Customer Success Manager

Position: Finance & Account Manager

Job Type: Full-Time

Location: Mumbai

Job Overview:

This position will play a pivotal role in driving the company's finance department functions. You will lead a team & responsible for overseeing financial operations, strategic planning, and compliance within the company.

Responsibilities:

• Responsible for all accounting matters such as AR, AP, GL to ensure the accounting books accurately reflect the company's financial position in accordance with GAAP/Ind-AS.
• Controlling Accounts Payable and Account Receivables.
• Responsible for implementing Finance Policies set by the management/Corporate Office.
• Hands-on experience with accounting software. Taking care of all the functions of finance operations.
• Strong control over revenue through various means and channels and reconciliation
• Working knowledge of GST India provisions for input credit, HSN/SAC codes, tax rates, invoicing rules, GST monthly, Yearly filings, and 2B reconciliations.
• Day-to-day banking operations and fund planning & reporting to management.
• Working knowledge of TDS provisions, including the different sections under which TDS is deducted, TDS returns, and various TDS rates. Experience in quarterly and yearend E-TDS filings.
• Statutory compliances, including verification, calculation payment & filing of returns, e.g., GST, TDS, etc.
• Possess strong work ethics and good interpersonal and communication (written & oral) skills.
• Good analytical skills, embrace challenges & changes, initiative, and have a positive working attitude.

Preferred Qualifications:

• Chartered Accountant with 2+ years of experience in core accounting & finance managerial role in an IT/Technology/SAAS firm
• Industry Type: IT Services & Consulting
• Advance Excel Knowledge is must

About Us:

Apport Software Solutions Private Limited is a dynamic and innovative SAAS-based product company offering conversational commerce and empowering global brands with scalable personal commerce and relationship-led sales on WhatsApp. Started in 2017 with a vision of enabling global brands to win more customers using simple yet robust technology on mobile, today we have over 7000+ customers across 140+ countries using our technology to grow digitally. Backed up by investors from Silicon Valley, Info Edge Ventures, and BEENEXT Asia, we are headquartered in Mumbai, India.

QuickSell:

QuickSell is a sales acceleration commerce suite started in 2017 with the vision to empower businesses to translate conversations into conversions on customer-first channels like WhatsApp through assisted personal commerce. Today over 7000+ businesses from 109+ countries all over the world use QuickSell to accelerate the process of sharing complete and accurate product information with customers and various business stakeholders with objectives like dynamic product showcase and ordering booking over WhatsApp. For more details, check out our website: https://quicksell.co/

DoubleTick:

DoubleTick is a mobile-first conversational CRM built on top of WhatsApp Business API to unlock WhatsApp's marketing and sales capabilities. It offers top-notch features, including a central team inbox, bulk broadcasting and analytics, bot studio, commerce and cataloging,chatbots, and role-based access. For more details, check out our website: https://doubletick.io/

Some of the brands powered by DoubleTick include GRT Jewellers, Raheja Developers, Sabyasachi, Tarun Tahiliani, ICRA, BVC Logistics, RS Brothers, Manepally Jewellers, Tupperware, Birla Brainiacs KGK Group, Walking Tree, CKC Group, Malabar Diamonds and Gold, BVC Logistics, Emerald India, Prima Art, Siroya, SabyaSachi, etc.

Content Writer – Eklavya Analytics

📍 Location: Remote

🕒 Employment Type: Intern

About Eklavya Analytics:

Eklavya Analytics is on a mission to make data-driven insights accessible to businesses and individuals. We specialize in analytics, technology, and intuitive design to create impactful digital experiences.

We are looking for a Content Writer who can craft compelling, engaging, and insightful content for social media, blogs, and LinkedIn posts. If you have a knack for storytelling and the ability to turn complex topics into easy-to-digest content, we want you on our team!

🔹 Responsibilities:

• Create engaging and high-quality social media content (posts, captions, infographics) to boost brand visibility.
• Write well-researched blog articles on analytics, technology, business, and industry trends.
• Develop impactful LinkedIn posts to enhance thought leadership and audience engagement.
• Optimize content for SEO, readability, and engagement.
• Research and stay updated on industry trends to create timely and relevant content.
• Collaborate with the design and marketing teams to create visually appealing and well-structured content pieces.
• Proofread and edit content to maintain consistency in tone, style, and quality.

🔹 Requirements:

✅ Experience: 0-2 years in content writing, blogging, or social media content creation.

✅ Writing Skills: Strong command of English, with the ability to write engaging and persuasive content.

✅ SEO Knowledge: Basic understanding of SEO principles and keyword optimization.

✅ Research Ability: Capable of diving deep into topics and presenting complex ideas in a simple, engaging manner.

✅ Adaptability: Ability to tailor content for different platforms (LinkedIn, blog, social media).

✅ Bonus Skills: Familiarity with Canva, WordPress, or content marketing tools is a plus.

✅ Portfolio: A portfolio or samples of previous content work is required.

🚀 Why Join Us?

✔ Creative Freedom: Your words will shape the brand voice of Eklavya Analytics.

✔ Growth & Learning: Opportunity to work on diverse topics and industry-relevant content.

✔ Flexible Work: Remote-first culture.

✔ Impactful Work: Your content will help drive engagement, brand recognition, and business growth.

• To be well versed in C#, ASP.NET, HTML, JavaScript, Ajax, OOPs concepts and SQL Server.
• Involved in code development and implementing database changes.
• Should have experience in complete SDLC Process.
• Candidate should have good analytical and problem solving skills.
• Should be a results oriented and good team player.

Net Developer & API Expert

Position Summary:

We are looking for .Net Developers who are also Experts in API Integrations to join our development team and participate in different established projects.

We are looking for proactive, team players who are passionate about programming in this language and focused on providing the best experience to the end user.

This is an excellent opportunity for those professionals looking to develop in one of the fastest growing companies in the industry! These developers will face numerous technical challenges.

Essential Functions and Responsibilities:

·      Work on projects in the C#, .NET CORE and entity frameworks

·      Validate data with Postman, JSON, and basic SQL queries

·      Unit Testing

·      Write RESTful APIs (Core Web API)

·      Writing clean/maintainable code

·      MSSQL Server (Familiar with MongoDB, preferred but not required)

·      Understand best practices and commit to follow them

·      Work on new and difficult topics and contribute to libraries when needed

Knowledge, Skills, and Abilities:

·      Fluent in English

·      Strong knowledge of OOPs concepts

·      Knowledge of the Linux Operating System

·      Strong problem-solving, design, coding and debugging skills.

·      Knowledge about Git and Version Control

·      Preferred to have knowledge of Microservices Architecture (Not mandatory)

• You have an overall software development experience of 4 to 10 years
• 3+ years proficiency in Java and Spring boot
• Familiar with distributed computing and frameworks such as gRPC/ protobuf
• Understands JVM metrics, Garbage collection and performance tuning
• Experience in creating high-level design(HLD) and low-level design(LLD)
• You have a good understanding of relational database, NoSQL technologies, and REST
• Good to have experience in HTML, JavaScript, GraphQL, TypeScript, ReactJS and related toolsets
• Exposure to AWS stack/cloud computing
• Self-motivated developer who takes ownership of work
• Bachelor’s degree in Computer Science or Computing related discipline
• Experience in Product Development Environment is a plus.

Work with a world-class fin-tech maverick that is focusing on creating a powerful future-focused infrastructure with sophistication and transparency.

Our client is a cross border payment platform started in 2014, with a vision to simplify the cross-border payments experience for consumers. It later expanded and scaled its offerings to meet the needs of SME’s, Financial Institutions, Enterprises, and other payment service providers. It is currently accessible in 90 countries dealing with 63 currencies, developing cutting-edge products and solutions that solve the most crucial problems in the FinTech space.

As a Product Manager, you will join the Consumer product team and lead the implementation of global products in our journey towards making remittances accessible and affordable for all.

In this role, you’ll work with cross functional teams to build product strategy and roadmap to grow our consumer business vertical.

What you will do:

• Solving issues through consumer web/ apps platform & improving the overall experience of for the consumers.
• Coordinating such that product development is an extremely collaborative effort between engineering, design, analytics and customer-facing teams.
• Working with a group of experienced Product Managers with a track record of successfully building large-scale business and consumer products that are collectively impacting millions of users around the world
• Being responsible for new product ideation, product development cycle and launch.
• Building a market excelling product line, offering best in class services and user experience that contributes to the product vision and business strategy
• Proactively identifying gaps in the market and leading the effort to develop products that drive business value
• Closely involving in documentation, validation, verification of critical performance data, feedback and findings related to the customer journey
• Working closely with a team of engineers, architects, designers, experimentation team to deliver excellence and setting the high-level mission, vision, and roadmap for the platform and the team
• Working with the design team to constantly improve the UI/ UX of the consumer facing app/ web and white-labelled platforms basis data.
• Understanding the blend between Interaction, UX and usability
• Being responsible for incorporating feedback from consumers, data inputs, market intelligence, research, competitor analysis and designing features/ functionalities to keep always miles ahead of competition
• Gathering post-launch client feedback, measuring performance and quickly capturing learnings to adapt the product.

• Angular 6+, Typescript2+, JavaScript, HTML5, CSS3, JSON, ES6 standards, Bootstrap, Redux and Flux, NgRX
• Integration with REST Web-services
• Experience with RESTful services
• JIRA, BitBucket, SouceTree, and Confluence
• Team Player and efficient communicator who can work with international teams
• Software Development Process, Object-Oriented Design (OOD), Software Debugging
• Requirements Understanding and Estimates

• Proven hands-on Software Development experience
• Proven working experience in Java development
• Hands on experience in designing and developing applications using Java EE platforms
• Object Oriented analysis and design using common design patterns.

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.