Engineering Manager

Job Title : Full Stack TypeScript Developer (Web3)

Location : Remote

Experience Level : 3+ Years

Role Overview :

Join our innovative, funded Web3 startup as a Full Stack TypeScript Developer and play a key role in building a wallet-to-wallet audio calling platform. You’ll collaborate with cross-functional teams to deliver a seamless user experience by integrating real-time communication, blockchain payments, and advanced analytics into our platform.

Key Responsibilities:

Development & Blockchain Integration :

• Design and develop a responsive React + TypeScript frontend using Vite.
• Build a scalable TypeScript, Express.js backend to manage wallets and on-chain transactions.
• Integrate wallet connection frameworks like RainbowKit and Wagmi.
• Implement blockchain payment systems using Superfluid Finance and on-chain revenue sharing with 0xSplits.

Real-Time Communication :

• Develop and optimize real-time audio streaming for calls and Spaces using Jitsi or 100ms.
• Ensure low-latency performance, scalability, and smooth user interactions for high-concurrency scenarios.

Data Management & Analytics :

• Manage relational data with Drizzle ORM and Neon Postgres.
• Develop analytics features using The Graph or custom indexers to query blockchain data effectively.

Collaboration & Documentation :

• Collaborate closely with product, design, and blockchain teams to align on technical solutions and goals.
• Document APIs, workflows, and architectural decisions to ensure clarity and smooth handoffs.

Required Skills:

• Strong proficiency in React, TypeScript, and Express.js.
• Hands-on experience with blockchain tools such as ethers.js, Superfluid, 0xSplits, and The Graph.
• Familiarity with real-time audio communication systems like Jitsi or 100ms.
• Expertise in relational databases like Postgres and scalable storage solutions.
• Excellent debugging, optimization, and problem-solving skills.

Preferred Qualifications:

• Prior experience in Web3 or blockchain-based applications.
• Knowledge of decentralized systems and protocols.
• Understanding of agile development processes and CI/CD pipelines.
• Strong attention to detail with the ability to write clean, maintainable code.

What We Offer:

• A chance to work at the forefront of Web3 innovation.
• Fully remote, flexible work environment.
• Competitive salary and equity options.
• Opportunity to make a significant impact in a growing startup.

As a DBA Director, you will co-lead our global DBA teams specializing in operational support of such platforms as Oracle, MSSQL, Postgres, MongoDB, Snowflake, and Databricks. As a critical requirement of this position, you will partner across all business units to assist with functional design, validation, and deployment of database solutions and technologies. The DBA Director will also partner closely with the other pillars of the IT organization to create secure automation of manual processes while also ensuring better stability and scalability of our backend database systems and associated processes. This role requires an experienced technically minded leader that is looking to evolve and improve internal teams through continuous skill-building and facilitating camaraderie. This role requires deep technical knowledge of database technologies, processes, as well as knowledge and awareness of DB platforms leveraged by critical systems. The person will report to the Vice President of Enterprise Tools and Middleware.

Responsibilties

• Assist with management of teams consisting of technology professionals who engineer and globally support data services and platforms.
• Participate in continuous improvement and promote team evolution and direction.
• Partner with VP of Enterprise Tools and Middleware to formulate planning and execution designed to create better automation, stability, and enhanced performance of our database platforms.
• Collaborate on a budgetary level by ensuring the organization meets all budget goals in the areas of payrolls and licensing spend.
• Facilitate and create an escalation point for high-severity tickets.
• Create and ensure 24/7 on-call rotations within teams.
• Collaborate with operational stakeholders, including defining requirements, suggesting alternatives, and setting priorities with the team.
• Provide strategic thought leadership and technical guidance across the IT organization support team.
• Be a trusted advisor in both technical and functional areas.
• Build relationships and partner with business stakeholders to understand departmental needs.

Qualifications

• Experienced professional with over 15 years of applicable database support and engineering experience.
• Track record of successfully leading global multi-team organizations.
• Verifiable people management and team building experience.
• Manage and prioritize team leaders as well as team workloads to deliver on committed projects, initiatives, and tickets.
• Demonstrated understanding of ITIL and ITSM; ITSM methodology pertaining to managing incidents, change requirements, and overall reducing risk.
• Proven experience and ability to proactively solve problems and implement solutions to continuously improve.
• Ability to recruit, train and retain high quality talent.
• Proven track record of building strong relationships.
• Experience deploying, optimizing, and supporting DBA processes and platforms.
• Carries a value-driven focus for continual improvement.

About MyOperator 

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount. 

Role Overview

Are you a results-driven and detail-oriented professional with a strong understanding of telecom regulations and backend operations? We are seeking a dynamic Compliance Analyst - Operations to take ownership of backend operations, vendor management, and ensure full adherence to telecom-related compliances. This role requires a deep understanding of telecom infrastructure, data center operations, and regulatory frameworks. You will be instrumental in driving compliance, optimizing operational processes, supporting strategic business growth, and mitigating potential operational and compliance risks.

Key Responsibilities: 

• Regulatory Compliance: Ensure adherence to all telecom-related laws, licenses, and regulatory guidelines (TRAI, DoT, etc.). Stay updated on compliance mandates, coordinate audits and filings, and manage relationships with regulatory bodies.
• Telecom Procurement & Vendor Management: Conduct end-to-end procurement of telecom resources and services, ensuring cost efficiency, SLA adherence, and compliance in vendor contracts. Develop and execute vendor management strategies including evaluation, onboarding, contract compliance checks, and performance reviews. 
• Data Center Operations: Oversee procurement and resource planning for data center infrastructure, monitor performance, identify areas for optimization and regulatory alignment, and ensure adherence to relevant security standards. 
• Vendor Governance: Develop and execute vendor management strategies including evaluation, onboarding, contract compliance checks, and performance reviews. Manage relationships with key vendors
• Asset & Infrastructure Troubleshooting: Manage technical troubleshooting, minimize downtime, and ensure preventive maintenance protocols for telecom infrastructure and data centers.
• Ticketing & Issue Resolution: Handle operational queries via ticketing system, conduct root cause analysis, and suggest process improvements.
• SOPs & Process Development: Define, document, and suggest Standard Operating Procedures (SOPs) across telecom, compliance, and backend operations .
• Audit & Cost Optimization Support: Assist in telecom/vendor audits (internal and external) and contribute to cost-efficiency initiatives across operations. Familiarity with audit frameworks is desirable.
• Risk Management & Mitigation: Identify potential operational and compliance risks and develop and implement mitigation strategies. Stakeholder Management: Interact and manage relationships with external stakeholders like regulatory bodies and auditors.
• Admin Oversight: Manage end-to-end admin tasks including facility coordination, vendor contracts, and support services to ensure smooth daily operations

Experience: 1-3 years minimum in backend operations with mandatory exposure to telecom infrastructure and telecom regulatory compliance.

• Skills: Deep understanding of the TRAI/DoT landscape, strong vendor management, analytical skills, proficiency in MS Office/data reporting tools, and experience with ticketing systems.

·         Maintained a high profile in the professional and business communities.

·         Skilled in cold calling, consultative selling and partnering with others.

·         Preparing analysis reports for clients.

·         Working on Email campaign.

·         Coordinate efforts to improve the customer experience at the point of sale.

·         Manage product sales growth and individual sales effectiveness by reviewing sales activity schedule.

·         Maintain strong relationships with key contacts in existing clients and develop new clients.

·         Liaise between the technical team and clients, as well as senior management and stakeholders.

·         Managing a team &Motivating team members to achieve sales target.

·         Negotiating contracts and making partnership with clients.

·         Working on campaign management and lead nurturing.

·         Develop incentive and marketing programs for customers

·         Oversee high volume pipeline management 

Job Description

The ideal candidate is a self-motivated, multi-tasker, and demonstrated team-player. You will be a responsible developer helping our clients, either developing new products or enhancing products. You should be able to contemplate and communicate as much as possible!

Responsibilities

• Writing clean, maintainable, desired quality, desired performing code.
• Develop and support software including applications, database integration, interfaces, and new functionality enhancements
• Coordinate cross-functionally to ensure project meets business objectives and compliance standards
• Support test and deployment of new products and features
• Participate in feature brainstorm, code reviews
• Explore cutting edge technologies and taking up PoC line up.

Qualifications

• Team player
• Passion to solve problems
• Constant learner
• A degree in Computer Science (or related field)
• 4-7 years of relevant work experience
• Able to code in JAVA (with Spring framework)
• Ability to organize, and prioritize work
• Good at Object Oriented Design, Database Design(SQL/NoSQL), and Microservices
• Exposure to UI framework (React/Angular/Vue/Next)
• Exposure with Agile software development methodologies
• Exposure to any one public cloud (AWS/GCP/Azure)
• Exposure to cache, messaging systems, docker, API gateway

What we will not ask from you?

• Your current CTC, you'll be paid for what you deserve!
• If you had breaks in your career that's okay! We will not poke you on why you had your break blah blah...!
• Your notice period in current organization! If everything goes well, you let us know your joining date we will roll out the offer with joining the date as you say!

What's onboard for you as an employee?

• Empathy
• Generous package.
• Variable pay as low as possible (max 15% of your CTC)
• Medical Insurance (limited to spouse & kids) is not part of your CTC.
• Tax beneficial salary structure.
• Comprehensive leave policy
• Flexible Remote working
• Weekly Social Hour on working days
• Open-source Hour on working days
• Flat organization structure
• 15 days notice period (we wanted to keep it as same day exit! we would love to have you with us as long as possible.)

Next steps:

• Feel free to apply for this job if you like this JD.