System Analyst at Klenty · Chennai · 0 - 2 years · ₹2L - ₹4L / yr · Bootstrapped · Posted 28 Apr 2022
Programming
NodeJS (Node.js)
MongoDB
React.jsJD - System Analyst
- Analysis and design of technical functionality and features.
- Creation of requirements document and definition, Epics, User stories and addition of same to Fresh Release.
- Facilitate daily scrums, stand-ups and meetings to monitor project progress and resolve any issues the team may be experiencing.
- Collaborate with product owner and stakeholders and clear project obstacles and impediments that could slow down the team’s progress.
- Meet and coordinate with internal stakeholders to establish project scope, system goals, and requirements.
- Help the team boost their productivity and performance and helps development team create high-quality products.
- Arrange and optimize product backlog.
- Develop, analyze, prioritize, and organize requirement specifications, data mapping, diagrams, and flowcharts for developers and testers to follow.
- Translate highly technical specifications into clear non-technical requirements.
- Manage the set-up and configuration of systems. Provide documentation of all processes and training as needed.
- Define and coordinate the execution of testing procedures and develop test cases to serve the overall quality assurance process.
- Draw up, supervise and document testing schedules for complete systems.
- Perform design, implementation, and upgrades of information systems to meet the business and user needs.
- Implement best practices for scalability, support ability, ease of maintenance and system performance.
- Identify options for potential solutions and assess them for both technical and business suitability.
- Oversee implementation of a new system including data migration.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Klenty
About
About Klenty:
Klenty is a Software Product company operating in the Sales Engagement category.One of the fastest growing SAAS startups in the sales engagement space, Klenty is headquartered in California and perates from Chennai, India. Klenty’s Sales Engagement Product helps thousands of sales teams automate all the repetitive activities involved in the sales process like sending emails, follow-ups, tracking engagement metrics, etc - so that the sales team can focus more on activities like building relationships and closing deals. With over 4000 customers including the likes of Oracle, Fitbit, Gartner, Chargebee, we are on a mission to transform every B2B Sales team into an unstoppable force. Join us in building the future of sales engagement software.
Klenty is a great place to work if you…
1. Believe that constant learning is the path to true mastery
2. Want to have the complete ownership freedom and ownership to execute and deliver a
world class output
3. Want to operate at a world class level of competence
4. Move fast and create meaningful impact every single day in pursuit of our mission
5. Have a growth mindset and prioritize learning and personal growth
6. Want to create a world where work feels like play; where everyday is a Friday.
In short, Klenty is for the Learners, the Problem Solvers and the Creators who want to keep
pushing themselves to become masters at their craft and want to create a dent in the world.
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Role Overview
Senior Business Analyst responsible for
bridging business and technical teams, owning requirements and delivery
outcomes, and operating independently with minimal supervision. The role
requires flexibility to support Product Owner or Project Manager responsibilities
when needed and the ability to work effectively across different domains and
business contexts.
Key Responsibilities
Lead requirement discovery
through workshops, interviews, and analysis.
Translate business needs into
clear specifications, features, and acceptance criteria suited to AI-assisted
delivery, while using epics and user stories when that level of detail is
required.
Own and continuously refine the
product backlog in collaboration with Product Owners and delivery teams.
Support iterative delivery
using Agile practices, including Scrum and Kanban, with continuous refinement,
build, validation, and deployment.
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target-state processes, identify gaps, and recommend practical improvements.
Manage stakeholder
communication and alignment across business, product, engineering, and quality
assurance teams.
Define test scenarios, support
User Acceptance Testing (UAT), and maintain traceability from business
requirements through delivery.
Work closely with development
and QA teams to clarify requirements and ensure that delivered solutions meet
the intended business outcome.
Must-Have Skills and Experience
8-10 years of experience in
business analysis within software or IT delivery environments.
Strong experience in
requirements discovery, analysis, and documentation.
Ability to define
specifications and features with clear, testable acceptance criteria.
Experience working with epics,
user stories, use cases, and product backlogs.
Strong stakeholder management,
facilitation, communication, and presentation skills.
Hands-on experience with Agile
delivery, including Scrum and Kanban.
Experience with API
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Prompt engineering skills to
effectively use AI tools for discovery, documentation, analysis, and
collaboration.
Experience planning and
supporting test scenarios and UAT.
Strong analytical,
problem-solving, and process-improvement skills.
Good to Have
Working knowledge of SQL for
data validation and analysis.
Experience with analytics or
business intelligence tools such as Power BI or Tableau.
Familiarity with cloud
platforms such as Microsoft Azure, AWS, or Google Cloud.
Experience evaluating
AI-enabled features or collaborating with AI, data, product, and engineering
teams.
Exposure to process modelling
techniques such as BPMN.
Education
Bachelor's degree in
Engineering, Computer Science, or a related field, or equivalent
qualification.
Preferred Certifications
Certified ScrumMaster (CSM) or
an equivalent Scrum certification.
Certified Business Analysis
Professional (CBAP), Certification of Capability in Business Analysis (CCBA),
or PMI Professional in Business Analysis (PMI-PBA).
Working Style and Mindset
Operates with strong ownership
and independence, driving outcomes with minimal supervision.
Brings a consulting and product
mindset and focuses on solving business problems rather than only documenting
requests.
Can flex into Product Owner or
Project Manager responsibilities when needed.
Adapts quickly across domains,
stakeholders, and delivery contexts.
Demonstrates a practical, proactive, and
delivery-focused approach.
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Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon