Customer Success Manager

About - The company is an online discovery platform that offers direct-to-home product trials for D2C brands.

Location- Bangalore

Series- B

Responsibilities

• Lead simultaneous development for multiple business verticals.Design & develop highly scalable, reliable, secure, and fault-tolerant systems.Ensure that exceptional standards are maintained in all aspects of engineering.Collaborate with other engineering teams to learn and share best practices.Take ownership of technical performance metrics and strive actively to improve them.Mentors junior members of the team and contributes to code reviews.

Requirements

• A passion to solve tough engineering/data challenges.Be well versed with cloud computing platforms AWS/GCPExperience with SQL technologies (MySQL,PostgreSQL)Experience working with NoSQL technologies (MongoDB,ElasticSearch)Excellent Programming skills in Python/Java/GoLangBig Data streaming services (Kinesis ,Kafka ,RabbitMQ)Distributed cache systems (Redis ,Memcache)Advanced data solutions (BigQuery, RedShift, DynamoDB, Cassandra)Automated testing frameworks and CI/CD pipelinesInfrastructure orchestration(Docker/Kubernetes/Nginx)Cloud-native tech like Lambda,ASG,CDN,ELB,SNS/SQS,S3 Route53 SES

We are seeking a dynamic and motivated Field Sales Executive to join our sales team. The ideal candidate will be responsible for generating new business and maintaining existing client relationships through face-to-face meetings and presentations. This role requires a high level of travel and interaction with clients in various locations.

Key Responsibilities:

1. Client Visits: Conduct regular visits to current and potential clients to present our products/services.
2. Sales Targets: Meet and exceed sales targets and goals as set by the company.
3. Market Analysis: Conduct market research to identify new business opportunities and provide feedback on market trends.
4. Product Demonstrations: Deliver detailed presentations and demonstrations of our products/services to clients.
5. Relationship Management: Build and maintain strong relationships with clients to ensure customer satisfaction and repeat business.
6. Negotiation and Closing: Negotiate terms and conditions with clients and close sales deals.
7. Reporting: Prepare and submit detailed sales reports and forecasts to the Sales Manager.
8. Customer Support: Provide after-sales support to clients and address any issues or concerns.
9. Team Collaboration: Work closely with the sales and marketing teams to develop and implement effective sales strategies.
10. Compliance: Ensure all sales activities comply with company policies and procedures.

Qualifications:

1. Education: Bachelor’s degree in Business, Marketing, or a related field.
2. Experience: Minimum of [X] years of experience in sales, preferably in a field sales role.
3. Skills:

• Strong communication and interpersonal skills.
• Proven track record of achieving sales targets.
• Excellent negotiation and closing skills.
• Ability to work independently and manage time effectively.
• Proficiency in using CRM software and MS Office Suite.

1. Other Requirements:

• Valid driver’s license.
• Willingness to travel extensively

• Developer will be responsible for managing back-end services and the interchange of data between the server and the users.

• Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end.

• Knowledge of PHP web frameworks (Code igniter, Magento, Laravel etc).

• Should have experience in Word Press, Code igniter / Laravel or at-lease 1 MVC framework of PHP.

• Proficiency in HTML5, CSS3, and JavaScript JQuery.

• Good communication.

• Team worker.

• Ability to handle projects.

• Good problem-solving skills.

Net Engineer:

Job Descriptions: Senior .NET Cloud (Azure) Practitioner

Job Description Experience: 8-12 years (approx.)

Notice period : 15-20 days max.

Location :Chennai(1^st preference),Bangalore and Hyderabad

Mandatory Skills

·       Strong Restful API, Micro-services development experience using ASP.NET CORE Web APIs (C#);

·       Must have exceptionally good software design and programming skills in .Net Core (.NET 3.X, .NET 6)  Platform, C#, ASP.net MVC, ASP.net Web API (RESTful), Entity Framework & LINQ

·       Good working knowledge on Azure Functions, Docker, and containers

·       Expertise in Microsoft Azure Platform - Azure Functions, Application Gateway, API Management, Redis Cache, App Services, Azure Kubernetes, CosmosDB, Azure Search, Azure Service Bus, Function Apps, Azure Storage Accounts, Azure KeyVault, Azure Log Analytics, Azure Active Directory, Application Insights, Azure SQL Database, Azure IoT, Azure Event Hubs, Azure Data Factory, Virtual Networks and networking.

·       Strong SQL Server expertise and familiarity with Azure Cosmos DB, Azure (Blob, Table, queue) storage, Azure SQL etc

·       Experienced in Test-Driven Development, unit testing libraries, testing frameworks.

·       Good knowledge of Object Oriented programming, including Design Patterns

• Cloud Architecture - Technical knowledge and implementation experience using common cloud architecture, enabling components, and deployment platforms.

·       Excellent written and oral communication skills, along with the proven ability to work as a team with other disciplines outside of engineering are a must

·       Solid analytical, problem-solving and troubleshooting skills

Desirable Skills:

·       Certified Azure Solution Architect Expert

o   https://ind01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcloudacademy.com%2Flearning-paths%2Faz-900-exam-preparation-microsoft-azure-fundamentals-524%2F&;data=05%7C01%7C%7Cb1b4eb5832414d395d6a08dac6664f6b%7Ce9cb3c8041564c39a7fe68fe427a3d46%7C1%7C0%7C638040439967432270%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=sjIg554Fzuhah%2BLm1FC7znr9WrbVWw8PuvmoYbeDDmc%3D&reserved=0" target="_blank">Microsoft Certified: Azure – Fundamentals Exam AZ-900

o   https://ind01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcloudacademy.com%2Flearning-paths%2Faz-104-exam-preparation-microsoft-azure-administrator-1-1332%2F&;data=05%7C01%7C%7Cb1b4eb5832414d395d6a08dac6664f6b%7Ce9cb3c8041564c39a7fe68fe427a3d46%7C1%7C0%7C638040439967432270%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=U%2Fusuw7eB2%2BOcqrLLaFhFLUiPXKxsOFiMogcbeXk83o%3D&reserved=0" target="_blank">Microsoft Certified: Azure Administrator – Associate Exam AZ-104

o   https://ind01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcloudacademy.com%2Flearning-paths%2Faz-204-exam-preparation-developing-solutions-for-microsoft-azure-1208%2F&;data=05%7C01%7C%7Cb1b4eb5832414d395d6a08dac6664f6b%7Ce9cb3c8041564c39a7fe68fe427a3d46%7C1%7C0%7C638040439967432270%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=8NS7FvcbCzFhLiXHXvBVqSyC3e3ffjDNYH95UiQh1eY%3D&reserved=0" target="_blank">Microsoft Certified: Azure Developer – Associate Exam AZ-204

o   https://ind01.safelinks.protection.outlook.com/?url=https%3A%2F%2Facloudguru.com%2Fblog%2Fengineering%2Fwhich-azure-certification-is-right-for-me%23devops-engineer&;data=05%7C01%7C%7Cb1b4eb5832414d395d6a08dac6664f6b%7Ce9cb3c8041564c39a7fe68fe427a3d46%7C1%7C0%7C638040439967432270%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=c69xXIJIf480QdSEQ8VuIpQZIK2YSm4iI2D6arpWKCU%3D&reserved=0" target="_blank">Microsoft Certified: DevOps Engineer Expert (AZ-400)

o   https://ind01.safelinks.protection.outlook.com/?url=https%3A%2F%2Facloudguru.com%2Fblog%2Fengineering%2Fwhich-azure-certification-is-right-for-me%23solutions-architect&;data=05%7C01%7C%7Cb1b4eb5832414d395d6a08dac6664f6b%7Ce9cb3c8041564c39a7fe68fe427a3d46%7C1%7C0%7C638040439967432270%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=gnCQGt%2Bnu9MJNaLRde%2FuEve0K8V8EJpVmjAUTrJKSDE%3D&reserved=0" target="_blank">Microsoft Certified: Azure Solutions Architect Expert (AZ-305)

·       Good understanding of software architecture, scalability, resilience, performance;

·       Working knowledge of automation tools such as Azure DevOps, Azure Pipeline or Jenkins or similar

Roles & Responsibilities

·       Defining best practices & standards for usage of libraries, frameworks and other tools being used;

·       Architecture, design, and implementation of software from development, delivery, and releases.

·       Breakdown complex requirements into independent architectural components, modules, tasks and strategies and collaborate with peer leadership through the full software development lifecycle to deliver top quality, on time and within budget.

·       Demonstrate excellent communications with stakeholders regarding delivery goals, objectives, deliverables, plans and status throughout the software development lifecycle.

·       Should be able to work with various stakeholders (Architects/Product Owners/Leadership) as well as team -  Lead/ Principal/ Individual Contributor for Web UI/ Front End Development;

·       Should be able to work in an agile, dynamic team environment;

What does this role hold for you…??

• Help define Technical Roadmap and own the entire product delivery end to end
• Work very closely with various business stakeholders to drive the execution of multiple business plans and technologies.
• Improve, optimize and identify opportunities for efficient software development processes
• Hire, Develop and Retain a strong team of engineers.
• Keep abreast of the changes in the industry and champion new technologies and development processes within the team
• Thinking backward from a customer POV and relentlessly pursuing the customer's cause in tech and product decisions

 Apply if you have…

• Graduation/Post Graduation degree in Computer Science (IITs, IIITs and NITs preferred)
• 7-10 years of strong experience in JAVA(Spring/Hibernate/JPA/REST), JavaScript,
• NodeJS with good exposure to MySQL
• Experience with AWS, Microservices, Caching, Performance Optimization, Nginx, Solr, Redis, Redshift
• Experience working with agile teams and making rapid decisions in a dynamic and disruptive environment
• 2+ years of leading and managing a team consisting of the backend, frontend and QA.
• Hands-on writing and reviewing code
• Exceptional design and architectural skills.
• Strong communication skills.
• High motivation to work in a fast-paced, dynamic, collaborative team environment

Know more about us…

Location – Pune, Gandhinagar (Currently Work from Home till 2022)

Educational Qualification - B.E / B.Tech, MCA, M.Tech, or any equivalent IT graduation or post-graduation

• J2EE - Sprint Boot Microservices.
• At least 8+ years of experience in Java development (J2EE, J2SE 8).
• Extensive experience with Spring, Spring Boot Micro Services, JPA, Hibernate.
• Extensive experience in REST and SOAP Webservices Services.
• Excellent knowledge of databases( PostgreSQL, MySQL).
• Experience in testing tools (JUnit, SOAP UI, Postman).
• Experience in build tools – Maven, Gradle. Knowledge of modern authorization mechanisms, such as JSON Web Token.
• Experience in web application servers - Tomcat, etc.
• Understanding of Agile Development methodology – SCRUM.
• Understanding of continuous integration - Jenkins, and Code versioning tools- Git

• Key expertise areas: Client Server realtime communication, MYSQL-POSTGRES database
• Web protocols like: HTTP, MQTT and Web Sockets, Deadlock detection and locking techniques for mutual exclusion, hyper thread and multi threading server model
• Cloud based application management and interfacing it with 3rd party services, Payment gateways and REST APIs.
• Candidates with experience in Golang will be preferred
• Working experience in a Product StartUp (Internet/E-commerce) building scalable applications.
• Hands on experience in system architecture and gaming apps
• Good spoken and written communication skills.
• Good team player.
• Sharp analytical abilities with proven design skills
• Able to think critically of the current system in terms of software development
• Expertise in Golang, AWS cloud computing, Frontend languages like HTML, CSS, Javascript

Job Description

We are HealthTech company and are looking for an experienced and creative UI/UX Designer to join our team for building a Healthcare Ecosystem
As an UI-UX Designer, you will be responsible for delivering the best online user experience, which makes your role extremely important for our success and ensuring customer satisfaction and loyalty. 

Responsibility: 

• Understand product specifications and user psychology
• Collaborating with Designers and Developers to create intuitive, user-friendly software
• Find creative ways to solve UI-UX problems
• Communicate design ideas and prototypes to developers
• Responsible for understanding a client's vision and intent; conducting stakeholder conversations and workshops
• Develops understanding of users and customers through primary and secondary research, able to come up with a research plan and lead a team through the process of research and synthesis
• The ability to work collaboratively as part of a creative team that includes both clients and internal colleagues and bring new ideas to the table.
• The faculty to help us stay ahead by constantly improving our design processes.

Key skills: 

• Minimum 1-3 years of experience in UX and UI designing
• Tools- Adobe XD, Photoshop, illustrator, Sketch are a must. The rest will be a good to have.
• working experience of mockups
• Ability to work with internal stakeholders and management