Associate product owner

Job Summary

We are looking for an experienced Scrum Master / Project Manager to lead Agile software development teams and ensure successful project delivery. The ideal candidate should have strong experience in Agile methodologies, Scrum practices, project planning, stakeholder management, and team coordination. This role requires excellent leadership, communication, and problem-solving skills to drive project execution and continuous improvement.

Key Responsibilities

• Facilitate Scrum ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives.
• Guide Agile teams in adopting Scrum principles and Agile best practices.
• Remove impediments and help teams deliver high-quality software on time.
• Plan, track, and manage project schedules, milestones, and deliverables.
• Collaborate with Product Owners, business stakeholders, development teams, and QA teams to ensure alignment on project goals.
• Monitor project progress, identify risks, and implement mitigation strategies.
• Ensure timely communication of project status, issues, and dependencies to stakeholders.
• Track team velocity, sprint metrics, and project KPIs to drive continuous improvement.
• Coordinate cross-functional teams to ensure successful project execution.
• Foster a culture of collaboration, accountability, and continuous improvement.

Required Skills

• 8–14years of experience in Scrum Master and/or Project Management roles.
• Strong knowledge of Agile, Scrum, and Kanban methodologies.
• Experience managing software development projects in Agile environments.
• Hands-on experience facilitating Scrum ceremonies and coaching Agile teams.
• Strong project planning, estimation, scheduling, and risk management skills.
• Experience with project management and Agile tools such as Jira, Confluence, Azure DevOps, or Trello.
• Excellent stakeholder management and communication skills.
• Strong analytical, organizational, and problem-solving abilities.
• Ability to manage multiple priorities in a fast-paced environment.

Preferred Qualifications

• Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
• Scrum Master certification (CSM, PSM I/II) preferred.
• PMP, PRINCE2, or Agile Project Management certification is an added advantage.
• Experience working with distributed or cross-functional teams.

Good to Have

• Knowledge of SDLC and DevOps practices.
• Experience with release planning and dependency management.
• Familiarity with cloud technologies (AWS, Azure, or Google Cloud).
• Experience with metrics, reporting, and Agile dashboards.
• Change management and process improvement experience.

Soft Skills

• Strong leadership and team facilitation skills.
• Excellent verbal and written communication.
• Effective conflict resolution and negotiation skills.
• Strong decision-making and stakeholder management abilities.
• Ability to mentor teams and promote Agile best practices.
• Proactive, adaptable, and results-oriented mindset.

Job Description

This is a remote position.

Experience Level

We're looking for a seasoned Product Owner with at least 2–4 years of experience owning a product backlog end-to-end within an Agile delivery environment. You should be a "delivery craftsperson" who can demonstrate a track record of turning ambiguous, cross-team requirements into shipped, working software — with particular comfort operating inside platforms where your product's success depends on coordination with teams you don't manage.

Role Overview

As a Product Owner, you will own the backlog and delivery cadence for one product within a tightly interconnected platform, where your product's roadmap depends on — and feeds into — several sibling products. You'll act as the point of alignment between engineering teams, supporting product managers, and client stakeholders, translating business and compliance needs into backlog items ready for a development team to execute against.

A key part of the role is holding the line on requirements quality: defining clear acceptance criteria before work enters a sprint, and sequencing competing demands — new features, maintenance of live services, and production support — that your team carries simultaneously. Because your product does not operate in isolation, a large part of the job is coordinating dependencies across teams that don't report to you.

Key Responsibilities

• Backlog Ownership & Requirements Definition: Own and prioritize the product backlog; define acceptance criteria for accuracy, completeness, and readiness before stories are marked sprint-ready.
• Cross-Team Dependency Coordination: Sequence and negotiate delivery across multiple dependent engineering teams (platform, integration, infrastructure, and adjacent product teams), since most features require multi-team scheduling rather than single-team execution.
• Delivery Prioritization Under Competing Demands: Balance new feature development, maintenance of live production services, and active production support within the same backlog, without letting one silently starve the others.
• Domain Ramp-Up: Build working depth in the specific technical and regulatory domain tied to your assigned product — this may include healthcare EDI transaction standards, web-automation/data-extraction reliability, credential and access-security models, or regulated payments and remittance processing, depending on placement.
• Stakeholder & Requirements Governance: Partner with the supporting Product Manager and client-side stakeholders to close open requirement decisions before development starts, hold sign-off discipline, and manage rework risk from late-stage scope changes.
• Data & Interface Quality Ownership: Where your product's output feeds downstream systems, own the interface contract (field definitions, data completeness, naming) to prevent avoidable rework further down the chain.

Requirements

What We're Looking For

• Proven Product Ownership Experience: Track record owning a backlog end-to-end in an Agile environment, ideally within a platform where products are tightly coupled rather than independent.
• Domain Adaptability: Comfort ramping quickly into unfamiliar technical or regulatory domains — some assignments require near-immediate fluency (e.g., regulated payments, EDI standards), while others allow for a longer runway.
• Cross-Functional Coordination Skills: Demonstrated ability to sequence work and resolve competing priorities across multiple engineering teams that don't report into the same chain.
• Analytical Rigor: Ability to write precise, testable acceptance criteria and reason through data quality or completeness gaps before they become delivery blockers.
• Strong Stakeholder Communication: Comfortable representing product status and trade-offs to both engineering teams and client-facing stakeholders, in plain, non-technical language when needed.
•  Judgment Under Ambiguity: Able to recognize when a decision needs escalation versus independent ownership — particularly important for the more regulation-heavy assignments, where working without senior support isn't advisable early on.

Benefits

Life at Incubyte 

We are a remote-first company with structured flexibility. Teams commit to shared rhythms during core hours, ensuring smooth collaboration while maintaining autonomy. Twice a year, we come together in person for a co-working sprint and once a year for a retreat - with all travel expenses covered. 

Our environment is built for crafters: pairing, refactoring, experimenting with AI, and pushing the boundaries of software excellence. We are all lifelong learners, and our work is our passion. 

Perks

• Dedicated learning & development budget. 
• Sponsorship for conference talks. 
• Comprehensive medical & term insurance. 
• Employee-friendly leave policies. 
• Home Office fund 
• Medical Insurance

About GoSuper EdTech

At GoSuper EdTech, we are a team of passionate innovators dedicated to reshaping the education sector through cutting-edge technology.

Our mission is to make high-quality education accessible, efficient, and impactful for everyone. With a global footprint and a deep understanding of local needs, we bridge traditional education with modern, AI-driven solutions.

We're building a new kind of learning platform — where community, AI, and SaaS intersect to create scalable, personalized experiences for millions of learners.

If you're driven by high-impact challenges, product ownership, and meaningful work, GoSuper offers a front-row seat to the future of education technology.

Role Overview

We are looking for a Scrum Master with 6 months to 1 year of experience who can support our product, engineering, design, QA, and business teams in planning, tracking, and delivering work efficiently.

This role is open for both full-time and part-time candidates. The ideal candidate should have a basic understanding of Agile and Scrum practices, strong coordination skills, and the ability to keep teams organized and aligned.

At GoSuper EdTech, we use Zoho products for project management, sprint tracking, task management, bug tracking, documentation, and team collaboration, similar to how other companies use Jira. The Scrum Master will be expected to work with tools such as Zoho Sprints, Zoho Projects, Zoho BugTracker, Zoho Cliq, Zoho WorkDrive, Zoho Sheet, and related Zoho products.

This role is ideal for someone who is organized, detail-oriented, proactive, and interested in building a career in Agile project management, product coordination, and SaaS product delivery.

What You’ll Do

• Facilitate daily standups, sprint planning, sprint reviews, retrospectives, and team coordination meetings.
• Support product and engineering teams in planning, organizing, and tracking sprint activities.
• Create, update, assign, and monitor tasks using Zoho project management tools.
• Maintain sprint boards, task lists, milestones, timelines, bug trackers, and project dashboards in Zoho.
• Track feature progress, bugs, blockers, dependencies, pending tasks, and delivery risks.
• Coordinate with product managers, developers, designers, QA teams, and business stakeholders to ensure clarity on tasks and priorities.
• Help teams follow Agile and Scrum practices in a practical, startup-friendly way.
• Assist in backlog grooming, sprint preparation, task prioritization, and release coordination.
• Prepare meeting notes, sprint updates, progress summaries, action-item trackers, and weekly reports.
• Follow up with team members to ensure tasks are updated and deadlines are visible.
• Identify delays, blockers, and risks, and escalate them to the right stakeholders when required.
• Support documentation using Zoho WorkDrive, Zoho Writer, Zoho Sheet, or similar tools.
• Help maintain transparency across teams by keeping project information updated and organized.
• Contribute to improving internal workflows, sprint discipline, reporting habits, and team communication.

What We’re Looking For

• 6 months to 1 year of experience as a Scrum Master, Project Coordinator, Agile Coordinator, Product Coordinator, Business Analyst, or similar role.
• Basic understanding of Agile, Scrum, sprint planning, and software development workflows.
• Familiarity with Scrum ceremonies such as daily standups, sprint planning, sprint reviews, and retrospectives.
• Hands-on experience or willingness to work with Zoho products for task tracking and project management.
• Ability to use tools similar to Jira, especially Zoho Sprints, Zoho Projects, Zoho BugTracker, or related platforms.
• Good understanding of task status, priority, ownership, deadlines, blockers, bugs, and dependencies.
• Strong communication, coordination, and follow-up skills.
• Ability to work with developers, designers, QA, product managers, and business stakeholders.
• Good documentation and meeting management skills.
• Basic understanding of the software development life cycle.
• Strong attention to detail and ability to keep project information organized.
• Ability to manage multiple tasks, meetings, and timelines.
• Problem-solving mindset and willingness to take ownership of project coordination.
• Comfortable working in a fast-paced startup environment.

Full-Time Responsibilities

• For full-time candidates, the role will involve deeper ownership of sprint operations, daily team coordination, project tracking, reporting, and cross-functional delivery support.
• Full-time Scrum Masters will be expected to work closely with teams throughout the day, maintain project dashboards, follow up on blockers, coordinate releases, and support multiple product or engineering workflows.

Part-Time Responsibilities

• For part-time candidates, the role will focus on structured sprint support, task tracking, meeting coordination, blocker follow-ups, reporting, and documentation.
• Part-time Scrum Masters should be available for key meetings such as daily standups, sprint planning, sprint reviews, retrospectives, and important coordination calls. The role requires disciplined follow-up and timely updates even within limited working hours.

Nice to Have

• Scrum Master certification or Agile training.
• Experience using Zoho Sprints, Zoho Projects, Zoho BugTracker, Zoho Cliq, Zoho WorkDrive, Zoho Sheet, or Zoho Analytics.
• Experience working with software development, SaaS, EdTech, or AI-based product teams.
• Basic understanding of UI/UX, QA testing, development cycles, bug tracking, and release workflows.
• Experience preparing sprint reports, project dashboards, weekly updates, or milestone reports.
• Familiarity with tools such as GitHub Projects, Notion, Google Workspace, Slack, ClickUp, Trello, Asana, or similar platforms.
• Prior internship, freelance, or academic project experience in Agile project management or product coordination.
• Experience supporting remote or hybrid teams.
• Interest in product management, technology operations, startup execution, and SaaS delivery.

What You’ll Gain

• Hands-on experience managing real SaaS and EdTech product workflows in a startup environment.
• Practical exposure to Agile, Scrum, sprint planning, backlog management, and release coordination.
• Experience working with Zoho-based project management systems similar to Jira.
• Mentorship from product, engineering, and business leaders.
• Opportunity to work closely with cross-functional teams and understand complete product development cycles.
• Learning opportunities in SaaS, AI, EdTech, project management, and product operations.
• Exposure to real business problems, live users, and high-impact product delivery.
• A feedback-driven environment that encourages ownership, learning, and continuous improvement.
• Access to Cult Elite and Cult Play Pass, offering wellness and lifestyle benefits to keep you energized and inspired.

Compensation

• Competitive compensation based on role type, availability, experience, skillset, and contribution.
• For full-time candidates, the package may include fixed compensation, performance-based bonuses, and equity participation through ESOPs.
• For part-time candidates, compensation will be structured based on working hours, responsibilities, and project involvement.

Benefits

• Flexible remote work options with occasional Bengaluru office meetups.
• Opportunity to work with product, engineering, design, QA, and business teams.
• Hands-on exposure to Zoho-based project management workflows.
• Learning and development support to help you grow in Agile, Scrum, product coordination, and project management.
• Health and wellness perks, including Cult Elite membership and Cult Play Pass, based on eligibility.
• Fast, feedback-driven culture with mentorship from experienced leaders.
• Opportunity to contribute to the future of education technology.

We are looking for a Scrum master who is eager to build a career in the scrum & project management. To apply, click "Apply Now" button in https://gosuperedtech.com/career/scrum-master