ONN Bikes - Customer Success/Customer Service Intern

1. Forwarding -Job sheet/Invoice & Cost booking

2. Import -Job sheet/Invoice

3. Inventory- Damage Invoice

4. Rebate Invoice on monthly basis

5. Other- Bank Reconciliation/ Bank Payment Entries

6. Payment confirmation/Receipt Entries

7. Salary Sheet on monthly basis

8. E-Invoicing for GST on monthly basis

Review Criteria:

Mandatory:

• Strong IT Infrastructure Lead Profile
• Must have 10+ years of hands-on experience in global IT Infrastructure management, including administration of Azure Entra ID, Office 365 Suite (Outlook, SharePoint, OneDrive), Azure Exchange, Microsoft Teams, Intune, and Windows Autopilot
• Must have strong expertise in Azure/Office 365 compliance and governance, including audit readiness, data governance policies, and global regulatory frameworks (e.g., GDPR, HIPAA)
• Must have solid experience managing IT operations end-to-end: user onboarding/offboarding, identity & access management, SAML/SSO integrations, and enterprise-wide provisioning/deprovisioning
• Must have strong knowledge and hands-on experience with FortiGate Firewalls, FortiGate WiFi, VPN, routing, subnetting, and overall network administration
• Must have proven capability in endpoint and device management: ManageEngine Endpoint Central, Assets Explorer, Antivirus Endpoint Security, JAMF (macOS), and multi-OS troubleshooting (Windows, Linux, Mac)
• Must have strong Jira/Confluence administration experience for global teams, including configuration, access control, and workflow governance
• Must have experience supporting, patching, updating, and troubleshooting multi-OS environments (Windows, Linux, macOS) with strong focus on security hardening and vulnerability fixes
• Must have strong hands-on experience in shell scripting / bash / PowerShell for automation, system tasks, and operational efficiency
• Must have experience in configuration and troubleshooting of Cisco/Polycom audio-video solutions and collaboration tools

Preferred:

• Experience with Highspot, HubSpot, Gong, or similar platforms for basic administration
• Strong background in cybersecurity frameworks, risk management, IT governance, incident response, and GRC practices
• Bachelor’s or master’s degree in information technology, Computer Science, or related field
• Candidates from NCR/Noida preferred

Role & Responsibilities:

The incumbent will be responsible for managing and enhancing the company’s IT infrastructure, cybersecurity, and IT operations globally. This role will require a strategic leader with a hands-on approach to overseeing infrastructure design, network security, data privacy, and compliance. The IT Head will drive initiatives to maintain a secure, efficient, and scalable technology environment that aligns with company’s business goals.

Key Responsibilities-

IT Infrastructure Management:

• Lead the design, implementation, and management of the IT infrastructure across company’s global offices.
• Oversee IT systems, network architecture, hardware, and software procurement, and ensure optimal performance and uptime.
• Plan and execute IT modernization and digital transformation initiatives to support business growth.

Cybersecurity and Risk Management:

• Establish and maintain robust cybersecurity policies, frameworks, and controls to protect the company’s data, systems, and intellectual property.
• Monitor, detect, and respond to cybersecurity threats, vulnerabilities, and breaches.
• Implement secure access controls, multi-factor authentication, and endpoint security measures to safeguard global IT environments.

Compliance and Data Privacy:

• Ensure compliance with global data privacy regulations, such as GDPR, HIPAA, and other applicable data protection laws.
• Support internal and external audits, ensuring adherence to regulatory and industry standards.

IT Governance and Strategy:

• Develop and execute the IT strategy in alignment with company’s business objectives.
• Create and enforce IT policies, procedures, and best practices for global operations.
• Prepare and manage the IT budget, ensuring cost-effective solutions for infrastructure and security investments.

Vendor Management and Contract Negotiations:

• Build and manage relationships with technology vendors, service providers, and consultants.
• Negotiate contracts to achieve favorable pricing and terms for the company.

Team Leadership and Development:

• Lead, mentor, and develop a high-performing IT team across multiple geographies.
• Foster a culture of innovation, collaboration, and continuous learning.

Ideal Candidate:

• Bachelor’s or master’s degree in information technology, Computer Science, or a related field.
• 10+ years of progressive experience in IT infrastructure, security, and operations, with at least 7 years in a senior leadership role.
• Strong experience in managing global IT environments, distributed teams, and multi-office setups.
• Administer and manage Azure Entra ID, Office 365 suite (Outlook, SharePoint, OneDrive), Azure Exchange, Microsoft Teams, Microsoft Intune, Windows Autopilot, and related services.
• Configure and manage SAML/Azure SSO integrations across enterprise applications.
• Ensure Office 365 compliance management, including audit readiness and data governance policies.
• Handle user onboarding and offboarding, ensuring secure and efficient account provisioning and deprovisioning.
• Oversee IT compliance frameworks, audit processes, and IT asset inventory management, attendance systems.
• Administer Jira, FortiGate firewalls and Wi-Fi, FortiGate EMS, antivirus solutions, and endpoint management systems.
• Provide network administration: routing, subnetting, VPNs, and firewall configurations.
• Support, patch, update, and troubleshoot Windows, Linux, and macOS environments, including applying vulnerability fixes and ensuring system security.
• Manage JAMF, ManageEngine Endpoint Central, and Assets Explorer for device and asset management.
• Provide configuration and basic administration knowledge for Highspot, HubSpot, and Gong platforms.
• Set up, manage, and troubleshoot Cisco and Polycom audio/video conferencing systems.
• Provide remote support for end-users, ensuring quick resolution of technical issues.
• Monitor IT systems and network for performance, security, and reliability, ensuring high availability.
• Collaborate with internal teams and external vendors to resolve issues and optimize systems.
• Working Knowledge of data privacy regulations (GDPR, HIPAA) and experience driving regulatory compliance.
• Strong project management, problem-solving, and stakeholder management skills.
• Document configurations, processes, and troubleshooting procedures for compliance and knowledge sharing.
• Ability to influence cross-functional teams and present technical information to non-technical stakeholders.
• Good Experience in driving GRC

Perks, Benefits and Work Culture:

• Competitive Salary Package
• Generous Leave Policy
• Flexible Working Hours
• Performance-Based Bonuses
• Health Care Benefits

Role Description

As a Business Development Executive, you will be responsible for identifying and prospecting new business opportunities, generating leads, building and maintaining client relationships, and managing accounts. This role requires strong communication skills and the ability to effectively communicate the value of our digital marketing services to potential clients.

Qualifications

• New Business Development and Lead Generation skills
• Strong business acumen and communication skills
• Experience in account management
• Excellent interpersonal and negotiation skills
• Ability to work independently and as part of a team
• Knowledge of digital marketing trends and strategies
• Experience in the digital marketing industry is a plus
• Bachelor's degree in Business, Marketing, or a related field

Job description



Company Description

Silicon Signals is a global R&D and Product Engineering service provider, delivering comprehensive Embedded Design and Product Engineering Services. We transform concepts into market-ready products, with expertise across sectors like Multimedia, Automotive, Healthcare, IoT, and more. Trusted by partners such as Toradex, QNX, and Lantronix, our experienced professionals support a broad range of platforms, including Qualcomm, NXP, Nvidia, Texas Instruments, and more. We are active contributors to the open-source ecosystem, specializing in Linux Kernel, Android BSP, RTOS, and various device drivers.

Role Description

This is a full-time, on-site role for an Inside Sales fresher at our Ahmedabad office. The Inside Sales fresher will be responsible for generating sales leads, managing customer relationships, and supporting the sales team with data analysis and reporting. Daily tasks include reaching out to potential clients, identifying new sales opportunities, and assisting in the coordination of sales presentations and meetings.

Qualifications

• Strong verbal and written communication skills
• Basic knowledge of sales principles and customer service practices
• Ability to analyze and interpret sales data
• Time management and organizational skills
• Ability to work independently and as part of a team
• Proficiency with Microsoft Office Suite
• Relevant experience or an aptitude for learning sales software tools is a plus
• A Bachelor's degree in Business Administration, Marketing, or a related field

Industry

• Information Technology & Services

Employment Type

• Full-time

Job Responsibilities Include:

• Generating business through online freelancing portals like UpWork, GURU, Freelancer, etc.
• Candidates should know how to generate business through Social Networking sites like Facebook, LinkedIn etc.
• Must have experience with bidding sites like Upwork, Guru, Lead generator, Calling, Drafting of proposals, Client interaction, Negotiation, also coordinate with technical team.
• Must be able to make proposals and replies to the leads.
• Must understand the running website /application development and must be able to explain those to the clients.
• Must have good Marketing skills, Expert in Social Media, Work individually & within the team.
• Must be able to conduct in depth market research about the clients in the targeted geography.

Skill-Set & Experience:

• Must have Experience with UPWORK, GURU, PPH, FIVER bidding portals.
• Must have expertise on LinkedIn.
• Strong Communication, Presentation Skills.
• Convincing, Negotiation skills.
• Must have knowledge of Lead Generation and closure.
• Must have experience with Client Communication and Team handling.
• Expertise in writing Business Proposals will be a plus point.
• Project Management Skills.

Job Location: Noida (Night Shift)

Education Qualification : BE / B Tech / BCA / MCA / MBA

At least: 2+ years experience Candidate should have prior Sales / BDE / BDM experience in the Software Development Company (Ecommerce & Web)

At ISA ERP, we develop highly inventive ERP and decision-support Software to enhance productivity and address the challenges faced by global manufacturers due to the dynamically changing market. We embrace an inquisitive mindset, provide freedom to experiment, and encourage the acquisition of new skills. This offer is only for those who would not spare any pains to grow, innovate, and derive satisfaction by contributing significantly.

About Slintel (a 6sense company) :

Slintel, a 6sense company,  the leader in capturing technographics-powered buying intent, helps companies uncover the 3% of active buyers in their target market. Slintel evaluates over 100 billion data points and analyzes factors such as buyer journeys, technology adoption patterns, and other digital footprints to deliver market & sales intelligence.

Slintel's customers have access to the buying patterns and contact information of more than 17 million companies and 250 million decision makers across the world.

Slintel is a fast growing B2B SaaS company in the sales and marketing tech space. We are funded by top tier VCs, and going after a billion dollar opportunity. At Slintel, we are building a sales development automation platform that can significantly improve outcomes for sales teams, while reducing the number of hours spent on research and outreach.

We are a big data company and perform deep analysis on technology buying patterns, buyer pain points to understand where buyers are in their journey. Over 100 billion data points are analyzed every week to derive recommendations on where companies should focus their marketing and sales efforts on. Third party intent signals are then clubbed with first party data from CRMs to derive meaningful recommendations on whom to target on any given day.

6sense is headquartered in San Francisco, CA and has 8 office locations across 4 countries.

6sense, an account engagement platform, secured $200 million in a Series E funding round, bringing its total valuation to $5.2 billion 10 months after its $125 million Series D round. The investment was co-led by Blue Owl and MSD Partners, among other new and existing investors.

Linkedin (Slintel) : https://www.linkedin.com/company/slintel/">https://www.linkedin.com/company/slintel/

Industry : Software Development

Company size : 51-200 employees (189 on LinkedIn)

Headquarters : Mountain View, California

Founded : 2016

Specialties : Technographics, lead intelligence, Sales Intelligence, Company Data, and Lead Data.

Website (Slintel) : https://www.slintel.com/slintel">https://www.slintel.com/slintel

Linkedin (6sense) : https://www.linkedin.com/company/6sense/">https://www.linkedin.com/company/6sense/

Industry : Software Development

Company size : 501-1,000 employees (937 on LinkedIn)

Headquarters : San Francisco, California

Founded : 2013

Specialties : Predictive intelligence, Predictive marketing, B2B marketing, and Predictive sales

Website (6sense) : https://6sense.com/">https://6sense.com/

Acquisition News : 

https://inc42.com/buzz/us-based-based-6sense-acquires-b2b-buyer-intelligence-startup-slintel/ 

Funding Details & News :

Slintel funding : https://www.crunchbase.com/organization/slintel">https://www.crunchbase.com/organization/slintel

6sense funding : https://www.crunchbase.com/organization/6sense">https://www.crunchbase.com/organization/6sense

https://www.nasdaq.com/articles/ai-software-firm-6sense-valued-at-%245.2-bln-after-softbank-joins-funding-round">https://www.nasdaq.com/articles/ai-software-firm-6sense-valued-at-%245.2-bln-after-softbank-joins-funding-round

https://www.bloomberg.com/news/articles/2022-01-20/6sense-reaches-5-2-billion-value-with-softbank-joining-round">https://www.bloomberg.com/news/articles/2022-01-20/6sense-reaches-5-2-billion-value-with-softbank-joining-round

https://xipometer.com/en/company/6sense">https://xipometer.com/en/company/6sense

Slintel & 6sense Customers :

https://www.featuredcustomers.com/vendor/slintel/customers

https://www.featuredcustomers.com/vendor/6sense/customers">https://www.featuredcustomers.com/vendor/6sense/customers

Responsibilities

• Work in collaboration with the application team and integration team to design, create, and maintain optimal data pipeline architecture and data structures for Data Lake/Data Warehouse
• Work with stakeholders including the Sales, Product, and Customer Support teams to assist with data-related technical issues and support their data analytics needs
• Assemble large, complex data sets from third-party vendors to meet business requirements.
• Identify, design, and implement internal process improvements: automating manual processes, optimising data delivery, re-designing infrastructure for greater scalability, etc.
• Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using SQL, Elastic search, MongoDB, and AWS technology
• Streamline existing and introduce enhanced reporting and analysis solutions that leverage complex data sources derived from multiple internal systems
  
  

Requirements

• 3+ years of experience in a Data Engineer role
• Proficiency in Linux
• Must have SQL knowledge and experience working with relational databases, query authoring (SQL) as well as familiarity with databases including Mysql, Mongo, Cassandra, and Athena
• Must have experience with Python/ Scala
• Must have experience with Big Data technologies like Apache Spark
• Must have experience with Apache Airflow
• Experience with data pipeline and ETL tools like AWS Glue
• Experience working with AWS cloud services: EC2 S3 RDS, Redshift and other Data solutions eg. Databricks, Snowflake

Python, SQL, Scala, Spark, ETL

RESPONSIBILITIES 

• BA Workstream: Ability to understand the objectives and goals of the project, and to contribute to the development of the project plan through identifying BA scope of work, advocating approach, and methodologies.
• Create BA Work Packages: Ability to breakdown the BA Scope of Work into manageable work packages to support the overall delivery of the plan.
• Scope and document requirements: Ability to understand, capture, and model functional, non-functional (operational), and interface requirements for users of a system.
• Designing and enhancing Business Processes: Ability to create maps (or models) of workflows, services design, and customer journeys for the business, organization, system, or software. Process maps are created by eliciting new requirements as well as identifying existing functionalities and processes in an organization. Documenting behavior models using use cases, user experience design, storyboards, user profiles, and user stories.
• Analysis & estimation of solution options: Ability to undertake quality initiatives and measure them with the right metrics. Be able to develop meaningful key performance indicators (KPIs).
• Training &Communications: Work with learning and comms team to provide inputs on new functionality, enhancements, process changes, etc. to drive adoption
• Digital Capability: Having had experience in, or capability to, enable customer experiences through the use of digital technologies through placing the customer at the center of everything we do.

WHAT WE'RE LOOKING FOR

• Holds a Bachelor’s Degree in Computer Science, Information Systems, Business Administration, or other related fields
• Minimum 4+ years of work experience as a BA required in Software development projects
• Industry certification in Business Analysis like CBAP, Agile business analysis, etc.
• Prior experience or a background in software development.
• High attention to detail and work ethics which encourages accuracy
• Involvement in digital transformation or multi-system integration project
• Strong written and oral communication skills with IELTS ( or any other equivalent English proficiency score of 7 or above)
• High level of computer user ability, including Ms Word, Ms Visio, Ms Excel, Ms Power Point, Outlook
• Agile qualification and experience
• Must have strong interpersonal skills and desire to work in a dynamic and fast-paced environment
• Must have the ability to work autonomously, be self-motivated, and a strong team player
• Great can-do flexible attitude that thrives in a collaborative makes it happen environment. Attitude is everything!