Telesales Executive

We have opportunity for Customer Care Support / Customer Service 

Job Location : Ambavadi ( Ahmedabad)

Fresher can also apply

Job timing : Day shft ( 6 days working, 1st, 3rd & 5th Saturday off)

Job Description :

We are looking for a Customer Care Executive to handle complaints, provide appropriate solution and alternatives within the time limits and follow up to ensure solutions. Attracts potential customers by answering question suggesting information about services. Identify and assess customer’s needs to achieve satisfaction follow communication procedures, guidelines; policies.

Handling call and email inquiries /queries raise by the prospects & clients.

Accuracy, attention to detail and ability to explain complex information clearly and simply.

He who applies must have Product Knowledge, Quality Focus, Problem Solving,

Market Knowledge, Documentation Skills, Resolving Conflict, Analyzing

Information and Multi-tasking.

Qualifications :

Minimum qualification required is graduate/post graduate degree in any field except engineering.

The candidate should have minimum 0-5 years of experience from the Mutual Fund Industry or candidate from any other industry with an experience to handle Clients. ( Fresher can also apply)

He/she should have a right attitude.

We are looking for a candidate with fluency of atleast 3 languages i.e. English, Hindi & Gujarati and an excellent Verbal Vocal communication skill in English.

Candidate should have be loyal, honest.

Candidate should have a long term vision & should be decision maker.

Job Title: AI Engineer

Location: Bengaluru 

Experience: 3 Years 

Working Days: 5 Days

About the Role

We’re reimagining how enterprises interact with documents and workflows—starting with BFSI and healthcare. Our AI-first platforms are transforming credit decisioning, document intelligence, and underwriting at scale. The focus is on Intelligent Document Processing (IDP), GenAI-powered analysis, and human-in-the-loop (HITL) automation to accelerate outcomes across lending, insurance, and compliance workflows.

As an AI Engineer, you’ll be part of a high-caliber engineering team building next-gen AI systems that:

• Power robust APIs and platforms used by underwriters, credit analysts, and financial institutions.
• Build and integrate GenAI agents.
• Enable “human-in-the-loop” workflows for high-assurance decisions in real-world conditions.

Key Responsibilities

• Build and optimize ML/DL models for document understanding, classification, and summarization.
• Apply LLMs and RAG techniques for validation, search, and question-answering tasks.
• Design and maintain data pipelines for structured and unstructured inputs (PDFs, OCR text, JSON, etc.).
• Package and deploy models as REST APIs or microservices in production environments.
• Collaborate with engineering teams to integrate models into existing products and workflows.
• Continuously monitor and retrain models to ensure reliability and performance.
• Stay updated on emerging AI frameworks, architectures, and open-source tools; propose improvements to internal systems.

Required Skills & Experience

• 2–5 years of hands-on experience in AI/ML model development, fine-tuning, and building ML solutions.
• Strong Python proficiency with libraries such as NumPy, Pandas, scikit-learn, PyTorch, or TensorFlow.
• Solid understanding of transformers, embeddings, and NLP pipelines.
• Experience working with LLMs (OpenAI, Claude, Gemini, etc.) and frameworks like LangChain.
• Exposure to OCR, document parsing, and unstructured text analytics.
• Familiarity with model serving, APIs, and microservice architectures (FastAPI, Flask).
• Working knowledge of Docker, cloud environments (AWS/GCP/Azure), and CI/CD pipelines.
• Strong grasp of data preprocessing, evaluation metrics, and model validation workflows.
• Excellent problem-solving ability, structured thinking, and clean, production-ready coding practices.

Arma Agency — a marketing agency working with home-service businesses in the US market. We're currently looking for a PPC specialist to manage and create advertising for our clients.

Core requirements: 2+ years of experience as a PPC specialist in the US market, plus experience managing and creating ads through AI (Claude, ChatGPT, etc.).

Must-have requirements

PPC experience specifically in the US market — minimum 2 years, with real accounts (not training/course case studies). Critically, the person must understand the specifics of local lead gen for service businesses: geo-targeting by city/ZIP, local intent, and seasonality of niches (roofing, HVAC, plumbing, etc.).

Ability to set up and manage ads through AI tools. This is the key filter that screens out 90% of candidates. Specifically: working with the Google Ads API / Meta Marketing API (at least at the level of reading data and making bulk changes), or via MCP connectors (Pipeboard, Google Ads MCP), or via scripts (Google Ads Scripts, Python). The person must be able to task an AI rather than click manually in the interface, and validate the result. Verified through a practical test, not by their word.

Google Ads + Meta Ads at a working level — these are our two core channels. We don't need an all-platform generalist; we need depth specifically in these two.

A CPL-driven mindset, not ROAS. We work toward cost per lead, not return on sale. The candidate must think in terms of CPL, conversion tracking, and lead quality — not abstract ROAS metrics from e-commerce.

Technical tracking: Pixel, CAPI, conversion events, and the ability to diagnose broken tracking (a typical problem — an event stops firing and the account burns budget blind). This is a separate skill and must be tested as well.

Nice-to-have

Experience at an agency with a multi-client structure (sub-accounts, Business Manager across several clients), rather than in-house on a single brand. Familiarity with the Claude API / LLM-based generation of creatives and reports. English at a level sufficient for working with US clients and platforms (interfaces, support, documentation)

Job Title: Senior React.js Developer

Experience: 5+ Years

Location: Pune

Employment Type: Full-Time

Job Summary:

We are looking for a skilled React.js Developer with 5+ years of experience to join our team. You’ll build scalable, high-performance web and mobile applications, work closely with designers and backend developers, and ensure responsive and user-friendly UI/UX across platforms.

Key Responsibilities:

• Develop dynamic, reusable components using React.js, JavaScript, HTML5, and CSS3
• Integrate wireframes and UI/UX designs into functional front-end interfaces
• Ensure cross-browser/platform compatibility and responsive design
• Optimize apps for speed and scalability
• Implement and maintain unit and E2E tests (Jest, Playwright, Puppeteer)
• Integrate with RESTful APIs and backend services
• Maintain code quality and performance standards
• Collaborate with designers, product managers, and backend engineers
• Mentor junior developers and contribute to best practices

Required Skills:

• 5+ years in front-end/UI development
• Strong in React.js, JavaScript (ES6+), HTML5, CSS3
• Experience with Redux, SASS/LESS, REST APIs
• Familiarity with performance optimization tools
• Solid understanding of UI/UX design principles
• Excellent communication and team collaboration skills
• Bachelor’s degree in Computer Science or related field

• Understand the entire business process flow from business and organize Sales & BD team to achieve the organizational goals
• Ownership of department wise strategy and P&L and delivery
• Establish strategy and best practices to ensure achievement of overall sales and BD objectives
• Take a lead role in building a strong sales management culture with internal as well as external stakeholders
• Develop ingenious methods or tools to improve conversion of lead to sale, create new channels of business, new business, and brand associations
• Recruit, train and develop teams to deliver pathbreaking results
• Distribution of annual and monthly targets among team members to ensure monthly targets are achieved
• Proactively manage and creatively review the performance and progress of team members monthly, quarterly
• Spend time with external and internal stakeholders to understand and identify critical business issues and align strategies to mitigate them into strengths
• Sharer solutions with leadership on anticipated challenges, and update developments on a periodic basis
• Presenting reports and plans to Board
• Working and thriving in ad hoc environments

• Design/Execute test cases (manual & automated) and analyze results, cross-browser / cross-device
• Test REST APIs using Postman, automation scripts.
• Review and analyze system specifications  
• Create logs to document testing phases and defects
• Report bugs and errors to development teams
• Manage bug and support queues for internal customers
• Help troubleshoot issues with strong analytical and problem-solving skills
• Conduct post-release/ post-implementation testing
• Work with cross-functional teams to ensure quality throughout the software development lifecycle

Requirements:

• Proven experience as an automated QA tester is a plus
• Proven work experience in software quality assurance  
• Experience in Selenium Framework Creation/Maintenance with Java or any other automation tool apart from Selenium is a plus
• QA experience in Android / iOS apps
• Experience testing API/REST services
• Experienced with test case creation and execution to cover Functional, Regression, Integration, and E2E testing.
• Familiarity with Agile frameworks and regression testing
• Knowledge of using NoSQL/SQL, JMeter, Selenium
• Experience working in an Agile/Scrum development process
• Working knowledge of test management software (e.g. Jira, qTest, QC, QA tech, Bugzilla)
• Experience with performance and/or security testing is a plus
• Analytical mind and problem-solving aptitude
• Payments, Payment Gateway, Fintech, Ecommerce domain knowledge - preferred