ONN Bikes - Customer Success/Customer Service Intern at ONN Bikes · Pune · 1 - 2 years · ₹1.8L - ₹2.4L / yr · Profitable · Posted 25 Jun 2021

You will be a thought leader and the go to person for the staff and drive engagement & affiliation. Move and inspire people with innovative ideas; help turn ideas into reality, and set values, thought and culture to replicate excellence in each field.
The Interesting Challenge :
- Creating value through innovation and reinventing service delivery benchmarks.
- Ensuring "Customer first" always in all the situations.
- Ensure that service is fully operational and processes are running smoothly.
What you'll offer us :
- Ability to monitor, manage escalations, and provide resolutions with a sense of urgency while ensuring zero issue-based churns.
- Advocate and manage user relationships and engagement
What you will need :
- The individual should be a go-getter, self-starter, articulate, and detail-oriented, with an ability to engage with stakeholders across all levels - both internal and external.
- Exposure/experience with Auto dealerships will be an added advantage
- Excellent interpersonal, verbal, and written communication skills with a proven ability to take initiative and build strong productive relationships
- A proven track record of simultaneously managing multiple projects. Motivated and driven to take on additional responsibilities with a sense of urgency.

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Job Title : Creative Presentation Designer
Experience : 3 to 6 Years
Location : Gurgaon, India
Shift Timing : 3:00 PM – 12:00 AM IST (Transport Provided)
Work Setup : Hybrid – 3 Days from Office, 2 Days from Home
Work Days : 5 Days Working | Full-Time
Job Overview :
We're looking for a Creative Presentation Designer with a strong eye for design, storytelling, and brand consistency.
The ideal candidate should bring experience working on corporate presentations, brochures, emailers, and other marketing/design assets. This role requires proficiency in PowerPoint and Adobe Creative Suite, with excellent communication skills and attention to detail.
Mandatory Skills :
PowerPoint, Adobe InDesign, Illustrator, Photoshop, XD, Presentation Design, Brochures, Emailers, Branding, UI/UX
Key Responsibilities :
- Design engaging and brand-compliant presentations, brochures, and emailers.
- Create infographics, data visualizations, and other digital/print assets.
- Collaborate with global teams to understand briefs and deliver high-quality visuals.
- Support UI/UX needs including wireframes, mockups, and layouts.
- Manage multiple design tasks while meeting tight deadlines.
- Ensure all designs align with corporate brand standards and messaging.
Required Skills :
- Advanced proficiency in PowerPoint and Adobe Creative Suite (InDesign, Illustrator, Photoshop, XD).
- Experience designing presentations, brochures, emailers, and marketing material.
- Good understanding of graphic design principles, UI/UX basics, and visual storytelling.
- Familiarity with Keynote, Google Slides, SharePoint, MS Teams.
- Excellent communication skills – No average profiles please.
- Strong time management and stakeholder handling.
Additional Notes :
Please ensure well-aligned resumes are submitted along with portfolio links.
Key Responsibilities:
- Visit schools, colleges, and government offices to promote and sell our books
- Meet Principals, Teachers, and Education Officials to generate and close bulk orders
- Present book samples and effectively communicate their value
- Follow up with prospects and ensure conversion to confirmed orders
- Achieve monthly and quarterly sales targets
Candidate Requirements:
- 2–5 years of experience in field sales (educational/book sales preferred)
- Strong communication and negotiation skills
- Ability to build relationships and close deals
- Willingness to travel and meet clients regularly
- Self-motivated and target-driven
Additional Information:
This is a field sales role, not a desk-based position
Performance will be measured based on sales targets and closures
Compensation:
Fixed Salary + Travel Allowance
Job description
We are looking for a data-driven and strategic Performance Marketing Specialist to manage and optimize our digital advertising campaigns across various channels. The ideal candidate will be responsible for developing, executing, and analyzing ROI-focused campaigns to drive user acquisition, conversions, and revenue growth.
Key Responsibilities:
- Plan, manage, and optimize paid campaigns across Google Ads, Meta (Facebook & Instagram), LinkedIn, YouTube, and other performance marketing platforms.
- Monitor and analyze performance metrics daily (CPC, CTR, CPA, ROAS, conversion rates, etc.) to maximize campaign effectiveness.
- Conduct A/B testing on ad creatives, landing pages, and campaign strategies to improve performance.
- Collaborate with design and content teams to create compelling ad copy, creatives, and landing pages.
- Develop customer acquisition strategies aligned with business goals and target audiences.
- Use analytics tools (Google Analytics, Meta Pixel, etc.) to generate insights and make data-driven decisions.
- Manage performance marketing budgets and ensure efficient spend allocation across channels.
- Stay up to date with digital marketing trends, tools, algorithm updates, and best practices.
Requirements:
- Bachelor’s degree in Marketing, Business, Communications, or a related field.
- 2+ years of experience in performance marketing, digital advertising, or growth marketing.
- Proven track record of running successful paid campaigns with measurable ROI.
- Proficiency in Google Ads, Meta Ads Manager, Google Analytics, and other performance tools.
- Strong understanding of online conversion funnels, attribution models, and customer journeys.
- Excellent analytical, communication, and project management skills.
- Familiarity with tools like SEMrush, Ahrefs, Hotjar, HubSpot, or similar is a plus.
- Experience with eCommerce, SaaS, or B2B marketing (optional, based on your business).
Experience
-3-6 years of experience in an HR Generalist role in a startup
-Bachelor’s degree (or equivalent) in human resources management or similar field Knowledge of applicant tracking systems
Role and Responsibilities
- Should have worked on end to end talent management - hire to retire model Should be able to take us through the employee lifecycle process
- Should be good at interacting with people and should have done the following: Conduct review and appraisal cycle across teams
- Look after employees' growth who is ready for promotion, who needs to do something different within the organization, who are the high potentials
- How to measure performance
- Benchmarking compensation across companies
- Attrition planning
- Succession planning
- Driving Learning & Development across company
- Ensuring cultural homogeneity
- Employee engagement
- Performance Management and its process
- Compensation benchmarking
Talent Acquisition
- Coordinate with hiring managers to identify staffing needs and candidate selection criteria
- Source applicants through online channels, such as LinkedIn and other professional networks
- Create job descriptions and interview questions that reflect the requirements for each position
- Compile lists of most-suitable candidates by assessing their CVs, portfolios, and references
- Organize and attend job fairs and recruitment events to build a strong candidate pipeline
- Maintain records of all materials used for recruitment, including interview notes and related paperwork, to share with key stakeholders.
Onboarding & Induction
Should have done the following:
- Plan and execute staff welfare programs.
- Provide a presentation to new joiners about HR policies of the company. Discuss about future planning and expansion of company with employees Organize health awareness programs for employees.
- Take care of maintaining a good relationship between employee and employer
Employee Grievance Handling:
Should have been involved in the below:
- Prepare and maintain employee retention policy.
- Handle and resolve grievances of employees.
- Resolve problems between employee and employer regarding different issues eg: compensation, processes, policies, etc. Share instances of any difficult issue resolved.
Skills
- Proficiency in documenting processes and keeping up with industry trends.
- Excellent interpersonal and communication skills.
- Exceptional ability to screen candidates, compile shortlists and interview candidates.
- Experience in creating awareness of the company brand and establishing professional relationships with candidates.
Benefits
Too lazy to cook food? Delicious lunch served at office.
ESOPs, based on grade level
Comprehensive Health Insurance plans
- Hands-on experience in development of rest services using python
- Good knowledge Django or Flask framework
- Designing database tables and structures
- Skilled at optimizing large complicated SQL statements
- Knowledge of best practices when dealing with relational databases
- Proficient understanding of code versioning tools such as Git
- Good understanding of asynchronous request handling, partial page updates, and AJAX
- Experience in owning Code Quality and Code Review processes
- Good understanding of application debugging techniques
- Experienced in Agile methodologies
- Strong analytic, problem solving, and programming ability
- Initiative and drive to contribute
- Excellent organizational and task management skills
- Strong oral and written communication skills
- Ability to work in global cross-office teams
Additionally, we seek individuals with the following qualifications:
- Understanding of SEO and accessibility issues and how they relate to development
- Experience with NoSQL using MongoDB/Cassandra is a plus.
- Experience in working with Amazon Web Services (AWS) like S3, EMR, EC2 is preferred
- Proven 4+ years of experience in MEAN or MERN stack frameworks
- In-depth knowledge of NodeJS, React Js Express.JS along with the
- JavaScript Development frameworks on both client and server-side
- Skilled in Web App development (React + Redux) with Frameworks like Bootstrap / Material
- Deep understanding of HTML DOM objects, CSS & JavaScript events, and experience in various build tools like NPM / Webpack.
- Proficiency with both consuming, designing, and integrating APIs (RESTful and SOAP) using redux/thunk
- Designing database for a scalable and secure system using NoSQL (MongoDB) or RDBMS (MySQL or PostgreSQL)
- Thorough understanding and relatable experience of Git, repository management, and related workflows.
- Excellent communication and customer interfacing skills
- Should have problem-solving, prioritizing tasks, multitasking abilities
- Experience with CI/CD, DevOps practices
We are looking for a Experienced Backend Developer, who is motivated to work on startup
culture and has working knowledge in Product development.
Duties and Responsibilities:
Design and Write Efficient and Structured code
Sound knowledge of Product lifecycle
Auto test and deployment using CICD
Experience in cloud technologies and understanding of the overall product architecture.
Collaborate with the product and tech team to design and launch new features.
Understanding and implementation of security and data protection.
God code versioning practices and experience on tools like GIT
Experience in Microservice architecture and API development using Java Springboot.
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AWS working knowledge is an added advantage.
Role Specification: Knowledge of Java, Spring Boot, Mysql/SQL, Data Structures and algorithms
About this role
We are seeking a seasoned DBA to join our team. You will have extensive experience in a mission-critical environment as a database administrator over a successful career. You will primarily work on the Supporting our Databases, AWS RDS (MySQL), and MongoDB/ Cassandra.
What You’ll Do
- Provide leadership in database scaling & monitoring. Maintain runbooks for our 24x7 SRE team.
- Assist in troubleshooting and resolution of database issues. Perform database upgrades and patches.
- Define and develop data pipelines between platforms in a mission-critical environment using DMS, Fivetran, Kafka, etc.
- Work with our developers to optimize and tune their SQL queries.
- Assist in application development, debugging, and optimization with respect to data concerns.
- Provide input in the design and implementation of backup, recovery, and DR strategy
- Review application and database design for compliance.
What You’ll Need
- Ability to script in a high-level language like Python, Ruby, etc for Automation.
- 8+ years of experience in AWS database services like RDS (Mysql), MongoDB/ Cassandra.
- 4+ years of experience in database design and DevOps on AWS.
- Must demonstrate a clear understanding of logical and physical database design and standards.
- Experience in columnar data warehouse solutions like Redshift or Snowflake.
- Must have extensive hands-on experience with MySQL in a large scale 24x7 production environment with millions of records.
- Bachelor of Science in Computer Science, Mathematics, or Engineering; or equivalent work experience
Bonus Points If You Have
- Experience with NoSQL solutions such as Cassandra/MongoDB etc.
- Experience with software development life cycle (SDLC) in an agile environment
- Hands-on production experience with Big Data applications such as Spark.
- Knowledge of development best practices (source control with Git, continuous integration, automated testing).









