Senior Business Analyst at IDP Education · Remote, Chennai · 4 - 10 years · ₹5L - ₹16L / yr · Profitable · Remote friendly · Posted 30 Jan 2022
RESPONSIBILITIES
- BA Workstream: Ability to understand the objectives and goals of the project, and to contribute to the development of the project plan through identifying BA scope of work, advocating approach, and methodologies.
- Create BA Work Packages: Ability to breakdown the BA Scope of Work into manageable work packages to support the overall delivery of the plan.
- Scope and document requirements: Ability to understand, capture, and model functional, non-functional (operational), and interface requirements for users of a system.
- Designing and enhancing Business Processes: Ability to create maps (or models) of workflows, services design, and customer journeys for the business, organization, system, or software. Process maps are created by eliciting new requirements as well as identifying existing functionalities and processes in an organization. Documenting behavior models using use cases, user experience design, storyboards, user profiles, and user stories.
- Analysis & estimation of solution options: Ability to undertake quality initiatives and measure them with the right metrics. Be able to develop meaningful key performance indicators (KPIs).
- Training &Communications: Work with learning and comms team to provide inputs on new functionality, enhancements, process changes, etc. to drive adoption
- Digital Capability: Having had experience in, or capability to, enable customer experiences through the use of digital technologies through placing the customer at the center of everything we do.
WHAT WE'RE LOOKING FOR
- Holds a Bachelor’s Degree in Computer Science, Information Systems, Business Administration, or other related fields
- Minimum 4+ years of work experience as a BA required in Software development projects
- Industry certification in Business Analysis like CBAP, Agile business analysis, etc.
- Prior experience or a background in software development.
- High attention to detail and work ethics which encourages accuracy
- Involvement in digital transformation or multi-system integration project
- Strong written and oral communication skills with IELTS ( or any other equivalent English proficiency score of 7 or above)
- High level of computer user ability, including Ms Word, Ms Visio, Ms Excel, Ms Power Point, Outlook
- Agile qualification and experience
- Must have strong interpersonal skills and desire to work in a dynamic and fast-paced environment
- Must have the ability to work autonomously, be self-motivated, and a strong team player
- Great can-do flexible attitude that thrives in a collaborative makes it happen environment. Attitude is everything!
Shubham Vishwakarma
Full Stack Developer - Averlon
About IDP Education
About
Company social profiles
Similar jobs (10)
Job Title: Growth Associate - International Markets
Department: Founder's Office
Reports To: Founder & Managing Director
Location: Mumbai
Employment Type: Full-time
Experience Level: 1 years +
The Growth Associate - International Markets will serve as a strategic business leader working directly with the founder's office to drive accelerated growth across all business verticals. This role combines strategic thinking with operational excellence, overseeing Sales, Marketing, and Delivery functions to achieve aggressive growth targets while maintaining operational efficiency.
Key Responsibilities
Strategic Growth Planning (30%)
- Develop and execute comprehensive growth strategies aligned with company vision
- Identify new market opportunities and business verticals for expansion
- Create and monitor KPIs for sales, marketing, and delivery performance
- Conduct market analysis and competitive intelligence to inform strategic decisions
- Collaborate with founders on long-term business planning and goal setting
- Drive digital transformation initiatives across all business functions
Sales Leadership & Revenue Growth (35%)
- Lead sales strategy development and execution across all product lines
- Manage and optimize the complete sales funnel from lead generation to closure
- Develop pricing strategies and negotiate high-value enterprise deals
- Build and maintain relationships with key clients and stakeholders
- Establish channel partnerships and strategic alliances
- Implement sales methodologies and processes to improve conversion rates
- Manage sales team performance and provide strategic guidance
- Target: Achieve 40%+ year-over-year revenue growth
Marketing & Brand Development (20%)
- Develop integrated marketing strategies across digital and traditional channels
- Lead brand positioning and messaging for all product offerings
- Oversee content marketing, thought leadership, and industry presence
- Manage marketing budget allocation and ROI optimization
- Drive demand generation and lead qualification processes
- Establish AXS as a thought leader in AI, fintech, and customer experience domains
- Coordinate participation in industry events, conferences, and trade shows
Delivery Excellence & Customer Success (15%)
- Ensure delivery quality and customer satisfaction across all engagements
- Implement standardized delivery methodologies and best practices
- Monitor project profitability and resource utilization
- Drive customer retention and expansion strategies
- Establish customer success metrics and feedback loops
- Collaborate with technical teams to ensure solution quality and innovation
Required Qualifications
Education & Experience
- Education: MBA from reputed institution (IIM/ISB/XLRI) or equivalent
- Experience: 1 years+ in growth roles within technology/consulting companies
- Industry: Prior experience in B2B technology, fintech, or professional services
- Leadership: Minimum 1 years managing cross-functional teams
Core Competencies
- Strategic Thinking: Proven ability to develop and execute growth strategies
- Sales Excellence: Track record of achieving 30%+ growth targets consistently
- Marketing Expertise: Experience with B2B marketing, digital marketing, and brand building
- Analytical Skills: Strong data analysis and business intelligence capabilities
- Leadership: Experience leading teams of 10+ members across multiple functions
- Communication: Exceptional presentation and stakeholder management skills
Technical Knowledge
- Understanding of AI/ML, fintech, and digital transformation landscapes
- Experience with CRM systems, marketing automation, and analytics tools
- Knowledge of enterprise sales cycles and complex solution selling
- Familiarity with project delivery methodologies (Agile/Waterfall)
Preferred Qualifications
Industry Experience
- Previous experience in AI/ML, fintech, or customer experience domains
- Background in consulting or professional services
- Experience with government and large enterprise sales
- International business development experience
Achievements
- Demonstrated success in scaling businesses
- Experience in new market entry and product launches
- Track record of building high-performing teams from scratch
- Recognition in industry forums or publications
Location: Noida (Work from Office)
Experience: 5+ Years
Working Hours: 12:00 PM – 9:00 PM IST
About the Role
We are looking for a Zoho Expert Developer who has hands-on experience building applications and products from scratch on the Zoho ecosystem. The ideal candidate should deeply understand Zoho’s architecture, be comfortable with custom development, and be capable of owning end-to-end solution design, development, and training.
This is a senior, individual-contributor role with strong ownership and mentoring responsibilities.
Key Responsibilities
Design, develop, and deploy custom applications and products on Zoho (from scratch)
Work extensively on Zoho Creator, Zoho CRM, Deluge scripting, APIs, and integrations
Build scalable workflows, automations, custom modules, and extensions within Zoho
Integrate Zoho with third-party systems using REST APIs and webhooks
Understand business requirements and translate them into robust Zoho solutions
Optimize performance, security, and data architecture within Zoho apps
Provide technical guidance and training to internal teams and junior developers
Participate in solution discussions with clients and internal stakeholders
Create technical documentation, best practices, and reusable components
Required Skills & Experience
5+ years of hands-on experience working on Zoho platform
Proven experience building Zoho apps/products from scratch
Strong expertise in:
Zoho Creator
Zoho CRM (customization & extensions)
Deluge scripting
Zoho APIs & integrations
Experience with complex business logic, automation, and workflows
Strong understanding of Zoho architecture and limitations
Ability to debug, optimize, and enhance existing Zoho solutions
Excellent communication skills in English (verbal and written)
Comfortable explaining technical concepts and training others
Experience working directly with clients or business stakeholders is a plus
Good to Have
Zoho certifications
Experience with Zoho One ecosystem
Exposure to product-based or SaaS development
Experience mentoring or leading small technical teams.
💪 What You’ll Do:
✔️ Source and screen candidates
✔️ Take screening calls (we’ll train you)
✔️ Schedule interviews like a pro
✔️ Support senior HRs on live hiring
✔️ Keep dashboards neat and updated
🔍 You’re the right fit if you:
✅ Have a laptop + fluent English
✅ Live in Bangalore (or can relocate ASAP)
✅ Are confident, curious, and love talking to people
✅ Want real HR experience and career growth
🎁 What’s in It for You:
🚀 Real, hands-on HR work (no boring intern stuff)
👩🏫 Mentorship from experienced HR pros
🎯 Career growth that starts from Day 1
🤝 A fun, young, people-first culture
📈 A chance to step into the world of HR + startups
React Native
iOS App Development
Android Development
Redux/FluxMobile Application Developer
Cubera is a data company revolutionizing big data analytics and Adtech through data share value principles wherein the users entrust their data to us. We refine the art of understanding, processing, extracting, and evaluating the data that is entrusted to us. We are a gateway for brands to increase their lead efficiency as the world moves towards web3.
The ideal candidate will be responsible for the technical design and implementation of new products and enhancements. They will work in all phases of the development cycle: concept to implementation.
Responsibilities
3+ yrs of experience in Cross Platform React-Native based app development.
Hands-On Experience of Android and IOS Cross Platform Development.
Should be well-versed with Mobile Application Architecture, React/React Native Life Cycle and Redux.
Good Command on Javascript Coding, CSS3 and HTML5 and ES6 Standards.
Basic Understanding of Graphic Design and UX Design.
Good understanding of OOP, design patterns, and industry best practices.
Self-motivated to explore new technologies, applications, and environments.
Hands-on Experience with Node JS and MongoDB is good to have.
Share ownership of the sprint, define task backlog and development process.
Reach out to the open-source community to encourage and help implement mission-critical software fixes—React Native moves fast and often breaks things.
Leverage native APIs as necessary for deep integrations with both platforms.
Write, document, and maintain code and automated tests to ensure the product is of the highest quality.
Develop and maintain build process with CI/CD tools for automated builds.
Qualifications
Bachelor’s degree or equivalent in Computer Science.
3+ years’ experience in related area.
Experience with iOS and Android platforms.
Job Category: Development
Job Type: Full Time
Job Location: Bangalore
C++C/C++ Developer
We’re doing things no one has ever done. From developing game-changing technology and solutions to
helping the world’s top brands connect like never before, every day brings new challenges and opportunities
to innovate. We offer the chance to make your mark on something awesome.
What are we looking for?
Strong C/C++ programming and debugging skills in a Linux environment.
Experience with Design Patterns, ACE Framework, and Socket Programming.
Experience in Multi-threaded software development for Multicore Architectures.
Experience in VOIP application development, preferably on client/server platforms.
Understanding of system performance and scaling
Experience in embedded software development
Excellent problem solving/debugging skills design, develop, troubleshoot and debug
Software programs for databases, applications, tools, networks etc.
Requirements:
Bachelor's degree in Computer Science or related field or equivalent experience.
3-6 years of software engineering or related experience.
Location: Bangalore/Hybrid Model
Docker
Kubernetes
Amazon Web Services (AWS)Our client is a call management solutions company, which helps small to mid-sized businesses use its virtual call center to manage customer calls and queries. It is an AI and cloud-based call operating facility that is affordable as well as feature-optimized. The advanced features offered like call recording, IVR, toll-free numbers, call tracking, etc are based on automation and enhances the call handling quality and process, for each client as per their requirements. They service over 6,000 business clients including large accounts like Flipkart and Uber.
- Beng involved in Configuration Management, Web Services Architectures, DevOps Implementation, Build & Release Management, Database management, Backups, and Monitoring.
- Creating and managing CI/ CD pipelines for microservice architectures.
- Creating and managing application configuration.
- Researching and planning architectures and tools for smooth deployments.
- Logging, metrics and alerting management.
What you need to have:
- Proficient in Linux Commands line and troubleshooting.
- Proficient in designing CI/ CD pipelines using jenkins. Experience in deployment using Ansible.
- Experience in microservices architecture deployment, Hands-on experience on Docker, Kubernetes, EKS.
- Knowledge of infrastructure management tools (Infrastructure as cloud) such as terraform, AWS cloudformation etc.
- Proficient in AWS Services. Deployment, Monitoring and troubleshooting applications in AWS.
- Configuration management tools like ansible/chef/puppet.
- Proficient in deployment of applications behind load balancers and proxy servers such as nginx, apache.
- Proficient in bash scripting, python scripting is an advantage.
- Experience with Logging, Monitoring, and Alerting tools like ELK(Elastic-search, Logstash, Kibana), Nagios. Graylog, splunk Prometheus, Grafana is a plus.
- Proficient in Configuration Management.
Do you wish to be a part of a disruptive team, passionate towards democratizing education for students across India? Then read more.
Our client is an expert in education financing and counselling related to higher studies abroad. They help students to understand about scholarships in various colleges abroad, whether they are eligible and how to apply for such esteemed institutions. Their dedicated page enlists every scholarship available across the globe, apart from other facilities required by students like visa counselling, forex, accommodation, Peer contacts etc.
They also offer the best resources for exams like IELTS, TOEFL and GRE apart from organising webinars and events to connect with industry experts, alumni and fellow students - that helps to prepare for these travels, loans and more. Partnered with the most prominent Banking and non-banking financiers, the team is led by FinTech-experienced IIT Kanpur alumni, passionate about offering sustainable financial offerings.
- Reporting: Developing on-demand reports
- Presenting reports to senior management; identifying and highlighting key take-aways and improvement areas
- Ad hoc problem solving: Tackling open-ended data-driven problems, as needed.
- Defining ideal target for a given marketing campaign, finding the root cause for low conversion rate in a particular segment
- Creating high-quality presentations for both internal and external stakeholders
Desired Candidate Profile
- Must have skills: SQL (preferably PSQL), MS Excel (Advanced level, VBA is a +), MS Powerpoint, Problem Solving
- Experience in creating reports, making presentations, white-space thinking
Job description
Role Overview:The Telesales & Service Associate of Bharat Matrimony sells paid memberships over phone to clients who are looking for matrimony alliances. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers.
Key Responsibilities
- Responsible for making outbound calls and regular follow up on leads assigned.
- Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.
- Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters
- Explaining the product features in detail and how to use the packages.
- Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages.
- Address all the issues / grievances of customers and provide the right customer experience.
- Capture the insights from customer interactions and share it with the internal team.
- Strictly adhere to the process requirements.
Skill and Competencies required:
Functional
- Business Knowledge Process Knowledge
- Product Knowledge
- Customer Orientation
- Language skills English / Regional language
- Telemarketing / Selling Skills
- Basic computer skills MS Excel, Word
Behavioral
- Values Integrity / Honesty / Respect
- Communication Oral & Written skills / Listening
- Executive Presence
- Business / Telephone Etiquette
- Influencing Skills
- Empathy
- Self-driven / Initiative
- Ability to manage stress
- Willingness to learn
Education and Experience:Graduate in any stream / Awaiting final year result / Graduate with arrears can also apply Minimum of 6 Months 4 years experience in Telesales / Tele-calling / Telemarketing / Collections / Retention / Domestic BPO / Direct Sales / Telecom / Insurance / Customer Engagement process or domain
Salary and Benefits
- Fixed Salary Rs. 1.5 LPA to Rs 2.00 LPA per Annum plus
- Incentive Rs. 36000/- to Rs.60000/- per Annum
- Statutory Benefits viz. PF, ESI, Bonus, Gratuity, Leave all provided
- Opportunities to learn and grow with the Company
NodeJS (Node.js)
PHP
Python
JavaKubernetesWhat will you do?
- You will be responsible for the design and development of large-scale, multi-tenant, distributed systems using scalable, fault-tolerant architecture with distributed queues (kafka), distributed caches (redis), high volume data stores (MongoDB, Cassandra, elasticsearch), container-centric deployments (kubernetes).
- Write Java codes using best practices with high quality standards.
- Participate in code reviews and deep dive into design discussions.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon