Telesales Executive

• Create and execute a new logo customer acquisition strategy for Lemnisk for the BFSI vertical.
• Own and deliver the quarterly/Annual order booking target.
• Own and lead end-to-end sales process from lead generation, lead qualification, Proposal submission, Contract Negotiation, and Closure for designated markets.
• Proactively refine lead generation, lead qualification process, and pitch for engaging customers/prospects.
• Must have working experience in MarTech of Enterphrise Saas Company

Job Description:
7+ years of experience as a Techno-Functional specialist supporting a finance organization with an emphasis on project management.

Must have 2-3 Project implementation and more than one support experience in Oracle EBS R12.

Expert level knowledge of Oracle Applications Framework, Oracle Workflow, Oracle Forms, Oracle Report, XML Report, PLSQL

Functional knowledge in financial module like, GL,AP, AR PO, Project is must Extensive use of oracle APIs and interfaces Experience in performance tuning of the code Experience in shell scripting.

Worked on Oracle Alert, AME, OAM ,DFF etc Good to have ADF experience Good to have ORDS experience Good to have exposure in cloud technology.

Responsibilities:
Act as a senior liaison between Business partners and IT communities Facilitate cross-functional teams through business process and application initiatives from requirements definition to prototyping, design, development, testing, training, and deployment.

Create technical designs to support business requirements.

Lead the development of technical solutions. Communicate project status and escalate issues to management. Develop and execute system test plans and scenarios.

Assist in preparing training materials for deployment of applications, modules, enhancements and bug fixes.

Assist in developing baseline datasets and reports to support testing of technical solutions.

Position: Software Development Engineer - 2

Location: Bangalore/Remote

Role Overview

We are looking for a Software Development Engineer - 2 with 4-6 years of experience who is passionate about writing clean, scalable code and enjoys solving complex backend challenges. As part of the engineering team, you’ll work on designing, developing, and maintaining backend services, primarily in Python, with exposure to other backend technologies like Node.js and Go. You'll contribute to our microservices architecture, APIs, and cloud-native solutions, ensuring security and performance at scale.

Responsibilities

• Write, test, and maintain scalable and efficient backend code in Python (FastAPI or similar frameworks).
• Collaborate with cross-functional teams to design and implement APIs and microservices.
• Ensure code quality by writing and reviewing test cases, and conducting code reviews.
• Handle bug fixing and troubleshooting for backend systems as needed.
• Build and optimize backend systems to positively impact business outcomes.
• Design and implement cloud-native solutions with a focus on performance and security.
• Monitor system health and continuously improve performance and reliability.
• Contribute to process and code improvements, focusing on best practices.

Must-Have Technical Skills

• 4-6 years of experience working with Python (preferably FastAPI or other frameworks).
• Strong understanding of OOP principles and best coding practices.
• Experience in designing and releasing production APIs.
• Proficiency in RDBMS and NoSQL databases.
• Familiarity with microservices and event-driven architecture.
• Experience in cloud-native application development (SaaS).
• Knowledge of cloud services such as GCS, AWS, or Azure.
• Strong focus on security in design and coding practices.

Good-to-Have Skills

• Experience in building and maintaining CI/CD pipelines.
• Hands-on experience with NoSQL DBs.
• Exposure to working in a cloud environment and familiarity with infrastructure management.
• Aggressive problem diagnosis and creative problem-solving skills.
• Excellent communication skills for collaborating with global teams.

About Us 

Scrut Automation is an information security and compliance monitoring platform, aimed at helping small and medium cloud-native enterprises develop and maintain a robust security posture, and comply with various infosec standards such as SOC 2, ISO 27001, GDPR, and the like with ease. With the help of the Scrut platform, customers reduce their manual effort for security and compliance tasks by 70%, and build real-time visibility of their security posture. 

Founded by IIT/ISB/McKinsey alumni, the founding team has over 15 years of combined Infosec experience. Scrut is built out of India for the world, with customers across India, APAC, North America, Europe and the Middle East. Scrut is backed by Lightspeed Ventures, MassMutual Ventures and Endiya Partners, along with prominent angels from the global SaaS community.

Why should this job excite you?

• Flat-hierarchy, performance-driven culture 
• Rapid growth and learning opportunities
• Comprehensive medical insurance coverage 
• A high-performing action-oriented team 
• Competitive package, benefits and employee-friendly work culture

Note: Due to a high volume of applications, only shortlisted candidates will be contacted. Thank you for your understanding.

Position: Business Development Executive

Experience: 0 - 2 Years

Language: English, Hindi (Required)

Work Location: HRBR Layout, Bangalore, Karnataka

Job Summary:

We are seeking a motivated Business Development Executive to join our team and play a key role in engaging with customers over the phone. The ideal candidate will be responsible for reaching out to potential and existing customers, generating leads, promoting products or services, and ensuring a positive customer experience.

Key Responsibilities:

1. Customer Interaction:

• Make outbound calls to potential and existing customers to explain products or services.
• Respond to incoming inquiries and resolve customer queries effectively and efficiently.

2. Lead Generation:

• Identify and qualify leads through active communication and engagement.
• Maintain and update a comprehensive database of customer information for follow-up and future interactions.

3. Sales Support:

• Promote company offerings to increase product or service adoption.
• Consistently meet or exceed daily, weekly, and monthly call and sales targets.

4. Customer Relationship Management:

• Build and maintain strong, positive relationships with customers through regular communication.
• Address customer concerns promptly and escalate issues to the relevant department when necessary.

Skills and Qualifications:

• Excellent verbal communication and interpersonal skills.
• Ability to work independently and achieve targets in a fast-paced environment.
• Strong problem-solving skills and a customer-centric approach.
• Basic knowledge of CRM tools and database management is an advantage.
• Good organizational and time management skills.
• 
  

Education & Experience:

• Bachelor’s degree in any discipline.
• 0-2 years of experience in a telesales or customer service role.
• Previous experience in handling customer calls or working in a sales environment is a plus.

About HighLevel: 

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.

Our Website - https://www.gohighlevel.com/

YouTube Channel- https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g

Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/

Our Customers:

HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.

Scale at HighLevel:

We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.

Who You Are:

As an Advisor your sole responsibility is positioning yourself as the subject matter expert on software business growth through the effective use of technology. The Advisor utilizes their expertise in business process/change management and software technologies by implementing software best practices and ensuring adoption and success with HighLevel software. Including detailed onboarding playbooks and building relationships with customers, business needs, and company.

Requirements:

• Listen and fully understand customer requirements and ‘pain points’ and translate customer requirements into implementation plans.
• Develop, coordinate, and execute implementation/upgrade/conversion project plans, task schedules, and resource activities to ensure on-time and effective project delivery.
• Design, create and manage applications, and software integration/migration deployments.
• Implementation services are delivered within scope or manage any changes in project scope, plans.
• Identify potential issues and collaborate with leadership when needed, to develop contingency
• Working with other departments and personnel to ensure information on customer needs are communicated.
• Follow up relentlessly with lagging or non-engaging accounts to ensure they implement HighLevel successfully in their business.
• Assist in Educational webinars, workshops, and more.
• Staying up to date with product features and releases.
• Identifies opportunities to streamline procedures, enhance revenue and improve product efficiency.
• Updates customer journey playbooks.
• Demonstrate technical acumen to convert plans into workable solutions.
• Communicate a passion for customer success with a team player attitude.
• Monitor, anticipate, and exceed customer adoption and usage metrics (i.e., renewals and net promoter scores).
• Conduct analysis of approved customer content and create a transition plan or migration plan.
• Advise customers on best practices, risks, and changes that impact institutional processes and timelines.
• Responsible for driving consulting milestones and achieving the agreed-upon implementation
• schedule.
• Provide guidance to customers to address critical and/or outstanding issues impacting the
• successful Implementation.
• Actively lead the consulting engagement throughout the implementation.
• Drive collaboration between internal functional teams and customers to achieve milestones and deliverables.
• Handle basic support requests during the implementation phase.
• Develop a strong rapport with new accounts to ensure they are enthusiastic about HighLevel and set up for long-term success.
• Always looking for ways to improve our onboarding delivery.
• Maintain product knowledge and consistent education.
• Cross-training with other success functions.
• Other duties may be assigned and/or modified as business needs change

Responsibilities:

• Associate degree or equivalent work experience and a minimum of two years of Customer success/software implementation/consulting experience or technical support.
• 2-3 years of experience using HighLevel or other similar vertical solutions.
• Strong skills, tact and diplomacy in dealing with sensitive customer issues, with exceptional follow-through ability and communication skills.
• Ability to handle multiple tasks in a fast-paced environment.
• Knowledge of internal systems preferred (HighLevel, Freshdesk, etc.).
• Strong understanding and proficiency in software solutions and professional service offerings.
• 2+ years of customer consulting work experience preferred.
• 2+ years of marketing experience is a plus!
• Strong verbal and written communication skills.
• IT technical skills and platform integrations.
• Experience in managing a diverse group and training each according to company standards.
• Great communication skills, verbal, written, and presentation capabilities with both customers and leadership.
• Self-starter, with a strong sense of ownership, assertive follow-through, and a passion for the highest level of customer satisfaction.
• Ability to handle the ambiguity that arises from time to time in a dynamic and fast-paced collaborative work environment.
• Strong analytical and organizational skills with superior attention to detail.
• Ability to produce high-quality documents, SOP’s and customer journey Playbooks.
• Strong computer literacy, including MS Office Suite, Internet applications, and comfort and ability

EEO Statement:

At HighLevel, we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Apply for this job

• Developing and maintaining all server-side network components.
• Ensuring optimal performance of the central database and responsiveness to front-end requests.
• Collaborating with front-end developers on the integration of elements.
• Designing customer-facing UI and back-end services for various business processes.
• Developing high-performance applications by writing testable, reusable, and efficient code.
• Implementing effective security protocols, data protection measures, and storage solutions.
• Running diagnostic tests, repairing defects, and providing technical support.
• Documenting Node.js processes, including database schemas, as well as preparing reports.
• Recommending and implementing improvements to processes and technologies.
• Keeping informed of advancements in the field of Node.js development.

Node.js Developer Requirements:

• Bachelor's degree in computer science, information science, or similar.
• At least two years' experience as a Node.js developer.
• Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.

What you need to have:

Hello Greetings!!!

We are looking for “Quality Assurance" for Goregaon (Mumbai)/ Lucknow location.

Experience: 3 - 5 Years

Notice Period: up to 30 days

L&H Full time Tester (QA).

Experience in both manual and automated testing on both web and mobile platforms having database testing skills (SQL, MongoDB)

Preferred - 3+ Years of experience in software testing.

Proven experience as a Quality Assurance Tester

• Experience in QA methodology and implementation
• Familiarity with Agile frameworks and regression testing
• API Testing
• Ability to document and troubleshoot errors
• Working knowledge of test management software (e.g. Jira) or Other test management tools
• Excellent communication skills
• Attention to detail
• Analytical mind and problem-solving aptitude
• Strong organizational skills
• Drive continuous improvement efforts and defect reduction initiatives to establish an effective Quality Management System (QMS) wrt Engineering and Professional services
• He or She will also be required to define Test Data, performance metrics collection and Test environment management approach for systems under test.
• Must have Knowledge in SQL, MySQL or MongoDB
• Knowledge in Selenium (Functional Automation for Regression)
• eCommerce domain knowledge should be an added advantage.

Please provide the following details:

• Current Location:
• Present CTC
• Expected CTC
• Notice Period

• Develop new user-facing features
• Build reusable code and libraries for future use
• Ensure the technical feasibility of UI/UX designs
• Optimize application for maximum speed and scalability
• Assure that all user input is validated before submitting to the backend
• Collaborate with other team members and stakeholders

Skills And Qualifications

• Proficient understanding of web markup, including HTML5, CSS3
• Basic understanding of server-side CSS pre-processing platforms, such as LESS and SASS
• Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery
• Good understanding of advanced JavaScript libraries and ReactJS frameworks.
• Good understanding of asynchronous request handling, partial page updates, and AJAX
• Basic knowledge of image authoring tools, to be able to crop, resize, or perform small adjustments on an image. Familiarity with tools such as Gimp or Photoshop is a plus.
• Proficient understanding of cross-browser compatibility issues and ways to work around them.
• Proficient understanding of code versioning tools, such as Git / Mercurial / SVN.
• Self-motivated and a good team player.
• Good communication and interpersonal skills.
• Preferred years of experience- 2- 3 years
• Bachelor’s Degree in Engineering from a reputed Institute.