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ONN Bikes - Customer Success/Customer Service Intern
ONN Bikes - Customer Success/Customer Service Intern
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ONN Bikes - Customer Success/Customer Service Intern

kavya gupta's profile picture
Posted by kavya gupta
1 - 2 yrs
₹1.8L - ₹2.4L / yr
Pune
Skills
Customer Success
Customer Support
At ONN, we believe in "doing stuff never done before" and provide opportunities for professionals to become successful risk-taking entrepreneurs. With an attitude of fearless innovation, our employees are enabled to take charge of future business opportunities and leadership roles.

You will be a thought leader and the go to person for the staff and drive engagement & affiliation. Move and inspire people with innovative ideas; help turn ideas into reality, and set values, thought and culture to replicate excellence in each field.

The Interesting Challenge :

- Creating value through innovation and reinventing service delivery benchmarks.

- Ensuring "Customer first" always in all the situations.

- Ensure that service is fully operational and processes are running smoothly.

What you'll offer us :

- Ability to monitor, manage escalations, and provide resolutions with a sense of urgency while ensuring zero issue-based churns.

- Advocate and manage user relationships and engagement

What you will need :

- The individual should be a go-getter, self-starter, articulate, and detail-oriented, with an ability to engage with stakeholders across all levels - both internal and external.

- Exposure/experience with Auto dealerships will be an added advantage

- Excellent interpersonal, verbal, and written communication skills with a proven ability to take initiative and build strong productive relationships

- A proven track record of simultaneously managing multiple projects. Motivated and driven to take on additional responsibilities with a sense of urgency.
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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About ONN Bikes

Founded :
2015
Type :
Products & Services
Size :
20-100
Stage :
Profitable

About

ONN Bikes is a bike rental service that offers affordable and flexible rental plans. Whether you need a bike or scooty for an hour, a day, a week, or a month, ONN Bikes has you covered. They also provide long-term leasing solutions for businesses invol...
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