
Key Responsibilities
- Active participation in CMMI Level 5 Ver 2.0 (Services Model) pre-assessment & assessment
- Thorough knowledge in Service Delivery practices in multiple horizontals like Infrastructure, Enterprise Security
- Should start the process definitions, processes, templates, guidelines, and checklists from the scratch to align with the CMMi Level 5 Services Model version 2.0.
- Support for organizational process/workflow definitions
- Contribute/Coordinate process improvement activities.
- Process facilitation for projects/business activities/support functions
- Support for organizational data collection and analysis
- Assistance for organizational tools maintenance
- Promote /Support organizational library (Knowledge Repository)
- Effective/Inspirational trainer for organizational process
Candidate Profile:
- Expert in CMMi Level 5 Services 2.0 model.
- Should have participated as an ATM in at least one CMMi Level 5 Services 2.0 assessment and renewal process
- Experience in methodologies like Agile, Lean, SAFe Agile, Kanban, DevOps projects etc.
- Quality experience in Infra Services and Security services business
- Ability to understand business requirements and to design suitable process.
- Ability to identify gaps/improvement opportunities/risks in existing QMS.
- Knowledge of organizational data collection methods and analysis
- Ability in planning, coordinating, and conducting internal audits.
- Ability in serving business activities/projects as a process facilitator.
- Excellent communications skills
- Excellent MS Office Skills
- Well versed with latest trends in quality assurance and quality control.

About Empire IT Systems Pvt Ltd
About
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We are looking for a detail-oriented Business Analyst with expertise in Tableau, statistics, SQL, and Excel. The role involves data analysis, creating interactive dashboards, and providing actionable insights to support business decisions and improve operations.
Key Responsibilities:
- Data Analysis & Visualization: Use Tableau for dashboards and conduct statistical analysis.
- SQL & Data Management: Write and optimize SQL queries, ensure data accuracy.
- Reporting: Develop Excel spreadsheets, analyze business processes, and provide reports.
- Collaboration: Work with cross-functional teams to gather requirements and deliver insights.
- Project Management: Manage multiple projects, deliver timely reports, and support teams with data insights.

What we offer:
- A multi-disciplinary role with tremendous opportunity to learn and grow in an early-stage startup.
- An open work culture - We are committed to diversity, inclusion, and equal opportunity.
- Flexible working hours and leave policy.
Description:
As the Operations Manager, you will analyse the current state operations, propose workflows and tools that drive improvements to the app or for addressing country-specific needs. Identify and execute on opportunities, to streamline workflows and increase collaboration and productivity across the team. You will proactively track risks/issues with development, ensure business requirements are met, and advocate for future enhancements. Support the leadership team in implementing new ideas effectively within the Uable culture and manage change to maximise adoption of new tools or processes. Define operational metrics and develop reporting tools as needed, for leadership to understand business performance.
Your role/responsibilities:
- Understand the operational framework and work on efficient delivery mechanisms for customer support, Event management & programme management
- Build effective processes to handle escalations ensuring a high level of customer satisfaction.
- Work closely with learning design, product, growth, analytics teams to manage/execute the right processes.
- Ability to partner with global cross-functional business partners, engineering teams, and senior management, to identify and define short-term and long-term solutions to operational challenges.
- Leadership experience in process improvement and programme management experience in startups is a plus
- Coordinating cross function for implementing and execution of events, managing communication, managing event feedback surveys, handling post-event reports.
- Manage our events calendar, assisting with event marketing, monitoring timeframes, and delivering on event brief objectives.
Skills/Qualifications (good to have):
- Have a proactive outlook to problem-solving and willingness to adapt in a highly demanding, collaborative, and fast-paced environment with rapidly changing direction and new challenges
- Proficient in Office Suite and Lead Management Software & project management skills
- Work with the Product Owners and coordinate with project managers and other departments to get projects released on time.
- Ability to manage, monitors and measures project portfolio status, recommending corrective action as necessary, and communicate portfolio status to their management.
- Ability to participate in interviewing, hiring, and training team members; plan, assign, and direct work; appraise performance; reward and discipline team members; address complaints and resolve problems
- Relentless focus on operational excellence by setting the right processes and improving efficiency at every step and balance attention to detail with swift execution.
- Strong quantitative analytical skills and experience developing dashboards and reporting tools using spreadsheet applications, Tableau, etc. a plus.
- Knowledge of the iOS, macOS, and App Store ecosystem a plus.
Personality:
- You are a driven and curious person with the aptitude and agility to learn.
- You are an extrovert and a leader who has built great teams and a team player with great interpersonal skills.
- You are detail and process-oriented person by nature. A natural problem solver and a go-getter.
- You don’t settle with what-is, you constantly strive for excellence.
- You are an explorer with the ability to investigate and get the data; define and work on multiple tasks and complete work within deadlines.
- You are a clear and concise communicator with the ability to synthesize a lot of information quickly, highlight the key takeaways, and disseminate actionable insights.


Experience in Frameworks: Laravel
Must have good analytical and problem solving skills.
Good Knowledge of OOPS, PHP, MVC frameworks.
Write error free code and follow coding standards. Able to perform Code Review job.
Work closely with QA person to assist in the testing process.
Perform R&D tasks if assigned and communicate with the Designer and UI team.
Build reusable code and libraries for future use.
Able to work closely with the team and meet the tight deadlines where necessary.
Strong Communication Skills.
ABOUT US
Established in 2009, Ashnik is a leading open source solutions and consulting company in South East Asia and India, headquartered in Singapore. We enable digital transformation for large enterprises through our design, architecting, and solution skills. Over 100 large enterprises in the region have acknowledged our expertise in delivering solutions using key open source technologies. Our offerings form critical part of Digital transformation, Big Data platform, Cloud and Web acceleration and IT modernization. We represent EDB, Pentaho, Docker, Couchbase, MongoDB, Elastic, NGINX, Sysdig, Redis Labs, Confluent, and HashiCorp as their key partners in the region. Our team members bring decades of experience in delivering confidence to enterprises in adopting open source software and are known for their thought leadership.
THE POSITION
Ashnik is looking for talented and passionate people to be part of technical support team. You will be responsible for solving technical problems to ensure uptime. You will assist customers with their technical issues and questions around specific technology, including configuration and tuning and performance. Successful candidate should understand the importance of ownership of the problem and way to get it solved by leveraging the team in given time.
RESPONSIBILITIES
- Be the First point of contact for support queries
- Be responsible for solving customer queries and tickets in timely manner.
- Communicate with customer and internal team regarding problems reported and solved status in timely and effective manner.
- Log monitoring, event monitoring and resolving tickets in defined SLA.
- Apply updates and patches to keep the software up-to-date in line with organizational policies
- Provide support for installation and configuration.
- Monitor and identify areas of performance improvement
- Identify and write scripts for automating support tasks.
- Communicate effectively internally and with product support team to reproduce, resolve support cases and document them.
ESSENTIAL SKILLS
- Hands-On experience and skills in Linux operating system
- Knowledge of ELK stack or relevant technologies such as SolaR, Splunk etc.
- Good understanding of Indices Mapping , Index management such as archiving, reindexing, sharding etc.
- Good understanding of Analytical data structure and experience in deployment of same in the form of Reports and Dashboards
- Experience in NoSQL or RDBMS technology is desirable
- Python/Node.js or relevant data processing programming experience is preferred.
- Knowledge of Designing and Developing data pipeline using ETL tool such as Elastic Stack.
- Knowledge of real-time data collection with various data sources.
- Experience in deploying scalable Elastic cluster is desirable
QUALIFICATION AND EXPERIENCE
- 2 -4 years of experience in technical support role.
- At least 2+ years experience working across multi-cultural and geographically distributed teams
- Experience in trouble shooting, maintaining and supporting production setup
- Engineering or equivalent degree
- Ability to interact effectively with customers for problem resolution.
- Sense of urgency and ownership to get problems solved in timely manner
- Attention to details.
- Ability to work on multiple tickets/ support cases effectively and to be able to manage the time critical tasks.
LOCATION: Bangalore
Experience: Minimum 2 yrs
Package: upto 8 LPA

Gurugram, Haryana, India Engineering
https://apply.workable.com/builderai/j/C5C9E7EE52/ Description About Builder.ai Innovation is fueled by the power of possibilities. A few years ago, it was virtually impossible to innovate because building software needed a degree. It was simply too expensive, too complex, too risky, and ultimately, too inefficient. That’s why only 16% of projects were ever completed on budget and worse yet, 78% failed.
We're changing that. We’re flipping software development on its head and kicking out the notion that you need to be an expert or participate in boot camps to learn how to make an app. Builder.ai’s platform lets you order the perfect software app for whatever problem you’re trying to solve. Our AI-powered assembly line brings together Lego-like reusable features and experts from around the world to bring world-class ideas to life – ANYONE’s world-class ideas. Building software needs to be like ordering pizza – pick what you want, get recommendations for the features you need and all you have to do is wait until it's cooked and ready for you. Our human-assisted AI platform helps anyone build, run & scale tailor-made software. Everyone from the bakery in Riyadh and nursery in London, to large fortune 100 companies like the BBC or Pepsi.
Life at Builder.ai It’s a place where everything moves at lightning speed and it’s certainly not for the faint of heart. We celebrate diversity and push everyone to do more with less, while creating and championing a culture that empowers everyone to experiment, push boundaries and learn by doing. Every Builder runs to our core value system of HEARTT (Heart, Entrepreneurship, Accountability, Respect, Trust & Transparency) and we’re always looking for team players with a point of view, a sense of humility and a let’s-get-stuff-done attitude.
Our scale-up is at the intersection of a quirky startup where designers and machine learning specialists work on problems together and savvy commercial teams working with finance folks to invent new business models. #WhatWouldYouBuild We are looking for a Ruby on Rails developer that brings their own ideas to the table. This person must have significant expertise in ROR, as well as be highly detail oriented and self-driven. Furthermore, they must be able to inspire and mentor others when the need arises. We are looking for someone never says “I do not know how”, or “I have never done that before” - rather a person that says how about we try this
• Architecting and designing scalable backend systems • Integration and development of various microservices • Creating unit tests using RSpec • Reviewing other developers code as well as suggesting improvements
• Algorithm development and general optimization • Setting up CI/CD pipelines • Collaborating with various stakeholders including QA, DevOps, PMs and other developers • At Least 4 years solid experience on Ruby on Rails, including at least one start to finish project where you were the lead developer or a primary contributor. • Solid understanding of deploying and maintaining Rails apps within the AWS environment. • Ability to set up workers and deploy across multiple instances. • Git experience, some would say you are a git master. • If I asked your previous co-workers about you, they would say you were a good team player 6 Months Deliverable: • Collaborate with designers, product managers, and other software developers to deliver compelling user-facing products • Lead teams of developers in architecting efficient and reusable systems that drive complex applications across the stack • Create instrumentation, monitoring, and alerting tools to ensure availability/scalability during peak traffic times and implement solutions to maximize uptime • Identify and resolve performance and scalability issues Requirements • A strong drive and sense of ownership of the challenges we take on, coupled with a team-oriented, can-do attitude • Working knowledge of standard CS fundamentals (data structures, algorithms, complexity analysis) • A professional proficiency in English • A systematic debugging and problem solving methodology • Minimum of four years of experience with Rails 4/5
Benefits • Health and wellness benefits • Performance-based bonuses and stock options • Employee friendly policies • Generous vacation and time off benefits, including paid holidays • Generally flexible working hours
This innovative startup offers ready to drink alcoholic beverages for the global Indian. They are disrupting a $35bn market by offering consumers more choice, better packaging and an aspirational experience. The company is on track to be sold in more than 1000 outlets by the end of the year, and has raised a seed round of ~ $500mn from well known VCs and founders including First Cheque, Letsventure and Bhavish Agarwal.
The company was founded by an IIT Bombay alum who has more than a decade of experience in established global FMCG companies like P&G, as well as startups like Ola and FoodPanda.
As a Key Account Manager, you will be developing and managing a portfolio of Key Accounts and handling off-premise as well on on-premise sales.
What you will do:
- Handling key accounts, strategizing and driving sales and ensuring increase in business for the company
- Acquiring a thorough understanding of the business needs and requirements of the key customers
- Educating and updating the customers about the company’s products
- Serving as an important link of communication between key customers and the management
- Building and maintaining long-term professional relationships with the customers, obtaining feedback from customers and also handling escalations, if any
- Handling contracts and renewal with regards to the key accounts assigned
- Handling the commercial agreements, pricing, quotations etc. of the key accounts managed and reporting the same to the management
- Periodic review and course correction of sales plans as well as the key accounts and reporting the same to the management
- Handling internal stakeholders such as various internal teams and external stakeholders such as customers
- Analyzing and having an in-depth knowledge of competition and current market trends and reporting the same to the management in regular intervals
- Ensuring compliance of Government rules, laws and regulations while handling various documents, contracts and agreements
Desired Candidate Profile
What you need to have:- Graduation is a must
- Relevant work experience of handling sales and key accounts
- Previous work experience of handling a team is required
- Previous work experience from Beverage industry is required
- Excellent communication, negotiation, presentation and listening skills
- Proficiency in MS Office Suite
- A positive attitude towards achieving targets and closing sales


Responsibilities-
- Design and build applications for the iOS platform
- Ensure the performance, quality, and responsiveness of applications
- Collaborate with a team to define, design, and ship new features
- Identifying potential problems and resolving application bottlenecks.
- Fixing application bugs before the final release.
- Publishing application on App Store.
- Maintaining the code and atomization of the application.
- Designing and implementing application updates.
Skills-
- Proficient with Swift, Xcode, and Cocoa Touch.
- Experience with offline storage, threading, and performance tuning
- Familiarity with RESTful APIs to connect iOS applications to back-end services
- Knowledge of other web technologies and UI/UX standards
- Understanding of Apple’s design principles and interface guidelines
- Knowledge of low-level C-based libraries is preferred
- Familiarity with cloud message APIs and push notifications
Location: Indore
Immediate Joiners are preferred.
Company website- www.clarigoinfotech.com

