- To ANALYZE Business Requirements end-to-end & Documenting Requirements
- Write Good User Stories (Preferably using INVEST techniques)
- Specify acceptance criteria for features and user stories to ensure delivery of requirements that meet or exceed the business needs
- Create wireframe prototypes, Mockups and documenting them using Visio or similar tools
- Document requirements by creating use cases, functional and requirement specifications documents
- Collaborate with internal teams to ensure proper documentation of the product capabilities
- Own the Product backlog, elaborating and prioritizing user stories to be included in the backlog
- Presenting the product capabilities, gathering requirements and identifying gaps
- Interface with clients and partners to understand business environments, current and future requirements; participate as a solutions expert
- Roadmap prioritization, conceptualize new product features, and assist with competitive positioning
About ValGenesis, Inc
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Exp: 2-5 years
Working Days: 5
Vacancies: 1
Job Description: The opening is for a sales and business development position who will be responsible for Telesales, Preparing MIS of Customer Queries, client response and growing business with end clients.
Client activities include - scheduling client development meeting, explaining the sales objectives, obtaining requisitions / job orders, doing documentations and building relationships with clients
Responsibilities: Dealing with clients interested to study, work or settle overseas Daily responsibilities include preparing MIS of customer enquiry, consistently prospecting, pursuing, and closing new business Developing prospect lists and executing pre-determined targeted sales to generate new business, cold calling, proactively seek new avenues to attract prospective clients and marketing top candidates to clients.
Require excellent verbal and written communications skills. Ability to sell to various levels of management and gain prospective new clients along with building client relationships will have an added advantage.
Proven track record of achieving and surpassing targets, team player and entrepreneurial drive to succeed we are looking for someone who is eager to grow and excel in this field.
Urgent required.
- 3+ years of Business Analyst experience preferably in Saas, customer experience or customer service domain.
- High attention to details and have proven ability to manage multiple, competing priorities simultaneously
- Experience with hands-on day-to-day problem solving, implementing quick and effective action plans to meet short term priorities.
- Manage a cross-functional process to translate the desired customer experience into a logically sequenced and optimized product roadmap and major product releases. Create buy-in for the product roadmap with internal and external stakeholders.
- Open to discuss the requirement with the client over a call/ in person meeting.
- Develop high quality BRD's and effectively prioritize and manage the scope of each product launch to deliver key capabilities on time and on budget.
- Coordinate with multiple stakeholders , including customer service teams, UX designers, and engineers, to share timelines and deliver the client requirement/ product features within the shared timelines.
- Daily standup with various teams to track the progress.
- To oversee the development and improvement of customer service products or platforms within an organization
- Execute on the existing roadmap and contribute towards shaping the long-term strategy for CS self-service products.
- Creating and maintaining a product roadmap that outlines the vision, goals, and timeline for the development and enhancement of customer service products.
- Effectively communicating product updates, progress, and milestones to internal stakeholders, executives, and customers, ensuring transparency and alignment throughout the organization.
• Gain in-depth knowledge of current Operations processes, inefficiencies, issues, and risks.
• Pro-actively engage, manage and build strong relationships with both Operations business and
technology) stakeholders.
• Knowledge of Agile.
• Ability to drive multiple agendas and effectively manage priorities
• Strong communication and presentation skills, with senior stakeholders, with an excellent
standard of English (written and spoken)
• Work with the business to understand their requirements, define new processes and
workflows.
• Be an active, vocal team member of workshops, discussions, and working groups.
• Document requirements in a clear, unambiguous manner. Ensure they are understood by all
parties and sign-off are achieved.
• Propose relevant solutions and alternatives to meet business needs. Translate into clear,
automated and globally standardized future state models
• Create functional and design specifications, ensuring all stakeholders, globally, are in
agreement and provide sign off
• Preparing Data Flow Diagram, Process Flow Manual DFD in Visio, UML diagrams.
• Ensure the overall quality of business requirements, functional specifications, and supporting
documents meet the bank's standards
• Ensure development and testing teams understand the requirements and future state
processes and that they are fully engaged early on in the project.
• Provide ongoing support to the technology and testing teams as required e.g. reviewing of
test cases, closeout open issues/questions, manage change request process, etc.
• Assist the business with UAT, including communications, planning, preparation, and test cases
• Proficiency in Access, PowerPoint, and MS Word
• Identify risks and issues early. Communicate them to the relevant people in a timely manner.
Propose and plan mitigating steps.
• Work closely with Project Managers to ensure stakeholders are fully engaged,
communications are regular and honest and expectations are well managed.
- Have outstanding written and spoken English and experienced in writing business letters for the organization, technical documentation including manuals.
- Responsible for a full range of activities which ensure the operational effectiveness and excellence of the business unit.
- Ability to Review, analyze, and create detailed documentation of business systems and user needs, including workflow and steps required to develop or modify computer programs.
- Have the ability to Design & develop new process & provide expert advice on and/or assist in implementing new processes.
- Have vast experience in proofing and editing.
- Excellent computer skills and expertise in using Microsoft Office tools.
- Have excellent research skill and can use Internet research tools in an efficient way
- Have good Knowledge and experience in SEO techniques.
- Comfortable and ease with using popular web technologies.
- Work with multiple Business Departments and IT teams to capture requirements and help designing and implementing the solution
- Ability to communicate effectively both over the phone and in person & Strong research skills developed through work experience and course work.
Please refer to this link for more details; https://www.senseicrm.com/" target="_blank">https://www.senseicrm.com/
Company Intro
Java R& D Pvt. Ltd. is a fast-growing software development & consulting company, delivering expertise for IT solutions business processes and strategic consulting, through its global delivery and sourcing model. Our Parent company is headquartered at Fair fax, Virginia in the United States of America. Our clientele range from Fortune 500 companies to State, Federal, Small and Medium sized businesses from varied industries and domains.
Job Description
We are looking for enthusiastic candidates with excellent communication skills for the post of Process Manager / Leader for our company. We work in a culture where we move fast, take risks, and fear mediocrity. We maintain a young vibe and small company feel. Changes come fast for betterment still we maintain strong consistency.
Position: Process Manager / Process Lead
Type: Permanent (Full Time)
Location: Bhopal
Work Days: 5 days a week - Monday to Friday (permanent night shifts)
Timings: 6:00 pm - 3:30 am (DLS-7:00 pm-4:30 am)
Responsibilities:
1. End-to-end coordination for client interviews and tests during the pre-sales phase.
2. Understand client requirements and explain to the developers
3. Identify, Coordinate and work with developers to develop small sample code or POC usually 2-5 hrs tasks.
4. Prepare developers & conduct mocks for interviews, coding assignments and tests
5. Prepare and review technical write-ups, technical use cases for projects, and functional use cases for projects.
6. This is not a coding or a client-facing role.
Requirement:
1. Having 4 +years of experience in the IT/ ITES industry
2. Preference will be given to some exposure in either development/ Development Support environment.
3. Excellent interpersonal and communication skills.
4. Must be energetic, and proactive and should have multitasking ability.
5.Education: 60% Throughout (any graduate)
● Work closely with Product managers to deliver high quality experience
for students to learn joyfully without gaps.
● Support aligned product manager for functional testing and feature
demo readiness
● Organize artifacts as required by Product manager to iterate on
experiments being done to get market, persona understanding
● Work closely with Product manager to define the process of curating
education content required for a subject
● Interface with Teacher to organize content for a subject and ingest it into
backend system
● Understand the subject details to help Product manager, Teacher take
right approach to package right features, content for that subject
● Be a facilitator in appropriate sessions being conducted to understand
student and see if the content is working for target students
● Support product manager in analyzing data collected by system and
various experiments to enable decision making
What you need to have
● An avid learner who takes pride in making learning joyful
● Knowledge of Office tools like Powerpoint, Excel and ability to learn
quickly for a task
● Understanding of the engineering process to ingesting data from one
system to another.
● Creative skills to present subject content in an engaging way with help
from designer
● Analytical skills to help make feature related decision on effectiveness in
engaging students
● Work experience of 1 to 2 years with content or engineering team(s)
● Graduate or B.Tech with MBA good communication skills
- Work with clients and end-users to gather, understand, and define business requirements
- Should have Experienced in a Salesforce implementation through the full Software Development Lifecycle
- Develop user stories and to-be process flows to support the design and development of Salesforce solutions for our clients
- Work collaboratively with team members to design a solution that will meet a client's business requirements and fulfill user stories.
- Collaborate with developers to test and verify that solutions will meet the business requirements
- Participate in key meetings with clients and should have prior experience of working with them on-site including requirement sessions, system demos, user acceptance testing, and end-user training.
- Salesforce Admin Certification and one Consulting Cloud Certification (Sales, Service, or Community.
- In this role, the analyst is expected to have exemplary communication and documentation skills.
- Constructs forecasts, recommendations, and document Business Related Document based on business data and Salesforce knowledge
1.Demonstrating the product features to new customer (Online or Onsite)
2.Product show cases to client team during Implementation or after GoLive (after releasing the feature in Live).
3.Preparation of Business Case Document & coordinating with client or vendor team to understand the business objective or business need
4.Preparation of Business Requirement Document (BRD), Functional Specification Document (FSD) and Software Requirement Specification (SRS) along with sign-off from client team.
5.Designing Wire Frames & Prototype Documents along with sign-off from client team.
6.Regular follow-ups on any pending sign-off’s from stakeholders.
7.Regular follow-ups with Dev Team to complete the pending requirements.
8.Responsible for preparation of Use Case Document in collaboration with Testing team
9.Follow-up with client on further clarifications on requirements along with any additional information.
10.Scheduling the meetings with Client & Dev team for any technical clarifications
11.Responsible to maintain Requirements Tracker & ensure updating the same on daily basis or Weekly basis for project status reporting to Management
12.Responsible to maintain Work Tracker on BRD, FSD, Prototype or any other document & ensure updating the same on daily basis or Weekly basis for status reporting to Management
13.Validating the requirements as per BRD, SRS, FSD or Prototype or any other business document & ensure the readiness of the system.
14.Responsible for requirements verification – Functional or Regression Testing (if necessary)
15.Preparation of Release Notes & sharing the same with Client.
16.Handing over the user manuals
17.Regular follow-ups with Dev Team on pending tickets or issues raised by Client team.
18.Answering Request for Proposal (RFP) & Request for Information (RFI).
19.Preparation of Solution Approaches (applicable for New & Maintenance projects), Proposal Document (Applicable for Maintenance projects).
20.Preparation of Business Presentations (Power-Point Presentations) or Project Status Meeting presentations.
21.Preparation of Brochures
22.Responsible to answer Magazine or Interview Questions shared by Media