Scrum Master

Experience: 3–7 years

Location: Pune (Baner) / Hybrid

Markets: North America, EU, Australia

Compensation: ₹7–9 LPA (Fixed) + ₹3–5 LPA (Performance Incentives)

About the Role

High-ownership Account Manager role managing international clients across North America, the EU, and Australia

Hands-on Individual Contributor role with a clear path to Account Management Lead

Act as the bridge between clients and internal teams to ensure delivery excellence and client satisfaction

Own client experience, retention, and account growth

What You Will Own

Client Relationship & Customer Success

Own end-to-end relationships for 6–8 client accounts

Act as the primary point of contact

Drive client satisfaction, retention, and long-term engagement

Proactively identify risks, concerns, and growth opportunities

Account Operations & Coordination

Drive follow-ups on proposals, contracts, and legal documentation

Manage invoicing coordination and payment follow-ups

Ensure strong coordination between clients and internal teams (tech, design, marketing)

Client Pulse & Escalation Management

Identify early signals of client dissatisfaction or delivery risks

Escalate proactively and drive resolution with ownership and speed

Reviews & Reporting

Own Quarterly Business Reviews (QBRs)

Prepare and present:

Project status updates

Performance summaries

Insights and recommendations

Ensure clarity, transparency, and trust with clients

Account Growth & Expansion

Identify and drive upsell and cross-sell opportunities

Contribute directly to revenue growth across managed accounts

Team Building (Future Scope)

Hire and manage interns / junior account managers

Contribute to process building and best practices

Grow into a team leadership role

What We Are Looking For

3–7 years in Account Management / Customer Success (IT services / eCommerce / SaaS preferred)

Strong experience working with North American clients

Excellent communication, presentation, and stakeholder management skills

Willingness to work across time zones (late evening/night calls when required)

Strong ownership mindset and problem-solving ability

Ability to manage multiple accounts (6–8 simultaneously)

Assertive, confident, and proactive in client interactions

Nice to Have

Experience in a B2B eCommerce or digital agency environment

Exposure to EU / Australia clients

Experience mentoring or managing junior team members

Growth Opportunity

Path to Account Management Lead / Customer Success Lead

Opportunity to build and lead a team of Account Managers

Direct exposure to global clients and the leadership team

Role Impact

Manage a portfolio of international accounts contributing directly to company revenue

Earn performance incentives linked to account growth and retention

PLEASE APPLY ONLY IF YOU HAVE BEEN A PART OF AN EARLY STAGE STARTUP & WORKED WITH THE FOUNDER/S.

Role: TA Specialist

Location: Sultanpur, Delhi

Your Role

Talent Acquisition & Ops

• Designing and updating job descriptions.

• Sourcing potential candidates from various online channels.

• Advertise job openings on company's LinkedIn profile, Social Media, Job portals and internally - Screen incoming resumes and application forms and interview candidates.

• Coordinate with the hiring Managers for the qualified/ shortlisted candidates.

• Send job offers and answer queries about compensation and benefits.

• Collaborate with Managers to identify future hiring needs.

• Act as a consultant to new hires and help them onboard.

Must Haves

• 1-3 years of proven experience in the required field.

• Understanding of hiring, general human resources policies, procedures and compliances - Good written and spoken communication skills.

• Aptitude for problem-solving.

• Good knowledge of MS office.

• Attention to detail.

Why is this exciting to you?

-You are interested in being a part of a young and fast paced environment; to implement market best practice.

-You realize that you are joining the team at an early stage, and can play a pivotal growth role as the company grows; you are excited to be early at the table.

We are looking for a resilient, empathic Business Development Executive to contribute to the growth of our company. Business development executives are responsible for finding and retaining clients, encouraging extant clients to purchase added products or features, and remaining abreast of changes in consumption.

Roles and Responsibilities

Desired Candidate Profile

Title: ServiceNow Development / Architect(CSM)

Exp: 3 - 10 years

Location: Any InfoBeans' location - Pune / Indore / Vadodara / Chennai

Job Brief:

Our company is seeking a skilled Graphic Designer Lead to create captivating and brand-aligned graphics across various media. The ideal candidate should have 3-5 years of experience in graphic design and be proficient in Adobe Photoshop, Illustrator, and other graphic design software. The candidate should have a deep understanding of current design trends, be able to work in a fast-paced environment and meet tight deadlines. As a Graphic Designer, you will work closely with copywriters and the creative director to develop, create, and implement visual designs for our digital products.

Responsibilities:

• Develop creative and original design concepts and ideas that align with the company's brand and message, using different styles, techniques, and mediums.

• Design and create original artwork for digital products such as web pages, social media platforms, emailers, notifications, and other digital media.

• Ensure that all graphics, illustrations, and layouts are visually appealing and on-brand.

• Collaborate with internal teams, including product development and marketing, to conceptualize and create graphics and illustrations to use in our digital products.

• Communicate and present conceptual ideas and design solutions effectively to the team and stakeholders.

• Follow the product design and illustration guidelines, as well as extend the existing design and illustration styles.

• Manage the development, delivery, and publishing of graphics across all digital platforms, ensuring timely delivery.

Requirements:

• Bachelor's degree in Graphic Design or related field.

• 3-5 years of experience in graphic design, with at least 2 years of leadership experience.

• Proficient in Adobe Photoshop, Illustrator, and other graphic design software.

• Experience or knowledge of a wide spectrum of marketing channels - Facebook & Instagram ads and engagement posts, emailers, notifications, etc.

• Exceptional creativity, innovation, and a deep understanding of the latest design trends.

• Ability to identify and define visual design issues and solutions.

• Accuracy and attention to detail.

• Ability to work methodically and meet deadlines.

• Ability to create cartoony and stylized styles for social media platforms and marketing purposes.

If you are a highly creative and innovative Graphic Designer with leadership experience and a passion for creating engaging visuals, we encourage you to apply for this exciting opportunity!

• Linux OS administrator
• Experience with WHM / Cpanel 
• Experience working on MS Azure.
• Experience with handling domain names and registrars 
• Experience with backups 
• Knowledge of cloud and dedicated computing
• Experience in setting up OS, Web server (Apache), App server (Tomcat) and its management
• Knowledge of Data security and have implemented OS security measures, deployment of security patches/ upgrades
• Knowledge of networking and cloud technologies
• Deployment of software releases, release management

• You will be part of a collaborative project team
• Will leverage several proprietary and standard tools to implement technical solutions.
• Responsible for understanding business requirements, providing estimation, developing solution, writing unit test scenarios and fixing defects for assigned applications.