You will be a thought leader and the go to person for the staff and drive engagement & affiliation. Move and inspire people with innovative ideas; help turn ideas into reality, and set values, thought and culture to replicate excellence in each field.
The Interesting Challenge :
- Creating value through innovation and reinventing service delivery benchmarks.
- Ensuring "Customer first" always in all the situations.
- Ensure that service is fully operational and processes are running smoothly.
What you'll offer us :
- Ability to monitor, manage escalations, and provide resolutions with a sense of urgency while ensuring zero issue-based churns.
- Advocate and manage user relationships and engagement
What you will need :
- The individual should be a go-getter, self-starter, articulate, and detail-oriented, with an ability to engage with stakeholders across all levels - both internal and external.
- Exposure/experience with Auto dealerships will be an added advantage
- Excellent interpersonal, verbal, and written communication skills with a proven ability to take initiative and build strong productive relationships
- A proven track record of simultaneously managing multiple projects. Motivated and driven to take on additional responsibilities with a sense of urgency.
Subodh Popalwar
Software Engineer, Memorres
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- Handle incoming customer calls professionally and efficiently.
- Make outbound calls to follow up on customer inquiries or resolve issues.
- Provide accurate information about products or services to customers.
- Resolve customer complaints and ensure customer satisfaction.
- Update customer information in the database during and after each call.
- Collaborate with other team members to address customer needs effectively.
- Meet or exceed individual and team performance targets.
- Follow communication scripts and guidelines to ensure consistency.
- Stay updated on product knowledge and industry trends.
- Escalate complex issues to the appropriate department or supervisor.
- Proven experience in a customer service or voice process role.
- Excellent verbal communication skills in English+ Hindi.
- Strong active listening and problem-solving abilities.
- Ability to multitask and work in a fast-paced environment.
- Basic computer skills.
Key Responsibilities:
- Digital Marketing Strategy:
- Develop comprehensive digital marketing strategies tailored to each restaurant client's needs and objectives.
- Analyse market trends, customer behavior, and competitor activity to inform strategy development.
- Campaign Management:
- Plan, execute, and optimize multi-channel digital marketing campaigns (e.g., SEO, SEM, social media, email marketing, content marketing).
- Monitor and report on campaign performance, making data-driven decisions to improve results.
- Content Creation:
- Oversee creating engaging and relevant content for various digital platforms, including websites, blogs, social media, and email newsletters.
- Collaborate with designers, copywriters, and other team members to produce high-quality marketing materials.
- Social Media Management:
- Manage and grow social media accounts for multiple restaurant clients, ensuring consistent brand messaging and high engagement.
- Monitor social media trends and adjust strategies accordingly.
- SEO & SEM:
- Implement and manage SEO strategies to improve organic search rankings and drive website traffic.
- Plan and execute paid search campaigns (Google Ads, Bing Ads) to achieve targeted ROI.
- Analytics & Reporting:
- Utilise analytics tools (e.g., Google Analytics, social media analytics) to track and measure the effectiveness of digital marketing efforts.
- Provide regular reports and insights to clients and internal stakeholders, highlighting key performance metrics and areas for improvement.
- Client Management:
- Build and maintain strong relationships with restaurant clients, understanding their unique needs and delivering exceptional service.
- Present campaign results, insights, and recommendations to clients clearly and compellingly.
- Team Leadership:
- Mentor and guide junior digital marketing team members, fostering a collaborative, high-performance work environment.
- Stay updated on industry best practices and emerging trends to continuously improve the team’s capabilities.
Qualifications:
- Bachelor's degree in Marketing, Business, or a related field.
- Minimum of 5 years of experience in digital marketing, preferably within the restaurant or hospitality industry.
- Proven track record of successfully managing and optimising digital marketing campaigns across various channels.
- Strong understanding of SEO, SEM, social media, email, and content marketing.
- Proficiency in digital marketing tools and platforms (e.g., Google Analytics, Google Ads, social media management tools).
- Excellent analytical, organisational, and project management skills.
- Exceptional communication and presentation skills.
- Ability to work independently and as part of a team in a fast-paced environment.
Benefits:
- Competitive salary and performance-based bonuses.
- Opportunity to work for Overseas Clients
- Opportunity to improve & learn new things
- Be part of a dynamic, young, friendly team striving for top quality and a fantastic work culture.
- There is a hell of a lot of stuff to innovate and learn at the same time
- Opportunities and guidance to learn new technologies, share knowledge and grow within the company and sector.
- Other benefits include Provident Fund, Insurance, personal growth opportunities, technology growth opportunities, etc.
- Comprehensive health insurance.
- Opportunities for professional development and career growth.
- Plan & execute user acquisition and engagementcampaigns through paid marketing channels
- Managing budgets and campaigns across all digital channels to drive strong return on investment and efficient CAC
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- Work efficiently with our Creativeand Content teams to build content strategies
- Work closely with Analytics/Data Science team to build right personalized campaigns for different consumer segments.
- Align with Product team and sales team for funnel improvement and tech related issues.
- Manage campaign reports with good presentation skills.
- Potential user research, identification and testing new ideas/channels.
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Build high availability and extreme reliable high volume transactional systems.
Deliver reliable solutions that handle massive data and high traffic.
Complete ownership of problem-free execution of owned modules and solutions.
Focus on code optimization, code quality, maintainability etc.
Team Handling.
Skills required
MS or BS/B.Tech / MCA in computer science.
Hands-on experience in Core J2EE or Core Java (collection, multithreading).
Proficiency in Struts 2.0 & Springs, Hibernate, JDBC, JSP, Servlets , JMS / Radius, Redis , Microservices ,
Strong working knowledge of Databases – MySQL, OS - Linux.
Experience and knowledge of open source tools & frameworks, broader cutting edge technologies around server side development.
Excellent data structure & algorithm and problem solving skills.
Customer-focused, react well to changes, work with teams and able to multi-task.
Must be a proven performer and team player that enjoy challenging assignments in a high-energy, fast growing and start-up workplace.
Must be a self-starter who can work well with minimal guidance and in fluid environment.
Note: Must have worked on Payment Gateway Development.
Must be willing to work in a startup fast paced environment.
Joining : Immediate
ob Description: As a "Business Development Executive", you will be responsible for Lead generation, initial requirement analysis, scope analysis, creating functional flow documents & pre coding documentation like SRS, PPS, etc. technical and commercial documentation, client interaction and hand-holding during the project implementation. You are required to prepare project plan and execution strategy along with the Project Managers and serve as bridge between the client and the software development team. You will be handling client interaction and demos too. You can look at a decent base salary with lucrative incentives and a chance to work closely with the core team.
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Qualification: MCA/MBA in Systems, Commerce graduates with relevant exp also welcome.
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Location: Indore
Vue.js
AngularJS (1.x)
Angular (2+)
React.js
Javascript- Own and evolve technology architecture and development stack of specific SaaS solution(s) while keeping in mind needs of business as usual, evolving product feature requirements, security, scalability & maintainability.
- Leading the engineering team consisting of developers and testers and ensure good delivery management to deliver the product roadmap with high speed and quality. To do this, one would need to do good estimation and oversight over team members work, while bringing automation and best practices to code management, testing and build & deployment processes.
- Innovation explore available technologies that may be useful to our context and run experiments and POCs to evaluate before adoption.
- Developing complex stories / requirements and solving the critical issues/initiatives through hands-on involvement.
- Help the team members in resolving difficult technical issues.
- Identifying project technical risks and providing technical expertise and ownership in the diagnosis and resolution of an issue, including the determination and provision of workaround solution or escalation.
- Providing technical leadership to fellow team members. Working as a guide and mentor to the rest of the team members.
- Competitive remuneration.
- Quarterly incentive basis KPI achievement.
- ESOPs as and when decided by the Board.
- Opportunity to work in an entrepreneurial environment.
- Opportunity to work in AWS Technologies and get AWS Certified.
- Great culture with friendly work environment.
- B.E. / B.tech from a reputed institute.
- 7+ years of overall technical experience.
- 2+ years of experience in tech leadership role.
- Experience in building enterprise level integration.
- Experience in SaaS product development would be added plus.
- Microservices, Spring Boot, Core Java, Struts 2.0, JPA & Hibernate.
- Strong knowledge of relational databases (MySQL preferred), including schema design & advanced queries.
- Fronted technologies - jQuery, JavaScript, CSS (Mandatory), Angular version 8+ (Mandatory).
- Experience in AWS Cloud platform & offerings (Preferred).
- Open sources - Redis/Memcached/RabbitMQ/Kafka/ELK/Git/Jenkins (Preferred).
React.js
Redux/Flux
React NativeJavascript
HTML/CSS- 4+ years experience working as a react.js developer.
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- Experience with user interface design.
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- Excellent troubleshooting skills.
- Good project management skills.
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Required Experience: 3-6 Years
Key Skills: Angular6+, HTML, CSS, jQuery, JavaScript, Typescript, Charting
Positions: 3
Compensation - As per industry standards.
Joining - Immediate joining/15 days notice/30 days notice
Position Type: Full Time
Job Summary
Looking for well experienced (4-6 yrs.), Angular6+ developers with knowledge of HTML5, CSS2, JavaScript, TypeScript, JQuery for responsive UI development and writing cross-browser compatible code who is comfortable writing custom JavaScript but also know when to apply off-the-shelf solutions for the problem. However the ability to adapt with changing technology is an important strength.
Key Skills
- Strong experience in HTML5, CSS2, JavaScript, Typescript, JQuery for responsive UI development and writing cross-browser compatible code.
- Primary Skills – Angular6+, HTML, CSS3, modern JavaScript MV-VM/MVC , NodeJS
- Expert in any one of the Good understanding of E2E Internet application architecture including browser concepts, HTTP, REST and Security best practices.
- Good understanding of AJAX and JavaScript Dom manipulation Techniques
- Good to have knowledge on Media query bootstrap framework for UI development
- Capability to implement complex Angular applications, directives, controllers, and services.
- Experience in consuming Restful web services
- Strong unit test and debugging skills
- Excellent time-management, multi-tasking. Capable of handling multiple projects and related complexities at the same time.
- Knowledge of Mongo, MySql will be advantage.
- Proficient understanding version control (github, Gitea, sourcetree)
- Knowledge of charting libraries like Highcharts, d3.js, c3.js, dc.js and data Visualization huge plus.
Responsibilities
- Designing and developing user interfaces using with front-end technologies (like Angular 7+, JavaScript, HTML5 and CSS)
- Work collaboratively with design team to understand end user requirements to provide technical solutions and for the implementation of new software features
- Implementing complex AngularJS applications, directives, controllers, services and other modern internet applications
- Continuous integration, software deployment, and hosting technologies
- Test and debug programs, collaborate with QA teams for effective solutions
- Improve functionality of existing systems
- Implementation of security and data protection
- Responsible for successful completion of code deliverables within projects
Involved in the various phases of the SDLC
Qualification
- BE / B.tech - IT, Computer Science, M.Sc - IT, MCA.
- Good https://www.roberthalf.com.au/career-advice/career-development/communication-skills">communication skills – both written and verbal
- Sound knowledge in Angular6+, HTML5, CSS2, JavaScript, TypeScript, JQuery, etc.
Company Description:
Reval Analytical Services is a fully-owned subsidiary of Virtua Research Inc. US. It is a financial services technology company focused on consensus analytics, peer analytics and Web-enabled information delivery. The Company’s unique combination of investment research experience, modeling expertise, and software development capabilities enables it to provide industry-leading financial research tools and services for investors, analysts, and corporate management.
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Software Engineer, Memorres