Java Developer

Job Summary

We are seeking an experienced Java Drools Developer to design, develop, and maintain rule-based applications using Drools. The ideal candidate will have strong backend development skills and hands-on experience with business rule management systems in enterprise environments.

Key Responsibilities

• Design, develop, and maintain business rules using Drools (BRMS)
• Create and manage Drools Rule Files (DRL), decision tables, and rule flows
• Integrate Drools with Java / Spring Boot applications
• Optimize rule execution, performance, and scalability
• Develop and consume RESTful APIs
• Collaborate with business analysts to translate requirements into rules
• Participate in code reviews and ensure best practices
• Support testing, debugging, and production issues

Required Skills

• Strong hands-on experience in Java
• Solid experience with Drools Rule Engine / BRMS
• Experience with Spring / Spring Boot and microservices architecture
• Knowledge of REST APIs and backend integrations
• Understanding of rule lifecycle management and versioning
• Good problem-solving and analytical skills

Role Overview:

We are seeking a Tech Lead (5–14 yrs experience) to design, build, and scale the technology

foundation for our Support Excellence function. This role sits at the intersection of engineering,

product, and operations ensuring that our internal teams and, eventually, our end users

experience seamless, efficient, and data-driven support.

You will lead a small but high-impact team of engineers, own the support tooling roadmap, and

implement solutions that handle ticket triage, data quality issues, automation, and integrations

with our healthcare SaaS platform.

This is a hands-on technical leadership role ideal for someone who thrives on solving

operational challenges through technology, building frameworks from scratch, and enabling

customer-facing and internal support teams to scale effectively.

Key Responsibilities

1. Build & Enhance Support Platform:

● Own the engineering roadmap for support tooling — ticketing systems, triage workflows,

knowledge bases, and automation bots.

● Design and implement scalable support frameworks, ensuring fast triage, data-driven

escalation, and high-quality resolution.

● Integrate support tooling with product backend, CMS, and analytics systems to enable

context-aware assistance.

2. Technical Leadership & Delivery:

● Lead a small team of engineers (SEs and SSEs), providing guidance on design, architecture,

and coding standards.

● Stay hands-on with coding and reviews while enabling the team to deliver high-quality,

maintainable solutions.

● Partner closely with Program Managers and Business Analysts to translate requirements

into technical execution.

3. Automation, Data & AI-Driven Support:

● Implement automation workflows (bots, routing, notifications) to reduce manual load and

optimize SLA adherence.

● Drive the adoption of AI/ML solutions for ticket classification, triage, and predictive

resolution.

● Build analytics dashboards to track support KPIs (FRT, TTR, resolution quality).

● Partner with Product Managers, Designers, and Engineers to ensure delivery fidelity.

● Restore transparency and speed between business stakeholders and tech teams.

4. Cross-functional Collaboration:

● Work with Product, QA, Customer Success, and Ops to ensure support needs are captured

early in the roadmap.

● Serve as the engineering voice in discussions on escalation flows, release readiness, and

customer-facing support enablement.

● Collaborate with content and ops teams to power self-service experiences (knowledge

bases, FAQs, in-app help).

5. Documentation & Knowledge Management:

● Maintain technical documentation for support tooling, workflows, and integrations.

● Contribute to knowledge bases (internal + external) alongside ops and content teams.

● Foster a documentation-first culture to enable faster onboarding and smoother

collaboration.

What We’re Looking For

Must-Have

● 5–7 years of experience in software engineering, with at least 2+ years in a senior/lead

role.

● Proven track record in building internal platforms, support tools, or automation systems.

● Strong technical skills: Python/Node/Java, SQL, cloud services (AWS/GCP), and integration

experience with ticketing/support platforms (e.g., Zendesk, Freshdesk, ServiceNow, Jira

Service Management).

● Experience leading small teams and owning delivery from design → build → release.

● Excellent problem-solving skills with a bias for execution in fast-paced environments.

Nice to Have

● Exposure to SaaS or healthcare platforms with multi-tenant architecture.

● Familiarity with AI/ML-driven support solutions (classification, prediction, NLP chatbots).

● Hands-on experience with support metrics and dashboards (CSAT, SLA adherence, TTR).

● Knowledge of documentation frameworks (Confluence, Notion, Git-based wikis).

Job Description

We are looking for motivated IT professionals with at least one year of industry experience. The ideal candidate should have hands-on experience in AWS, Azure, AI, or Cloud technologies, or should be enthusiastic and ready to upskill and shift to new and emerging technologies. This role is primarily remote; however, candidates may be required to visit the office occasionally for meetings or project needs.

Key Requirements

• Minimum 1 year of experience in the IT industry
• Exposure to AWS / Azure / AI / Cloud platforms (any one or more)
• Willingness to learn and adapt to new technologies
• Strong problem-solving and communication skills
• Ability to work independently in a remote setup
• Must have a proper work-from-home environment (laptop, stable internet, quiet workspace)

Education Qualification

• B.Tech / BE / MCA / M.Sc (IT) / equivalent

About Company

Our client is in the business of delivering cutting-edge software solutions, hardware systems, and IT services. It lends the right technological edge to governments and businesses. This enables them to achieve their organizational objectives efficiently and effectively to scale their businesses to newer heights.

Minimum Requirements/Qualifications:

• Bachelor’s/Master’s degree in computer science, Computer Engineering or a related field is preferred.

• Must have at least 5 to 7 years of experience in PostgreSQL.

• Sound knowledge of Object-Oriented Programming (OOP) Patterns and Concepts.

• Knowledge & hands-on experience with PostgreSQL, Java, and Spring Framework is a must.

• Additional knowledge of JDBC, Apache TomCat Server & relevant open-source technologies is required.

• Must have experience with Bootstrap CSS, jQuery, etc.

• Basic Understanding of the concepts of MVC (Model-View-Controller) Pattern, JDBC (Java Database

Connectivity), and RESTful web services.

• Experience in handling external and embedded databases.

Roles & Responsibilities

• Maintaining the Database, creating efficient queries, and understanding and improving the current database structure.

• Develop new modules, patches & Updates/upgrades for an existing application (developed in house by the client)

• Analyze user requirements to define business objectives.

• Maintain Java-based applications that can be high-volume and low-latency.

• Identify and resolve any technical issues arising.

• Write well-designed, testable code.

• Conducting software analysis, programming, testing, and debugging.

• Support continuous improvement, investigating alternatives and technologies, and presenting for architectural review.

Hiring for Golang Developer - Andheri (E)

Company Introduction:

We develop cutting-edge cloud-based supercomputing technology solutions. SGRender is the top rendering platform for VFX and animation studios. We are proudly made in India.Constantly working to democratize supercomputing in order to effectively meet the computing demands of each and every content creator, scientist, student, innovator, and dreamer.

Experience:

->06 months - 2 years of programming with Golang

->Has worked with a REST API framework like Gin, Gorilla

->Has worked with a logging system like Zap, zerolog ,Logrus

->Has made use of panic, defer and recover

->Has made use of and throughly undersands structs, maps and their conversion to and from JSON

->Has made use of and throughly undersands goroutines, channels and wait groups

->At least a basic understanding of concurrency patterns

->Has connected to at least one RDBMS using gorm

Good to have

-> has worked with Golang + Redis

-Personal Traits

->Problem solving and the ability to convert business problems into programmatic solutions

Interested candidates can send their updated CV with the below details

Current CTC:

Expected CTC:

Notice Period: