You will be a thought leader and the go to person for the staff and drive engagement & affiliation. Move and inspire people with innovative ideas; help turn ideas into reality, and set values, thought and culture to replicate excellence in each field.
The Interesting Challenge :
- Creating value through innovation and reinventing service delivery benchmarks.
- Ensuring "Customer first" always in all the situations.
- Ensure that service is fully operational and processes are running smoothly.
What you'll offer us :
- Ability to monitor, manage escalations, and provide resolutions with a sense of urgency while ensuring zero issue-based churns.
- Advocate and manage user relationships and engagement
What you will need :
- The individual should be a go-getter, self-starter, articulate, and detail-oriented, with an ability to engage with stakeholders across all levels - both internal and external.
- Exposure/experience with Auto dealerships will be an added advantage
- Excellent interpersonal, verbal, and written communication skills with a proven ability to take initiative and build strong productive relationships
- A proven track record of simultaneously managing multiple projects. Motivated and driven to take on additional responsibilities with a sense of urgency.
Subodh Popalwar
Software Engineer, Memorres
About ONN Bikes
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A BIT ABOUT US
Appknox is one of the top Mobile Application security companies recognized by Gartner and G2. A profitable B2B SaaS startup headquartered in Singapore & working from Bengaluru.
The primary goal of Appknox is to help businesses and mobile developers secure their mobile applications with a focus on delivery speed and high-quality security audits.
Appknox has helped secure mobile apps at Fortune 500 companies with Major brands spread across regions like India, South-East Asia, Middle-East, US, and expanding rapidly. We have secured 300+ Enterprises globally.
We are a 30+ incredibly passionate team working to make an impact and helping some of the biggest companies globally. We work in a highly collaborative, very fast-paced work environment. If you have what it takes to be part of the team, we are excited and let’s speak further.
About the Role
Customer Success contributes to our efforts to enhance and transform the Appknox customer experience via a customer-centric approach (building and maintaining relationships, proactively identifying potential crises that may be detrimental to the user experience, and meeting and exceeding customer expectations). Thus, helping to differentiate Appknox. This position provides the opportunity to tame different use cases across multiple industries and interact with some of the smartest individuals from other fast-growing companies that are our customers. Your leadership will drive the CS function’s focus on minimizing churn, increasing renewals, and identifying upsell/cross-sell opportunities to contribute to Appknox's growth and success. We see this role requiring an intersection of three key skills – Business Acumen & Problem solving, Product Perspective, and People Skills.
Key Responsibilities:
Leadership & Strategy
- Lead and scale the Customer Success function, driving customer retention, renewal, churn reduction, and expansion.
- Develop a value-based mindset, mapping the customer journey for proactive engagement and advocacy.
Team Development
- Mentor the CS team, enhancing skills in upselling, cross-selling, and customer relationship building.
- Foster a results-oriented culture with clear KPIs and regular 1:1s.
Customer Engagement
- Build strong relationships with enterprise clients, driving product adoption and revenue growth through upsell and cross-sell strategies.
- Collaborate closely with sales for aligned growth initiatives.
Process & Improvement
- Define success metrics, optimize processes for onboarding, adoption, and renewals, and track team performance.
- Ensure cross-functional collaboration for a seamless customer experience.
Customer Advocacy
- Champion customer feedback to inform product and service improvements.
- Lead business reviews to improve account health and address gaps.
What You Bring-
Experience:
- 5-8 years of customer-facing experience, with 2+ years leading a high-performing customer success team.
- Proven success in managing large enterprise customers and complex multi-stakeholder accounts.
- Track record of achieving and exceeding retention, expansion, and customer satisfaction targets.
- Enabling the team with resources and skill sets to own cross-sell and upsell opportunities.
Skills:
- Strong business acumen, with the ability to influence through persuasion, negotiation, and consensus building.
- Experience with customer lifecycle management, journey mapping, and defining success outcomes.
- Proven ability to develop and implement churn-reduction strategies and enhance overall customer satisfaction.
- Experience in mobile app security or related industries is a plus.
Leadership Qualities:
- An enthusiastic and creative leader with the ability to inspire and motivate teams.
- Confident and dynamic, with a sense of humor and an open mindset.
- Able to handle challenging situations and navigate through uncertainty.
First Year Roadmap-
Work Expectations
Within 1 month
- You should have a complete hold of the product and the value customers are getting from it.
- Get clarity on how Security products and services are managed and delivered.
- Get a Fair understanding of all the departments/functions at appknox and meet with team members of every function.
- Initiate 1*1s with all the team members.
Within 3 months
- Define and optimize the customer journey, segmentation, and intervention strategies.
- Identify gaps in the CS function and propose actionable improvement plans.
- Initiate regular coaching and performance evaluations with the team.
- Interact with at least 5-10 customers and elicit feedback that we should be focusing on.
Within 6 months
- Set and track operational metrics for the CS team.
- Implement strategies to reduce churn and increase product adoption.
- Align customer success efforts with sales for seamless upsell/cross-sell initiatives.
- Manage and Coach the team to ensure they reach their complete potential.
Within one year
- Establish a customer success culture that permeates the entire organization.
- Redefine the Ideal Customer Profile (ICP) to attract the right clients.
- Lead initiatives to scale and upskill the team, focusing on long-term growth and efficiency.
Interview Process
- Round 1: Initial conversation with HR
- Round 2: Take Home Assignment
- Round 3: Interview with Senior leadership
- Round 4: Panel interview with Senior Leadership
- Round 5: Interview with CEO
- Round 6: Interview with HR
Compensation- As per Industry Standards
Why Join Appknox?
- Freedom & Responsibility: Work on challenging problems in a high-trust environment with flexibility in working hours and autonomy over your work.
- Competitive Compensation: We offer salary packages that reflect market trends, plus equity to ensure alignment with the company’s long-term success.
- Growth Opportunities: We foster continuous learning and development, supporting your journey towards career advancement.
- Transparency: Enjoy working in a startup culture that prioritizes open communication and cross-functional collaboration.
- Health Benefits: Comprehensive health insurance for you and your family.
Java
Spring BootRole - Senior Backend Developer
About
It is an AI powered GTM intelligence platform for B2B companies. We aims to become the
Master OS on top of the company's entire martech stack. We are integrating multiple sales and
marketing products into an all-in-one platform, adding smart workflows and machine learning/LLM
based intelligence applications to increase qualified pipeline and funnel conversions. It is growing
fast, has an experienced founding team and is funded by top tier investors.
About the Role
We are seeking a Senior Java Microservices Developer who is a highly skilled professional responsible for designing, developing, and maintaining microservices-based applications using Java technologies.
The job description for a Senior Java Microservices Developer typically includes the following responsibilities and requirements:
Responsibilities:
Design and develop microservices-based applications using Java technologies such as Spring
Boot, Spring Cloud, and Hibernate.
Collaborate with cross-functional teams including product managers, architects, and DevOps to
develop and implement scalable and reliable microservices.
Develop and maintain high-quality code by adhering to coding standards, best practices, and
software development methodologies.
Participate in code reviews, bug fixing, and troubleshooting to ensure high-quality code and
maintain system stability.
Work with stakeholders to understand business requirements and translate them into technical
designs.
Conduct performance analysis and optimization of microservices to ensure optimal system
performance.
Continuously improve the codebase through refactoring, code optimization, and documentation
Requirements:
Bachelor's or Master's degree in Computer Science or a related field.
5+ years of experience in Java development, with a focus on microservices development.
Strong knowledge of Java technologies such as Spring Boot, Spring Cloud, Hibernate, and RESTful
API development.
Experience in designing and developing highly scalable and reliable microservices.
Experience with containerization technologies such as Docker and Kubernetes.
Experience in developing and maintaining CI/CD pipelines.
Strong understanding of database technologies, SQL, and NoSQL databases.
Experience with cloud technologies such as AWS or Azure.
Excellent communication and collaboration skills to work effectively with cross-functional teams.
A Senior Java Microservices Developer is a critical role in the development of microservices-based
applications, and they must have a deep understanding of Java technologies and microservices
architecture to be successful in the role
React.js
Javascript
Redux/FluxWe're looking for an experienced mid-level Front End Engineer who’s passionate about building mobile and web products. As a Front End Engineer, you will be trusted to architect efficient, scalable, beautiful design systems for our web applications
Company's Name:- WeAssemble
Website:- www.weassemble.team
Location:- Prabhadevi, 2min walkable from Prabhadevi Railway Station
Designation:- React.js Developer
Working Days - Monday - Friday
All Sat & Sun Off
Office timing - 9:00 - 6:00
Responsibilities
- Build interactive UI components with ReactJs in various applications.
- Collaborating regularly with backend/API engineers in designing, specifying and implementing services to decouple functionality
- Find opportunities to improve current systems or patterns through auditing or benchmarking
- 'Own' and take lead in newly developed features for current or next generation platforms
- Maintain our front end test coverage by running your own tests and working with our QA team on automated testing
- Lend a hand to help other engineers through pair programming, mentoring, and supporting your teammates
Requirements
- Experience: 5 years
- Good knowledge of ReactJs
- In depth understanding of JavaScript
- Understanding of REST APIs
- Experience with Sass / Scss / Less / CSS
- Have in-depth knowledge of browsers, cross-browser compatibility issues, and how the DOM works
- Bring experience in the day-to-day practices of continuous delivery, automated testing, and agile development
- Comprehensively understand Web Application fundamentals and the libraries/tool chains used to deliver them such as Webpack, Babel, testing with Mocha/Chai or Jest, git and other CI tools
Tools
- Git
- Jira
Good to have
- Experience with Mocha, Chai or Jest
- Experience with Sprint
- Familiarity and experience with Container architecture - Docker/Jenkins and build scripts
Meghal Majithia
HR Recruiter - WeAssemble (Vimontera Consultancy LLP)
Android DevelopmentJavaFounded by two MDI alumnus, it is a student centric and personalised learning platform that delivers enjoyable learning content as per the state boards. This ed-tech provides a solution which is easy to use, lets students enjoy learning, makes life easy for a teacher and delivers learning in the language that students are most comfortable. The organisation has worked in 14 states across India and awarded Google India under "Impacting Change through Digital".
- Building relationships with key stakeholders, regularly engaging them, pitching, selling and creating projects and revenue growth as per targets.
- Taking complete ownership of the annual, quarterly and monthly sales targets in the social sector and then driving the action plan to achieve it
- Planning and achieving revenue targets on every product line, always sensing the market response for products and accordingly sharing inputs for product enhancement
- Searching, pitching and closing immediate sales opportunities in CSR, NGOs, Govt Projects and Schools
- Identifying key personnel in CSR, Foundations, NGOs, State Government Department, building leads, connecting with them, building relationships, understanding their vision and needs, and finding the right connection to share about the company's work, solutions, how it aligns with their vision
- Tracking government tenders, reaching out to all the State Education Department and building an active presence of the company and the products.
- Understanding tender requirements, discussing with the management team on how the company can participate, preparing documents and driving the next steps
- Sustaining relationships with the existing partners and new partners and planning ways to regularly engage them
- Creating project proposals, concept notes and sales collaterals where required
- Working with the company's Digital Sales person to follow up on relevant leads and closing them and integrating/managing/drafting the efforts being made towards inbound lead generation.
- Setting up the best suited approach for sales conversion for each product line
- Working with the company's marketing team to share thoughts and ideas around brand building, which will enable the company to attract more relevant leads
- Active and regular lead building on linkedin, facebook, and other relevant digital channels.
- Planning, executing and following up on email campaigns, newsletters and mailing/ communication strategies to connect with key stakeholders, building relationships and achieving sales.
- Working closely with the rest of the team to ensure that the team is delivering overall superior products and solutions to users/ customers.
What you need to have:
- An undistracted mind, an aspiration for continued learning and holistic growth in life, humility to learn and self confidence to learn and do anything
- Minimum 2 years of proven & relevant sales experience in the social sector, CSR or Government (2 to 4 years). Candidates with experience of Govt tenders, Project Sales, fundraising and business development specifically in Education, technology, or related fields will be preferred
- Achieved proven annual revenue targets at least between 1 to 4 Crores
- Aggressively growth oriented - both professional and personal. Must be entrepreneurial & dynamic in sales approach but rooted in principles & trust (minimal lies or half truth based trust building strategies, only when needed to handle situations)
- Excellent communication and storytelling skills in English - both written and oral, Excellent email, video chat and video demo capabilities for best of sales over digital means.
- Should have a sincere urge to solve large scale learning problems in Govt Schools and NGOs and empower them with best suited and easy to use digital solutions. This is crucial and non negotiable if you do not have this urge in you then you cannot do justice to this role and won’t enjoy it
- Should be dynamic in trying every possible sales strategy to gain the trust of the customer, partner, NGO, govt officials and users.
- Should have a track record of engaging with and establishing long term relationships with multiple stakeholders as mentioned above.
- Should have very high credibility, trustworthiness, consultative skills and ability to articulate and pitch best value solutions to genuinely solve long pending problems and issues of digital learning reach to last mile rural students and govt schools
- Should have a deep research and creative thinking mindset, to try smart ways of selling and also ensuring that our solutions reach every corner of rural India
Javascript
NodeJS (Node.js)
AngularJS (1.x)React.js
ExpressRoles and Responsibilities :
Developing front end website architecture.
Designing user interactions on web pages.
Developing back end website applications.
Creating servers and databases for functionality.
Ensuring cross-platform optimization for mobile phones.
Ensuring responsiveness of applications.
Working alongside graphic designers for web design features.
Seeing through a project from conception to finished product.
Designing and developing APIs.
Meeting both technical and consumer needs.
Staying abreast of developments in web applications and programming languages.
Desired Candidate Profile :
HTML/CSS. While HTML stands for Hypertext Markup Language, CSS stands for Cascading Style Sheets. ...
JavaScript. ...
Git and GitHub. ...
Backend languages. ...
Web architecture. ...
HTTP and REST. ...
Database storage. ...
Basic design skills.
Familiar with nodejs, reactjs, angularjs, expressjs etc......
Javascript
HTML/CSSJob Title: UI Developer- HTML / CSS / JavaScript
Department: Technology and Research
Location: Mohali, Punjab
Reports to: Technical Lead
Context
Sampana Digital (SDPL) (http://www.sampanadigital.com">www.sampanadigital.com) is a digital technology company that provides end-to-end product engineering and digital transformation services. Our engineering services includes web & mobile application development, user experience design, cloud, testing and infrastructure managed services to transform businesses digitally. We also enable enterprises with contextual and personalized two-way multi-channel mobile communications, including SMS, voice, email and PWA technology.
We believe in small teams of smart, committed, and diverse individuals coming together and form a breakthrough insight. We are a team of passionate professionals to craft an unbeatable culture and services.
Come and join us!
Role Description
We are looking for a creative and skilled UI Developer to develop websites and applications with functionality and aesthetics in mind. The UI Developer will work with Back-End Developers and Front End Developers to ensure that the website is optimized for several devices and presented in an attractive way. As a UI Developer one must have excellent knowledge of HTML, CSS and JavaScript.
Job Responsibilities
- Writes high quality code & unit tests, builds, tests as per agreed timelines
- Participates in technical design and provides estimation
- Owns one or more small to medium features
- Becomes a go-to person in at least one area
- Communicates clearly and gets clarification upfront to minimise rework.
Skills
- Exhibit strong problem solving skills, helps other developers and demonstrates teamwork
- Understands detailed requirements and demonstrates excellent problem solving skills
- Deep understanding of software engineering practices, Design Patterns.
- Hands-on experience in UI framework
- Understanding of web markup, including HTML5, CSS3 and cross-browser compatibility issues.
- Proficiency in converting visual design (created in Adobe Photoshop, Illustrator,etc) into HTML CSS.
- Strong sense of ownership, drive and ability to deliver results
- Strong communication skills
- Must have experience in bootstrap/ responsive design
- Experienced in web performance testing tools
NodeJS (Node.js)Express
MongoDBDescription
- Responsible for developing Web Applications.
- Design, Develop, enhance and test front-end, back-end web modules using Node.js, Express framework, My Sql and Mongo DB.
- Research and explore existing solutions, competition, to get a holistic understanding of the Design and development.
- Communicate and collaborate effectively with various teams for effective outcomes.
- Meet deadlines in a high intensity work environment
Primary Skills :
- Proficient in Nodejs
- Understanding of Front-End Technologies
- Good Knowledge of Node
- Proficient in RESTful APIs and API Communications
- Good Grasp of Asynchronous Programming and Its Workarounds
- Database Schema Creation for Business Processes
- Working Knowledge in User Authentication and Authorization
- Write Efficient Code
- Implementing Data Protection
- Error-Handling Skills
Python
DjangoReact.jsMandatory Skill Set: Front End: React JS & Javascript
Backend: Python-Django/ Flask
Responsibilities
- Responsible for design and architecture of functional prototypes and production ready systems
- Uses open source frameworks as appropriate Django Preferred
- Develops Python and JavaScript code as necessary
- Python development to support middleware for REST API
- Communicate technical concepts with trade offs, risks, and benefits
- Evaluate and resolve product related issues
Requirements
- Demonstrable experience writing clean, thoughtfully crafted Python or PHP that scales
- Strong understanding of JavaScript, HTML, and CSS3
- Good understanding of REST API's and experience in building them.
- Experience on asynchronous request handling, partial page updates, and AJAX
- Proficient understanding of cross browser compatibility issues and ways to work around such issues
- Proficient understanding of code versioning tools, such as Git / Mercurial / SVN
- Good understanding of browser rendering behaviour and performance
Follow CutshortSubodh Popalwar
Software Engineer, Memorres