
About MyOperator:
MyOperator was founded with a vision to empower businesses with cloud telephony solutions that enhance customer communication and call handling. Our platform helps businesses optimize every customer call and transform each interaction into a business opportunity. As cloud communication technology gains momentum globally, MyOperator is at the forefront of enabling businesses worldwide to leverage this transformative power.
At MyOperator, we champion growth, evolution, collaboration, and transparency. You’ll work alongside passionate, high-performance teams in a fully remote, open, and innovative environment where questions, suggestions, and discussions are welcomed. Whether your ideal workspace is your home, a cozy café, or a serene hilltop, we trust you to work from where you’re most productive.
✅ “You can work from anywhere.”
Role Overview:
As a Senior Visual Designer, you will be at the forefront of shaping seamless, intuitive, and visually captivating user experiences for HeyoPhone and MyOperator platforms. You’ll bring a deep understanding of Vidual and UI/UX design principles and drive innovation by solving complex design problems that align with user needs and business goals. With a strong foundation in design thinking and collaboration, you’ll work closely with marketing team members, developers, and designers to deliver high-impact designs while maintaining a consistent brand experience.
In this role, you will lead design initiatives and ensure that every design decision contributes to the growth and success of our platforms.
🎯 Key Responsibilities:
- Define and Execute Design Strategy: Create and implement design solutions that align with user goals and business objectives, ensuring consistency across all digital products.
- User-Centric Problem Solving: Use research, data, and feedback to analyze complex challenges, identify opportunities, and craft intuitive user experiences that enhance product usability.
- Cross-Functional Collaboration: Work closely with product managers, developers, and stakeholders to align design objectives with business outcomes, ensuring seamless execution of projects.
- Establish and Maintain Design Systems: Develop and manage scalable design systems that ensure brand consistency and usability across all touchpoints.
- Measure and Optimize Performance: Leverage quantitative and qualitative data to measure the effectiveness of design decisions and iterate to improve user experience.
- Uphold Brand Standards: Ensure that all design solutions reflect the MyOperator brand identity and are aligned with brand guidelines.
- Advocate for UX Best Practices: Promote user-centered design principles and advocate for accessibility and usability standards.
📚 Requirements:
- 5+ years of experience as a Visual Designer, UX/UI Designer, or similar role in a product-based organization.
- Bachelor’s degree in Design, Fine Arts, Engineering, or a related field.
- Strong expertise in UX design processes, usability principles, UI patterns, and user research methodologies.
- Demonstrated proficiency in Design Systems and the ability to implement scalable design frameworks.
- Deep understanding of human behavior, interaction design, and cognitive psychology.
- Proven experience with industry-standard design tools such as Figma, Sketch, Adobe XD, etc.
- Exceptional portfolio showcasing strong problem-solving skills, user-centered designs, and impactful product experiences.
- Experience collaborating with cross-functional teams in Agile/Scrum environments.
- Strong verbal and written communication skills with the ability to articulate design decisions effectively.
- Solid project management skills, with the ability to handle multiple projects simultaneously and meet deadlines.
🎁 Bonus Points:
- Experience mentoring or managing a team of designers.
- Understanding of business psychology and its application in product design.
- Proficiency in prototyping, wireframing, and interaction design tools.
- Exposure to brand design and marketing design principles.
- Hands-on knowledge of HTML, CSS, and front-end development frameworks (preferred but not mandatory).
- Passion for exploring emerging design technologies and trends.
🚀 What You’ll Get:
- Autonomy & Flexibility: Work from anywhere, anytime.
- Opportunities for Growth: A clear career path to advance to Senior Product Design Manager within 2-4 years, based on performance and impact.
- Collaborative Culture: Join a highly motivated, creative, and supportive team that thrives on openness and innovation.
Skill Development: Exposure to a wide variety of problem spaces and cutting-edge technologies.

About MyOperator - VoiceTree Technologies
About
MyOperator is India's cloud communications leader trusted by 10000+ businesses. MyOperator offers an omni-channel SAAS platform with:
- Cloud Call Center/ Contact Center Software
- WhatsApp API
- IVR and Toll-free Number
- Multi-store telephony
- Enterprise Mobility
MyOperator has been adopted by 10000+ businesses including IRCTC, Razorpay, Amazon, PwC, E&Y, Apollo and more.
MyOperator has been rated as a champion in India's cloud communications segment(Software Suggest), awarded for ease of use by Capterra and for exceptional customer service at UBS India BPO Conclave.
In 2022, MyOperator launched SMB focused conversation app Heyo Phone backed by super-angels Amit Chaudhary (Lenskart), Aakash Chaudhry(Aakash-Byjus)
Company video


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