Digital Marketing Associate ( F&B Client )

Location - Bangalore

Role - HR Generalist

Responsibilities

1. Manage our recruitment and onboarding cycle and ensure we always meet our staff requirements

2. Regular update on sharing HR best practices in the industry

3. Engagement interventions with the team to improvise on their productivity and effectiveness for direct & indirect employees

4. Prepare and follow up on the career progression plan and development of the same

5. Consistently recruiting excellent staff

6. Maintaining a smooth onboarding process

7. Training, counseling and coaching our staff

8. Resolving conflicts through positive and professional mediation

9. Carrying out necessary administrative duties

10.Conducting performance and wage reviews

11. Developing clear policies and ensuring policy awareness

12.Maintaining and reporting on workplace health and safety compliance

13.Handling workplace investigations, disciplinary and termination procedures

14.Maintaining employee and workplace privacy

15.Undertake tasks around performance management

16.Promote HR programs to create an efficient and conflict-free workplace

17.Organize quarterly and annual employee performance reviews

18.Enhance job satisfaction by resolving issues promptly, applying new perks and benefits and organizing team building activities

Requirements

1. 4+ year of experience as an HR Generalist

2. Problem-solving must be able to critically and actively analyze situations, spot issues, and present viable solutions

3. Team player, flexible, patient, and able to work cross-functionally, managing and motivating employees

Job Description: We are looking for a skilled Content Strategist with at least 3 years of experience to join our team. You will be in charge of creating and implementing a content strategy that is in line with our overarching marketing and business goals in your capacity as a content strategist. In order to produce interesting, pertinent, and valuable content that appeals to our target audience, you will closely collaborate with our marketing, design, and product teams.

Roles and Responsibilities:

• Develop engagement strategies and content calendars for official online communities/groups on platforms like Instagram, Facebook, Twitter & more

• Conduct research to understand our target audience and their needs, and develop buyer personas and content maps to guide content creation

• Drive partnerships & collaboration with relevant online communities, superusers & social media influencers

• Work with product, creative, content & brand partnerships teams to develop member messaging for new campaigns, features, and product launches

• Create a social engagement playbook/guideline for community moderators and ensure that content is published on schedule

• Write and edit high-quality, engaging, and informative content for a variety of channels (social media posts, blogs, newsletters etc.)

• Track & report trending topics and sentiment & feedback among the member community across all channels (social media, reviews, support, etc.) 

• Formulate customer delight moments

• Use data and analytics to measure the success of our content, and make data-driven decisions to improve content performance

• Stay up-to-date with industry trends and best practices in content marketing and SEM, and make recommendations for continuous improvement

• Responsible for developing a sense of community amongst the Client creator base

• Ensure all Client creators are benefiting from the community

• Develop non-product solutions that will enable retention and increase customer satisfaction

• Develop partnerships that will help in creator retention

• Contribute to the development of our overall marketing and business strategies, and provide insights and recommendations based on your expertise in content marketing

Requirements:

• Graduate with at least 3 years of experience in social media marketing, community engagement, content marketing, content strategy, or a related field

• Bachelor's degree in marketing, communications, journalism, or a related field would be a plus

• Active and engaged participant in social media

• Excellent writing, editing, and proofreading skills, with a keen eye for detail

• Strong communication and presentation skills to communicate the message effectively

• Strong interpersonal skills and ability to build relationships with cross-functional stakeholders

• Highly organized, detail-oriented, and able to manage/execute multiple ongoing projects

• Familiarity with content management systems (CMS) and email marketing platforms

• Proficiency in SEM best practices and the ability to optimize content for search engines

• Proficient knowledge of Data Analytics and strong analytical skills, with the ability to analyze data and use insights to improve content performance

• A passion for content marketing and a desire to stay up-to-date with the latest trends and best practices

• Ability to identify and track relevant community KPIs

• Good network among influencers

We offer competitive salaries, a collaborative work environment, and opportunities for growth and development. If you are passionate about creating exceptional user experiences and meet the requirements above, we encourage you to apply!

Hello, 

I am seeking a project manager who can help me manage and coordinate various projects using Asana, a web-based project management tool. The ideal candidate should have: - At least two years of experience in project management, preferably in the same or similar industry as mine - Proficiency in using Asana for creating, assigning, tracking, and reporting tasks, subtasks, milestones, dependencies, and deadlines - Excellent communication skills, both written and verbal, to communicate effectively with team members, clients, and stakeholders - Ability to work independently and collaboratively, as well as prioritize and multitask in a fast-paced environment - A proactive and problem-solving attitude, with a keen eye for detail and quality.

The ideal candidate is a highly resourceful and innovative developer with extensive experience in the Laravel framework. We use GIT for version control and the candidate must have experience in working in a team environment using tools like Github, Gitlab, etc. 

• Perform a mix of maintenance, enhancements, and new development as required.
• Work cross-functionally to convert business needs into technical specifications.
• Help with database and backend architecture. 
• Create API endpoints

Required Qualifications:

• 2+ years of experience in web development and software design
• Expertise in Laravel Framework, and MySQL databases.
• Working knowledge of GIT and Github.
• Experience with creating REST-based API endpoints

ABOUT US

Zolve’s mission is simple: we want to make financial products accessible to everyone. Zolve offers the ambitious a plethora of products to simplify banking in the US, such as:

• A Bank Account you can create from anywhere in the world in under five minutes
• A high-limit Credit Card that helps build a healthy credit score
• Easy, lightning-fast, cross-border money transfers with the best rates in the market

RESPONSIBILITIES

• Responsible for driving customer excellence & bringing the customer perspective to all business decisions
• Work with cross-functional teams (business, product, design, content, marketing etc.) and wear the hat of the customer to constructively challenge the teams and to develop a customer-first mindset and implement customer focused strategies
• Own and drive the overall NPS metric for Zolve
• Consistently scan the market for best practices, best in class journeys, best in class customer delighter elements etc. and own market intelligence from a customer experience perspective
• Understand the competitive landscape and be an expert on our competition and how they are positioned
• Obtain insights into customers’ usage of current products, untapped opportunities and customer personas, through interviews, surveys, and sales data
• Collaborate with product management and marketing communications to develop product positioning and messaging that resonate with our target customer personas.
• Serve as a customer evangelist within the organization

REQUIREMENTS

• 1. Obsessed with improving customer experience 🙂
• 2. Obsessed with improving customer experience 🙂
• 3. Obsessed with improving customer experience 🙂
• 4-6 years of B2C product experience
• Preferably has worked or studied in the US
• A creative and quantitative thinker
• Significant attention to detail
• Demonstrable experience collaborating with cross-functional teams, across geographies, and taking ownership of key metrics
• Excellent presentation, written, and verbal communication skills

• Expertise in test planning and test strategy design for various types of testing - integration testing, functional testing, system testing and regression.

• Ability to quickly learn the functional aspects of the project & be the quality gatekeeper for the code release.

• Experience in testing the developed UI pages against the UX design to ensure the experience is realised. 

• Experience in creating knowledge artifacts and authoring guides for end-users

• Experience in creating test scenarios, test cases, traceability

• Hands-on experience with JIRA, WIKI, or Zephyr applications

• Understanding and working knowledge in Scrum Methodology

• Experience in Web,mobile, cross browser and device testing.

• Experience in Automation testing with Java and Selenium

• experience in frameworks like TestNG and Cucumber