ONN Bikes - Customer Success/Customer Service Intern

Location: Indore (Onsite)

Type: Full-time

Key Responsibilities

• Create original vector illustrations for videos, branding, presentations, websites, and marketing collaterals.
• Develop characters, scenes, icons, and visual elements aligned with brand style guides.
• Work closely with motion designers, video editors, and creative teams to support explainer videos and visual storytelling.
• Convert concepts, scripts, and references into clean, expressive illustrations.
• Ensure illustrations are well-organized, scalable, and production-ready.
• Maintain visual consistency and quality across all illustration assets.

Requirements

• High proficiency in Photoshop and Adobe Illustrator Strong understanding of composition, color theory, anatomy (for characters), and visual storytelling.
• Ability to adapt to multiple illustration styles based on brand and project needs.
• Attention to detail and ability to meet deadlines in a fast-paced environment.

Why Join Us

• Opportunity to work with leading global brands and innovative marketing campaigns.
• Creative freedom to experiment and bring ideas to life.
• Growth-driven environment with performance-based rewards and recognition.

 Roles and Responsibilities

1. Outbound Calling and Product Pitching: Engage with potential customers and present our amazing products in a compelling manner.

2. Revenue Generation: Showcase your sales prowess to boost the company's revenue and contribute to our success story.

3. Achieve Targets: Set your sights high and strive to exceed targets, unlocking exciting incentives along the way.

4. No Cold Calling: We believe in consultative selling, ensuring you have meaningful conversations with interested prospects.

5. Consultative Selling: Understand the needs of our customers and provide tailored solutions, making a real difference in their lives.

🎁 Perks and Benefits 🎁

1. Weekly Incentives: Enjoy attractive weekly incentives, rewarding your hard work and dedication.

2. Fast Track Growth: We nurture talent and provide ample opportunities for fast-track career growth.

3. 24*7 Pantry: Fuel your creativity and enthusiasm with our well-stocked pantry, available round the clock.

4. Free Dinner and Breakfast: Indulge in delectable meals on us - because well-fed minds create the best ideas!

5. Shuttle Service: Say goodbye to commuting hassles with our convenient shuttle service.

📝 Requirements 📝

1. Excellent Communication: Your ability to articulate ideas effectively will set you apart.

2. Laptop and Stable Internet: Equip yourself with the tools for success.

3. Good Convincing Skills: Persuade customers with your charming and convincing demeanor.

4. Excellent English Speaking: Fluent English will be your superpower in this role.

We are a well-funded B2B travel tech startup. We have raised ~USD 5 mn Pre Series A investment round despite the global pandemic and are looking to grow our Product & Tech team. We are growing rapidly. We have crossed our pre-covid numbers. We want to become the world’s biggest B2B travel company by enabling over million travel agents, travel entrepreneurs, and influencers to grow their business, and achieve Annualized GMV of $25 billion by 2026.

What’s on Offer:

• Best Combination of salary (₹12 to 21 LPA)
• Work on Best Tech Stack - iOS and Swift, Android, Java, Python/Django, NodeJS
• Learn from Best Mentors with Cumulative 50+ years of experience in Tech who previously worked in 4 unicorns.
• Fast Career Growth with fast appraisals and fast salary increase.
• A super passionate team with deep conviction which has stayed together during covid.
• Build world-class tech products and leverage technology to drive growth globally!
• Very high ownership role in a fast-paced environment.
• Great Culture -> No hierarchy/politics nonsense guaranteed!
  
  

About us: The founding & engineering team has worked in senior leadership roles at successful internet startups in India and Overseas

• Arun - Cofounder, leads Product & Growth Ex Cars24, TravelTriangle, TripFactory, IIM Bangalore
• Chirag - Cofounder, leads Business Operations Ex Oyo, TravelTriangle, IIM Ahmedabad, IIT Roorkee
• Ashish - Cofounder, leads Technology Ex CTO Cars24, CTO FabFurnish, Gaadi, Ex-Entrepreneur
• Amit: Tech Leader, 15+ yrs Tech exp, Ex Ola, Foodpanda, Shopclues, Cvent,
• Shrawan: Tech Leader, 17+ yrs Tech exp, Ex CTO Millenium Entertainment, One Kosmos
• Akshat: Tech Owner, 14+ yrs Tech exp, Ex Cars24, L&T, Samsung US, Motorola US.
• Rajesh: Tech Owner, 11+ yrs Tech exp, Ex Hike, Foodpanda
  
  

Must have technical skills

• Swift programming language (Control flows, Optionals, View Controllers etc).
• Good understanding of Interface Builder, Storyboards.
• Good understanding of Cocoa Pods
• Good understanding of AutoLayouts and building responsive apps for multiple iOS devices
• Understanding of Commonly used data structures like Dictionaries etc.
• Understanding of CoreData and NS UserDefaults.
• Understanding of working with APIs using Alamofire, concepts like Pagination of Lists.
• Good knowledge of MVC for iOS, writing Modular code, creating reusable components.
• Working with Push Notifications on APNS.
• Good understanding of Git.
  
  

Good to have:

• Working with Firebase SDK namely Crashlytics, Remote Config, Analytics
• Working with TestFlight or Firebase for Beta Testing
• Working independently and closely with the Product teams
• Has worked in an Agile environment and understands what building an MVP is like
• Worked with Jenkins for iOS
  
  

Desired Candidate Profile

• 2.5 to 5 years of experience in developing iOS apps.
• Ethical, hardworking, and 'passionate about startups' mindset
• Is a self-starter, and loves working in a fast-paced environment.
• Excellent structured problem-solving ability
  
  

Additional Details

• Office Location- Connaught Place, Delhi

About CercleX:-

CercleX is a digital technology platform which is a leading https://cerclex.com/blog/waste-management-in-tamil-nadu/">waste management company in Tamilnadu  with an extended outlook of circularity through its various ventures into the field of sustainability.

We have received FICCI Impactful Cleantech Startup Award, MeitY Emerging Startup Award, TVS Capital Budding Nxt Gen Entrepreneur Award, and many more for our digital solutions enabling transactions between waste generators, and aggregators, processors, and bringing in complete transparency, traceability to the waste ecosystem.

https://play.google.com/store/apps/details?id=com.scrapmarketCCX">Cercle X ScrapMarket is an app that helps you buy and sell scrap by connecting 100% verified buyers and sellers of scrap across India.CercleX  helps brands to accomplish their sustainability targets with https://cerclex.com/extended-producer-responsibility/">Extended Producer responsibility and research solid waste managemet on the environment to ensure the environment is eco free.

• Experience in developing apps using Reactjs with Redux, React hooks, react-router with Javascript ES6

• Developing new user-facing features using React.js

• Integrate APIs with frontend components using React.js

• Ensuring user experience determines design choices.

• Developing features to enhance the user experience.

• Striking a balance between functional and aesthetic design.

• Ensuring web design is optimized for smartphones.

• Building reusable code for future use.

• Optimizing web pages for maximum speed and scalability.

• Utilizing a variety of markup languages to write web pages.

• Maintaining brand consistency throughout the design.
  
  

• Degree in computer science or related field.

• Understanding of key design principles.

• Proficiency in React.js,HTML, CSS, JavaScript, and jQuery.

• Understanding of server-side CSS.

• Experience with graphic design applications such as Adobe Illustrator.

• Experience with responsive and adaptive design.

• Experienced in creating microcopy that will drive visitors towards taking the right actions across our website
• Experienced in writing technical documents like product sheets, product manuals, technical guides, tutorials, etc
• Experienced in proofreading and editing content copies
• Experienced in creating content as per our Ideal Customer Profile
• Work with the marketing team for generating fresh content ideas
• Should have basic knowledge of search engine optimization
• Experienced in creating concise, eye-catching, and innovative headlines and a body of technical documents.

JD for Java Developer Position (3-5 years)

Notice Period: 10-20 days or within 1 month

1. Excellent Java skills
2. Hands-on working experience with Spring, Hibernate, GIT, Jenkins
3. Strictly adhere to coding standards & unit testing
4. Excellent analytical skills and communication skills are a must
5. Knowledge of MySQL or any other DBMS

Added Advantage
1. ElasticSearch
2. AWS services like lambda, redis, graphql etc
3. Docker

As an IT Infrastructure Architects design and implement information systems that support an enterprise infrastructure. You will provide the necessary technical infrastructure for the development of new and existing infrastructure technologies and system requirements. 

Improve efficiency and streamline operations. enhance design specs, create technical documentation, implement control concepts and deliver expected outcomes. Collect performance data to monitor systems resource usage and failures rates and provide solutions and recommend changes. ensure scalability and anticipate capacity growth through careful planning and awareness of industry, business and client’s growth trends. Design activities rely on accurate data, sensible KPIs and performance metrics to improve processes and bridge gaps

Primary Responsibilities:

Conducting research on emerging and existing technologies. Recommend system alternative technologies and infrastructure development efforts that increase infrastructure flexibility, reliability, stability, scalability, resilience, availability, performance and cost effectiveness. All collective research efforts will contribute to the creation of architectural road maps that leverage software and cloud technologies. Research customer interaction, policy adherence, enterprise processes. May act as the subject matter expert of architectural virtualization.

Needs to guide in execution of Incident, Change, Release, Problem, Performance, and Availability Management

Security of all infrastructure is of paramount importance and is periodically audited, monitored and updated in keeping up with latest threats and risks.

Identifying best practices for future implementation. Architects provide feedback to the enterprise and incorporate all gathered information into future integration plans.

Provides DevOps thought leadership and mentoring in both advisory and delivery contexts, focusing on the requirements of Technology and Business and how these are best served by continuous improvements to our delivery approach

Required Technical skills and Experience

• Over 10+ years of experience as IT Infrastructure Architect
• Bachelor / Masters Degree in Computer Science, Information Technology or related field
• Must have experience in Infrastructure architecting on AWS/ Azure/ Google cloud.
• Should have a very good understanding of Cloud Native services (IaaS, PaaS, SaaS) platforms for application deployment and scalability in a cost effective manner, addresses scalability, availability, service continuity (DR), performance and security requirements. auto-scaling and self-healing.
• Has hands on experience with cloud orchestration using Kubernetes or apache Mesos on marathon would be an advantage
• Evangelizing microservices-based architectures using containerized applications; help to drive strategy and implementation of cloud native infrastructure
• Sound Knowledge of RDBMS, preferably with MYSQL Mongo, Elasticsearch, Redis. Working knowledge of, CDN/WAF 
• Proven expertise on Linux, and DevOps tools such as Git, Jenkings, maven, Bamboo Docker, Puppet, Ansible,Kubernetes,terraform. Elastic Beanstalk, Openshift
• Infrastructure security (VPC, tunneling, API management, Governance) and networking security solutions like routing, switching, Firewalls etc.
• Good debugging skills on Linux, Apache, Nginx, PHP, MYSQL and cloud-based application and administration of RHEL, CentOS/Ubuntu
• Experience in Cloud scale APM and Monitoring Tools such as ELK ,Splunk, Nagios, Graffana, XMON Datadog, Dynatrace, Appdynamics, Cloud Monitoring.
• Troubleshoot and debug environment and infrastructure problems found in the production and non-production environments.
• Implements security improvements by assessing current situations; evaluating trends; anticipating requirements.
• Determines security violations and inefficiencies by conducting periodic audits.
• Upgrades system by implementing and maintaining security controls.
• Must have knowledge of leading storage backup solutions.
• Experience with one or more Unix shell scripting languages (Bash, C-Shell)

• Team mentoring and support for ramping up new engineers
• Provide leadership in planning, defining requirements, scoping efforts, and setting appropriate milestones
• Using a data-driven process/mindset, author technical content to support the incident response process (e.g. postmortem/root cause analysis) and develop interim solutions to prevent or quickly resolve issues/problems the next time.
• Experience with networking technologies (routing, switching, IP addressing, DNS, Load balancers, etc.) Knowledge of :  - File systems, NFS, CIFS, iSCSI - IPv4 networking, including TCP/IP, SMTP/POP/ IMAP, HTTP/S, LDAP – DNS
• Ability to work independently while tackling complex problems
• Passionate to palm ownership and responsibility of the systems - 24x7