Scrum Master

Job Title : API Connect Gateway, IIB & MQ  Administrator

Job Location : Bangalore

Shift : 24*7

Only Male candidates are required for this position.

Essential Roles & Responsibilities:  

•  Experience in creating, installing, managing and supporting the API components of IBM which includes Datapower & API Connect
• Overall responsible for upgradation, fixpacks, configuration, and maintenance of DP, APIC.
• Use the API Dev Portal to manage the lifecycle of APIs across multiple API catalogs 
• Maintain security profile of IBM DP, APIC and APC using TLS profiles and other mechanisms to ensure a secure operating environment
• Configurations using CMC – organisations, catalogues, spaces, Authentication, plans etc.,
• Monitor the performance of APIs and address any issues in a timely manner
• Backup and restore of IBM API Connect & APC configuration data
• Perform DR of APC &  APIC as per bank requirement
• Documentation of system configurations, processes, procedures and also follow them.
• Strong written and verbal communication and interpersonal skills
• Applying the security/application patches whenever suggested by the IBM
• Coordinating with OEM for resolving the tickets and security points raised by internal security team
• Hands on experience on up-gradating the existing platforms to latest version of IBM products
• Patching activities should be carried out
• Troubleshooting the application and provide the RCA to the respective teams
• Proper Analysis and taking right action at the right time.
• Manages technical rollout, perform PIR and post deliverable support/technical strategy
• User management for developer activities, manage RBAC and privileges for Integration layer
• Provide technical support, guide developers and other stake holders(including/coordinating with IBM Tech Support) in troubleshooting and debugging issues related to API Connect, Datapower, API connect & IIB and MQ.
• Overall responsible for upgradation, fixpacks, configuration, and maintenance of DP, APIC, APC & IIB and MQ
• Use the API Dev Portal to manage the lifecycle of APIs across multiple API catalogs
• Maintain security profile of IBM DP, APIC and APC using TLS profiles and other mechanisms to ensure a secure operating environment
• Manages technical rollout, perform PIR and post deliverable support/technical strategy
• User management for developer activities, manage RBAC and privileges for Integration layer
• Configurations using CMC – organisations, catalogues, spaces, Authentication, plans etc.,
• Monitor the performance of APIs and address any issues in a timely manner
• Backup and restore of IBM APIConnect & APC configuration data
• Perform DR of APC &  APIC as per bank requirement
• Documentation of system configurations, processes, procedures and also follow them.
• Strong written and verbal communication and interpersonal skills
• 8+ years of professional experience in Enterprise Application Integration using IBM WebSphere MQ and IBM integration Bus.
• Installation, configuration, upgrading, troubleshooting and system administration of WebSphere MQ and IIB on various platforms like Unix, AIX and Windows platforms.
• Having very good experience in Web Sphere MQ v7.0, v7.5, v8.0, v9.0 and IIB 9.0, v10.0
• and configuring Queue managers.
• Troubleshooting and Managing IBM Web sphere MQ queues, channels, listeners, intercommunications (TCP/IP).
• Enabling Triggering on MQ queues based on the requirement of various interfaces.
• Installation and configuration IBM Web sphere MQ v8.0, v9.0 and IIB v10.0 on Linux and windows servers.
• Performed admin tasks using MQSC scripts and Monitoring the Queue managers.
• Configured and implemented Distributed Queuing on Client/Server architectures.
• Experienced in setting up MQ queue manager Cluster environment like Cluster Distribution and Workload Balance Management environments.
• Create and maintain good technical documentation.
• Knowledge on IBM integration bus to create the Integration nodes, Configuration Manager & Integration servers.
• Good Knowledge in MQ SI commands to Create, Start &Stop of the Broker Objects.
• Good knowledge on Upgradation & Migration process.
• Good knowledge on Bar file deployments through toolkit as well as command mode also.
• Configuring Integration nodes by setting up the database connections like, ODBC/JDBC connections.
• Experience in working with RDBMS like Oracle and SQL Server.
• Working knowledge with Incident tickets and Change requests on day-to-day basis.
• Guided the new team members on the project description.
• MQ Backup & Recovery process.
• to work in different shift timing to support customers.
• 24x7 Production control support and on-call support.
• Good attitude towards corporate environment.
• Good communication skills, Need to participate in client meetings.
• Handle regular day to day IT Infra operations.
• Working on Service Desk tickets.
• Coordinating with IT stake holders to fix the issues.
• Participate in internal/external audits to showcase the IT compliance status.
• Perform the IT related task and update the status higher management on regularly.
• Participating in Day/Weekly status review meetings
• Excellent oral and written communication skills
• Experience in tuning and configurations.
• Ability to obtain and maintain a Minimum Background Investigation (MBI)
• A minimum of 3+ years of overall experience in IT Middleware Domain with proven experience in Middleware Operations.
• Client Meetings, External Audit.

Required Professional and Technical Expertise: 

• A minimum of 3+ years of overall experience in IT API Gateway, IIB & MQ with proven experience in Middleware Operations.

Preferred Professional and Technical Expertise: 

• BE/ BTech/MCA/Diploma.

About Us

Classplus is India's largest B2B ed-tech start-up, enabling 1 Lac+ educators and content creators to create their digital identity with their own branded apps. Starting in 2018, we have grown more than 10x in the last year, into India's fastest-growing video learning platform.

Over the years, marquee investors like Tiger Global, Surge, GSV Ventures, Blume, Falcon, Capital, RTP Global, and Chimera Ventures have supported our vision. Thanks to our awesome and dedicated team, we achieved a major milestone in March this year when we secured a “Series-D” funding.

Now as we go global, we are super excited to have new folks on board who can take the rocketship higher🚀. Do you think you have what it takes to help us achieve this? Find Out Below!

What will you do?

• Connect the dots between business goals and consumer problems through product development
• Solve the most challenging problem of scaling and business logic
• Design and develop services using test driven development with near 100% code coverage
• Develop and deploy services continuously using CI/CD on a daily basis
• Identify and own meaningful metrics for success and move them dramatically.
• Prepare and present management updates on key initiatives. Communicate clearly at all levels in the organization.
• Conduct multivariate experiments to constantly validate hypotheses and bash all the myths

You should apply, if you

• Display expertise: Have strong proficiency with Nodejs, My SQL, MongoDB and Caching and with code versioning tools, such as Git
• Can improvise: Understand the nature of asynchronous programming and its quirks and workarounds
• Showcase all round knowledge: Understand accessibility, security compliance, user authentication, and authorization between multiple systems, servers, and environments
• Can simplify: Can integrate multiple data sources and databases into one system. This also includes creating database schemas that represent and support business processes, and can implement unit tests
• Can figure out the basics: Understand fundamental design principles behind a scalable application

Being a Part of the Clan!

At Classplus, you’re not an “employee” but a part of our “Clan”. So, you can forget about being bound by the clock as long as you’re crushing it workwise😎. Add to that some passionate people working with and around you, and what you get is the perfect work vibe you’ve been looking for!

It doesn’t matter how long your journey has been or your position in the hierarchy (we don’t do Sirs and Ma’ams); you’ll be heard, appreciated, and rewarded. One can say, we have a special place in our hearts for the Doers! ✊🏼❤️

Are you a go-getter with the chops to nail what you do? Then this is the place for you.

Skills :-

• Should have strong experience in Automation testing, developing and executing test cases.
• Should have strong experience in Selenium with Java
• Should have a good amount of experience working with Web Application and Mobile Application testing
• Hands-on experience on Functional, Regression, System and UAT Testing.
• Experienced with few of the Automation Testing tools : Selenium, Java, TestNG, SOAP UI/Rest API and Appium.
• Exposure to Agile Scrum, Jira or Confluence.
• Should be familiar with the Linux environment.
• Should have good written and verbal Communication Skills

Role: Java Developer.

Location: Hyderabad

Mode of Employment : Permanent

Experience Required: 4 to 8 Years

Primary Skills: 

Java , spring, Hibernate

The Role

The Project Manager will be responsible for ensuring all projects are delivered using a ‘best-practice’ project delivery approach and are delivered within the agreed scope, time, cost and quality.

Deliver high-quality shippable products as per the scope of the program. He/She will understand the key requirements and scope of the project working with the Product Owner and Business stakeholders.

How You Will Make an Impact:

• Understand how the product works and how it is used by customers.
• Apply strong engineering principles to drive the development and delivery of the Hotfix and minor release. This role has the ultimate responsibility to manage customer satisfaction and team engagement.
• Technically hands-on and support and guide the team members in solutions to customers and driving the best engineering practices for developing software.
• Implement the Agile frameworks in its entirety in the capacity as a flow manager. Ensure the development teams are practicing the core agile principles
• Establish clear ownership for project tasks, ensure that team members have the tools needed and provide timely feedback.
• Report (or contribute in preparing the status report) to the Project Steering Committee as per the schedule and agreed-upon metrics. Track progress and review project tasks to meet project deadlines.
• Assess project issues and identify solutions to meet productivity, quality, and customer goals.
• Timely Interaction with customers on/ off-site to troubleshoot issues, suggests workarounds.
• Should be able to guide/work with the technical team for quicker resolutions and achieve productivity goals for the team.
• Should be able to drive initiatives for productivity and ticket resolution quality improvement.
• Work on providing innovative ideas to improve ticket closure quality.
• Should suggest functionality in the platform to provide ways to improve turn around time for tickets
• Should drive and provide efficient ways for resolution/fixes of common issues across the customers.
• Propose ways to reduce overall tickets, operational efficiencies, and features for product to reduce the support tickets
• Should suggest better implementation for product based on usage on Production
• Should be able to suggest/implement the optimum process for a ticket raised to fix on PROD cycle
• Propose optimum process across departments at interfacing points, do regular ticket analysis and fine-tune the process
• Work on increasing supportability to product, Lead on RED account working with various departments/stakeholders.
• Ensuring Ticket Hygiene with Goal of SLA adherence. Problem and backlog management
• Contribute to knowledge base articles for both customer and internal staff to reduce troubleshooting time and drive faster issue resolution.
• Own large customers for day to day interactions with customers as required. Ensure SLAs are adhered to the accounts
• Ensure successful transition from SE, have regular connection with customers team management and attrition management.

People Management & Recruitment:

• Recruit and manage the team - Coach and Mentor the team members on career growth including performance management discussions. Be the evangelist for a high-performance culture
• Responsible for Resource planning & Optimization driving with utilization to timely deliverables.
• Should engage the team with team building and motivational activities.

What You Bring to the Team:

• 5-7years of solid experience in software product development. Should be in a manager role for at least 4+ years.
• Bachelor’s Degree in IT or Computers Engineering or equivalent degree in Computer Science
• Demonstrated understanding of Project Management processes, strategies and methods
• Experience mentoring, coaching and developing rising talent in the technology department
• Excellent time management and organisational skills and experience establishing guidelines in these areas for others
• Strong sense of personal accountability regarding decision-making and supervising department teams
• Experience working in a high-level collaborative environment and promoting a teamwork mentality 
• Managerial experience applying analytical thinking and problem-solving skills
• Ability to predict challenges and seek to proactively head-off obstacles 
• SCRUM, APM and other agile certificates will be nice to have

Technical Ability:

• Should have experience in transitioning projects (Development and Maintenance).
• Past experience in Building and Managing high-performance teams.
• Exposure to the SAP Platform
• Strong Working Experience in JIRA
• Should have prior development background along with current support role.
• Strong and proven background with experience in Troubleshooting on the Mobile platform
• Knowledge and/or experience with widely successful Agile techniques: Scrum and Kanban.
• Strong orientation towards Technical and functional aspects of the product.
• Strong influencing skills and ability to prioritize the backlog.
• Understanding of customer support processes and tools.

• 3+ years proven work experience as a Mobile developer.
• Experience using web services (HTTP, REST, SOAP) using JSON, API and API Framework) .
• Good knowledge of object-oriented design patterns and Multi-threading concepts
• Good knowledge of the SQLite database and the Google Play Services like Push Notifications (fcm/sns)
• Strong mobile UI design (multi-screen resolutions), coding, support and maintenance
• Knowledge of HTML5, Bootstrap, JavaScript,
• Experience with third-party libraries and APIs (like Facebook, Twitter, etc.)
• Proficient iOS and Android mobile app experience are a plus
• In-depth knowledge of at least two Framework/Libraries like React Native / Ionic / Framework7 / Aurelia / PhoneGap / Flutter and angular / react / vue / Mobile Angular UI/ Kendo UI.
• Knowledge of bench marking and optimization
• Mandatory : self sufficient developer and must have prior experience of hybrid development [atleast 3 projects]

• This position involves testing activities of all phases of software development life cycle and the development of GUI automated tests for end-to-end testing of a Business-to-Business web application that spans Front Office (website) and Back Office (Linux) implementations. The successful candidate will be working closely in a team environment with product development engineers and quality assurance to create automated acceptance, functional, smoke tests and performance tests.
• Ownership of the entire test cycle for an Agile team, including story decomposition and sizing, test and test automation approach, test plans and objective creation, testing.
• Maintaining test suites and test tools, test environment setup, defect management, test execution and test reporting.
• Work on improving Best Practices in Test Management and Quality Assurance Process.

• 5-10 years of experience.
• Minimum 5 years of Experience in Selenium Web-driver. 
• Good understanding of QA methodology, automation expertise and ability to code.
• Good understanding of various operating systems such as Microsoft Windows and Linux/Unix.
• Good knowledge of SQL and relational database such as Oracle, MS SQL Server, and MySQL.
• Good understanding of browser technologies such as Internet Explorer, Mozilla, Firefox, and Google Chrome.
• Good knowledge of Rest API testing.
• Some knowledge of programming/scripting languages/environments such as XML, JavaScript, Perl, PL/SQL and Unix/Linux Shell, Python.
• Some understanding of network protocols such as TCP/IP, HTTP and SSL.
• Some knowledge of programming languages such as Java.
• Experience with tools such as Selenium strongly desired.
• Experience with tools such as cucumber strongly desired.
• Experience in supply chain management software and industry an advantage.
• Ability to work both independently and in a team environment. 
• Must possess critical thinking skills in addition to good interpersonal and communication skills. 
• Willing and able to create and adapt to new tools or technologies.