
RESPONSIBILITIES
- BA Workstream: Ability to understand the objectives and goals of the project, and to contribute to the development of the project plan through identifying BA scope of work, advocating approach, and methodologies.
- Create BA Work Packages: Ability to breakdown the BA Scope of Work into manageable work packages to support the overall delivery of the plan.
- Scope and document requirements: Ability to understand, capture, and model functional, non-functional (operational), and interface requirements for users of a system.
- Designing and enhancing Business Processes: Ability to create maps (or models) of workflows, services design, and customer journeys for the business, organization, system, or software. Process maps are created by eliciting new requirements as well as identifying existing functionalities and processes in an organization. Documenting behavior models using use cases, user experience design, storyboards, user profiles, and user stories.
- Analysis & estimation of solution options: Ability to undertake quality initiatives and measure them with the right metrics. Be able to develop meaningful key performance indicators (KPIs).
- Training &Communications: Work with learning and comms team to provide inputs on new functionality, enhancements, process changes, etc. to drive adoption
- Digital Capability: Having had experience in, or capability to, enable customer experiences through the use of digital technologies through placing the customer at the center of everything we do.
WHAT WE'RE LOOKING FOR
- Holds a Bachelor’s Degree in Computer Science, Information Systems, Business Administration, or other related fields
- Minimum 4+ years of work experience as a BA required in Software development projects
- Industry certification in Business Analysis like CBAP, Agile business analysis, etc.
- Prior experience or a background in software development.
- High attention to detail and work ethics which encourages accuracy
- Involvement in digital transformation or multi-system integration project
- Strong written and oral communication skills with IELTS ( or any other equivalent English proficiency score of 7 or above)
- High level of computer user ability, including Ms Word, Ms Visio, Ms Excel, Ms Power Point, Outlook
- Agile qualification and experience
- Must have strong interpersonal skills and desire to work in a dynamic and fast-paced environment
- Must have the ability to work autonomously, be self-motivated, and a strong team player
- Great can-do flexible attitude that thrives in a collaborative makes it happen environment. Attitude is everything!

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Job Title : Full Stack Engineer (Real-Time Audio Systems) – Voice AI
Experience : 4+ Years
Location : Gurgaon (Hybrid)
About the Role :
We’re looking for a Voice AI / Full Stack Engineer to build our real-time Voice AI platform for low-latency, intelligent voice-driven agents in healthcare and beyond.
You’ll work closely with the founding team, combining audio infrastructure, AI, and full stack development to deliver natural, production-grade voice experiences.
Hands-on experience with WebRTC, WebSocket, and streaming services is required.
Experience with TTS (Text-to-Speech) and STT (Speech-to-Text) modules is a strong plus.
Mandatory Skills :
Python (FastAPI, Async frameworks, LangChain), WebRTC, WebSockets, Redis, Kafka, Docker, AWS, real-time streaming systems, TTS/STT modules.
Responsibilities :
- Build and optimize voice-driven AI systems integrating ASR, TTS, and LLM inference with WebRTC & WebSocket.
- Develop scalable backend APIs and streaming pipelines for real-time communication.
- Translate AI audio models into reliable, production-ready services.
- Collaborate across teams for rapid prototyping and deployment.
- Monitor and improve system performance, latency, and reliability.
Requirements :
- 4+ years of experience in real-time systems, streaming, or conversational AI.
- Strong in Python (FastAPI, Async frameworks, LangChain).
- Hands-on with WebRTC, WebSockets, Redis, Kafka, Docker, AWS.
- Familiarity with Next.js or similar frontend frameworks is a plus.
- Experience in healthcare tech or regulated domains preferred.
Bonus Skills :
- Contributions to open-source audio/media projects.
- Background in DSP, live streaming, or media infrastructure.
- Familiarity with Grafana, Prometheus, or other observability tools.
Why Join Us :
Be part of a team working at the intersection of AI research and product engineering, shaping next-gen voice intelligence for real-world applications.
Own your systems end-to-end, innovate fast, and make a direct impact in healthcare AI.
Interview Process :
- Screening & Technical Task
- Technical Discussion
- HR/Leadership Round
Role Overview :
The Business Development Associate / Manager – Field Sales is responsible for on-ground business development activities, including site visits, client meetings, channel partner engagement, negotiations, and closures across buyer and seller transactions.
Associates focus on execution and visit support, while Managers take ownership of negotiations and deal closures.
🎯 Key Responsibilities
- Conduct site visits with buyers and sellers
- Meet clients and understand requirements
- Engage and manage channel partners (CPs) on-ground
- Support and/or lead negotiations and closures based on seniority
- Coordinate with inside sales, operations, and leadership teams
- Maintain visit reports and CRM updates
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- Design and build highly reliable and performant applications that deliver a great user
experience.
- Own large technical deliverables and execute in a structured manner.
- Take the accountability of the overall health of the applications you build.
- Platformize components as libraries, utilities and promote reuse.
- Be able to conceptualize and develop prototypes quickly.
- Lead by example, mentor and guide team members on everything from structured
problem solving to development of best practices.
What we are looking for:
- Deep expertise of the iOS and Android ecosystems.
- Hands-on experience with either React Native, Flutter, Swift or Kotlin.
- Deep understanding of your tools: Languages, frameworks, systems.
- Experience with abstracting requirements into frameworks.
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- Data driven, having customer empathy, striving to build stable, delightful
applications.
- [Optional, but desired] Experience with video streaming and Real Time
Communication technologies
Managing Engineering team members , inclusive of Development and Quality Assurance teams
and driving new features and functionality to the Interactions Artificial Intelligence Platform
offerings.
Technically hands on and contributing to the creation of a massively scalable, highly available
SaaS/ PaaS platforms
Be a technical team lead, in addition to people manager, managing and ensuring success of
technical teams
Provide a clear vision for the team to act on and ensure team members are performing at the
needed level to successfully execute goals.
Effectively manage multiple projects, timelines and initiatives at the same time.
Experience working with all phases of the Software Development Lifecycle – ranging from
architecture and design to implementation and testing.
Troubleshooting and fixing issues
Excellent oral and written communication skills and ability to effectively communicating within
and outside the team
Bring new technical ideas to fruition by prototyping new ideas and transforming research Proof
of Concepts into production ready software
Responsible for hiring and managing a talented team to design, build and ship next generation
products
Ability to travel – upwards of 20%
Required Skills & Experience:
10+ years of engineering experience working on systems/algorithm-level programming in
Java/Python
Experience with SQL and/or NOSQL databases
Experience working on products based on a distributed architecture deployed in multiple geo-
redundant CoLo/Cloud data centres.
3+ years of experience managing, growing and building Dev and QA teams.
Ability to operate in a highly ambiguous, rapidly evolving agile environment.
Leading strong technical teams with a maniacal focus on reliability and scalability
Hands-on manager who can also contribute in code
Knowledge of Linux operating system fundamentals
Experience working with the agile development methodology
Experience working in a fast paced environment
Experience building complex backend products like Speech Recognition Engines, Databases, etc.
Bachelors or Master’s degree in Computer Science or equivalent qualification
Desired Skils (Good to have):
Prior experience with NLP/voice technologies.
Prior experience with AI and machine learning technologies just as tensorflow, pytorch, and
scikit-learn.
Experience building real-time conversational systems leveraging SIP, webRTC, websockets, or
XMPP
Experience with profiling and troubleshooting large scale, concurrent and multi-threaded JVM
based languages (Java)
Experience with asynchronous, event driven architectures
Supervisory Responsibility:
This role will manage a group of developers as well as QA Engineers
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