to collaborate effectively with global talent and development teams.

·        Experience:

o  5+ years of hands-on Workday HCM configuration and implementation experience.

o  Experience leading at least 2 full lifecycle Workday implementation.

o  Experience leading at least 3 HCM modules such as Core HCM, Time Tracking, Absence, Recruiting, Benefit, US Payroll, Advanced Compensation.

·        Skills & Competencies:

o  Strong analytical and problem-solving skills combined with excellent communication abilities.

o  Self-motivated professional with continuous learning mindset and positive attitude.

o  Ability to work independently and deliver quality results.

·        Client Focus: Proven ability to build effective stakeholder relationships and manage expectations.

·        Flexibility: Capability to prioritize and manage multiple projects while adapting to evolving business needs.

Preferred Qualifications

·        Workday Certification: Workday certification(s) preferred.

·        Workday Extend: Hands-on experience with Workday Extend design experience

📢 Hiring: Social Media Manager- Only Female-Bangalore

📍 Location: Hulimavu, Bangalore

🕘 Timing: Mon–Sat, 9:30 AM–6:30 PM (5 WFO + 1 WFH)

💰 Salary: ₹15,000–₹30,000/month

📅 Experience: 1+ year in Ecommerce

🎯 Industry: Ecommerce | Digital Marketing | Advertising

Own our social media presence, create engaging content, run paid campaigns, and grow our online community across Instagram, Facebook, Pinterest, LinkedIn & more.

You Should Have:

✔ 1+ year managing social media for ecommerce brands

✔ Strong grasp of trends, content strategy & consumer behavior

✔ Tools: Meta Business Suite, Canva, Buffer/Hootsuite

✔ Creative writing skills & a collaborative mindset

➕ Bonus: Basic knowledge of ads or reels editing

Key Responsibilities:

• Generate qualified leads in Mumbai and Bangalore.
• Build and maintain strong client relationships.
• Prepare and deliver product demos, proposals, and technical presentations.
• Coordinate with pre-sales/engineering teams for customized solutions.
• Follow up on proposals using CRM and convert to deals.
• Attend industry events, conferences, and site visits.
• Keep track of market trends, competitors, and pricing strategies.

• Create a Digital Marketing Strategy
• · Manage the company website by updating, writing, and editing product and market content, while maintaining a consistent and appealing appearance throughout the web pages and documents
• · Improve SEO organically and through selective Strategic Google AdWords campaigns; managed internally or with outside consultant
• · Manage company global online presence on all vendor sites, industry directories, Google Business listings, and establish systematic LinkedIn posting plan with Sales & Service Manager input
• · Mine and analyze data from the ERP system to identify and create targeted Prospect Lists to be furnished to the company’s Inside and Outside salespeople
• · Ability to research business opportunities and present ideas and findings to company management

*

• Qualifications and skills
• · Bachelor’s Degree in Business with major in Marketing with relevant coursework in Website design/management and analytics
• · Creative thinking (visual & messaging); digital design skills are a significant plus
• · Experience with analytical and reporting tools, including Tableau, Google Analytics, and Data Studio.
• · Deep knowledge of digital marketing across social, display, and programmatic platforms.
• · Strong analytical and strategic thinking skills.

• JAVA Microservices with AWS needed
• Provide solution architecture & design involving Cloud and DevOps
• Develop new microservices in a cloud-native way.
• Ensure the unit testing and code coverage are achieved as per the agreed percentage.
• Build reusable code and libraries for future use.
• Optimize application for maximum performance and scalability.
• Collaborate, and coordinate with team members and key stakeholders.
• Communicate effectively with different stakeholders.
• Ensure best practices & standards are followed during SDLC.
• Takes ownership of the whole solution from a technical perspective and ensures adherence to defined Architecture & Design.
• Ensures the latest technology standards, and guidelines are utilized for development.
• Performs consistent & adequate code reviews & feedback to the team.
• Training and induction of new resources on the projects.

Skills and Qualifications

• Deep understanding of OOPs and OOAD.
• Expert and hands-on in Java JEE and Spring framework, Spring Boot.
• Should have experience with RESTful web services and API standards.
• Should know various integration patterns in distributed environments.
• Working knowledge of microservice architecture and different design patterns.
• Hands-on in writing unit tests with Mockito and code coverage tools.
• Hands-on data modeling (Logical physical).
• Knowledge of RDBMS, SQL and any ORM framework (JPA, Hibernate etc.)
• Should know Event-driven and asynchronous programming using message broker.
• Should know about cloud IaaS, PaaS, SaaS and Serverless models of any cloud provider (AWS, Azure, GCP), preferably AWS.
• Knowledge of JavaScript frameworks like NodeJS (For the Backend) and Angular React (For Frontend) will be added advantage.
• Good to have DevOps related technologies like Container (Docker), Container Orchestrator (Kubernetes EKS)
• Excellent in communication

About Numen (https://numenhealth.com):
Numen Health is a Health-tech company with a goal to reimagine healthcare in India. Through an amalgamation of our healthcare team with the power of AI and the Internet of Things (IoT), we make healthcare easier and accessible through a data-based preemptive approach. Our mission is to facilitate change in the healthcare industry by moving from a reactive approach to a proactive one.
We are a wonderful, young team with experience in scaling up Indian and international businesses from the ground up. We are looking for like-minded and enthusiastic people who are passionate about making a lasting difference and want to help us revolutionize the way healthcare is delivered to a billion Indian!

Our Vision:
To shift the healthcare ecosystem from a ‘Sick-care' approach to a ‘Holistic-healthcare' approach. We aim to do that by enabling doctors and caregivers to move from treating ailments to employing a data-based,
preemptive approach.
About Product:
We offer preventive healthcare programs to individuals to improve their health. These plans are crafted in consultation with their treating doctor and a dedicated care team remotely monitors the progress in real[1]time. For doctors, Numen is a virtual facility to cater to all of their patient’s needs, remotely.
Why Join?
At Numen, you have the opportunity to make tangible changes to the existing healthcare systems in India
making it preventive and affordable. By joining the Numen team, you get to be part of a young, dynamic
team that is passionate about making a change and a fast-paced environment with multiple opportunities to
learn and grow.

Job Overview:
Numen Health is looking for Tech Lead to join our Engineering team and lead all stages of the software product development life cycle. This will include analyzing system and user requirements, designing software flowcharts, writing clean Java code, troubleshooting bugs, and running tests to improve system functionality.
If you are a person who has proficiency in Java technologies, good analytical skills, the ability to design software systems and anticipate issues, and frame remedial actions with excellent teamwork skills; We
would like to speak to you.

Responsibilities:
1. Design, develop, scale, and maintain backend services in Java
2. Collaborate with the engineering and product team to discuss project definitions and goals.
3. Work on individual priorities, deadlines, and deliverables.
4. Improve reliability, scalability, observability, and security of the backend systems.
5. Write simple, efficient, and maintainable code
6. Function well in a fast-paced, rapidly changing environment
7. Ensuring best coding standards and practices to improve and maintain quality.

Requirements:
8. Bachelor/Master degree in CS or related field from a reputed college
9. Sound knowledge of Java technologies.
10. Solid grip on the programming basics like DS and algorithms, OOPS.
11. Experience with software design and application programming
12. Understanding & experience with software design patterns, restful APIs, and microservice
architecture
13. Experience with software design and application programming
14. Strong debugging skills
15. Exposure to CI/CD and Test-Driven Development
16. Nice to have are Unix / Linux, database SQl / NoSQL, Java Spring, working knowledge on
scripting (Perl, Shell Scripting).

Prior Experience:
17. 5 - 8 years of experience in java development
18. A hustler with the capability to think out of box and hence prior experience with Startups would
be a plus.
19. Understanding or Experience in Health-Tech is good to have
20. Good To have a Team Lead / Mentorship Experience.

• 7+ years of experience in System Administration, Networking, Automation, Monitoring
• Excellent problem solving, analytical skills and technical troubleshooting skills
• Experience managing systems deployed in public cloud platforms (Microsoft Azure, AWS or Google Cloud)
• Experience implementing and maintaining CI/CD pipelines (Jenkins, Concourse, etc.)
• Linux experience, flavours: Ubuntu, Redhat, CentOS (sysadmin, bash scripting)
• Experience setting up monitoring (Datadog, Splunk, etc.)
• Experience in Infrastructure Automation tools like Terraform
• Experience in Package Manager for Kubernetes like Helm Charts
• Experience with databases and data storage (Oracle, MongoDB, Postgres SQL, ELK stack)
• Experience with Docker
• Experience with orchestration technologies (Kubernetes or DC/OS)
• Familiar with Agile Software Development

DUTIES & RESPONSIBILITIES 

• Own & lead full cycle development: design, implementation, testing & debugging for an automotive product.
• Create conceptual system designs, assess risks, conduct design trade studies, and develop a product that meets feature requirements for integrating sensor, processing and software systems. 
• Lead innovative system development projects with responsibility for achievement of cost, schedule, and technical requirements, with an eye toward technology maturation, transition, and follow on work. 
• Generate comprehensive engineering documentation.
• Responsible for end-to-end system firmware development to include power management, boot loaders, scheduling, RTOS and /or bare metal implementations.
• Troubleshoot and resolve complex software problems in embedded real-time systems.
• Source code development, review & maintenance (C/C++).
• Dive into & take ownership of critical design issues.
• Analyse & propose solutions for performance bottlenecks.
• Address all aspects of technology readiness, including manufacturability. 
• Help build robust methodology and processes to deliver the technology to products. 

REQUIRED SKILLS & EXPERIENCE 

• Experience in embedded architecture, external interfaces, product constraints, along with ability to develop architectures / features that meet these constraints while providing new value for the platform. 
• Experience in system architecture, operating system, device architecture, hardware design.
• Strong background in software methodology & full cycle development (Design, implementation, testing & debugging).
• Expertise in embedded microcontrollers’ architecture.
• Expertise in software designing and programming in C/C++ is a must.
• Algorithm modelling, benchmarking, implementation & digital signal processing.
• Understanding of hardware & software co-verification & emulation platforms
• Experience in understanding hardware, clock-level issues, bridges, delays, interrupts, clock gating, polling etc. 
• Experience with lab instrumentation like oscilloscope, logic/ protocol for debugging embedded systems at HW level. 
• Bachelors | Masters degree in Computer Science or Electronics &  Communication engineering with 2-5 years of relevant experience is a must.

• Develop the model virtually for specific design discipline.
• Ensure that the model aligns with the standards and goals set in BIM Execution Plan and BIM project workflow criteria.
• Collaborate and coordinate internally or/and externally with other disciplines design-changes and model changes.
• Create discipline specific BIM Modelling content.
• Develop accurate construction drawings and extract data based on the discipline BIM platform.
• Coordinate design documentation as a methodology with full utilisation of BIM softwares and tools.