
Business Analyst
Looking for a passionate business product (future product owner) and team player who wants
to learn, contribute and have fun with the team. We are a friendly startup where we provide
opportunities to explore and learn a lot of things(new solutioning/technology/tools etc.,) in
building quality products using best-in-class technology.
● Understanding of Information Technology and business concepts
● Work with client to define high level requirements and capture their business needs
● Partner with the development team to understand and articulate the product vision of clients
● Collaborate with teammates to analyze and design the business requirements
● Analyze the as is situation and collaborate with clients
● Be an effective liaison between the client and the team to manage the product backlog and
keep an eye on the software delivery
● Well versed with Agile, Lean and Continuous delivery methodologies
● Must have exposure to functional testing
● Keep a track record for delivering impactful software with the collaboration of software
delivery team
Key Requirements:
● Excellent communication and interpersonal skills required
● Knowledge on Loans or Credits or Accounts or related areas
● Should have agile/scrum/kanban experiences like backlog creation EPIC, Stories
creation and Sprint
● Planning
Key Responsibilities
● Understand business requirements and create business specifications and solutioning
documents for the product
● Agile/Scrum - Epics, Story writing, Spring Planning (IPM), Retro, Backlog/Feature
management
● Understand how business operates and experience modeling business processes using
a different tools and techniques to ease requirement elicitation sessions
● Have a knack for resolving any conflicts as they arise

About CloudBankin
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Job Description :
Position Name : Haskell Developer
Experience : 3+ Years
Location : Gurgaon
Working Days : 6 Days (Monday to Saturday)
Role Description :
This is a full-time on-site role located in Gurugram for a Haskell Developer. The Haskell Developer will be responsible for the development and implementation of efficient, high-performance, and scalable software solutions, and will have the opportunity to work on cutting-edge blockchain-based projects in collaboration with cross-functional teams.
Qualifications :
• 3-5 Years of Haskell experience is required.
• 3-5 Years of Web3 experience is a plus.
• Worked on proven projects of Blockchain.
• Strong proficiency in Haskell, and experience with other functional programming languages.
• Experience with Cryptography, Blockchain, Consensus algorithm and Distributed Systems.
• Proven experience in web frameworks such as Servant, and with databases such as Level DB.
• Strong knowledge of Computer Science fundamentals such as Algorithms, Data Structures, and Complexity Analysis.
• Experience with software development methodologies, such as Agile or Scrum.
• Bachelor's degree or higher in Computer Science, or a related field.
• Excellent communication skills, and ability to work in a collaborative team environment.
• Passion for Blockchain and Cryptocurrency, and willingness to learn and explore new technologies.
Sr IT Administrator
Experience - 4 - 5 yrs
Location- Hyderabad - Hybrid
Mandatory skills : AWS , VMware,trouble shooting, SQL , Problem solving
Responsibilities:
Diagnose and troubleshoot technical issues - Windows
Upgrade the network infrastructure - Windows
Install servers (VMWare and Dell Servers),devices and firewalls(Sonicwall)
Monitor the performance of servers, software and hardware
Ensure the smooth deployment of new applications and SQL DB changes(Manual,Script and CICD) on Windows Environment
Update technical documentation.
Requirements and skills:
Solid understanding of LAN/WAN and Hybrid networks
Good problem-solving and communication skills
Good experience on AD,DNS,MS SQL Server,IIS, VMware and AWS
Hand on experience on Migation of servers(File, AD and Application servers)
Good experience on AWS and VMWare ESXi networks (Miagtion, upgade, and troubleshooting)
Knowledge of security techniques.
Should have worked in complex projects
All the experience is expected in Windows Domain only. Not Linux or Unix.
Working knowledge in AWS is also mandatory.
We need people with good exposure and good attitude and willingness to work in a team.
Opportunity
As a Technical Support Specialist, you will provide the highest level of support to every customer, through every interaction. You will work closely with other teams (onboarding, customer success, and engineering) to ensure that customer accounts have the technical support necessary to be set up for success. You will manage and troubleshoot third-party integrations, build and use technology resources for the Customer Experience and Solutions team, and act as an escalation point for the rest of the team.
We’re looking for someone who is highly-motivated and detail-oriented. You’re also passionate about people as much as you are about getting your work done. You have a natural fluidity and thoughtfulness to your written and verbal communication with customers. On top of that, you’re incredibly organized, handling multiple responsibilities at the same time without letting a single ball drop.
Our perfect team member has a customer-first attitude with a strong sense of empathy. More importantly, you have a natural curiosity and aptitude for technology and can quickly learn how to use new tools.
Past experience in technical customer support (email, phone, chat or live) is definitely a plus. If this sounds like you, we’d love to hear from you!
Responsibilities
- You will be the face of QDC, handling inbound interactions through (chat, email, phone and remote session)
- Learn to triage incoming customer inquiries and the process of escalating them by working with various team members to resolve and close tickets in pre-defined SLA.
- Reproduce customer issues and log tickets to be solved by the engineering team.
- Guide users on product features and train them to use it effectively.
- Build and maintain the resources required for technical support. (Walkthrough, set up guides, help tutorials, emails, and video tutorials)
- Take handover from the onboarding team by understanding customers' persona, their pain points, and expectation.
- Rigorously measure support SLA & metrics and improve it continuously.
- Maintain regular communications with customers about new feature developments and enhancements to the product.
- Consistently gain product knowledge and work towards improvements on internal processes by identifying the existing bottlenecks.
What you can expect in the next 12 months
Within 1 month
- You should have acquired a good knowledge of the laundry domain, QDC product, and process that we follow.
- Have a one-one chat with every member of the Quick Dry Cleaning team so you get to know everyone well and understand each other.
- You should have gone through at least 3 onboarding and sales experience in the buddy system.
- You should have spent a day at the laundry store to get live hands-on experience.
- You should be able to configure SMS API’s for national and international clients.
- Learn how to access and use all internal tools, including Google Apps, Zoho Desk, JIRA, Sales-IQ, CRM and reverse-shadow in each tool.
- Shadow other Customer Support Representatives (CSRs) handling inbound interactions, gaining an understanding of common customer inquiries as well as our processes for resolution; demonstrate understanding by completing simple tickets with a CSR shadowing you.
Within 3 months
- Independently handle hardware integration and support.
- Become QDC expert through training and customer interaction, building a solid understanding of each feature and best practices for how to use them; handle 80% of all inbound Technical Support interactions without assistance through resolution or escalation; be able to provide creative solutions to users.
Within 6 months
- Maintain a level of customer satisfaction (we measure through CSAT scores) equal to or greater than the overall team average; help maintain all service and support content including process documentation, videos, email macros, training manuals and help articles.
Within 12 months
- Help interview, onboard and train incoming team members.
- Proactively identify, pilot and implement ways to increase efficiency in Technical Support processes; assess results and refine.
What an ideal candidate looks like?
- At least 2+ years of work experience in a customer-facing role such as Customer Support, Account Management, Sales, Corporate Training, etc.
- Strong problem-solving skills, technical and analytical aptitude with the ability to quickly learn and adopt technical products.
- Ability to understand a software product and its nuances very well.
- Experience managing customer interactions effectively.
- Previous B2B SaaS and enterprise software experience.
- Excellent written and verbal communication skills.
- Ready to work in US Shift in the future when required.
What are we looking for?
Attitude
Skills
- Empathy
- Positive Attitude
- Patience
- Organized
- Process Driven
- Coachable
- Metrics Driven
- Attentive and Listening Skills
- Ability to explain in uncomplicated/ simple language
About Quick Dry Cleaning
We are on a mission to make Dry Cleaners and Laundry business winning in the digital era.
We believe in
- Helping traditional laundries to come at par with digital businesses: Traditional We help laundry businesses adopt modern technology and deliver the customer experience that today’s digital businesses like Swiggy, OLA and Flipkart are delivering. We feel successful when we hear stories like these.
- Building a large profitable business: We envision building a capital-efficient, large profitable business to achieve our mission of making laundry business win. This means less dependence on investors & more ownership with the team. We are one of the few profitable Indian SaaS startups building value SaaS
- Employee Wellness <> Customer Success: We give as much importance to each team member’s personal & professional success as much as we care about our customer's success. We believe it’s all about balance.
Our impact so far
- 3 Billion garments processed through QDC Dry Cleaning Cloud
- 47 countries
- 1000+ Paid subscribers
- 5000+ Users
- All this could be achieved with a nimble team of 20 from our single office in Noida
Why join QDC?
- Freedom & Responsibility: If you are a person who wants to take up challenging work & push your boundaries with no one monitoring you, then this is the right place for you. There are no hierarchies. No managers to please.
- Holistic Growth: Building a career doesn’t have to be at the cost of missing out on your personal front. We believe that professional success is worth it when the personal goals are nurtured with equal importance. We will support you all in on that journey of yours.
- Transparency: If you ever wanted to know what it’s like to be on an entrepreneurial journey, then working with QDC gives you that opportunity to experience it all first hand.
- Great Environment: We spend more time of our day at work than at home while awake, so it is important that we feel comfortable in our workplace. Our office space is fun and the team is funnier. We never miss out on any opportunity to have fun. We don’t experience Monday blues rather we have Monday excitement.


We are looking for a Mobile App Developer for one of the leading TMT bar manufacturers and exporters in India.
Please find below details for your reference :-
Role - Mobile App Developer
Exp - 3 to 8 years
Job Location - Kolkata
About the Company :-
Our Client is one of the leading TMT bar manufacturer and exporter in India. It is a well known group that achieves a turn over of 3000 Cr per annum. The group is setting a construction & architecture oriented omni channel B2B & B2C platform.
Roles & Responsibilities:
- 3-7 yrs of experience in developing new features and user interfaces from wireframe models.
- Ensuring the best performance and user experience of the application
- Fixing bugs and performance problems
- Writing clean, readable, and testable code
- Cooperating with back-end developers, designers, and the rest of the team to deliver well-architected and high-quality solutions
- Complete knowledge of the Uploading app on google play store and Apple app store
- Through analytical skills to Recommend system solutions by comparing advantages and disadvantages of custom development and purchase alternatives.
Requirements :-
- Extensive knowledge about mobile app development. This includes the whole process, from the first line of code to publishing in the store(s)
- Deep knowledge of Kotlin, Flutter,Android, iOS, etc.
- Proficiency with writing automated tests. depending on the libraries you use to test
- Familiarity with RESTful APIs and mobile libraries for networking
- Experience with profiling and debugging mobile applications
- Strong knowledge of architectural patterns - MVP, MVC, MVVM, and Clean Architecture and the ability to choose the best solution for the app
- Familiarity with Git
- Familiarity with push notifications
- Understanding mobile app design guidelines on each platform and being aware of their differences
- Proficiency in Kotlin/Java/Swift/Flutter/Dart
- Actively engage in Lead response management and communication to make them sales- ready
- Co-ordinate for Digital Marketing activities like LinkedIn Posts, Cold emails etc.
- Participate in sales meetings & maintain sales tracker
- Maximize business opportunities by promoting services offered by the company to existing clients
- Identify & Onboard new reseller partners
- Plan Business Development Activities
- Co-ordinate with Vendors
- Demonstrate solution to the clients
- Achieve quarterly Sales targets
Candidates with Enterprise IT sales or have prior work experience in an IT company would be preferrable.
- Equal Experts is an innovative software delivery consultancy specializing in the delivery of custom software solutions for blue-chip enterprise and public sector clients across a range of industry sectors.
- We deliver market-leading propositions across the digital, online and mobile channels, and are recognized for our leadership in the application of Agile and Lean delivery methods to assure delivery.
- We are focused on hiring DevOps Engineers with skills in AWS, Automation tools, CI/CD tools and the likes.
- The DevOps Consultant will be working with an on-site client team and will be expected to mentor and share their skills and knowledge with the existing client developers.
Your Responsibilities Include:
- Continuous Delivery of quality software created by our project teams. Ensuring smooth build and release with continuous integration.
- Configuration Management - Design and implementation of deployment strategies for multiple projects.
- Virtualization and Infrastructure Provisioning.
- Maintenance and upgrade of our cloud environment (AWS).
- Version control and source code administration.
- Administration of Web Servers, Application Servers and Servlet Containers
- Setting up and managing the Automation efforts for multiple projects.
Technical Expertise:
- Should have worked on Agile projects featuring weekly iterations and releases.
- Should have extensive hands-on experience with:
- Continuous Integration tools like Jenkins.
- Configuration Management tools like Terraform or Ansible.
- Cloud computing using AWS, EC2.
- Hands-on experience on Kubernetes.
- Virtualization tools like Vagrant, Docker or VMWare
- You have an active presence in the DevOps community through your blogs, Stack Overflow and GitHub profiles.
- You are passionate about DevOps. You love to mentor people and evangelize about best practices and innovations in DevOps.
-You will need to be able to work on tight deadlines, be competent in using Microsoft Office applications such as Word and Excel, and have exceptional verbal, written, and presentation skills.
- Maintaining and monitoring project plans, project schedules, work hours, budgets, and expenditures.
- Organizing, attending and participating in stakeholder meetings.
- Documenting and following up on important actions and decisions from meetings.
- Preparing necessary presentation materials for meetings.
- Ensuring project deadlines are met.
- Determining project changes.
- Providing administrative support as needed.
- Undertaking project tasks as required.
- Developing project strategies.
- Ensuring projects adhere to frameworks and all documentation is maintained appropriately for each project.
- Assess project risks and issues and provide solutions where applicable.
- Ensure stakeholder views are managed towards the best solution.
Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered.
- Ideating and executing an overall brand strategy and tone of voice to drive engagement.
- Developing brand awareness and generating inbound traffic.
- Defining the brand pillars and narrative for the brand, working closely with the leadership of the company.
- Coordinating with external agencies & internal teams to prepare creative briefs and media plans for campaigns while ensuring that brand guidelines are effectively followed.
- Ensuring all content is on-brand, consistent in terms of style, quality and tone of voice, and is also optimized for search and social promotions.
- Using a brand publisher mindset to create content our customer base is looking for and then to optimizing the path to conversion.
- Leading a team, setting goals and tuning them to give their best performance.
- Being accountable for all content marketing initiatives to drive traffic, engagement, leads, that deliver sales and customer retention.
- Devising an effective content strategy and identify various marketing avenues to leverage said content to meet business objectives.
- Identifying customers' needs and gaps in our narrative/ content strategy and recommend new ideas.
- Collaborating across functions and silos to deliver an effective content marketing strategy and editorial plan to meet the business objectives at the lowest possible cost
- Managing Editorial requirements includng basic SEO understanding, content categorization and structure, content development, distribution and measurement.
- Developing and managing editorial calendar and organization workflows.
- Leveraging all supporting social channels including Facebook, Instagram, LinkedIn, Twitter, Youtube etc. for content distribution. The person must understand the best practices of the main social media channels, which content and approaches work on each, and why.
- Managing Social Media Execution: End to end social media execution, optimisation and reporting.
- Managing day-to-day operations including conceptualising the social media calendar, coordinating with the designers, tweets, status updates, comments, issue resolution of customers, planning promotions & contests, etc.
- Partnering with Influencers/ KOL's and other Production houses for brand collaborations.
- Running facebook ads such as campaigns, web conversion ads etc . Planning offline marketing campaigns & Influencer activities
- Hands on experience, working on new age brands/ social channels preferably in digital-first app-based businesses.
- Passionate about people, culture, brands and storying telling
- Excellent verbal and written English communication skills
- Excellent understanding of social media platforms
- Ability to analyze data related to traffic, conversions
- Delivering high quality work while meeting deadlines
- Desire to work in a fast-paced start-up environment
- Comfortable with all forms of content - videos, photoshoots, editing softwares etc.
- A keen internist in psychology would be a great plus.
- Adept at handling people and external agencies.
- Masters in Marketing, Branding or equivalent. Additional Certifications will be a plus
- Professional Degree in a relevant field will be a plus
- Minimum 10 years of experience preferably in a B2C product based company
- Experience in understanding and Debugging of java web-based technologies (Java, Java Spring, JSP, Servlet, JavaScript, CSS, XML, JSON).
- Experience with API Background like Linux, Windows, Jason
- Good knowledge of Oracle PLSQL and Shell scripting.
- Excellent verbal and written communication skills.
- Demonstrated ability to install, configure, maintain, upgrade, troubleshoot, repair, and support Adobe Experience Manager (AEM/CQ5).
- Comfortable with basic scripting and programming (Java, C , Python, Powershell, Bash, etc). managing known hosts and troubleshooting connection issues Support of AEM/CQ5 infrastructure with load-balanced, replicated and fail-over capabilities.
- Installation / configuration / maintenance of Apache webserver and Dispatcher module configs.
- Ability to monitor Adobe Experience Manager/CQ5 infrastructure and provide both proactive and reactive support, problem management and root cause analysis.
- Support application deployment into the Adobe Experience Manager environments, configuring application needs, deploying code/content, troubleshooting and performance tuning.
- Experience in troubleshooting production environment issues and working closely with Development teams Able to work on Linux/unix environments
- JD: • 10+ years of overall industry experience
• 5+ years of cloud experience
• 2+ years of architect experience
• Varied background preferred between systems and development
o Experience working with applications, not pure infra experience
• Azure experience – strong background using Azure for application migrations
• Terraform experience – should mention automation technologies in job experience
• Hands on experience delivering in the cloud
• Must have job experience designing solutions for customers
• IaaS Cloud architect
workload migrations to AWS and/or Azure
• Security architecture considerations experience
• CI/CD experience
• Proven applications migration track of record.

