ONN Bikes - Customer Success/Customer Service Intern

Job Title: Digital Marketing Executive

Job Type: Full Time

Location: Indore

Summary/Objective:

We are looking for an experienced and results-driven Digital Marketing Executive to join our dynamic marketing team. The ideal candidate will be responsible for implementing effective digital marketing strategies to optimize our online presence.

Responsibilities:

•     SEO: Implement and manage search engine optimization (SEO) strategies to improve search rankings and drive traffic to our website.

•     Social Media Marketing (SMM): Develop and execute social media strategies across platforms such as Facebook, Instagram, Twitter, and LinkedIn.

•     Pay-Per-Click (PPC) Campaigns: Create and manage PPC campaigns to generate leads and increase brand visibility.

•     Facebook and Instagram Setup: Manage the setup and maintenance of our Facebook and Instagram shopping features.

•     Shopping Engine Product Feed: Oversee the submission of product feeds to various shopping engines and ensure they are optimized for maximum visibility and conversion.

•     Data Analysis & Reporting: Utilize Excel for data analysis and creating detailed marketing reports to track performance and inform strategy.

•     Social Media Post Scheduling: Utilize social media post scheduling tools to plan and publish content efficiently.

•     Email Marketing: Implement email marketing campaigns using various tools to engage with customers and prospects.

Qualifications/Requirements:

Education:

•     Bachelor's degree in Marketing, Digital Media, or related field.

Experience:

•     Proven experience in digital marketing.

•     Strong understanding of SEO, SMM, and PPC.

•     Proficient in Microsoft Excel for report creation and data analysis.

•     Familiarity with social media calendar planning and posting schedule.

•     Experience with email marketing tools and strategies.

•     Experience in e-commerce marketing.

•     Certifications in Google Analytics, Google Ads, or similar platforms.

Skills:

•     Creative thinking with a focus on innovation and problem-solving.

•     Excellent communication and analytical skills.

Job Title: Certified MuleSoft Developer

Location: Gurgaon (On-site)

Experience: 4 to 8 Years

Company: Watsoo Express Pvt. Ltd.

Education: BE/BTech/MCA only

Joining: Immediate Joiners Only

Job Summary:

Watsoo Express Pvt. Ltd. is hiring a Certified MuleSoft Developer for an on-site role in Gurgaon. We are looking for professionals with strong technical expertise in MuleSoft integrations, who are ready to join immediately and contribute to high-impact, enterprise-level digital transformation projects.

Key Responsibilities:

• Develop and maintain APIs and integration flows using MuleSoft
• Work with Mule 4, DataWeave, and Anypoint Studio to deliver scalable solutions
• Design API specifications using RAML and follow API-led connectivity approach
• Collaborate with internal teams to translate business requirements into integration solutions
• Ensure performance tuning, monitoring, and troubleshooting of APIs
• Follow best practices for deployment, CI/CD, and API governance
• Support production releases and resolve critical issues promptly

Required Skills & Qualifications:

• MuleSoft Certified Developer (or Integration Specialist)
• 4 to 8 years of MuleSoft integration experience
• Expertise in Mule 4, API Gateway, connectors, and Anypoint Platform
• Proficiency in DataWeave transformations and flow orchestration
• Hands-on experience with CI/CD pipelines and version control
• Strong understanding of integration patterns and enterprise architecture
• Excellent communication and stakeholder management skills
• Immediate availability is a must

Preferred Skills:

• Integration experience with platforms like Salesforce, SAP, or Oracle
• Familiarity with Agile methodologies and tools like JIRA
• Experience using logging/monitoring tools (e.g., Splunk, ELK)

What We Offer:

• Work on innovative projects in the logistics-tech space
• Collaborative, tech-focused team environment
• On-site role with full-time employment at our Gurgaon office

• 3+ Years of designing and developing using AngularJS 
• Writing JavaScript, TypeScript, CSS, and HTML.
• Knowledge of JavaScript MV-VM/MVC frameworks including Angular JS.
• Excellent project management skills.
• Proven experience implementing front-end and back-end JavaScript applications.
• Excellent communication skills.
• Critical thinker and good problem-solver.

Skills

• Good Hand on Angular and working with latest angular versions.
• Good communication skills.
• Critical thinker and good problem-solver

Primary Responsibilities:

· Create test plan and test cases

· Verify application for functionality

· Develop Test Automation for products

· Master the functionality of the product

· Work with Product managers to understand the product requirement & acceptance criteria

· Develop deep understanding of the architecture & implementation for the product

· Drive a culture of quality, technical curiosity, continuous improvement, and evidence-based decision-making in the organization.

· Execute other Duties as assigned

Must-Have Skills and Abilities:

· 3 to 5 years of experience in Information Technology with expertise in test automation of applications from UI and API layer.

· Hands-on experience of programming concept such as OOPs in scripting languages like Java, .NET, Python and JavaScript.

· Candidate should have hands on experience of writing, maintaining automated UI and APIs tests written in Java, JavaScript, C#, Python using various open-source testing libraries like, Cypress, REST Assured, Selenium, etc.

· Hands on experience with one or more querying languages such SQL (preferred) and No SQL databases (MongoDB).

· Hands on experience in automating backend REST services including writing custom functions using tools such as Cypress, Postman, REST Assured, Ready API etc.

· Experience of working in distributed agile teams using agile frameworks such as SCRUM ,

· Hands on experience of working with continues integration tools such Jenkins, Circle CI.

· Able to independently create and maintain automation test jobs using tools such as Jenkins.

· Hands on experience working with source code management tools such as GitLab, GitHub, AWS Code Commit etc.

· Ability to quickly adapt to new tools and evolving technologies.

· Excellent verbal and written communication.

Founded by an IIT alum and Investment Banker, Pepkidz Learning is an Ed-Tech platform for imparting essential skills like E.Q. (emotional quotient) and Personality development to enable students to fuel their success and make them realize their full potential. We are a team of 30 and rapidly expanding with multiple roles open for hire. 

We’re looking for a creative, multi-disciplinary, and high-producing Graphic Designer to join PepKidz’s growing Team. This role will start out as work-from-home and then be based out of our office in Bangalore, India (post-restrictions). You’ll use your experience to create visually appealing designs that span multiple mediums. Primarily focused on creating the brand guidelines, establishing the brand aesthetic, building and managing a team, this role requires a self-starter who understands the scope of working in an early-stage startup and will also ensure a unified output from the whole team. This role spans marketing and curriculum.  

As someone who is joining to lead the design team of an early-stage startup, you will have the reign and freedom to scale and build your team as you see fit. With a rapidly growing company and team, you will evolve as a leader and will get an opportunity to work with people at the top of their fields.

• Create compelling graphics that follow PepKidz’s brand guidelines for traditional and digital mediums, including but not limited to, PepKidz’s curriculum, websites, social media channels, email campaigns, marketing programs, knowledgebase, training platform, presentations, videos, print material, and events

• Hire, Manage and scale the design team under your guidance and ensure the brand’s aesthetic is followed and maintained throughout different channels

• Respond quickly and work efficiently to manage incoming day-to-day graphic requests to support marketing programs including small illustrations, email headers, email body graphics, social media posts, WhatsApp posts, blog headers, handouts/flyers, print work, etc.

• Work with other Designers to ensure the PepKidz’s brand is consistently represented across all designs

• Utilize strong communication skills to engage with cross-functional team members to effectively collaborate and solicit feedback

• Incorporate constructive feedback from stakeholders into designs

• Apply industry best practices and stay on-top-of trends to keep the brand fresh and forward-facing

• 6+ years of design experience in a fast-paced environment of a startup, specifically Ed-Tech will be preferred

• A college degree or  diploma in graphic design, integrated marketing communications, or a related field

• Strong understanding of design principles and marketing design fundamentals

• Proficient in a Mac/Windows environment with advanced experience using the Adobe Creative Suite/Cloud including Illustrator, InDesign, and Photoshop

• 2-D Animation experience

• Extensive experience creating graphics for social media

• Strong illustration background with demonstrated examples. 2D Animation.

• Experience in EdTech/Consumer-facing startups

• Candidates must provide a portfolio that showcases their best work

• Show us how you can adapt your illustration style by creating an Instagram post if you qualify for the first round

Our client is a pet-care focused digital aggregator across various categories such as food, accessories, toys and grooming essentials. Their focus segment is the rapidly increasing community of pet parents. They offer expert-led online pet care consultation, training and healthcare services and products for dogs and cats, covering the lifecycle of a pet acting as a one stop shop. It is headquartered in Bangalore and was co-founded by startup veterans of whom 2 are IIM-Lucknow alumni and one is a Chartered Accountant. Our venture capital-backed client is funded by tier 1 investors and has raised approx. $3.5 mn in funding.

As a Product Manager, you will be responsible for constantly looking to improve the product by analyzing and benchmarking.

• Understanding user behavior and demonstrating the same
• Analyzing data, postulating theories, conducting experiments, measuring performance and reiterating
• Quantifying & communicating the “gap” as well as the gains to relevant stakeholders
• Carrying a vision for the launch and a drive to nurture the product henceforth

Desired Candidate Profile

• Graduation from a Tier 1 college(IIT, NIT, BIT)
• 3 years of experience in the development of user-facing products
• Minimum 2 years of experience working as a Product Manager
• Good experience working with a start-up company
• High sense of ownership    

Position Overview:

Customer success managers supports your customers as they transition from sales prospects to active users of your products.

Theyre focused on customer loyalty and building close long-term client relationships, and often

stay with the same customers as long as they continue to work with your business.

Designation: Customer Success Manager

Reporting to: Director

Roles and Responsibilities

• Customer Success Manager will proactively reach out to customers to understand the

requirements, and resolve issues.

• Proactively reach out to the newly onboarded customers to understand their needs.

• Develop and manage client portfolios.

• Follow-ups with unresponsive customers to help activation/retention of customers.

• Minimize customer churn.

• Sustain business growth and profitability by maximizing value.

• Mediate between clients and the organization

• Strictly adhere to the Activation & Retention SOP.

• Handling existing customers & providing post-sales support.

• Taking care of customer onboarding & service activation.

• Improve onboarding processes.

• Providing training on software to customers.

• Maintaining a healthy relationship with customers.

• Resolving customer complaints quickly and efficiently.

• Analyze customer data to improve customer experience.

• Hold product demonstrations for customers.

Qualifications:

• Prior experience as a Customer Success Manager with IT Services domain

• Good Communication, Analytical Skills

• Excellent Customer Handling.

• Ability to handle team.