ServiceNow Developer

JD:

• 10+ years of experience in preparing, reviewing, revising, and maintaining the software technical documents and Saas product documentation.
• Experience in reviewing the user interface (UI), partner with UX designers to suggest ways to make the UI intuitive, and provide content that can be embedded in the UI.
• Experience in performing independent research to understand a product and the needs of customers and stakeholders.
• Experience writing/editing troubleshooting, procedural, and reference information.
• Understands software terminology and has basic knowledge of working with software development teams.
• Experience working in an agile environment.
• Ability to quickly learn and evaluate new technologies and work effectively in a fast-paced, dynamic environment.

Why SquareShift?

We firmly believe that our growth, long-term success & wellbeing as an organization are a direct outcome of the culture and teamwork. At SquareShift, you can expect,

• High-growth, collaborative environment with diverse and inclusive teams
• Continuous learning, enrichment, and development opportunities
• Competitive pay and allowances for professional development 
• Flexible time off to relax and recharge

Address: SquareShift Technologies

Roles and Responsibilities:

• To Maintain the required uptime for Azure Cloud and IT Infrastructure.
• To provide earliest resolution of the reported issues, which may include but not limited to cloud &
• end user related issues.
• Configuring and managing the alerts through Nagios, which may include but not limited to
• scripting knowledge.
• Linux and Windows Server administration.
• Managing Firewalls and Domain Controllers.
• Timely delivery of the assigned tasks.

Requirements:

• Having relevant experience of 3-8 yrs.
• Sound knowledge of Linux & Windows System administration
• Good Hands-on experience on Cloud-AWS/Azure ( Willing to work on Azure Cloud )
• Good knowledge of networking, firewall & domain controller
• Basic knowledge of DevOps/Scripting
• Owning accountability and responsibility for end-to-end tasks

What you need to have:

http://karmalife.ai/">KarmaLife (Onionlife Private Limited) is a financial solution that addresses the unmet liquidity needs of India’s gig and contract workforce. KarmaLife captures real-time data associated with work and financial transactions, and applies machine learning & AI to viably provide relevant, affordable and easy-to-use financial services, including credit, savings and insurance. KarmaLife partners with employers and aggregators of blue collar workers to package these services as financial wellness benefits that in turn enhance worker productivity and retention. 

To learn more about the solution, watch this 3 min https://www.youtube.com/watch?v=EUbj29GAOeA&;feature=youtu.be">video 

We are looking for someone who can provide astute technical support. Giving such assistance means that it's all about solving problems from the moment they call the customer service line until the caller’s issues are resolved. This is a  high-impact role that will provide a well-rounded perspective on the Finance Products at http://karmalife.ai/">KarmaLife and brings with it, the opportunity to collaborate and interact with multi-functional teams inside Karmalife and at the partner organization.

1. Performs diagnostics and maintenance of Applications
2. Configures and troubleshoots backend Applications
3. Performs customer request/problem identification and follows defined procedures to resolve correctly.
4. Does incident tracking and takes necessary action to resolve the issue
5. Documents troubleshooting efforts and customer information in data capture tool and when required, transfers call or promptly notifies responsible party for resolution
6. You will have direct communication with client’s teams and will liaise closely with internal teams to reproduce and resolve issues.
7. Managing communication channels, such as e-mail, phone and other support management applications.
8. Maintaining high customer satisfaction ratings and service level agreements
9. May complete and resolve non-call customer contact requests received by web or email
10.  

We are looking for someone Technical Support Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs.Candidates who share our vision of building inclusive FinTech for India’s fast-growing gig economy. 

An ideal candidate would have the following qualifications: 

1. Education in an IT background or 2+ years of working experience with Linux/Unix environments. 
2. Knowledge of AWS or other Public Cloud Platform
3. Scripting with BASH or Python - intermediate level

• Log parsing and analysis

1. Flexibility in using different technologies/platforms

An ideal candidate would have the following skills:

1. Oral & written: To communicate technical issues, no matter the customer's background or experience level & to provide step-by-step technical help, both written and verbal.
2. Problem articulation: Ability to ask+articulate customer problems & translate a solution. 
3. High on ownership: Motivated and enthusiastic to discover and learn new technologies + disciplined 
4. Team player: Is able to shift between coordination, cooperation and collaboration quickly.
   
   5. Agility: Ability to quickly assess the situation and display a strong bias for action.
   
   Location: Bangalore is preferred
   Bonus: If you have experience working with B2B startups & technical client support roles

• We offer competitive compensation, unparalleled growth & learning, and the upside of an early stage company.
• We take growth & learning seriously, you will have excellent mentors.
• Looking to own something from your early days , karmalife is your best bet then, we appreciate and reward ownership.

Technical Design Lead

If you are an advanced Software developer, having experience in leading a team, who has experience in developing platforms or frameworks, components and having knowledge of the open-source software/ tools/ technologies, then you are the one we are looking for.

Preference for candidates who have been exposed to Blockchain and Fin-Tech domains. The candidate will have to architecting and develope Software Programmes based on requirements provided.

The codebase the candidate develops should be of high quality and should be modular, scalable and re-usable at all times. There should be a focus all the time to promote SRE (Site Reliability Engineering) to ensure all of the services are Highly-Available and Fault Tolerant at all times.

Other Responsibilities:

• • Responsible for understanding the Business requirements and validating the framework design and execution methodology.
  • Ensure high quality software systems are developed by the software development team within defined standards.
  • Flexible to adapting & introducing new and latest technologies to organization.
  • Maintain current knowledge of technology landscape and developments.
  • Innovation & Optimizing R&D.
  • Defining the software technology strategy, architecture, and road-map.
  • Would love to do more coding yourself, but accept that you can bring most value by helping others to excel.
  • Should have built large scale applications with modern web frameworks & technologies
  • Should be a fast thinker, hands on manager and strong communicator and think and act like an entrepreneur.
  • Consolidate our technology platforms and create plans for each Track, analyze and monitor technology performance metrics.
  • Take the initiative in thought leadership, innovation and creativity.

Role 1 : Core Java

Experience  - 5 – 10 years

Location – Mumbai ( NKP) / Weworks

Primary Skills / Must have:

• Knows Java Programming Language (Java 7, 8) with Object-Oriented Design and Spring Framework. Understanding of RESTFul Services development.
• Has a good understanding of asynchronous requests, multithreading and related issues and ways to resolve them.
• Has a good understanding of web and web programming principles, cookies, sessions etc.
• Familiar with tomcat, servlet model and their limitations.
• Has a good understanding of basic algorithms and data structures.
• Good analytical skills, problem-solving skills and willingness to learn.
• Good communication and collaboration skills. Willing to ask questions.
• Team player.

 Secondary Skills / Desired skills

• Modern web development tools including JavaScript frameworks such as Angular JS and CSS frameworks such as Bootstrap.
• Familiarity with Git and Linux/Unix commands.

Role 2 – JAVA + Linux + SQL Server combination of skills - Bangalore

Experience  – 4 – 9 years

Location – Bangalore  ( RMZ Ecoworld)

Required Technical Skills:

• Strong Java experience.
• Experienced in Agile development lifecycle.
• Hands-on experience with Programming language: Python, and SQL
• Experience in database platforms : DB2/Sybase/MSSQL server.
• Working knowledge of Linux/Unix.
• Working knowledge of Java spring framework,Angular 7/8,GIT.

Desired Technical Skills:

• Working experience on Actimize RCM solution.
• Knowledge of testing automation tools like selenium.
• Good knowledge of Actimize AIS solution
• CI/CD

Required Aptitudes

• Ability to take on challenges and open to learning new technologies.
• Ability to work on multiple projects at the same time.
• Passion for innovation and find creative solutions to complex business problems.
• Team player.

Educational qualification and experience:

• Bachelor degree in engineering/computer science or MCA from recognized institution
• Minimum 3 years of development experience in required technical skills.

Role 3 – Java+ Spring + Azure  ( Mandatory)

Location – Bangalore

Experience – 4 – 7 years

Role 4 – Java Fullstack

Experience  - 5 – 9 years

Location – Mumbai ( NKP)

No of open role – 4

Mandatory Skills – Core Java , Full stack and Unix

Responsibilities Include:

Ø  Work closely with Business Analysts to understand User and Functional Requirements

Ø  Conduct Technical Design, create Design Prototype and Design Specifications. Be able to understand business needs and translate into technology solutions

Ø  Implement the requirements using the latest firm wide technologies and approved global solutions

Ø  Perform Unit Testing and, wherever applicable, collaborate with QA Engineer on System / Integration / QA / Regression / Performance / Capacity Testing, and create testing documentation

Ø  Coordinate with users on User Acceptance Testing and provide testing support

Required technical skills:

Ø  Minimum 3-4 years of hands-on experience in software development

Ø  Good programming skills using Java

Ø  Excellent relational database skills on Sybase / DB2 & Unix Shell Scripting

Ø  Good knowledge and solid experience in Agile software development

Ø  Good knowledge, skills and abilities to perform high quality software testing

Ø  Experience on Axiom / XML / SOAP / Informatica is preferred but not essential

Required professional skills:

Ø  Enthusiasm for and interest in learning and applying new technologies to solve real world business problems

Ø  Pursuit for perfect delivery quality in a zero-error-tolerance environment

Ø  Strong analytical and problem solving skills

Ø  Good communication skills including ability to explain technical issues to non-technical people

Ø  Highly organized, self-motivated, result-oriented, and proactive with capability to work with minimal supervision

Ø  A strong can-do attitude

Ø  Creative and flexible while observing policies, rules and standards

Demonstrate highly proficient written and verbal communication skills in the English language

Role 5 – Core Java / Java backend hands on developer

Location – Mumbai and Banglare

Experience  - 5  – 10 years /

1. API
2. AWS